Book Enterprise hire cars in Richmond

Richmond, VA, United States
26 Sep — 3 Oct
Richmond, VA, United States
Sun 26/9
Noon
Sun 3/10
Noon
Driver's age:

Pros

" and informative"(in 3572 reviews)
" - thank you!"(in 5305 reviews)
""Great Staff, easypoff.""(in 2248 reviews)

Cons

"They had no ."(in 4241 reviews)
" inside."(in 4134 reviews)
"Difficult to s."(in 4202 reviews)

Reviews for Enterprise in Richmond

Overall rating7.2 GoodBased on 69 reviews
Cleanliness
7.1
Comfort
7.2
Overall
7.1
Pick-up/Drop-off
7.4
Value for money
6.9

Recent reviews

Traveller rating
16
5
2
8
0
Find reviews that mention:
10.0
Pros:Easy drop off and easy pick up. Although I have not received my email receipt yet.Cons:Found a old/left over pink mask by the passenger side door.Reviewed 16 Feb 2021
review fromkayak
2.0
Pros:I didn’t like anything, we reserved our car for 8am, and 10am we were still waiting for them to bring a car from another location. Not only did we miss our flight from DC they gave us a car that was like $28 more per day and expected me to pay the difference which I couldn’t afford. You guys ruined everything and even made us arrive a day late for our vacation. When you’re on dialysis traveling can be extremely hectic & you guys made it ten times more difficult for a single mother trying to go on a trip.Cons:Only book the cars that you have, we wasted so much time waiting on a economy sized car only to be hit with a 2 door Camero from another lot that we couldn’t afford. You seriously ruined my 1st solo vacation with my kids, nothing went as planned after we didn’t have a car to get to the airport. I seriously can’t think of any way it could’ve gotten worse. You made me look unreliable to the 2 people that were looking up to me for a good time.Reviewed 30 Jun 2020
review fromkayak
2.0
Pros:NothingCons:I wasn't even able to get a rental from enterprise because they told me last minute that they needed a credit card instead of a debit card even if it could be run as a credit card which left me carless. I wish they would have told me that from the beginning. I will never book with them again. It is unreasonable especially since they are more likely to get their money through a debit card. They weren't even willing to work with me at all and told me to go somewhere else so I got additional insurance coverage for no reason.Reviewed 7 Jun 2020
review fromkayak
2.0
Pros:nothing did not rent - vehicle not availableCons:your commitment could have been met, vehicle not available.Reviewed 23 Jun 2020
review fromkayak
10.0
Pros:I appreciate that they had adapted for the pandemic. I felt safe with the process and the rental.Reviewed 2 Jul 2020
review fromkayak
6.8
Pros:CourteousCons:The car reeked of air freshener. They tried to cover up smoke smell. Didn’t work.Reviewed 18 Jul 2020
review fromkayak
10.0
Pros:YesReviewed 14 Oct 2020
review fromkayak
10.0
Cons:If I were Kayak, I would stop selling Allianz insurance with Enterprise rentals, they don't accept Allainz, so you're basically making people throw money away. I didn't appreciate that very much. In fact, I've been spreading the word.Reviewed 29 Mar 2020
review fromkayak
2.0
Pros:NothingCons:How about actually having the vehicle we reserved available? We had a group and birthday party plans that were completely ruined because the vehicle we reserved was not available.Reviewed 13 Oct 2020
review fromkayak
2.0
Worst customer service ever!Pros:Nothing...they didn't honor the contract!Cons:The confirmation states that the rental agency is "on airport" but in fact was not. The Enterprise location that is on the airport wouldn't honor the contract, but would rent me a vehicle for hundreds more than the agreed upon price. After a $60 cab ride across town to the [not really] "on airport" rental agency, we arrived to find their office closed at 2:00 pm on Saturday afternoon. Really? Who does that? Found a car available through Budget for the weekend (another $160 I hadn't planned to spend) and then called Enterprise the first thing Monday morning and they no longer had a car for me. This was by far the most frustrating car rental experience of my life, and I hope Enterprise and Kayak will respond to try to address this.Reviewed 3 Jul 2017
review fromkayak
2.0
Cons:I didn’t even get to rent the car because I didn’t have a valid pay stub that was valid for the last 30 days prior to renting. But due to COVID-19 that was impossible considering I was laid off back in March. Was told a bank statement would’ve worked but Enterprise doesn’t take that as a “proof” anymore so I’m not even sure what the point of telling me that was.Reviewed 7 Jun 2020
review fromkayak
10.0
Pros:Staff not unfriendly, but not friendly either.Cons:Seems like I ALWAYS have to wait to pick up my rental - an opportunity for improvement. Another suggestion is for staff to go over basic functions of the vehicle before turning it over to driver (e.g., all audio functions, locations of 12V/USB/Bluetooth ports, gear shift function, adjustment for lights, wipers, mirrors, sun roof/shade, etc . New vehicles have so many new features and moved/redesigned standard features that it is overwhelming for a lot of older drivers.Reviewed 29 Nov 2020
review fromkayak

Where can I find Enterprise hire cars in Richmond?

4713 W. Broad St., Enterprise car hires

Address

4713 W. Broad St.

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 12:00
Sunday09:00 - 12:00

Phone

+1 804 355 7707

Address

8028-a Midlothian Turnpike

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 12:00
Sunday12:00 - 16:00

Phone

+1 804 330 3030

Address

5105 S. Laburnum Ave

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 12:00
Sunday12:00 - 16:00

Phone

+1 804 222 2700

Address

9001 W Broad St

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

Phone

+1 804 217 6323

Address

207 E Main St

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00

Phone

+1 804 648 7612

Address

1 Richard E Byrd Terminal Dr

Hours

Monday07:00 - 23:30
Tuesday07:00 - 23:30
Wednesday07:00 - 23:30
Thursday07:00 - 23:30
Friday07:00 - 23:30
Saturday08:00 - 18:00
Sunday08:00 - 18:00

Phone

+1 833 268 5452

Address

6109 W. Broad Street

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

Phone

+1 804 673 0500

Address

7919 W Broad St

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00

Phone

+1 804 346 8666

Address

6485 Iron Bridge Rd

Hours

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

Phone

+1 804 205 9000

Address

7311 Hull Street Rd

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00

Phone

+1 804 205 9000

Good to know

Most popular location

4713 W. Broad St.

Most popular car type

Supplier choice

Top tips for hiring a car from Enterprise in Richmond

  • Supplier choice car hires from Enterprise in Richmond are around 42% cheaper than other car types, on average

FAQs about hiring a car from Enterprise in Richmond

  • Supplier choice (Class Special Car or similar) is the most frequently booked car hire type from Enterprise in Richmond.

  • Enterprise has 10 car hire locations in Richmond. Take a look at our Enterprise hire location map to find the best car hires near you.

  • Yes

  • Yes