Book Hertz car hires in Richmond

Sat 9/12
12:00
Sun 10/12
12:00
Driver's age:
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Reviews for Hertz in Richmond

  • All reviews 100%
7.3/10 Good
Based on 69 reviews
  • 6.8
  • 6.5
  • 6.2
  • 6.6

Recent reviews

Most recent
    8.0 Excellent
    Full-size
    13 Nov 2017
    Bad situation made better by great site personnel
    Pros: Once I got to the W. Broad St. location, the folks at the W. Broad Street location were fantastic and very helpful, especially Alphonso.
    Cons: I arrived that the Hertz desk at RIC and was informed that there was no reservation for me. A few clicks later , I was informed that my reservation was at W. Broad St. some 15 miles away. Unbelievable! Shame on me? Shame on Hertz, I don't remember, but a reservation 15 mile away was of NO USE to me. I had to take a taxi over to W Broad ST and a taxi back after the rental was over. A really good way to tick-off a customer.
    3.2 Mediocre
    Intermediate
    29 Oct 2017
    never book pre-paid on line with HERTZ
    Pros: Alexis-- the worker was pleasant and tried to help
    Cons: I was sure I selected dropoff and pick up at the airport- but upon arrival I was told my pick up and drop off were at a location 20 minutes away. I had to take a taxi with my family and luggage to the other location. b/c it was prepaid-- I couldn't change my location. After spending $50 to reach the other rental office- they didn't have the care I requested and paid for. They could only give me a smaller Yaris for my family of 4 and all of our luggage. They system wouldn't let them upgrade us to a bigger car. We had to drive back to the airport to exchange cars driving the tiny car. We did get a standard sized care for my family at the airport. We had to return the car to the same location as we went initially and spend $ for transport back to the airport and were changed a $5 change fee as well. A total of $100 on top of our pre-paid rental car. It was a true hassle and nobody could help us. We heard over and over that the "system" wouldn't let the workers change anything and we were stuck. I don't plan on using HERTZ again.
    8.0 Excellent
    Economy
    20 Oct 2017
    I would rent with Hertz again
    Pros: Friendly customer service. Easy access to pickup and drop off car. Right by a gas station to fuel up.
    Cons: The car was dirty on the outside. Another customers trash was still in the truck.
    10.0 Excellent
    SUV
    17 Oct 2017
    Great staff at 8201 West Broad St Richmond, VA
    Pros: Staff was friendly and knowledgeable and made the transaction fast and pleasant. I really liked the car and felt it was a good value.

Where can I find Hertz hire cars in Richmond?

8021 West Broad St, Hertz car hire

Address

8021 West Broad St

Phone

+1 804 270 3436
Hertz