Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Hotel Roma

Piazza S. Maria Novella 8, 0 Florence, Tuscany, Italy
+39 055 210 366

£130+

Overall guest ratings

8.6/10 Excellent
Based on 1,168 reviews

Review highlights

  • 9.5
  • 9.5
  • 5.9
  • 5.6

Good to know

  • Wonderful sightseeing
  • Friendly service

Nearby

    show all

    About

    Hotel Roma offers a great location, putting you within just a 10-minute walk of Santa Maria Novella Basilica and Museum and Cathedral of Saint Mary of the Flower. You can unwind with a drink at the bar/lounge, and the coffee shop/café is the perfect spot to grab a bite to eat. Rooms at this upscale hotel offer flat-screen TVs, minibars, and room service.

    Less show all
    Hotels.com

    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Bar/Lounge
    • Tennis
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Laundry facilities
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Long-term parking (surcharge)
    Less show all
    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.6 Excellent
    Based on 1,168 reviews
    • 9.5 "Perfectly clean."
      9.3 "93% said rooms were clean."
      10.0 "100% thought it was clean."
      10.0 "100% said the bathroom was clean."
    • 9.5 "Terrific location."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      8.0 "Easily accessible by car, said 80%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 6.6 "Rooms are ok."
      6.9 "For only 69%, the bathroom was ok."
      6.4 "Only 64% said the rooms were modern."
      6.8 "68% thought the bathroom was big enough."
      5.6 "Only 56% thought the shower was ok."
    • 6.0 "Average value."
    • 5.9 "Average comfort."
      6.8 "68% thought the bathroom was big enough."
    • 5.6 "Breakfast is mediocre."
    • 4.9 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
      2.5 "For 75%, the lobby entrance was sub-standard."
      1.7 "83% thought the facilities needed updating."
    • 3.9 "Bar is not good."
    • 2.4 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.7 Excellent
    Based on 689 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      8.0 "Easily accessible by car, said 80%."
    • 9.4 "Perfectly clean."
      9.2 "92% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 6.6 "Rooms are ok."
      6.7 "For only 67%, the bathroom was ok."
      5.9 "Only 59% said the rooms were modern."
      5.2 "Only 52% thought the shower was ok."
    • 6.1 "Breakfast is mediocre."
    • 5.8 "Average value."
    • 5.8 "Food is average."
      5.3 "Side dishes were satisfying, according to only 53%."
    • 4.7 "Bar is not good."
    • 4.6 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      2.6 "For 74%, the lobby entrance was sub-standard."
    • 2.6 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.6 Excellent
    Based on 408 reviews
    • 9.5 "Perfectly clean."
      9.4 "94% said rooms were clean."
    • 9.4 "Terrific location."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
    • 6.4 "Rooms are ok."
      6.6 "Only 66% said the rooms were modern."
      6.7 "Beds were acceptable for 67%."
    • 6.0 "Average value."
    • 5.6 "Breakfast is mediocre."
    • 5.4 "Average comfort."
      6.7 "Beds were acceptable for 67%."
    • 5.2 "Food is average."
    • 5.1 "Average amenities."
    • 2.6 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 70 reviews
    • 9.5 "Terrific location."
    • 9.0 "World class service."
    • 6.1 "Rooms are ok."
      6.2 "For only 62%, the bathroom was ok."
    • 5.3 "Breakfast is mediocre."
    • 4.5 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
    • 2.5 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Wonderful sightseeing"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    All reviews
    Find reviews that mention:
    More

    Photos
    Map

    Map