Overview

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Hotel Roma

Piazza S. Maria Novella 8, 0 Florence, Tuscany, Italy
+39 055 210 366

£95+

Overall guest ratings

8.6/10 Excellent
Based on 1,221 reviews

Review highlights

  • 9.5
  • 8.9
  • 5.6
  • 5.4

Good to know

  • Friendly service
  • Train station is close

Nearby

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    About

    Hotel Roma offers a great location, putting you within just a 10-minute walk of Santa Maria Novella Basilica and Museum and Cathedral of Saint Mary of the Flower. You can unwind with a drink at the bar/lounge, and the coffee shop/café is the perfect spot to grab a bite to eat. Rooms at this upscale hotel offer flat-screen TVs, minibars, and room service.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Express check out
    • Cable or satellite TV
    • Complimentary breakfast
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Long-term parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    Based on 1,221 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      10.0 "100% thought the service was very professional."
      8.3 "Housekeeping was great, according to 83%."
    • 6.7 "Rooms are ok."
      6.6 "For only 66%, the bathroom was ok."
      6.8 "Beds were acceptable for 68%."
      5.2 "For 52%, maintenance was acceptable."
      5.9 "Only 59% said the rooms were modern."
      5.7 "Only 57% thought the furniture was functional."
      5.0 "50% thought the bathroom was big enough."
    • 6.3 "Breakfast is mediocre."
    • 5.9 "Average comfort."
      6.8 "Beds were acceptable for 68%."
      5.0 "50% thought the bathroom was big enough."
    • 5.6 "Average value."
    • 5.4 "Food is average."
    • 5.1 "Average amenities."
      5.0 "50% thought the building was acceptable."
    • 4.3 "Bar is not good."
    • 2.4 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
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    Overall rating

    8.7 Excellent
    Based on 671 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      10.0 "100% thought the service was very professional."
      8.2 "Housekeeping was great, according to 82%."
    • 6.8 "Rooms are ok."
      6.5 "For only 65%, the bathroom was ok."
      6.9 "Beds were acceptable for 69%."
      5.3 "For 53%, maintenance was acceptable."
      5.8 "Only 58% said the rooms were modern."
      6.0 "Only 60% thought the furniture was functional."
    • 6.4 "Breakfast is mediocre."
    • 5.6 "Food is average."
    • 5.3 "Average value."
    • 5.0 "Bar is ok."
    • 4.7 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
      2.6 "For 74%, the lobby entrance was sub-standard."
    • 2.5 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
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    Overall rating

    8.5 Excellent
    Based on 463 reviews
    • 9.3 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      7.0 "70% said the reception staff was great."
      8.4 "Housekeeping was great, according to 84%."
    • 6.7 "Rooms are ok."
      5.2 "For 52%, maintenance was acceptable."
      6.4 "Beds were acceptable for 64%."
      6.2 "Only 62% said the rooms were modern."
    • 6.3 "Breakfast is mediocre."
    • 5.7 "Average value."
    • 5.5 "Average comfort."
      6.4 "Beds were acceptable for 64%."
    • 5.4 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 5.1 "Food is average."
    • 2.5 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    Based on 85 reviews
    • 9.5 "Terrific location."
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 6.1 "Rooms are ok."
      5.9 "For only 59%, the bathroom was ok."
    • 5.9 "Breakfast is mediocre."
    • 5.9 "Average comfort."
    • 4.7 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
    • 2.4 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Train station is close"
    data provided by TrustYou

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