Frequent shuttle pickups and friendly employee.Reviewed 6 Nov 2024
review from
2.0
Worst experience ever. Hidden driving permissions charges. Extra charges for carwash even though Car is completely clean. All this charges must be payed previously receiving the car. None of this extra hidden charges are notified in web, they said it was an error of the page and they reported that this charges must be placed, but, they made you pay or cancel your reservation without a refund...is a complete scam...Reviewed 6 Nov 2024
review from
2.0
They charged allot of money for cleaning but gave a dirty car, the car was old and car play wasnt working, after they showed a scratch on one side and charged allot saying it need to paint the full side. They are unfair people and will never rent again.Reviewed 3 Nov 2024
review from
10.0
Couldn't get betterReviewed 29 Oct 2024
review from
2.0
Would not rent me the car as I didn’t have two form of proof of address for the address listed on my drivers license (I did have them for my rental address where I live). Only solution offered was to pay them a c. £200 up front fee as a waiver.Reviewed 28 Oct 2024
review from
2.0
I never received my car reservation, it's the only company that rents a vehicle with a pico y placa and wants to charge you more money than paid in the reservation, it's a scam.Reviewed 23 Oct 2024
review from
2.0
Terrible! I rented a Van with you for 7 tall guys… deliberately to avoid risks. We were given a car we did not fit in…. Honestly, this should not be possible in particular as I trust Kayak when I book…. 0 out of 10!Reviewed 21 Oct 2024
review from
2.0
I will never rent from this company again. They get you in the fine print with their insane insurance requirements, forcing you to purchase their coverage which is 3x the cost of the rental. They are also poorly located about 20 min from the rental car terminal at the airport. When they drop you off, they do not take you to the departures terminal, so you have to take another team.Reviewed 21 Oct 2024
review from
2.0
Not a good experience. Office was closed in the middle of the day when we went to pick up the car. The car was not well maintained (radio did not work, maintenance lights on, low tire pressure light on etc.). Unexpected fees were also added on by the company quadrupling the cost of the rental. Do not recommend.Reviewed 20 Oct 2024
review from
10.0
Very smooth pick up and drop off lovely car really helpful staffReviewed 15 Oct 2024
review from
2.0
Finding the Green Motion at Waverley Station was very challenging. It was located in a parking garage with no clear markers or signs. We had to ask for help from multiple people to find the office. Once we arrived, the extra fees for insurance were extremely expensive. The hidden fees after they lure you in feel very scam like. The car itself was comfortable and clean. No complaints there, but when we went to drop off the vehicle, they wanted to charge us upwards of 400 pounds for a dent that already existed when we got the car. The staff were extremely rude and condescending about it, and made no offer for us to speak with upper management. They proceeded to tell us we were liable for costs even though when we picked up the car they said it had the dent. Everything about this agency felt underhanded and deceiving, like their ultimate goal is to get as much money from you as possible, but lure you in initially with the best price. I would NOT recommend Green Motion to anyone traveling and in search of a rental vehicle.Reviewed 12 Oct 2024
review from
4.0
Work with the companies at the airport if you want smooth transitions… this was ok for budget travelers but I would rather pay more for convenience. Green motion is 3 miles away…Reviewed 11 Oct 2024
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