Overview

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Palace Hotel Hakone
Top Luxury Hotel

1245 Sengokuhara, Hakonemachi, Hakone, Japan
+81 460 848 501

£100+

Fri 9/12 Check in
Sat 10/12 Check out

Overall guest ratings

8.2/10 Excellent
Based on 964 reviews

Review highlights

  • 9.0
  • 8.7
  • 5.0
  • 4.9

Good to know

  • Comfortable beds
  • Spacious rooms
  • Close to public transport

Nearby

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    About

    With a stay at Palace Hotel Hakone in Hakone, you'll be convenient to Hakone Visitor Center and Daihakone Country Club. This hotel is within close proximity of Owaku-dani Valley and Great Boiling Valley.

    Rooms

    Make yourself at home in one of the 94 air-conditioned rooms featuring refrigerators and LED televisions. Digital programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as minibars and blackout drapes/curtains.

    Amenities

    Enjoy a range of recreational amenities, including hot springs, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and wedding services.

    Dining

    Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available for a fee.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, dry cleaning/laundry services, and a 24-hour front desk.

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    Amenities

    • Free Wi-Fi
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Tennis
    • Air-conditioned
    • 24 hour front desk
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Concierge service
    • Laundry service
    • Spa
    • Sauna
    • Free Internet
    • Pets not allowed
    • Wedding services
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 964 reviews
    • 9.0 "Very comfortable."
    • 8.7 "Great service."
    • 8.1 "Rooms are great."
    • 7.3 "Good location."
    • 5.7 "Breakfast is mediocre."
    • 5.0 "Food is average."
    • 4.9 "Vibe wasn't good."
    • 4.0 "Internet is poor."
    • 3.9 "Value below average."
    • 3.6 "Pool is below average."
    View all review categories

    Overall rating

    8.3 Excellent
    Based on 501 reviews
    • 8.8 "Comfort level is high."
      9.2 "92% thought rooms were spacious."
      9.1 "91% said the beds were comfortable."
      7.2 "72% thought it was pleasantly quiet."
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      8.3 "Housekeeping was great, according to 83%."
    • 8.1 "Rooms are great."
      9.2 "92% thought rooms were spacious."
      9.3 "93% thought the view was good."
      9.1 "91% said the beds were comfortable."
      8.3 "83% said rooms were clean."
    • 7.5 "Good location."
      9.9 "Near to public transport, according to 99%."
      7.5 "Easily accessible by car, said 75%."
    • 6.1 "Breakfast is mediocre."
    • 5.2 "Average amenities."
      5.0 "50% thought the building was acceptable."
    • 4.7 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
    • 4.7 "Disappointing food."
      2.0 "The price was too high for 80%."
    • 4.5 "Value below average."
      2.0 "The price was too high for 80%."
    View all review categories

    Overall rating

    8.3 Excellent
    Based on 414 reviews
    • 9.2 "Very comfortable."
      9.4 "94% thought rooms were spacious."
      9.2 "92% said the beds were comfortable."
      7.7 "77% thought it was pleasantly quiet."
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      7.8 "78% said the reception staff was great."
    • 8.3 "Rooms are great."
      9.4 "94% thought rooms were spacious."
      9.2 "92% thought the view was good."
      9.2 "92% said the beds were comfortable."
      7.9 "79% said rooms were clean."
    • 7.1 "Good location."
      9.9 "Near to public transport, according to 99%."
      7.7 "Easily accessible by car, said 77%."
    • 5.6 "Breakfast is mediocre."
    • 4.8 "Disappointing food."
      1.4 "The price was too high for 86%."
    • 4.6 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
    • 4.0 "Value below average."
      1.4 "The price was too high for 86%."
      2.4 "76% said the breakfast was too expensive."
    • 3.7 "Pool is below average."
    • 3.7 "Internet is poor."
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    Overall rating

    8.1 Excellent
    Based on 48 reviews
    • 8.9 "Comfort level is high."
      8.9 "89% thought rooms were spacious."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 7.8 "Nice rooms."
      8.9 "89% thought rooms were spacious."
    • 7.3 "Good location."
    • 5.4 "Vibe was decent."
    • 5.2 "Food is average."
    • 3.5 "Value below average."
    View all review categories
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Comfortable beds"
    "Spacious rooms"
    "Close to public transport"
    data provided by TrustYou

    Recent reviews


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