Overview

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Classic Lodges The Old Swan Hotel

Swan Road, Harrogate, HG1 2SR, United Kingdom
+44 142 350 0055

£67+

Overall guest ratings

7.6/10 Good
Based on 1,229 reviews

Review highlights

  • 9.5
  • 6.9
  • 5.5
  • 5.5

Good to know

  • Friendly service
  • Accessible parking

Nearby

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    About

    The Old Swan Hotel Harrogate offers a fantastic location, putting you just a 5-minute walk from Turkish Baths and Health Spa. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Rooms at this upscale hotel offer 24-hour room service and room service.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Terrace/Patio
    • Pets not allowed
    • Grill
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.6 Good
    Based on 1,229 reviews
    • 9.5 "Terrific location."
      8.3 "Great parking, according to 83%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 6.9 "Internet is average."
      6.0 "60% thought it was adequately priced."
    • 6.7 "Service is ok."
      5.9 "59% said the reception staff was ok."
      5.7 "Only 57% thought the service was professional."
    • 6.1 "Vibe was decent."
      6.0 "60% considered the lobby entrance to be so-so."
    • 6.0 "Average amenities."
      5.6 "56% thought the building was acceptable."
      6.0 "60% considered the lobby entrance to be so-so."
    • 5.5 "Average comfort."
      5.6 "Beds were acceptable for 56%."
      5.5 "Only 55% said rooms were big enough."
      5.0 "Only 50% thought the air conditioning was adequate."
    • 5.5 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
      5.0 "Cleanliness of the bathroom was average, said 50%."
    • 5.4 "Food is average."
      5.5 "Only 55% were satisfied with the menu."
    • 5.3 "Average value."
      6.0 "60% thought it was adequately priced."
    • 4.6 "Rooms are not good."
      0.6 "94% thought they were poorly maintained."
      1.9 "For 81%, the rooms looked old."
      4.9 "51% criticized the small bathroom."
      3.1 "69% found problems with the furniture."
      2.4 "76% were unhappy with the view."
      1.4 "86% thought the tv was sub-standard."
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    Overall rating

    7.7 Good
    Based on 995 reviews
    • 9.5 "Terrific location."
      8.2 "Great parking, according to 82%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought parking was inexpensive."
    • 6.9 "Service is ok."
      6.0 "60% said the reception staff was ok."
      5.7 "Only 57% thought the service was professional."
    • 6.3 "Vibe was decent."
      6.3 "63% considered the lobby entrance to be so-so."
    • 6.0 "Average amenities."
      5.7 "57% thought the building was acceptable."
      6.3 "63% considered the lobby entrance to be so-so."
      5.2 "52% said the architecture was not spectacular."
    • 5.9 "Food is average."
      6.0 "Only 60% were satisfied with the menu."
    • 5.5 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 5.3 "Average value."
    • 5.2 "Average comfort."
      5.4 "Beds were acceptable for 54%."
      5.2 "Only 52% said rooms were big enough."
    • 4.9 "Breakfast is below average."
      2.8 "72% said the breakfast was too expensive."
    • 4.6 "Rooms are not good."
      0.6 "94% thought they were poorly maintained."
      1.8 "For 82%, the rooms looked old."
      4.6 "54% criticized the small bathroom."
      4.6 "54% said the bathroom was dirty."
      2.6 "74% found problems with the furniture."
      2.5 "75% were unhappy with the view."
      4.5 "Air conditioning was criticized by 55%."
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    Overall rating

    7.7 Good
    Based on 36 reviews
    • 9.5 "Terrific location."
    • 6.6 "Service is ok."
    • 6.0 "Vibe was decent."
    • 5.9 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 5.3 "Breakfast is mediocre."
    • 5.3 "Average comfort."
      5.2 "Only 52% said rooms were big enough."
    • 4.4 "Rooms are not good."
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    Overall rating

    7.6 Good
    Based on 196 reviews
    • 9.2 "Terrific location."
      8.1 "Great parking, according to 81%."
    • 6.8 "Service is ok."
      6.1 "61% said the reception staff was ok."
      6.0 "Only 60% thought the service was professional."
    • 6.0 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 5.9 "Vibe was decent."
    • 5.6 "Average comfort."
      5.3 "Only 53% said rooms were big enough."
      6.0 "Beds were acceptable for 60%."
      5.0 "50% thought the bathroom was big enough."
    • 5.4 "Bar is ok."
    • 5.4 "Food is average."
    • 5.2 "Breakfast is mediocre."
    • 5.2 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 4.9 "Rooms are not good."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Accessible parking"
    data provided by TrustYou

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