Overview

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Classic Lodges The Old Swan Hotel

Swan Road, Harrogate, HG1 2SR, United Kingdom
+44 142 350 0055

£67+

Overall guest ratings

7.6/10 Good
Based on 1,286 reviews

Review highlights

  • 9.5
  • 7.4
  • 6.1
  • 5.5

Good to know

  • Accessible parking

Nearby

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    About

    The Old Swan Hotel Harrogate offers a fantastic location, putting you just a 5-minute walk from Turkish Baths and Health Spa. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Rooms at this upscale hotel offer 24-hour room service and room service.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Terrace/Patio
    • Pets not allowed
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    Based on 1,286 reviews
    • 9.5 "Terrific location."
      8.1 "Great parking, according to 81%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% liked the proximity to shopping."
    • 7.4 "Good service."
      9.0 "90% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      7.5 "75% said the booking process went smoothly."
    • 6.5 "Vibe was decent."
    • 6.5 "Internet is average."
      5.7 "57% thought the wifi quality was ok."
    • 6.3 "Food is average."
      6.4 "Only 64% were satisfied with the menu."
      5.3 "Desserts were ok, said 53%."
    • 6.1 "Average amenities."
      5.9 "59% thought the building was acceptable."
      5.7 "Sufficient business facilities, according to 57%."
    • 5.5 "Average value."
    • 5.4 "Average comfort."
      5.3 "Only 53% said rooms were big enough."
      5.4 "Beds were acceptable for 54%."
      5.0 "For only 50%, the noise level was all right."
    • 5.3 "Breakfast is mediocre."
    • 4.7 "Rooms are not good."
      5.0 "For only 50%, the bathroom was ok."
      0.6 "94% thought they were poorly maintained."
      2.1 "For 79%, the rooms looked old."
      4.5 "55% criticized the small bathroom."
      4.3 "57% said the bathroom was dirty."
      4.0 "60% found problems with the furniture."
      2.6 "74% were unhappy with the view."
      3.2 "Air conditioning was criticized by 68%."
      1.9 "81% thought the tv was sub-standard."
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    Overall rating

    7.7 Good
    Based on 1,054 reviews
    • 9.6 "Terrific location."
      8.2 "Great parking, according to 82%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought parking was inexpensive."
    • 7.2 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 6.8 "Vibe was decent."
    • 6.4 "Internet is average."
      6.8 "68% thought it was adequately priced."
    • 6.2 "Food is average."
      6.6 "Only 66% were satisfied with the menu."
      5.4 "Desserts were ok, said 54%."
    • 6.0 "Average amenities."
      5.7 "57% thought the building was acceptable."
      5.2 "Sufficient business facilities, according to 52%."
    • 5.0 "Bar is ok."
      2.5 "Alcoholic drinks were awful, according to 75%."
    • 4.9 "Breakfast is below average."
      2.8 "72% said the breakfast was too expensive."
    • 4.8 "Not very comfortable."
      4.9 "51% didn't like the uncomfortable beds."
      4.8 "52% said rooms were small."
      4.2 "58% criticized the small bathroom."
      3.2 "Air conditioning was criticized by 68%."
    • 4.5 "Rooms are not good."
      4.9 "51% didn't like the uncomfortable beds."
      4.8 "52% said rooms were small."
      4.7 "53% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      4.2 "58% criticized the small bathroom."
      2.1 "For 79%, the rooms looked old."
      3.9 "61% said the bathroom was dirty."
      3.0 "70% were unhappy with the view."
      3.3 "67% found problems with the furniture."
      3.2 "Air conditioning was criticized by 68%."
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    Overall rating

    7.7 Good
    Based on 51 reviews
    • 9.5 "Terrific location."
    • 7.1 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 6.5 "Food is average."
    • 6.3 "Vibe was decent."
    • 5.8 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 5.6 "Average value."
    • 5.5 "Average comfort."
      5.2 "Only 52% said rooms were big enough."
    • 5.4 "Breakfast is mediocre."
    • 5.2 "Average cleanliness."
    • 4.5 "Rooms are not good."
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    Overall rating

    7.5 Good
    Based on 180 reviews
    • 9.3 "Terrific location."
      7.8 "Great parking, according to 78%."
    • 7.4 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 6.3 "Food is average."
      5.7 "Only 57% were satisfied with the menu."
    • 6.2 "Vibe was decent."
    • 6.1 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 5.5 "Average comfort."
      5.2 "Only 52% said rooms were big enough."
      5.9 "Beds were acceptable for 59%."
      5.2 "For only 52%, the noise level was all right."
    • 5.3 "Breakfast is mediocre."
    • 5.3 "Bar is ok."
    • 5.2 "Average value."
    • 4.9 "Rooms are not good."
      4.7 "53% criticized the small bathroom."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Accessible parking"
    data provided by TrustYou

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