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Pros: "The 'ease' of travelling with B. A., the efficiency of the staff and the comfortable seats in the plane all added to an enjoyable trip."

Pros: "Crew was nice, complimentary refreshments on board. Seat had spacious leg room."
Cons: "Flight was an hour delayed."

Cons: "Nothing"

Pros: "The hot bacon sandwich for breakfast was generous for economy."
Cons: "We left late but I’m not sure the airline could do much about it."

Pros: "The seating configuration. Complementary drinks."
Cons: "The chance to be able to volunteer the hand baggage in Dusseldorf airport the same as available in London Terminal 5. The plane is small and it is best to have it sent to the haul after clearing security. This was not offered at any stage at Dusseldorf."

Pros: "nice crew"
Cons: "missed the connecting flight due to delay"

Pros: "The Flight attendant was nice."
Cons: "The gate could have actually showed our flight which it did not. Someone could have communicated that the flight was delayed instead of saying final call on the boards. Overall it was very confusing and no staff was present to assist. In the end we were 2 hours late."

Cons: "Be on time so we dont miss our connection"

Pros: "Nice, remember usb charger cord & earbuds."

Pros: "More legroom comes as standard, compared to competitor airlines on the same route with the same aircraft"
Cons: "The interior of the plane is a little bit tatty"

Cons: "All ok"

Pros: "Easy flight"
Cons: "choice of snacks, unfriendly staff"

Pros: "Staff very attentive and friendly"
Cons: "Because some of the passengers had not booked in online they were selected to be admitted from fight if takeoff problems occurred. Apparently there was a problem due to high wind gusts in taking off from Florence but information was very minimal and not displayed to passengers. People should not be discriminated because they are unable to go online!"

Pros: "I think I may have had more room in the seat on this little plane than when I crossed the ocean. Also the window seemed bigger. Very comfortable flight."

Pros: "Easy check in online , E tickets - only took hand luggage so no long queues ! Flew both ways with BA - food was very good and drinks included so happy travellers"
Cons: "Nothing on this trip ! Only reduced *** for entertainment because short flight so no entertainment"

Pros: "punctual ,good service"

Cons: "Il"

Pros: "As someone who hadn’t flown with BA for a while, I certainly had positive experience with this flight. The staff was professional and the boarding/disembarking processes were smooth and quick."
Cons: "Need to work on punctuality. Would have been an excellent journey if it wasn’t for the delay."

Cons: "Called me a no show even though I was there."

Pros: "Not much - actually nothing"
Cons: "Seats were way too small, no legroom, entertainment options were sub-minimal and the staff was rude. Told one person to turn off their electronics while another watched a movie on his iPad during take off and landing"

Pros: "Ease of boarding, staff was delightful, flight was early arrival, everything was super."
Cons: "We arrived with 3 hours before our flight, as recommend for International travel. But we were not allowed to check our bags until 9:50 AM. We waited on line for almost 2 hours! If we had been told of this restriction we could have gone to a lounge to relax. Instead we waited a long time on foot."

Pros: "Stuff happens outside of the company's control and the inbound flight was an hour late due to crew absence. We were kept informed along the way and we boarded 55 minutes later than expected. However I couldn't have wanted for a better inflight service. Charming helpful and effective."
Cons: "Having to wait for the delayed flight."

Pros: "The seats were spacious"
Cons: "There were no gluten-free food options, not even an apple, so no food for us."

Pros: "What a superb service! Impeccable staff, free meal and alcoholic drink, larger seats, excellent flight! Couldn't ask for more"
Cons: "None!"

Pros: "Better than Ryanair/easyjet but then again. That’s nothing to write home about"
Cons: "My flight was delayed for 2 hours. The plane was old dirty and stinky. I paid last minute for my flight so it was a lot more than usual so I feel ripped off because of the poor quality"

Cons: "I missed the flight not because of me, but the confusion information that a staff gave it to me."

Cons: "No WiFi"

Pros: "Free wine or beer"
Cons: "Late"

Pros: "Timing and low cost for some flights"
Cons: "High cost some flights makes planning challenging."

Pros: "Aircraft was excellent LCY is very convenient Price was very competitive for most trips"
Cons: "BA is BA, Better than low cost guys but not LH Sometimes prices are high, with coach being higher than Club."

Pros: "Crew was nice. Small planes have better nicer seats and more leg room"
Cons: "Massive delay due to snow, no vouchers given until flight was cancelled (and it was all closed). Only updates were via BA app or email. Next day flight also delayed, and again delays communicated only via app or email (not at signs at airport)"

Pros: "The flight itself was fine. On time, clean aircraft and professional."
Cons: "But the food policy is a joke. They wouldn’t give us anything, including water without buying it. I had no local currency and was waiting until I landed to use the ATM. When flying, people need water."

Pros: "The Service, with smile, awesome service. Very British!"
Cons: "Nothing"

Cons: "THE BACK FIRST TOOK MY MONEY, THEN MY FULL PASSPORT DETAILS AND THEN DENIED ME FLYING BECAUSE THEY PUT MY SURNAME TWICE ON THE BOARDING PASS. THEY ARE ALWAYS WIN. I AM OUT OF POCKET FOR £170 AND DELAYED BY 2.5 HOURS. THIS IS THE WAY THEY MAKE THEIR MONEY - BY CHEATING ON PASSENGERS."

Pros: "How do you be a full service airline and charge for check in bag. I had no way provided to prepay for a bag resulting in getting charged £60 at the airport. This notwithstanding trying to explain how your website failed me."
Cons: "Above"

Pros: "Crew was super nice"
Cons: "Ran out of vegetarian entre and also ran out of snacks, so I was very hungry and had no options."

Pros: "Ease of checking in and getting to departure gate at London City Airport."
Cons: "No food or drink on flight for normal travellers."

Pros: "Nothing"
Cons: "Bad service, messed up booking, change me to the last row at boarding, I can keep going"

Cons: "Flight was delayed by seeming incompetence by ground crew in dealing with removal of bag from airplane"

Pros: "I understand and appreciate not being able to land in Florence due to conditions and safety, and they were able to give us the closest Pisa airport."
Cons: "They kind of left us stranded in PiSA. Promised bus that didnt happen. We had to pay out of pocket 12euros each to Florence bus station, then pay another 6euros from bus station to florence airport. PAIN! Did not get to our AirBNB at tuscany until 21:30 instead of 14:00! Would be niced to get reim for all 8 members in our party!"

Cons: "The boarding process was like a Third World country. The flight was fine, the flight attendants were lovely, but the boarding process was ridiculous. Nobody in the gate area knew which gate it was leaving from or what time it was leaving, it was quite delayed, finally it was posted to start boarding at five minutes after the departure time and instead, when everyone looked up, people were boarding 10 minutes before that. Ridiculous."

Pros: "All was OK"
Cons: "Nothing"

Pros: "Free food and drink remains on City flights. Convenience of City."
Cons: "Long flight. No entertainment"

Pros: "I thought the crew were extremely helpful and friendly and made for a pleasant flight."
Cons: "The coffee was just "okay"."

Pros: "The flight attendants were excellent. They could not have been MORE pleasant. Really great staff, loved them. Even the captain or pilot was great, made announcements to keep us up to date on the arrival and explained everything clearly."
Cons: "There was no entertainment and the food was okay. It wasn't bad or anything, just okay."

Pros: "Boarded on Time"
Cons: "Flight took off but the plane was faulty. We landed an hour after take off waited in a room with no air conditioning for over an hour with no updates. After 3 hours after the flight was supposed to leave they cancelled the flight. Very poor and very disappointed!"

Pros: "Lucky enough that the flight was half empty so there was space for the passengers, the seats are comfortable"
Cons: "The flight was from Faro in July excesseding temperatures over 30 degrees Celsius outside, while inside was a an absolute freezer, not more than 15/16 degrees inside. I had to change cloathing mid flight cus I couldn't deal with the cold air anymore. On previous flight from London stansted to fato was exactly the same, and there wasn't any difference, we asked if we could turn off the aircon, no answer was given, neither warm covers were provided since the air was so cold. The flight attendant was female, by the name tag was "Praya" was somewhat a bit insensitive, but I realised after that she was as unfortunate as we were cus she was wearing a short sleeve shirt part of uniform, and experiencing the same as the rest of the passengers. The temperature issue caused the flight to be extremely unpleasant."

Pros: "Friendly flight crew. Loved arriving in the city instead of Gatwick."
Cons: "No complaints."

Pros: "Nothing"
Cons: "They refused to hang my wedding dress, because I was not flying business class, so I had to shove it in the overhead. The were half hour late boarding. my "hot" meal was cold. They did not load my luggage on to the plane. I checked my bags two and a half hours before the flight time to go from Santorini Greece to Glasgow Scotland. Apparently it in three hours, since the plane was a half hour late boarding, they could not manage to load my luggage before take off."

Pros: "Crew great"
Cons: "No social distancing enforced, I was sat next to another person (no spaces between booked seats)"

Pros: "Our crew on the trip from DC to London was excellent- friendly and efficient. We really enjoyed the whole experience."
Cons: "The short trip from London to Vienna felt overcrowded with people lugging heavy suitcases on board. Also the fact that you have to purchase even water was a surprise because we were not aware of such a severe policy by BA. Plus our American credit cards were not accepted by the on board cc machine so we spent 2 hour flight without any refreshments"

Cons: "Missed our connection because of problem w jetway"

Pros: "Nothing British airways was fine"
Cons: "Your website messed up and booked my flight for the wrong month. I booked sept 20 2019 and your site errored out. Eventually it booked the flight but apparently it was for oct 20, 2019 and I couldn’t get a refund because it was through kayak not British airways. I’m never using kayak ever again"

Pros: "Crew were brilliant and I felt well looked-after."
Cons: "Bizarre flight with lunch of pasta and broccoli at breakfast time and then the whole flight was in the dark as most people were sleeping. Grotty 22-year old plane."

Pros: "No the crew was average"
Cons: "Need to improve your seats."

Cons: "Nothing"

Pros: "The crew was fantastic"
Cons: "It took 3 people to check my bag something was wrong with the system ... the airplane was super hot for first half hour or so because there was a problem with air conditioner."

Cons: "Everything"

Cons: "Need some more and better inflight movies"

Pros: "Food was ok. That was it."
Cons: "Old aircraft. No leg room. No air con above the seat. Very stingy with drinks. Never again with BA"

Pros: "Did not realize I purchased a “no checked bag” fare - and the $60 each way charge really pissed me off, along with the &48 charge to guarantee a window seat again, each way. The site was misleading, and I resent being peneluzed for trying to be efficient. A two week work trip needs to include a checked bag."
Cons: "For a new plane, seats are very cramped. If you drop an earpiece on the floor, you pull a muscle to retrieve it / or make. Everyone in your row stand up. Decent movies mean a box under the seat cuts into legroom. A cramped, miserable 7 hours for this 6’0 tall American. Staff was as helpful as they could be, but my knees still hurt."

Pros: "Excellent crew"
Cons: "Delay of more than 1 hr"

Pros: "No surprises. The flight was eventless, no drama. I had an Isle seat."
Cons: "Had to pay $100 for the isle seat. The earbuds didn't work well. We took off early on Tuesday, and landed the next morning at 11am. My how time flies. Somehow I lost a whole day -- what happened? (winking imoji here)"

Pros: "All of it we left and landed ahead of time"

Pros: "Staff that served us."
Cons: "By the time our turn came there was no more choice in food."

Pros: "On time"
Cons: "Couldnt pick seat after checkin. They put me in the middle in the back row even though there were better seats left empty right next to me. baggage would have cost 100 pounds to check. Flight was not exactly cheap at 200 pounds. Will just fly the budget airline next time over british air since. I expect better accomodation for these prices."

Pros: "Interior"
Cons: "FLIGHT WAS CANCELED"

Cons: "The entertainment system kept bugging out on me and would not work correctly."

Pros: "Food ok"
Cons: "No tv in headrest, also outlets didn’t work, almost lost my mind"

Pros: "Entertainment on board"
Cons: "Late. No other flights to Milan for 12 plus hours. Rerouted to a different airport. Rental car at Mxp so have to taxi back and forth. Missed tours etc. no apparent reason for being late. Weather was fine."

Cons: "Charging for a cup of tea? Really?"

Pros: "I always fly AA but this time was a nightmare"
Cons: "The gate agents put me on a wild goose chase as they made an error on the time of my flight departing. My wife and I were sent to three gates and finally was apologized to by the manager on duty. Our flights were changed for free put we lost 5 hours of travel. My wife started IVF treatment today... and she was uanbale to sleep before her 7am appt ( got home at 3am) Very stressful!!!"

Pros: "Quick flight, drinks available."
Cons: "I recall a snack being served on my first BA London-Belfast flight. Apparently that’s no longer done?"

Cons: "Mixed up boarding arrangements, length of time to disembark, being coached to the terminal. ok these add up as stress for business travelers on a deadline for meetings"

Pros: "Crew were & very nice & polite!"
Cons: "Plane temperature was way too hot!!! Even the person next to me was complaining. Was very uncomfortable to try to sleep. The eggs we were served were horrible & overcooked."

Pros: "things went smoothly once we were boarded"
Cons: "they kept changing boarding time. not their fault, i suppose."

Cons: "Nothing"

Pros: "All good"
Cons: "Nothing wrong"

Pros: "Not much."
Cons: "Pay for food on BA? They didn't even offer free water."

Pros: "flight OK. Palermo airport dreadful"
Cons: "BA told us we could manage alone as a disabled traveller. Then when we tried to go through control they sent us somewhere different and said we couldn't go through as not reiustered disabled!! We had to register and be accompanied. Admittedly the red cross lady was excellent but we then got nothing to eat and felt like criminals. They said this was Italian law. It isn't We've been to Italy dozens of times with no problems. It needs fixing!!!!"

Pros: "On time and easy."
Cons: "BA have stopped giving free snacks and drinks which was always refreshing and different to other airlines! It set them apart but it's just back to another airline now!"

Pros: "Flight was on time and boarded well"
Cons: "This was a codeshare with Iberia and the seats were incredibly close with barely room to fit a small person, much less the 6’+ person who was next to me and had to put his legs over onto my side. Had a hard time getting my bag down between the seats to put under the seat in front of me. And everything was a cost, even water. Note to self, carry water or a drink on the plane if you think you will want one."

Cons: "Was one hour and 45 minutes late leaving Atlanta for London."

Cons: "I expected a complementary bar service however you had to pay."

Pros: "Food and crew"
Cons: "Disorganised queues for boarding. Ground staff seemed a but overwhelmed"

Pros: "We didn't have the chance to like anything. But, they did find us another flight that took 8 hours longer to get home."
Cons: "They cancelled our flight AFTER we checked in!!! We felt stranded in Barcelóna."

Pros: "The wide variety of movies"
Cons: "No options for break fast on the last rows, and I get the feeling the Snack Menu rans out pretty quickly"

Pros: "The crew tried to keep me comfortable. Even though I was in a regular seat despite paying for a premium seat"
Cons: "When I reached the boarding gate, the attendant took my boarding pass as if he was checking something and changed my seat without asking me, issued me a new boarding pass... no explanation. I had a long flight to London from Delhi already so I was too tired to immediately realize what he had done. It only occurred to me when I boarded the flight. I had booked a premium seat in advance and had paid $175 extra for it. He basically moved me to a regular economy seat at the back without asking me or refunding me. That's fraud."

Pros: "The crew on the plane were nice."
Cons: "British Airways misplaced our luggage for three days, and would give us no further information than "it will arrive soon." So, we were stuck near the local address we had provided in case they called for 2 full days. They refused to give us a more precise time as to when they would be delivered. Well, at one point they did say that they would be delivered at noon, but they weren't. Throughout the entire time waiting for the luggage to be delivered, there was no sense of urgency or concern on the part of British Airways. It seems missing luggage is just Business as Usual at British Airways."

Cons: "We sat on the plane for over an hour and waited for luggage for 30 minutes!!!"

Pros: "Liked club class seats!"
Cons: "If BA wants to do business in USA, perhaps they might consider that many international travelers use Global Entry and TSA precheck services. It's not nice showing up and taking your shoes off and fumbling through your carry on to consolidate liquids without being forewarned!"

Pros: "Absolutely nothing"
Cons: "The lady at check in was the most rude customer service I have ever had. There was confusion with flights and I was trying to check in well before time and she said no it's too late and walked off. I then saw her later at 8:50 (my flight was at 9:25) I said excuse me that was my flight and she goes I'm busy trying to fuel and stormed off. The ladies at the airport tried to help me. So now I have to wait over night at the aiport for 17 hours because the check out lady wouldn't give me 1 minute to speak to her well before check in would've been closed because she was too busy in a hurry and extremely rude!"

Pros: "Spacious seats Cabin crew recognised baggage space was likely to run out as flight was full, and took steps to get some bags checked into the hold. Although flight was late, captain kept us informed."
Cons: "2 hours late due to weather."

Pros: "Great crew and food"
Cons: "Seat pitch at 29" in club europe. Had to sit diagonally for 3.5 hours. New slimline seats"

Cons: "First time this year in economy. Very disappointed that on board service is now charged. I expect to pay for a cup of tea on Ryan air but not in BA. As every one has to pay it means the service is very slow and so the trolley blocks the isle for a long time. A step in the wrong direction."

Pros: "The pilot was gentle landing the pane"
Cons: "No complimentary anything, not even water"

Pros: "Early arrival!"

Cons: "Online check in was not available on 4 international flights, despite 24 hour checkin being advertised. Expect your seat preferences to be limited unless you pay $35-$85 per flight to pick your seat in advance."

Pros: "Getting off the plane"
Cons: "Late departure and inefficient gate service. Seats very uncomfortable. Food was inedible. Otherwise, had a great time."

Pros: "On time, smooth and professional"
Cons: "Nothing - the best part of this flight is that is so short :)"

Pros: "Crew amazing, seats poor"
Cons: "Padded seats,"

Cons: "Last flight of the night always running late"

Pros: "I landed alive"
Cons: "No information about the gate until you have tk run across the airport to board"

Cons: "Nothing, the price is great and I would take a cheaper price for the flight over free drinks and food anyday"

Pros: "Nothing"
Cons: "They forced us to check our carry on baggage and then they lost a sandal which was attached to our backpack. The seats didn’t recline at all. The flight was late."

Pros: "Price and timing."
Cons: "Seats are very close, but it was a short flight."

Pros: "Crew was nice"
Cons: "Less line to check in"

Pros: "Good price, friendly stuff, no hiccups at all"
Cons: "If they can give us a glass of water"

Pros: "Staff were great (as always) with Easyjet."
Cons: "Flight was diverted to Athens due to heavy winds. Quite common with Mykonos apparently. Was a bit of a mess when we landed in Athens...left hand didn’t know what the right was doing."

Pros: "The ground staff who helped my mother were just amazing. So kind and considerate"
Cons: "The landing was a little rough"

Cons: "3 hours late and very little information. No refreshments provided."

Pros: "Friendly crew."

Pros: "Quick boarding and disembarkation"
Cons: "Poor seat pitch. But only a half hour flight so wasn’t really a bother."

Cons: "No delays!"

Cons: "More than one hour delay"

Pros: "Food and crew were excellent"
Cons: "8 hours in the air."

Pros: "Prompt boarding"
Cons: "Was delayed by one hour due to fog (not airlines fault, but a nuisance nonetheless)"

Pros: "Professional crew"
Cons: "2-hour delay due to "crew welfare issues" Even after a 2-hour delay, they let more cabin baggage on board than was possible to stow in the lockers, resulting in rather chaotic scenes around transfer of baggage to the hold, and adding toi delay.. Entirely avoidable"

Pros: "On time. Price."
Cons: "No vegan food just crisps or alcohol"

Pros: "Fast easy hoarding. Friendly staff"
Cons: "Na"

Pros: "What a landing from the pilot. Straight from the aviation textbook."
Cons: "12 min delay."

Pros: "Not much. I think anything we liked was about the airport staff, not the easy jet staff. The customer service lady was efficient, but not helpful and kind of rude and all she kept saying was “well everyone else made it”. The plane was also not full (I believe she said 60 people, maybe 58 not including us)."
Cons: "The plane was departing at 8:25 and boarding at 7:55 according to the ticket. At 7:57 there was no gate announced for the flight yet, so we went to the bathroom, came out and saw our gate and headed there. We got the gate wrong, but were only about 5 mins out of the way, so me and my 70 year old grandmother ran through the terminals and we got to the correct gate at 8:16 (less than 20 minutes from the time the gate was announced) and they would not let us on. Easy Jet’s policy (which we have a picture of) is that the gate closes 30 minutes before departure, but we did not even have a gate until less than 20 minutes from the departure. We did not hear them announce our names or last call (until the minute before we got there, and it did not seem like if they would have let us on if we were one minute earlier either). After this whole ordeal and being at the airport on time and through security in time, we went to talk to the check-in person to see what we should do. We stood in line and did not get called up (3 people did not have customers but were not calling me up), so I asked and one girl reluctantly said I could see her. As I was telling her what happened, she got a phone call, answered it in the middle of my explanation, and then chatted for a few minutes with another coworker about who was working and who was going on lunch when. After she hung up, she looked annoyed at me, and I told her again what happened, and she said she could help and to go to customer service. At customer service, we asked to see if we could get on the next flight which wasn’t leaving for over 7.5 hours, which they said we could but would have to purchase our tickets and luggage all over again. The person working was mostly professional, fairly efficient, but pretty callous overall. On top of all this, when they pulled our luggage off the flight (somehow they can board a flight of 60 ish people and still have time to remove our luggage), they pulled one of the wrong suitcases off so we had to go collect our luggage at or destination, and someone else went luggage-less. Ultimately, my grandmother’s first European trip and this was the worst experience we’ve had so far, but after $200, 6 hours, and tears from both of us, we made it to our destination and will never fly Easy Jet again."

Pros: "Very efficient. Staff helpful."

Cons: "Extra cost for hold luggage"

Pros: "Efficient, fast, decent legroom as we were on the exit row."
Cons: "No frills. No drinks or snacks. Everything is an extra charge however the flight was super short, so no big deal."

Cons: "Top"

Pros: "Nothing"
Cons: "We boarded 1 hour 15min behind schedule."

Pros: "Friendly crew"
Cons: "Delayed. No in flight service."

Pros: "Crew and plane were good"
Cons: "Why do they call us to the gate and then stop us from walking to the plane for ages."

Pros: "Very helpful friendly staff would definitely be using them again"
Cons: "I liked the ease of use on the website,once I arrived there friendly staff from start to finish which helped the flight go by so much better"

Pros: "Staff were especially helpful at the check-in desk, ushering us straight through as we had three small children."
Cons: "Had to stand even whilst the plane pushed back waiting for staff to deal with fitting a child seat for the row in front that ultimately they were unable to achieve. At no point, even after they had failed to fit the seat, did they say it was ok for me or two of my children to sit back down. All attention was on the passengers they were dealing with directly."

Pros: "speed of flight and friendliness of the cabin crew"
Cons: "N/A"

Pros: "Was inexpensive. Very friendly staff. Easy trip"

Pros: "Flight crew was kind and helpful"

Pros: "The fact that it was on time which is unusual between Charles du Gaulle and london"

Cons: "Late like usual"

Pros: "Nothing"
Cons: "The delay and the fact I didn't have a seat because of overbook!"

Pros: "Good flight - nothing much to report other than it was a flight without any hassles."

Pros: "Flight was on time. Friendly flight attendants. Quick check in. The APP worked great for our boarding passes."

Cons: "Didn't like cabin crew on the homeward journey ."

Pros: "I was really surprised since I didn't have good expectations going in. The whole experience from checkin to checkout was really good."

Pros: "Nothing"
Cons: "Rude staff, crowded planes, stand by on a booked ticket , 3 hours late"

Pros: "Price"
Cons: "Fairly cramped seats, constantly trying to sell me stuff at ridiculous prices"

Pros: "Departed punctually in both directions. Just a 25 minute flight so there's not much more I can say."

Pros: "Air being recycled"

Cons: "Seating"

Cons: "They took the maximum fee for the baggage , and added some more fee since I paid with master card , without an explanation. They say that the fee for baggage depends on the rout of the flight or something like that , so from what I understand it means that the far the destination the more you pay. But my flight took only 4 hours which is not that much. So, practically they can take the maximum fee for any flight since they don't have a logical reason for that , it is practically random. I had to add 83 euros for ONE suitcase , that makes the tickets expensive and not cheap . If I knew that this would be the price I would definitely order other company. I would prefer to know ahead how much I need to add for baggage. But of course they won't tell you."

Pros: "Panctuality on departure only"
Cons: "Good"

Pros: "That check in goes fast."
Cons: "I payed for extra room for my legs but I got a normal seat."

Pros: "Very quick. Great service"

Pros: "Crew were very caring. What amazed me from a proposed flight of 1hr 20, was to and from Dublin a flight time of 50mins. Very good."
Cons: "Going with one airline and coming back with Ryanair meant I could only get my boarding pass 2days before flight, rather than the beginning of the whole trip. I tried 6x's on my mph to no avail, day before, got it on a desktop on last day."

Cons: "It was late. Usual hearding us into pens like cattle . Hurry up and wait"

Pros: "The flight was all good and even though the flight was delayed, they did a quick turnaround and took off as quickly as possible."
Cons: "Why do Ryanair only release their return tickets two days before flying? If they released them at the same time as flying out then it would be easy to get printing facilities."

Pros: "Used tissue stuck in the seat from previous flight ."
Cons: "Cleanliness"

Pros: "On time basic transportation"
Cons: "I was a little confused about bags. My bag fit under the seat, it's a "small bag". A "cabin bag" is what I would call a carry on."

Pros: "Smooth flight, albeit 45 minutes late in departing."
Cons: "The constant effort by staff to sell stuff. Whatever happened to the days when customer service was king and satisfying customers was the motive rather than the relentless drive to make money."

Pros: "Quick and efficient staff."
Cons: "Whole. Families split up , inc young children, one group of ten spread all round the plan. Just two of us me row 27 better half row 8 ! Only Jet 2 do this too to punish you for not paying to sit together."

Pros: "Delayed and had to have replacement plane"
Cons: "Delayed and had to have replacement plane"

Cons: "The flight itself, the process to get a boarding pass and the fact we were charged for a boarding pass. Not specified tonprint out ahead of time, no reminder email. Very uncomfortable"

Cons: "NOTHING. I will never fly with Ryanair again. On the way to Malaga only one toilet was working, on the way back to Leeds I was told I'd only paid for my luggage one way and had to pay another 50 euros go get it back to Leeds. There was no food or cold drinks on the flight and we were delayed by an hour and half which meant my partner who came to pick me up had to pay £27 for parking. Ridiculous! So no, never again."

Cons: "We had to wait 2 hours on board + 1 hour 40mn in the airport !"

Pros: "The flight was fine"
Cons: "Check-in on Stansted airport was completely messed up. Nothing was convenient. We almost missed the plane. They charge for everything. No good procedure in place"

Pros: "No frills basic flight, works perfectly for short flights."
Cons: "Coming back to cold weather"

Pros: "The crew were all friendly and welcoming"
Cons: "Nothing"

Pros: "Clean and efficient with good staff."
Cons: "Why do I have to sit with other people whom have been purposely separated from their wives family & friends ? I know the answer because Ryanair have now adopted the Jet2’s system of ensuring although you book together you definitely won’t seat together! ( Unless you pay the premium to sit side by side as 99% of the worlds airlines do as a matter of course!)."

Pros: "We managed to arrive."
Cons: "I disliked the lack of information about the delays, the poor facilities and extremely rude staff. It’s understandable that they’ve been working all day, but unfortunately this is the job they chose and I am paying for service of which I should be satisfied with."

Pros: "Staff good and flight on time"
Cons: "Cost of on board services"

Pros: "Flight on time no delays especially with the weather been bad"
Cons: "Only problem I would say they delay in baggage handling and on the wrong carousel"

Pros: "The crew were very friendly and very helpful with my sister struggling with her baggage due to her breaking her arm a few weeks ago. The crew on the ground at Shannon and on-board the flight could not do any more for us."
Cons: "The seating arrangements whereby we had to pay extra to sit together despite us booking the three tickets all at the same time. Ryanair are over-charging their customers with these hidden charges which are only declared at the check-in stage"

Pros: "Plane Good, Great Staff. food good (Bit Pricey)"
Cons: "Just wish it would have an onboard film on flip tvs like the good old days so passengers were not fiddling with tablets and phones, and maybe turn the cabin lights down so you can snooze a bit."

Pros: "the flight and the flight crew were quite good and professional."
Cons: "The way we were gathered up like sheep at the departure lounge. There was one person who acted like a mini hitler, scolding people if they dared to cross the line. An unpleasant experience."

Pros: "Normal simple RyanAir flight, as long as one does not eat food or buy a glass of wine at £8each."
Cons: "Priority on-boarding was fine to start with, until the later passengers started bringing on too much hand luggage and long coats stuffed with clothes, and stuff. Cabin Staff just wanted to get away as fast as and gave up preventing these degenerate snowflake freeloaders from stuffing their bits and pieces in several storage cabins along the cabin. Of course these people went to all of the lockers in turn and rifled through them as their stuff was spread across several lockers. Luckily my bag, with it’s many padlocks, was completely locked down, and it survived an attempt to open it. My partner was not so lucky, however. Clearly the cabin staff are under pressure to get moving and keep the passengers happy. But it is obvious to m that these ‘later’ passengers are working a scam to steal from other passengers. RyanAir need to make these argumentative over packers, put their stuff in the hold, without question or get off. Off-boarding was also a joke, the priority boarders at the front of the plane that Paid the most, had to get on a bus to the terminal that was the last to move...so forcing a lengthy queue at passport control, it took over an hour to get into the terminal. As the less exoerienced traveller faffled about with their documents, multiple children, and no queueing system. It was chaos on the Spanish side. RyanAir would avoid the delays by having better trained assertive staff, and a little better administration on the ground to ensure that priority boarders get what they paid for. Otherwise I might as well fly SwissAir, or Lufthansa, which are only a 15% price point away. [after seat booking and other RyanAir add on costs.] Passenger===Disappointed [and literally was robbed in flight.]"

Pros: "Price"
Cons: "Late with no information given to passengers"

Cons: "As ever with Ryanair, I resent paying almost as much for my suitcase to fly as for myself"

Cons: "They canceled our flight and we have not received a refund plus the 250 euros per person owed to us."

Pros: "Relatively smooth flight, boarding, checking in, arrival, etc. Typical of small crafts. I chose this flight more for the time (it fit with our needs)."
Cons: "It was difficult to figure out the extra baggage fees, what was allowed and not allowed. I think the money I saved on the tickets overall was eated up by the extra 60$ we had to pay for our baggage."

Pros: "Nothing"
Cons: "I booked, thinking it was in military time, then realized a couple hours later and tried to cancel or at least rebook. They wouldnt cancel and wanted to charge me almost the whole ticket to rebook and would only give me 24hrs to do so. Most airlines give 4-24hrs to change or cancel, allowi f for human errors. I don't advise booking with Ryan Air."

Pros: "Flew from Dublin to Leeds and then back a week later. It's only a 1 hour flight and the price was unbeatable. For a short jump like this, it was great, but I don't think I'd recommend Ryan Air for a long flight. Seats are cramped and uncomfortable and the whole experience is akin to a flying cattle car. But for a very short flight it was fine."
Cons: "Base price is great, but be forewarned! If you don't jump through all the Ryan Air hoops they will charge you dearly for every transgression of their many, many rules re: bag size, weight, check-in, boarding passes, etc. Screw up and there goes your bargain fair! We were careful, so it worked out fine for us."

Pros: "When we took off the plane stayed to hot"

Cons: "Unable to check in to flight online and charged an additional 60 euros per person at airport just to check into flight. Charged another 60 euros per bag despite fitting in the bag check dimensions at gate. Extremely rude agents at the gate. AVOID THIS AIRLINE."

Pros: "Priority boarding was beneficial . Flight landed ahead of schedule ."
Cons: "Not enough milk ! Purchased coffee but milk was scarce , didn't let us know until afterwards ."

Pros: "Crew was friendly and professional"
Cons: "Seats don't recline, no seat back pocket"

Pros: "Flight time and price."
Cons: "Flight was late, charged 15 € to print the boarding pass, it felt like we waited in line after line. It's Ryanair, so we expected the rotten experience, but had the flight been on time, the timing would have been good and the base price was reasonable."

Pros: "The flight was on time"
Cons: "The boarding, I had priority boarding pass..I was so confused where to go"

Pros: "Absolutely nothing"
Cons: "The mandatory online check in 2 hours before the flight or you incur a 50 euro fee per ticket, and no communication about this requirement . Such bs. And the customer service is poor. Do not fly this airline! I will never in my life. Iberia is so much better."

Cons: "Ran out of everything always."

Pros: "Cheap ticket"
Cons: "You have to print pass or you are charged at counter. Bag costs are insane. They make up their money in fees"

Cons: "CHAOTIC. Found the Ryanair booking site difficult to log into with my booking number constantly not being recognised. Once I'd booked it was pay, pay, pay for luggage and seats making the flight expensive. Biggest insult was they took my money for a transfer, return email saying it was accepted. A later email saying it was cancelled with no refund of money. A 12 month credit note ( not seen yet ) which I can't use in 12 months. Now feeling ripped off Will not be flying with Ryanair again."

Pros: "On the way to Athens I seemed to have more legroom than usual. I could stretch my legs straight."
Cons: "On the way back, I seemed to have less legroom, though it seemed the same plane 737-800. I knew that there would be no food or entertainment ."

Cons: "The entire flight consisted of the cabin crew constanatly making announcements about what they were selling from the duty free shop. At one point they even seemed to be selling lottery tickets - or something like that. They spoke entirely in Italian the whole flight."

Pros: "Economical"
Cons: "Traveling with children...a bit more support would have been appreciated"

Pros: "The plan was clean and seats comfortable with enough leg room for all but the longest legs. Hot drinks, as in all flights way to expensive. Flight crew very nice and helpful. Over all we were very pleased and we fly quite a lot."

Cons: "I do not like the rule to make the check in through out the internet or otherwise, any late of that you pay an expensive plenty"

Pros: "Not much"
Cons: "We were stuck on the plane for about 40 minutes after takeoff with no AC because they couldn't start the engines? I am not really sure if that was the reason they gave us zero communication..."

Pros: "Low ticket price"
Cons: "They would charge for air cabin air if they could. - seat assignment - 45EUR to check in at the airport - pay to check bags Then severely understaffed and checking in takes forever. I was forced to print my boarding pass after checking in on my phone... What year is this?? Increase the fare if you must but the customer experience needs major help!!"

Pros: "Seating whilst waiting to board"
Cons: "On my flight from Leeds to Dublin the lack of seating whilst waiting to board"

Pros: "Inexpensive, easy boarding, arrived early."
Cons: "They tried to sell us stuff (perfumes, etc.) the entire flight. It was like watching home shopping network for the entire flight. This may be a European thing, I'm not sure."

Pros: "From on-line check in to disembarkation I could not fault the service."
Cons: "The long wait at passport control which is clearly nothing to do with Ryanair"

Cons: "Check in cost was VERY expensive."