Overview

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Capsis Astoria Heraklion Hotel

Elefterias Square, Heraklion, Greece
+30 281 034 3080

£38+

Overall guest ratings

8.1/10 Excellent
Based on 1,082 reviews

Review highlights

  • 9.3
  • 9.0
  • 5.1
  • 4.6

Good to know

  • Great shopping
  • Wonderful sightseeing

Nearby

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    About

    Just 2.9 mi (4.7 km) from the airport, Capsis Astoria Heraklion Hotel features a rooftop terrace and puts you within a 10-minute drive of Natural History Museum of Crete and Heraklion Archaeological Museum. After hanging out at the outdoor pool or seasonal outdoor pool, guests can grab a bite to eat at Capsis Bar Restaurant, one of 3 restaurants, which serves international cuisine and is open for lunch and dinner. Rooms at this upscale hotel offer 24-hour room service, flat-screen TVs, and refrigerators.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Child-friendly
    • Car hire
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • ATM on-site
    • Business centre
    • Concierge service
    • Laundry facilities
    • Babysitting/child care services (surcharge)
    • Parking (surcharge)
    • Designated smoking area
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 1,082 reviews
    • 9.3 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.7 "97% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.5 "Good access to the airport, said 95%."
    • 9.0 "Excellent breakfast."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      8.3 "83% thought the service was very professional."
    • 5.8 "Rooms are ok."
      5.6 "Only 56% said rooms were big enough."
    • 5.6 "Pool is mediocre."
    • 5.1 "Average amenities."
      5.2 "52% thought the building was acceptable."
      5.0 "50% said the architecture was not spectacular."
    • 4.6 "Not very clean."
      4.7 "53% said rooms were dirty."
      4.1 "59% thought it was rather dirty."
      0.8 "92% said the bathroom was dirty."
    • 4.6 "Not very comfortable."
      4.6 "54% didn't like the uncomfortable beds."
      3.3 "67% thought it was too noisy."
      2.5 "75% criticized the small bathroom."
    • 4.2 "Vibe wasn't good."
      3.8 "62% criticized the unstylish hotel."
      3.8 "Unfriendly atmosphere, according to 62%."
      4.4 "For 56%, the lobby entrance was sub-standard."
    • 4.0 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    Based on 692 reviews
    • 9.0 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.8 "98% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      9.6 "Good access to the airport, said 96%."
    • 8.6 "Breakfast is good."
    • 8.0 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      8.0 "80% thought the service was very professional."
    • 5.5 "Pool is mediocre."
    • 5.3 "Rooms are ok."
      5.5 "Only 55% said rooms were big enough."
      5.3 "Only 53% thought the air conditioning was adequate."
      6.8 "Only 68% found the balcony ok."
    • 4.8 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
    • 4.4 "Not very comfortable."
      3.0 "70% thought it was too noisy."
      4.6 "54% didn't like the uncomfortable beds."
    • 3.9 "Not very clean."
      4.0 "60% said rooms were dirty."
      3.9 "61% thought it was rather dirty."
      0.6 "94% said the bathroom was dirty."
    • 3.7 "Vibe wasn't good."
      3.2 "Unfriendly atmosphere, according to 68%."
      3.6 "64% criticized the unstylish hotel."
    • 3.6 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    Based on 238 reviews
    • 9.5 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 9.0 "Excellent breakfast."
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
    • 7.3 "Good bar."
    • 6.1 "Rooms are ok."
      5.1 "Only 51% said rooms were clean enough."
      5.2 "Beds were acceptable for 52%."
      5.7 "Only 57% said rooms were big enough."
    • 5.7 "Pool is mediocre."
    • 5.4 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 5.1 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 4.8 "Not very comfortable."
    • 4.4 "Vibe wasn't good."
      3.9 "61% criticized the unstylish hotel."
      4.1 "Unfriendly atmosphere, according to 59%."
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    Overall rating

    8.2 Excellent
    Based on 151 reviews
    • 9.4 "Terrific location."
    • 9.1 "Excellent breakfast."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 5.5 "Rooms are ok."
    • 5.4 "Pool is mediocre."
    • 5.0 "Average amenities."
    • 4.5 "Not very clean."
      4.5 "55% said rooms were dirty."
    • 4.3 "Not very comfortable."
      4.4 "56% didn't like the uncomfortable beds."
    • 3.8 "Vibe wasn't good."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great shopping"
    "Wonderful sightseeing"
    data provided by TrustYou

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