Book Hertz hire cars in Burlington

Burlington, VT, United States
1 Dec — 8 Dec
Same drop-off
Burlington, VT, United States
Wed 1/12
Noon
Wed 8/12
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Burlington

Overall rating8.2 ExcellentBased on 62 reviews
Cleanliness
8.5
Comfort
8.3
Overall
8.3
Pick-up/Drop-off
8.3
Value for money
7.5

Recent reviews

Traveller rating
15
6
1
4
0
Find reviews that mention:
4.0
Pros:The vehicle was very nice for a "Suppliers Choice" vehicle.Cons:Hertz counter person was not knowledgeable and had issues running my physical apple card (also offered to pay by apple pay if easier), and said she could not run my other card even though it was not being run as debit. To make matters worse, as of writing this, the total charges on my credit card are $494.00 on a $94.00 rental. I was charged $294.00 the day of the rental, and have since been charged an additional $100, 2 separate times, multiple days after dropping the car back off (early). I have not been able to reach Hertz customer support as of yet via online chat, phone, or email. I understand that $294 deposit taking a few days to be corrected, but have no idea why I've been charged an extra $200 on top of it.Reviewed 2 Nov 2020
review fromkayak
2.0
Did not have the vehicle I rentedCons:Hertz didn't have the vehicle I rented. I specifically needed a SUV and they tried putting me in a car. Furthermore they advised since this was booked on a third party site and not with them direct there was nothing they could do. Hertz had a SUV available but they advised this would be an upgrade and cost more money. They wouldn't even help me with a refund and directed me back to the site I booked with. The Hertz employee directed me to a different company where I was able to rent a SUV but it was still more then I booked for initially (but less then the "upgrade" Hertz wanted me to take to rent their SUV. After one failed attempt at the desk and two phone calls I was able to get Hertz to agree to refund the money that was paid direct to them from the beginning. Although Hertz agreed the money would be refunded it has not been credited back to my account at the time I wrote this review.Reviewed 2 May 2017
review fromkayak
2.0
Pros:Nothing.Cons:Hertz changed their debt card policy in january so that in order to use a debit card at an airport location you needed a boarding pass. The girl at the counter, Margaret (in Burlington airport) was very unhelpful and told me that she could not refund the 106 I had already paid for the reservation. She told me that if I had 24 hours notice I could use a debit at at a Shelb road location, but that she could not help me. I walked over to the enterprise desk and the people there were helpful and got me into one of their cars with my Debit card. When I tried to get my money back I called Kayak adn then was shipped to priceline ultimately back to hertz where finally a nice man was able to tell me he would refund my money. But that said, I have not yet received that refund after several days.Reviewed 1 May 2017
review fromkayak
6.8
First, they tried to give me a car with cracked windshield and missingPros:When I came back to tell them about first car, they switched it out without a problem.Reviewed 30 Sep 2017
review fromkayak
7.2
Fee for additional drivers if you book through CarCons:We booked a Hertz rental through carrentals.com (via Kayak). Be aware that if you book through that site, Hertz will charge you $13+/day for another driver and WILL NOT waive that. (This is true even if the person is a spouse.) This was a very unhappy surprise and was not disclosed anywhere.Reviewed 20 Sep 2016
review fromkayak
10.0
Pros:Everything was great! On the phone and in person, the gentleman at the Hertz counter at BTV was friendly and very helpful. Thank you.Reviewed 29 Apr 2018
review fromkayak
10.0
Pros:Friendly service Awesome car!Reviewed 19 Apr 2017
review fromkayak
9.6
Pros:The representative in Vermont was very knowledgeable and helpful. We received a discount on our upgrade. Car had many extra featuresCons:Sirius radio stopped working halfway through trip. Representative at Mammoth Lake location was uninformed and not very helpful.Reviewed 8 Aug 2016
review fromkayak
6.0
Longest dropoff everCons:There was one customer in front of me, and I don't know how long she had been there when I arrived. I prefer to drop off the key and actually speak to a human being to ensure everything is all scared away. The clerk could clearly see I was holding a hertz key, but still I waited 10 minutes while she tried to track down a specialty vehicle for the other customer, and only after 10 minutes did I interrupt and asked "Excuse me, I'm just dropping off a car, here is the key, do you need anything else" She stated she needed the mileage on the car and that was it. It took less than 10 seconds. This could have been handled easily with a quick "Dropping off?" 10 minutes prior.Reviewed 8 May 2017
review fromkayak
10.0
Great counter customer servicePros:I liked that someone didn't hover over me when I checked the car out and in. I like that they trusted me. I really like the fact that I didn't have to stress about filling up car. And really liked the fact that Hertz didn't try to make money off of gas. In fact they charged me less than what I could buy it for. That alone will make me use Hertz again.Cons:It would be nice to have a map like the olden days, and a pen if asked to write down mileageReviewed 19 Jul 2017
review fromkayak
6.8
Cons:The windshield wipers had some white junk that kept getting on the windshield during the night drive that I could get off which caused for some very dangerous driving.Reviewed 15 Jan 2017
review fromkayak
8.4
Pros:Easy pick up and drop off. Friendly Staff.Cons:Final bill has some surprise misc charges and I am having trouble finding a person to help to explain and reverse.Reviewed 6 Aug 2019
review fromkayak

Where can I find Hertz hire cars in Burlington?

1200 Airport Drive Ste # 3, Hertz car hires

Address

1200 Airport Drive Ste # 3

Hours

Monday08:00 - 23:59
Tuesday08:00 - 23:59
Wednesday08:00 - 23:59
Thursday08:00 - 23:59
Friday08:00 - 23:59
Saturday08:00 - 23:59
Sunday08:00 - 23:59

Phone

+1 802 865 4080

Good to know

Most popular location

1200 Airport Drive Ste # 3

Most popular car type

Intermediate

Average price

£32/day

Good deal

£24/day

Top tips for hiring a car from Hertz in Burlington

  • 25% of our users found a car hire from Hertz in Burlington for £24 or less
  • Intermediate car hires from Hertz in Burlington are around 5% cheaper than other car types, on average

FAQs about hiring a car from Hertz in Burlington