Book Hertz car hires at Lafayette Regional Airport

Reviews

Recent reviews

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Wonderful

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Fair

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Mediocre

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10.0

It was easy, quick and price was reasonable.Reviewed 9 Jun 2022

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4.0

The girl in Lafayette where I rented the car was extremely nice. The Hertz people in Nashvlle when dropping the car off were extremely RUDE. The car was ok not super comfortable but ok. The rAtes are outrageous. Also, I paI’d ahead for the car with a major credit card. You guy putting another $200 hold on my acct for days is unacceptable. I had already paid for the car. Ridiculous and I don’t like being told that AFTER I’ve already rented the car. I have insurance. No reason to do that.Reviewed 8 Nov 2021

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2.0

Pros:NothingCons:They are scam artist behind the counter at LFT. They literally had the audacity to try to charge me for a broken windshield that I did not break. They have no cameras around the rental car area yet claimed it was my fault. Absolute trash employees and trash company, I will never rent from hertz ever again.Reviewed 27 May 2021

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10.0

Pros:Staff was very helpful! Kelly and NeShawnde were very helpful and very nice!!Reviewed 16 Mar 2020

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8.4

Cons:A/C did not seem to work with in the car. This is pretty unacceptable in Louisiana.Reviewed 26 Jul 2019

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10.0

Pros:No waiting. Car was clean and handled well.Reviewed 17 May 2019

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2.0

Pros:We noticed tire pressure reducing on our second day with the car. We filled the tire with air, and reported the issue to Hertz as soon as we got back to our room. I expected them to send someone out to, perhaps, change the tire. But no, we were told to take the back to the airport. Then...Cons:We were exhausted but took the car in. The worker said we’d have to trade cars out and did we fill up the tank! I said no...then she states I will most likely be charged for a new tire! I was shocked. I called the next day to check on this, and she said I wouldn’t know till Monday (weekend). still ?Reviewed 26 Apr 2019

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5.6

Cons:We had a change of plans, added a night and they made us drive back and check out and then back in with the same car.Reviewed 25 Apr 2019

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7.6

Pros:Nice car, late model Kia Soul.Cons:Hertz did not have a mid-size car "ready" for me on time, but they offered to upcharge me into a a lg SUV, which I declined. Within a reasonable amount of time got me the Kia. However, when it came time to pass papers, they did not automatically accept my Kayak contract, or my Allianz insurance.Reviewed 25 Mar 2019

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9.2

Customer service top notchPros:I want to thank the lady that checked us in and the very excellent customer service of the lady at the time we dropped off the vehicle. At drop off we had a slight issue and the young lady whose name started with Na___(did not get the spelling) went above and beyond on a Sunday to make things right. I was very impressed with her will to make sure I was a satisfied customer. Please reward her for a job well done.Cons:The vehicle was hard to pack with 5 people, luggage and a wheelchair. It was a Nisssn quest. Very nice just to small.Reviewed 18 Sept 2017

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5.2

Pick up customer service was lacklusterPros:Car was cleanCons:Long hot walk to the car at the end of the lot. Customer service agent at pick up was more of a robot than a human being.Reviewed 22 Jun 2017

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6.4

red tapePros:PriceCons:Although it was painful they wanted card I used to purchase a rental and wanted a credit card, not a debit card for securityReviewed 6 Jun 2017

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More

• What is the most popular hire car from Hertz at Lafayette Regional Airport?

  Intermediate (Nissan Rogue or similar) is the most frequently booked hire car type from Hertz at Lafayette Regional Airport.

• Where can I find Hertz hire cars at Lafayette Regional Airport?

  200 Terminal Dr Ste #104 is the closest Hertz hire car location to Lafayette Regional Airport. The telephone number for this location is +1 337 233 7010.

• Does Hertz offer shuttle or airport pick-up services from Lafayette Regional Airport (LFT)?

  Yes