Book Hertz hire cars in Little Rock

Little Rock, AR, United States
23 Sep — 30 Sep
Little Rock, AR, United States
Thu 23/9
Noon
Thu 30/9
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Little Rock

Overall rating6.3 GoodBased on 33 reviews
Cleanliness
6.7
Comfort
6.7
Overall
6.0
Pick-up/Drop-off
6.4
Value for money
6.3

Recent reviews

Traveller rating
8
2
3
4
0
Find reviews that mention:
6.0
Pros:THERES NOTHING GOOD To SAY ABT THIS LOCATIONCons:FIRST OF ALL THE AGENT WAS VERY RUDE, HE KEPT STATING THAT I HAVE TO HAVE FULL COVERAGE INSUTANCE..ONCE I TOKD HIM I HAD INSURANCE HE MADE IT KNOWN THAT I NEEDED FULL COVERAGE, BY REPEATING IT 3X....SECOND OF ALL, I ONKY NEEDED THE CAR FOR 2 DAYS, AFTER HE HAD CHARGED ME FOR 3 DAYS, HE GOES ON TO TELL ME THAT THWU ARW CLOSED ON SUNDAY SO ITS GONNA BE A 3 DAY CHARGE, WHICH BASICALLY GAVE ME NO OPTION TO CHANGE PLANS.....THIRD AFTER BRINGING THE CAR BACK, THERW WAA NO PLACE TO LEAVE THE KEYS FOR THW RWNTAL CAR....ALAO MY CAR GOT BROKEN INTO ON THE PARKING LOT!!Reviewed 5 Oct 2020
review fromcheapflights
4.0
Cons:Terrible service picking up the vehicle. Wasn't clean. Bad customer service representative.Reviewed 18 Oct 2020
review fromkayak
2.0
Pros:Car was clean.Cons:The people at the Hertz facility could have been a little nicer. I called to change my reservation, ensured it was changed, go to the location and they had no recollection of the new reservation time. There were no cars available and therefore had to wait until my original time to pick up the car. They offered no apologies for my inconvenience on their behalf and were very rude about the whole situation. Will be going with Enterprise from now on.Reviewed 15 Mar 2021
review fromkayak
4.4
Cons:Our flight bead delayed, so by the time got to Little Rock, the Hertz desk was closed. We got there at 10:10, the desk closed at 10. No signs about who to call after hours, no emergency contact. Nothing. We were forced to spend the night at a hotel near the airport to the tune of around $120.00. Other desks were open waiting for late arrival but not Hertz. When we went in the next morning and explained what had happened we were basically met with a shrug. They would not even give us the same price as the booking from the night before. Had to pay more with no choice since none of the other companies had any available rentals. Not a good experience overall.Reviewed 21 Sep 2020
review fromkayak
3.2
Pathetic and I will tell every executive I know how I was TREATEDPros:NOTHINGCons:Everything ---- I was given confirmation number H4574018549 at approximately 330 EST on Tuesday 17th. I arrived in Little Rock, Arkansas and took a cab over to W Markum street to pick up my rental at 545 p.m. CST. I asked for my car and the lady who was super rude said quote "We are 50 cars short!" I replied "I have a confirmation number." She didn't acknowledge me and proceeded to tell me that she is leaving in 15 minutes. I asked What am I suppose to do?" She ignored me! I spent two hundred dollars in cab fare and after calling multiple times to HERTZ they found me a rental in CONWAY, Arkansas. No apologies NOTHING! I had to call three times to get them to send me the address and confirmation number. When I went to pick up the car the lady had to enter my information three times and the process took 20 minutes. No apology NOTHING! When I dropped the car off at HERTZ at Little Rock airport I asked for the manager. She was so disrespectful and deer in the head lights look. She said you will have to take it up with W Markum street location. I talk to C level executives every day and I have already told this story twice. HERTZ should be embarrassed and ashamed for giving out FAKE confirmation codes when they are 50 cars short! NEVER EVER will I recommend HERTZ and YOUR customer service trainers should be FIRED!Reviewed 20 Oct 2017
review fromkayak
10.0
Pros:The staff was very helpful and friendlyCons:Checking compartments for items left. We found an old face mask in oursReviewed 13 Apr 2021
review fromkayak
2.0
Cons:They called me 4 hours before arrival and told me they didn't have carsReviewed 26 Apr 2021
review fromkayak
10.0
Pros:the car was very nice and the process or renting it was easy.Cons:nothingReviewed 19 May 2021
review fromkayak
2.0
Cons:I was very disappointed because when I picked the car I specifically asked for the insurance, as I always do when renting a car. They told me it was added but I don’t pay attention when initializing and signing the contract. Unfortuanately I had a minor accident when parking the car when I returned the car. Then they told me I didn’t have insurance.Reviewed 24 May 2021
review fromkayak
10.0
Cons:The Hertz on Reservoir Rd. In Little Rock, Arkansas was very professional. The building was clean, the representative was courteous, informative, and helpful. The service I received was bar none, and the experience was more than memorable. I’ll be sure to rent again from Hertz. Thanks Kayak. Thanks Hertz.Reviewed 21 Jun 2021
review fromkayak
2.0
No car!Pros:Though kayak confirmed, it was not really confirmed and hertz called me to apologize. Of course, it was late for me to find another rental mini van!Reviewed 27 Mar 2017
review fromkayak
2.0
TerribleCons:We were 10 minutes late picking up our car and they gave it away to someone else. No phone call or anything.Reviewed 21 Mar 2018
review fromkayak

Where can I find Hertz hire cars in Little Rock?

800 Reservoir, Hertz car hires

Address

800 Reservoir

Hours

Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 12:30

Phone

+1 501 492 5530

Address

One Airport Drive

Hours

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday08:00 - 22:00
Sunday08:00 - 22:00

Phone

+1 501 375 7307

Good to know

Most popular location

One Airport Drive

Most popular car type

Economy

Top tips for hiring a car from Hertz in Little Rock

  • Economy car hires from Hertz in Little Rock are around 5% cheaper than other car types, on average

FAQs about hiring a car from Hertz in Little Rock

  • Economy (Ford Fiesta or similar) is the most frequently booked car hire type from Hertz in Little Rock.

  • Hertz has 2 car hire locations in Little Rock. Take a look at our Hertz hire location map to find the best car hires near you.

  • Yes

  • Yes