Book Hertz car rentals at Reno Airport

Reviews

Recent reviews

Traveller rating

Excellent

46

Good

8

Okay

8

Mediocre

9

Poor

0

Find reviews that mention:

car was cleancustomer service

pick up the carcredit card

car availablegreat experience

rented a carlocation was closed

friendly staffnever rent

pick up and dropwrong location

4.0

Pros:Staff was friendly. Short wait time.Cons:Felt like I was a victim of a "bait and switch" scheme. Signed up for a "manger's special" and when I went to pick up the car i was told the only available "car: was a full size pickup truck - when I balked, miraculously, there was a mid-sized car made available to me for an up charge of over $100. Not an honest way to operate.Reviewed 18 May 2021

review from

8.0

Pros:friendly staff, clean large carCons:one way rentals are super expensive. At least 3 to 4 times the weekly rental rates. Seems quite excessiveReviewed 15 May 2021

review from

10.0

Pros:Staff was greatCons:The car drove a bit slow on the highwayReviewed 21 Mar 2021

review from

2.0

Pros:Nobody told me I needed a credit card to pick up my car with the rental agency, so I laid for my rental but never got to take the car because I didn’t bring a credit card with meReviewed 15 Dec 2020

review from

2.0

Cons:You did not notify me that the insurance didn’t go through so I had no coverage and had to use my own personal I stand it was a business trip. That’s not acceptable.Reviewed 18 Nov 2020

review from

10.0

Pros:Staff was friendly and car was awesomeCons:Last time I order Compact or economy car and I get SUV it will be great if I get same car I orderedReviewed 27 Dec 2019

review from

6.8

Pros:everything okCons:they did not mention wich sort of gasoline to put in so we could'nt make the full tank and they charge 100 dollars for it worthing 30 dollarsReviewed 21 Aug 2019

review from

9.6

Pros:Dropoff was easier than expected, especially since it was around 4 AM. A staff member was there to take the keys.Cons:Signage indicating where the pickup area is located within the garage could be a bit more obvious.Reviewed 4 Aug 2019

review from

10.0

Pros:In and out. Thank you very convenientReviewed 4 Feb 2019

review from

10.0

Hertz is one of the best...!Pros:They offered me an upgrade we could not refuse...! A convertible for the 4 days was perfect for the last few days of summer in Tahoe.Reviewed 6 Sep 2018

review from

4.4

Hertz loaded on extra coverages without my approvalCons:I booked a Hertz rental car via a "special rate" of $394.91 through Kayak. I was then charged $881 - $486 dollars more than the rate. My contract was loaded up with every possible charge including: - $192 damage waiver - $131 liability insurance supplement - $48 personal accident insurance - $56 fuel purchase option - $78 concession fee recovery - $10 vehicle license fee - $24 customer facility charge I was not provided an opportunity by the agent to decline these coverages. And was not aware these had all been added to my contract until I returned the vehicle, moments before my return flight. When I called Hertz customer service, I was told that Hertz automatically matched my Kayak reservation to an old Hertz Gold Plus account (which I did not use to book this rental). And that 6-year old corporate account triggered all these extra charges. The customer service rep would not refund my money paid for these extraneous charges. Nor would the customer service manager. Both said they would either refund $175 or nothing at all. So I'm stuck with paying an extra $311 for coverages that I did not request or approve. Both customer service reps blamed me for not catching Hertz mistake. I have always thought of Hertz as the gold standard for rental cars. I was confident that when presented with Hertz own error, it would willingly refund my money for the erroneous charges in a professional manner. Instead, I was lectured as irresponsible and brushed off. I won't rent from Hertz again. They owe me $311 and an apology.Reviewed 12 Aug 2018

review from

10.0

A Good ExperiencePros:Pickup and drop off were simple and uneventful. The car was clean and brand new, with only a few hundred miles on the odometer. Rental was prepaid through KAYAK, so there were no surprises on costs.Cons:I can't think of anything that I didn't like about this rental.Reviewed 6 Aug 2018

review from

More

• 8.7 /10Enterprise Hire Cars at RNO
• 5.1 /10Avis Hire Cars at RNO
• 7.0 /10Payless Hire Cars at RNO
• 6.8 /10Budget Hire Cars at RNO
• 7.6 /10Dollar Hire Cars at RNO
• 7.0 /10Thrifty Hire Cars at RNO
• 8.8 /10Alamo Hire Cars at RNO

• How much does it cost to hire a car from Hertz at Reno Airport?

  On average a hire car from Hertz at Reno Airport costs £65 per day.

• Where can I find Hertz hire cars at Reno Airport?

  2001 E. Plumb Lane is the closest Hertz hire car location to Reno Airport. The telephone number for this location is +1 775 785 2554.

• Does Hertz offer shuttle or airport pick-up services from Reno Airport (RNO)?

  Yes