the people who worked there would bend over backwards for anything I'd need older room, and the door jam of my hotel room was half broken, and the key wouldn't really work, easy for someone to break in if they wanted to. Plus, people directly outside of my room in the patio area were smoking cigars and cigarettes
location. Beach access directly across the street. In the midst of boutiques, and restaurants. Easy access to beach trolley. No
perfect room for q weekend get away, full kitchen, location
Located walking distance to everything you need? Friendly staff. We were traveling with another couple and plan on a return visit.
Close to the bridge walk, beach and many souvenirs self-checked in was easy since I arrived after 9 Pm and they left a welcome letter with the gate security who helped me through out my stay I also asked for late check out which was for fee Not accessible to handicap as quoted and my room was in the second floor and there was no elevator
location location and nice big room
Location and how close it was to everything My brother inlaw got a room there when we arrived that was a lot bigger at a cheaper price
convenient dark and depressing room. were supposed to serve breakfast from 8:00 to 9:30. By the time I had to leave at 8:20, the breakfast room and office were still locked.
Location, cleanliness and wonderful staff.
This guest did not leave comments about this hotel.
Location, location, location plus top staff and a excellent restaurant.
Beautiful room - Great location - excellent A+
The service and the amenities were great.
I liked the amenities and the location of the Resort. The beds sucked.. I stay in 4 and 5 star hotels only and for a Ritz the beds sucked, the sheets were not soft... and I always forget that the rate is inexpensive because they charge you mandatory resort fees per night at check out. Needless to say valet is $24 per day. I feel like I am flying on commercial airlines with the nickel and dimming. Just increase the price and make it all inclusive.
The pool and beach facility at Lido is perfect
Staff is excellent. Very nice hotel.
Rooms were functional. Staff was well trained. An additional Resort FEE when checking in. It's NOT really a resort. And if it was , I would like to know about additional fee's in advance.
The staff was very cordial and helpful. The room was quiet and very clean. Lots of activities. Hard to differentiate between those "free" amenities and those for which you are charged. Also not enough complimentary newspapers in the early morning.
Clean, comfortable rooms, pool area nice I think Breakfast should be included for the price. Music at the bar area would be nice...
Great location for anything you wanted to do. Relax, Swim, Kaysk, paddle board, fish, go to the beach. All inclusive to do the above activities. Great pool bar. Friendly and helpful staff starting from your arrival at the front door until you leave. Close proximity to great restraunts, night life and cultural events. I liked everything. Nothing negative about this Hotel
Water backed up in the sink in our room. They were quick to repair but the smell remained in the room and was awful.
Great Staff. Bathtub filthy, shower-head from the fifties. Photos taken.
We had a bad experience with another hotel the night before we arrived and the Hilton more than made up for the competitions mistakes. Everything was just as we expected it to be.
It was quiet until morning....Do not get the rooms next to the stairway or help linen room unless they give yoy a discount. If you are in the back, no need to open your curtains because the view is unpleasing to the eye and will put you in foul mood.. It was quiet. Got the most...no USB outlets for my devices unacceptable !!!! The place needs to be updated . Checkout was easy... I think what I payed for the room was too much.... The location was good. I give this hotel a left vertical thumb .
Staff were friendly and helpful. My room was clean and pleasant. Had a hard time regulating the room temperature.
The staff was very accomadating. Could not have asked for a more friendly, pleasant stay. The ocean view was great, parking was easy, proximity to St Armands Circle was convienent. Would definately stay again. The building on the outside was a little run down, but as we were visiting there, repairs were being done.
Location Lets people smoke in the hallways and hits you with a daily resort fee above the advertised daily rate.
Clean and quite place, organized with positive attitude caring stuff. Close to everything, beachfront Delicious food in restaurant Beach with white sand and warm, clean water Two clean nice size pool I was looking for place like this I liked everything
The location! Right on the beach with 2 nice pools and a tiki bar. Nice staff. 10-15 min walk to St. Armand's circle. You can rent bikes or take the shuttle as well. The rooms need updating. But they were clean.
Liked it all Breakfast was a bit expensive for buffet style.
Cheaper than some other locations On the beach Staff was friendly and kind The property is getting older. Needs updating
Location was awesome, the staff was great, the pools, shuffleboard, chess, free bikes, beach toys and towels, umbrellas and beach chairs were great. The staff handled a situation with our neighbors smoking and being loud at 1am very well. Any sound travels directly through the walls as if they were cardboard, or you were camping in a tent outside.... be prepared for this is if you need to get sleep on your vacation!
The locatiom The room smelled moldy. Lacking counter space in the bathroom. Sink and tub looked dirty...seems permanently worn and stained. Horrible. They even painted the chrome tub drain with white paint rather than replacing it. Really bad. Will not return unless they remodel. For the price we paid, it was a complete joke. The staff was great but cannot make up for the bad rooms. Note that this was the second room they put us in. The first had a leak and the floors were wet!
Very friendly staff. Outside area is great. Great for families and access to beach. 2 big pools. Rooms are very small
Location was great, staff was great across the board. My room was 50 steps from the included beach chairs and umbrella set up by a attentive staff every morning. If your looking for a relaxing low stress beach vacation with the emphasis on your feet in the sand this is the place. I don't think the price can be beat. Ohh and the complimentary bikes that will get you to st Armand's in min was a huge bonus when it came to shopping and dinning! I don't think you can beat the value in this resort at a low price point! Wish there was a high top table on the lani to open up the beautiful ocean view for morning coffee!
The location and the staff were great. You pay for being right on the beach but the rooms and resort are very run down. I would not stay there again for the money I paid but if they updated I would come back.
Great Staff/ Customer Service. Location was perfect! HUGE BEACH! Great value for the money. Will be back soon! Victoria at the Front Desk was very helpful in giving us advice on things to do/places to visit, she made our trip!
Close to the school where my daughter graduated college
Comfortable bed and location was great. The smell of smoke in a NON SMOKING ROOM!!!! The toilet seat was about to come off and how terrible the walls looked in the bathroom area.
No frig or microwave in room
It was clean and comfortable bed. Everything was good.
Friendly, courteous staff, clean, very nice amenities! Loved the waffles for bkfst and the cookies and coffee at night! Little snack and drink at check in very nice touch! Comfy beds, triple sheets and pillows! Plenty of towels and the neutrogena amenities great! Not enough hot water our room at the end of the hall and at 5:30 no hot water., only lightly warm ...same thing at 7:30 in the am! need a bigger water heater
Mold growing on bath/shower walls needs to be cleaned with bleach, then treated with a retardant chemical.
Terrific staff, clean and well maintained room. Toiletries were high quality, plenty of towels, pillows, etc. Microwave and mini fridge were welcome. Had to run hot water in bath for 30 seconds to get hot water in sink, but after that, boiling hot water forever. Desk chair and loveseat not very comfortable OK for short sessions.
The staff was not too friendly, very dry and to the point.
No closet space and the shower when used flooded the bathroom floor.
The hotel appeared to be new, very clean and had great amenities. Restaurant on site. Reasonably priced Lobby was understaffed. I incurred long waits for service. Restaurant was understaffed and service was fair.
Staff attentive courteous food in restaurant good large portions. Room clean and comfortable. Photos made it look bigger and newer than it is but it was still a good experience
Our room was exactly what we expected. The food was amazing and well priced. Staff was very nice. Did not understand why a handicapped room would be on the 6th floor. And the elevator actually was broke for a time one night. But there was no sign posted to indicate we had to take the stairs. What if we would have needed to get our handicapped aunt down from the 6th floor?
The check-inn staff were friendly and professional. The king suite was big and luxurious. Great stay
I landed at the Holiday Inn because of a flight cancellation at SRQ. I booked from the airport, and ended up staying there for 20 hours. The front desk and restaurant staff were very friendly and accommodating. I also loved the bright design of the hotel. I found a wet used facecloth upon checking in and garbage on the floor, but was too tired to complain. The gym facilities are small and not well maintained. There is no expresso coffee. Location not ideal unless you are going to the airport.
Location and the tiki bar. Hotel was not what was described on Internet. It's was run down , bugs, rooms damp , dirty and smelled . Door wouldn't shut. Just horrible experience.
Did not like a single thing When we first came in the door was pried open, which was alarming. Then we saw the vacuum cleaner, garbage bag and dust and parts of potato chips. Making our way to the bathroom we saw no shower curtains and wall chips on the floor. I did not feel safe staying there.
The staff is top notch. They clearly care, and are doing the best they can with an aging facility. Security stopped me to let me know I had left my lights on. He saved the next day! And the front desk made me feel important and not like a paycheck. The room smelled of mildew from the air conditioner. And the bathroom is very dated. But otherwise ok.
I had to call the front desk when I wanted the room cleaned.
Great location and view. Bed was very comfortable and pool/tiki bar was fun.
The front desk staff were personable and friendly Hard to tell if the room was clean or not, due to all the stains and worn areas throughout. Parts of the popcorn ceiling in the bathroom were falling off. The bathroom door kept getting stuck & the doorknob seemed about to come off. The room door had an almost 1/4 in gap at the bottom, which let in outside air and noise, and could easily let in insects.
Location The rooms are not properly maintained. The first room that we got has soaked up carpet around the AC unit and the remote dies not work on the tv. The 2nd room that we moved to, the AC unit is loud when used in high. Other settings l(ow med and auto) is not enough to cool the room. The shower lever is hard to use unless you have a pair of pliers.
The shower heads and water pressure were great. The pillows and bedding were clean. The manager appeared concerned regarding our complaints to the tune of a 50% rebate. He apologized and immediately picked up the phone and addressed our concerns with his staff. This hotel had a 3 star rating on Kayak and was affiliated with Ramada. There were roaches in our room, used soap in the shower, old food in the fridge, we declined to eat any food from their kitchen based upon our room condition, phone line from room to front desk was constantly busy making it impossible to complain without walking across the dark parking lot in an unknown area to the front desk. Area was noisy with people going up and down the stair well next to our room
The staff was amazing, the room was fine. The food was some of the best we had in Florida, prices great too. Very enjoyable.
Inexpensive, satisfactory accommodations.
Quiet, pretty view of Marina. Big bed. Well, for starters, the ambiance of the bathroom gave off a very Saw like/murder vibe with the flickering light bulb. decently clean, didn't wake up with bed bug bites. Although the curtains had a pretty narly blood like splatter pattern. Cable only worked on occasion. The wifi might as well be advertised as Dial-up. Old guy at the front desk refused to help us when we showed him our Kayak voucher. Too much for him to handle. But the other guy was awesome and got us in fast. Went to check out and immediately became subject to typical Florida trailer garbage trying to intimidate the front desk woman after she evicted him. Threats to call the police were made. The photos online are misleading. So were the three stars on Kayak.
Overall the room was clean except the bathroom. The beds were comfortable and we had a really fast check in. No unexpected fees or BS. The staff was nice except at breakfast the next day..she was complaining about a staff member who was a no call no show... and was rude to other guest. The bathroom looked like it had a good huge blood sport next to the tub. The front destination was really nice and offered to change us. The bathroom looked like nobody cleaned it.
My room was clean & comfortable. Great to have ironing board & iron, refrigerator & microwave and pets welcome!!
Front desk staff was very helpful. The lobby area is nice. Parking was easy. Rooms were nice and pretty quiet. First room smelled like a cigar bar so the front desk gave us a different room. The second room smelled much bettter, but there was someone's leftover dinner in the mini fridge.
This was our first trip together and it was awesome. Sarasota is an amazing place. The hotel was very close to everything. The staff was very helpful! Anytime we go back, I'll be staying there
Stayed 4 nights. Two guests needed one chair each and one luggage rack each...not available. Much wear visible throughout. Would stay there again only if primary purpose of trip was visiting Ringling Museums.
The staff was unbelievably friendly and accommodating. NO
Clean and spacious room. Nice breakfast...but make sure you get down there 30 minutes before cut off. No
While not truly close to the beach, it was a short drive over to the waterfront and worth the savings in room rates. Location was close to the Interstate and convenient to several restaurants. Room was clean and comfortable. Would stay here again.
The room was spacious and clean
Staff was nice. Forced to take two double beds when I needed one king
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
Location, cleanliness. For a brief period during our stay, the elevator was out of order. This was concerning because I didn't want to carry all of our luggage down 2 flights of stairs. The good news was that the elevator was fixed within a couple of hours.
Enter room, turn on light, not 1... 3 roaches run through the bathroom. Nice man at desk said he was surprised they spray every month. I asked to have manager call me next day, no one did (I did not stay but they took the money for 3 day reservation) Enter room, turn on light, not 1... 3 roaches run through the bathroom. Nice man at desk said he was surprised they spray every month. I asked to have manager call me next day, no one did (I did not stay but they took the money for 3 day reservation)
All new/remodeled facility. Really big rooms with sofa area. Staff was amazing. Great complimentary breakfast. no
Nice clean hotel a fair price
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