Recent reviews
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- Negative
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6.0
quick check-in, not noise problem despite central area , parking ok in Grand Avenue. Room fine for 3 star apart from very worn red carpet that let room down - looked dusty at first sight but was where worn out in main places - room 301.
review from KAYAK -
6.0
Room clean and comfortable. Not easy to get to room. Up one floor then a long walk to stairs down again to room. Very poor breakfast as buffet style. Food not kept hot and also dry.
review from KAYAK -
6.4
Some of the cooked breakfast was burnt the eggs and tomatoes
review from KAYAK -
4.3
good parking facilities. The decor of the room needed up dating.
review from KAYAK -
7.3
Cleanliness and comfort of the room. Helpful members of staff. A good quality breakfast with ample choice. The Car Parking facilities
review from KAYAK -
4.8
Parking, recption staff. Bathroom floor tiling in very dangerous condition.
review from KAYAK -
2.4
Was really looking forward to a relaxing 2 day break at the Courtlands and was extremelly disappointed in every way.The room facilities were very basic the facilities of the room indicated bath,iron facilities,etc.These were not in the room at appox £80 a night you would presume a nice,clean room with what was advetised.But I was extremelly disppointed and would never stay in this hotel again .I complained abt this on the first night and the management of the hotel were not helpful and did not even apologise or offer any kind of compensation.I have travelled throughout the world and stayed in lots of hotels/hostels and never wrote a negative response to a hotel.But this hotel deserves it. See above-Very disappointed in every way would not recommend this hotel to my worst enemy.What was advertised as facilities in room does not exist when complain abt it u are told to deal with it.Even the swimming pool was not in use!!!Horrible hotel.
review from KAYAK -
6.4
the comfort and cleanliness of the room yes,we choose the hotel with the indoor swimming pool but was not able to use it due to the pump is not working..and hope need to inform customers if not available for the next time.
review from KAYAK -
2.4
The stay was for only 2 nights Everything seemed to much effort for staff. Outside of hotel was dirty and poor, Car Park was a step up from a dirt track. The lobby was clean, tidy professional and smart but all ended there as rooms were very very poor, uncomfortable and very basic.
review from KAYAK -
4.8
Availability of parking - an essential in Brighton! The car park left a lot to be desired but it was there and relatively secure. The hotel is in need of renovation and parts of it require some work eg. damp in walls and plaster exposed. the conference room/breakfast room/conservatory needs the windows cleaning - they were awful.
review from KAYAK
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6.0
quick check-in, not noise problem despite central area , parking ok in Grand Avenue. Room fine for 3 star apart from very worn red carpet that let room down - looked dusty at first sight but was where worn out in main places - room 301.
review from KAYAK -
6.0
Room clean and comfortable. Not easy to get to room. Up one floor then a long walk to stairs down again to room. Very poor breakfast as buffet style. Food not kept hot and also dry.
review from KAYAK -
6.4
Some of the cooked breakfast was burnt the eggs and tomatoes
review from KAYAK -
4.3
good parking facilities. The decor of the room needed up dating.
review from KAYAK -
4.8
Parking, recption staff. Bathroom floor tiling in very dangerous condition.
review from KAYAK -
2.4
Was really looking forward to a relaxing 2 day break at the Courtlands and was extremelly disappointed in every way.The room facilities were very basic the facilities of the room indicated bath,iron facilities,etc.These were not in the room at appox £80 a night you would presume a nice,clean room with what was advetised.But I was extremelly disppointed and would never stay in this hotel again .I complained abt this on the first night and the management of the hotel were not helpful and did not even apologise or offer any kind of compensation.I have travelled throughout the world and stayed in lots of hotels/hostels and never wrote a negative response to a hotel.But this hotel deserves it. See above-Very disappointed in every way would not recommend this hotel to my worst enemy.What was advertised as facilities in room does not exist when complain abt it u are told to deal with it.Even the swimming pool was not in use!!!Horrible hotel.
review from KAYAK -
6.4
the comfort and cleanliness of the room yes,we choose the hotel with the indoor swimming pool but was not able to use it due to the pump is not working..and hope need to inform customers if not available for the next time.
review from KAYAK -
2.4
The stay was for only 2 nights Everything seemed to much effort for staff. Outside of hotel was dirty and poor, Car Park was a step up from a dirt track. The lobby was clean, tidy professional and smart but all ended there as rooms were very very poor, uncomfortable and very basic.
review from KAYAK -
4.8
Availability of parking - an essential in Brighton! The car park left a lot to be desired but it was there and relatively secure. The hotel is in need of renovation and parts of it require some work eg. damp in walls and plaster exposed. the conference room/breakfast room/conservatory needs the windows cleaning - they were awful.
review from KAYAK
