Crowne Plaza Indianapolis-Dwtn-Union Stn By IHG

3 stars
8.4
Very good
based on 1195 reviews
1,195 reviews
123 West Louisiana Street, Indianapolis, IN 46225, United States
123 West Louisiana Street, Indianapolis, IN
+1 317 631 2221
Sat 5/9
-
Sun 6/9
2 guests, 1 room
Deals from
£74
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room, 2 double beds
£74
Double room, bed type unknown
£86
Queen room, 2 queen beds
£91
41 more Crowne Plaza Indianapolis-Dwtn-Union Stn By IHG deals
41 more Crowne Plaza Indianapolis-Dwtn-Union Stn By IHG deals
Living room
Other
Conference room
Restaurant
Buffet
Living room
Lounge
Lounge
Other
Banquet hall
Lobby
Conference room
Bedroom
Outdoor view
Banquet hall
Lounge
Lounge
Lobby
Banquet hall
Banquet hall
Bedroom
Bedroom
Bedroom
Bedroom
Conference room
Bedroom
Bar
Bedroom
Conference room
Bedroom
Building
Shop
Front desk
Bedroom
Bedroom
Conference room
Conference room
Banquet hall
Conference room
Restaurant
Bedroom
Bedroom
Building
Bedroom
Bedroom
Room amenity
Gym
Room amenity
Room amenity
Bedroom
Building
Building
Conference room
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Welcome to the city’s most unique hotel! Crowne Plaza Indianapolis Downtown Union Station is located in the heart of the city and comes to life inside America’s first Union Station. The hotel is connected to the Indiana Convention Center through an enclosed skybridge and is within walking distance of Lucas Oil Stadium and Gainbridge Fieldhouse. Listed on the National Register of Historic Places, the newly redesigned property combines classic historic charm with modern amenities to meet the needs of today’s blended traveler. Premium accommodations and seamless service in a unique environment provide guests with a truly memorable experience. The hotel features 273 guest rooms, including 26 that are inside early 1900s authentic Pullman train cars; two restaurants in the hotel lobby - Taggart’s, a full-service bar with dinner service, and 123 West, which serves breakfast daily; and 55,000 sq ft of meeting space featuring The Grand Hall and 34 additional function areas throughout the property, perfect for weddings and corporate events of all sizes. With the unique location of our historical property, we look forward to welcoming guests attending JamFest, Nike Volleyball, WWETT, NTEA among many other exciting public and private events happening throughout the city this year and beyond. Our valet team is happy to assist with unloading your luggage and can also guide you to additional parking options should you choose not to valet with us.
8.4
Very good
1195 reviews

Latest deals for Crowne Plaza Indianapolis-Dwtn-Union Stn By IHG

Sat 5/9
-
Sun 6/9
Standard Room, 2 double beds
£74
nightly with VAT
Standard Room, 2 double beds
£85
nightly with VAT
Queen room, 2 queen beds
£91
nightly with VAT
Standard Room, 1 king bed
£97
nightly with VAT
Standard Room, 1 king bed
£97
nightly with VAT
King room, bed type unknown
£98
nightly with VAT
Standard Room, 1 king bed
£99
nightly with VAT
Standard Room, 2 queen beds
£101
nightly with VAT
Double room, bed type unknown
£110
nightly with VAT
Standard Room, 1 king bed
£150
nightly with VAT
King room, 1 king bed
£152
nightly with VAT
Standard Room, 1 king bed
£155
nightly with VAT
Double room, 1 king bed
£218
nightly with VAT
Queen room, 2 queen beds
£249
nightly with VAT
Standard Room, bed type unknown
£267
nightly with VAT
Double room, 1 twin bed
£454
nightly with VAT
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*Total includes estimated local taxes & fees payable on check out.
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Amenities at Crowne Plaza Indianapolis-Dwtn-Union Stn By IHG

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Business centre
  • Wi-Fi available in all areas

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Disabled access
  • Roll-in shower
  • Lift
  • Accessible by lift
  • Accessible parking
  • Adapted bath
  • Allergy-free room
  • No smoking
  • Lower bathroom sink
  • Non-feather pillow
  • Toilet with grab rails
  • Upper floors accessible by lift

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Key access
  • Key card access
  • Express check-out
  • 24-hour front desk

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Food can be delivered to guest accommodation
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom
  • Walk-in shower

General

  • Family rooms
  • Seating area
  • Interconnected room(s) available
  • Sofa
  • Telephone
  • Carpeted
  • Storage available

Media and entertainment

  • Radio
  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • Pay-per-view channels
  • TV

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Cleaning products
  • Wardrobe or closet

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board
  • Drying rack for clothing

Parking and transportation

  • Parking
  • Valet parking
  • Private parking

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • Safe

Family friendly

  • Cribs available
  • Kids meals
  • Kid-friendly buffet

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Gift shop

Fitness

  • Fitness centre

Reviews of Crowne Plaza Indianapolis-Dwtn-Union Stn By IHG

8.4
Very good
1195 verified ratings
Wonderful
694
Very good
183
Good
102
Okay
49
Fair
59
Mediocre
35
Poor
73

Summary of reviews

Guests say
Guests praised the hotel's unique atmosphere, historical decor, and convenient location near downtown and stadiums. Cleanliness and friendly staff were often highlighted. However, many guests expressed frustration with expensive valet-only parking, construction around the hotel, and occasional noise from trains. Some negative experiences with service and maintenance were noted, but overall, the hotel's distinctive character and comfort stood out positively.
AI-generated from customer reviews
Atmosphere9.5 out of 10
Location9 out of 10
Cleanliness8.5 out of 10
Service5 out of 10
Parking0 out of 10
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All reviews

8.0
Very good
Anonymous, Aug 2024
Loved the proximity to the convention center, the history of the site, and the rooms in actual trains. The room was okay as I ended up having bad allergies - think the carpet needs cleaning. Also, experienced an ant problem in the bathroom coming from the cracks at the bottom of the tub. The staff were very responsive, nice, and hepful.
6.2
Okay
Dave, Oct 2020
Pros (+) Location - some positive changes on the layout of the pub space Just like real estate LOCATION LOCATION LOCATION
Cons (-) The staff need to take more ownership. I understand that COVID is got all of us stir crazy but allowing guest to be in the lobby and in public space until 130-2am talking loud is just for the birds especially allowing the kids to be as loud as they are
8.0
Very good
Linda, Sept 2018
Pros (+) Liked the white sheets, quality linens in our two queen bed room. The queen bed rooms are bigger than the king size rooms. Rooms are quiet and well laid out. Very convenient. We got 2 sets of towels each day. Staff is very efficient and helpful. Courtesy bus was great but only went two mile radius. The banquet they did for our large group was outstanding quality.
Cons (-) The bar area was set up with too many tvs, so group conversation was limited.

Location

123 West Louisiana Street, Indianapolis, IN 46225

What's nearby

  • Indianapolis Union Station143 yd
  • Indiana Convention Center315 yd
  • Lucas Oil Stadium351 yd
  • Gainbridge Fieldhouse0.3 mi
  • Christopher Columbus0.4 mi
  • Indiana State Capitol0.4 mi
  • E Pluribus Unum0.5 mi
  • Eiteljorg Museum0.5 mi
  • Indianapolis Zoo0.8 mi
  • White River State Park0.9 mi
  • East Gate - West Gate1 mi
  • The Cathcart1.1 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Crowne Plaza Indianapolis-Dwtn-Union Stn By IHG

Low season

High season

Average price (weekend night)

July
July
£193
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Fri & Sat price over the last 2 weeks.

Crowne Plaza Indianapolis-Dwtn-Union Stn By IHG

Which month has the cheapest rates at Crowne Plaza Indianapolis-Dwtn-Union Stn By IHG?

The cheapest month to stay at Crowne Plaza Indianapolis-Dwtn-Union Stn By IHG is February, with an average nightly rate of £117. The most expensive month is April at £432 per night.

What is the cheapest day to book Crowne Plaza Indianapolis-Dwtn-Union Stn By IHG?

The cheapest day to book Crowne Plaza Indianapolis-Dwtn-Union Stn By IHG is Tuesday, with an average nightly rate of £114. The most expensive day is Monday at £311 per night.

How far in advance should you book Crowne Plaza Indianapolis-Dwtn-Union Stn By IHG?

To get the best price at Crowne Plaza Indianapolis-Dwtn-Union Stn By IHG, book around 6 weeks in advance. This could save you approximately 77% compared to booking last minute.

KAYAK's top tips for your stay at Crowne Plaza Indianapolis-Dwtn-Union Stn By IHG

  • How long should you stay at Crowne Plaza Indianapolis-Dwtn-Union Stn By IHG? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at Crowne Plaza Indianapolis-Dwtn-Union Stn By IHG

  • Where is Crowne Plaza Indianapolis-Dwtn-Union Stn By IHG located?

    Crowne Plaza Indianapolis-Dwtn-Union Stn By IHG is located at 123 West Louisiana Street in Wholesale District, 0.4 miles from the centre of Indianapolis. Indianapolis Union Station is the closest landmark to Crowne Plaza Indianapolis-Dwtn-Union Stn By IHG.

  • When is check-in time and check-out time at Crowne Plaza Indianapolis-Dwtn-Union Stn By IHG?

    Check-in time is 15:00 and check-out time is 11:00 at Crowne Plaza Indianapolis-Dwtn-Union Stn By IHG.

  • Does Crowne Plaza Indianapolis-Dwtn-Union Stn By IHG offer free Wi-Fi?

    Yes, Crowne Plaza Indianapolis-Dwtn-Union Stn By IHG offers free Wi-Fi.

  • How far is Crowne Plaza Indianapolis-Dwtn-Union Stn By IHG from the airport?

    Crowne Plaza Indianapolis-Dwtn-Union Stn By IHG is 8 miles from Indianapolis. Crowne Plaza Indianapolis-Dwtn-Union Stn By IHG is 60.7 miles from Lafayette Purdue University.

  • How does KAYAK find such great Crowne Plaza Indianapolis-Dwtn-Union Stn By IHG hotel deals?

    KAYAK scours the web for all room deals available at Crowne Plaza Indianapolis-Dwtn-Union Stn By IHG in Indianapolis and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Crowne Plaza Indianapolis-Dwtn-Union Stn By IHG and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Crowne Plaza Indianapolis-Dwtn-Union Stn By IHG.

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Good to know

Distance to city centre

Nearest airport

Distance to airport

0.4 mi
Indianapolis
8.0 mi

Everything you need to know for your stay in Indianapolis