Would you like to save as your currency permanently or for this visit only?
the view of the room and the location to kea farm and some other major attractions at Brinchang hotel is old and the internet services is not available (restricted to the OS)
Cool fresh air, lust green and quite enviroments, I especially like the gardens that exudes the class that befits a high-end hotel. The hotel's location commands a fine panoramic views to its surroundings. I must also mention the excellent service rendered at the Chinese Restaurant by the staffs during our stay.
safety, cleanliness & comfortable of the hotel the cyling door of the balcany broke down, the kettle must try & error then only can boil the water
The scenery. Poor service.
Cool weather Staffs are not that helpful. Especially the one in charge of transportation
The remaining enviroment in Cameron Highlands, but its quickly getting destroyed by unplanned strawberry farms ,other farms,horrible new hotell complexs and ugly roadshops Very noisy hotell.Rattling windows and shutter doors to balcony when wind is blowing.You;ll hear flushing toilets from your neigbours .Dont stay in a room near the elevator,you,ll hear it.Slamming doors in the nights.Internet service extremly expensive
The staff were wonderful, very friendly and helpful, food was lovely, room service was exceptional. Would recommend this hotel.
variety of breakfast served by hotel power failure more than 45 minutes until fully recovery
Most of the staff that we encountered during our stay were helpful. However, the hotel bus wasn't running and there was no explanation given. The bus has slightly smaller charge than the cab,. I think that the hotel was too far from the attractions.
Everything was ok except one malay pregnant lady staff at the reception was a bit rude to us when we came earlier before the check in time at 3pm. Even if we didn't notify 26th hotel or expedite that we will n checking in earlier she could have been more tactful in handling customers! The malay guy who was with her was a comforting face and handled us with politeness!
The breakfast was wonderful.
There's always someone at the lobby to assist. Lobby receptionists are usually friendly. Carpet is dirty. Bathroom is old. Furniture uphostery is stained. Hairdryer can only be borrowed for half hr or 45 mins - please - how much does a hairdryer cost? Also, an adapter is needed to plug in the hairdryer. No adapter is provided, causing danger to users.
the location was ideal - not too far from town and yet in a green belt.
The toilet is clean. No grocery shop available 24 hours
i think the staff need more training to service the hotel as i had stayed in the hotel and surprise that there isnt any Free Wireless and i got to buy the wireless for RM15. When i ask the staff if its base on 24 hrs timing or 1 day timimg. He claims that it had to be use within the same day and told me its 24 hrs and he also gave me a stupid reply saying that 1 days has 24 hrs.. But i realise after logging in , its base on 24 hrs , which mean i log in at 10am & i can use til the next day 9.59am...