Overview

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Gaylord Palms Resort and Convention Center
Top Business Hotel

6000 West Osceola Parkway, Kissimmee, FL 34746, United States
+1 407 586 0000

£144+

Tue 6/12 Check in
Wed 7/12 Check out

Overall guest ratings

8.7/10 Excellent
Based on 2,407 reviews

Review highlights

  • 9.0
  • 8.7
  • 6.1
  • 5.9

Good to know

  • Friendly service
  • Friendly atmosphere
  • Pleasant hotel grounds

Nearby

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Night club
    • Safe
    • Sauna
    • Playground
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Child pool
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    Based on 2,407 reviews
    • 9.0 "Excellent amenities."
    • 8.7 "Pool is good."
    • 8.5 "Vibe was good."
    • 7.7 "Good location."
    • 7.4 "Good service."
    • 6.1 "Rooms are ok."
    • 5.9 "Food is average."
    • 5.3 "Internet is average."
    • 2.9 "Terrible value."
    View all review categories

    Overall rating

    8.8 Excellent
    Based on 649 reviews
    • 7.3 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
    • 7.3 "Good bar."
    • 7.1 "Good location."
      8.5 "85% liked the proximity to shopping."
    • 6.5 "Breakfast is mediocre."
    • 6.1 "Rooms are ok."
    • 5.5 "Food is average."
    • 2.8 "Terrible value."
      0.9 "The price was too high for 91%."
    View all review categories

    Overall rating

    8.8 Excellent
    Based on 1,612 reviews
    • 8.8 "Amenities are good."
      9.2 "92% found the grounds to be nice."
      8.5 "85% thought the building was wonderful."
      7.7 "77% loved the facilities for kids."
    • 6.6 "Location is acceptable."
    • 6.3 "Service is ok."
    • 6.2 "Breakfast is mediocre."
    • 5.2 "Internet is average."
    • 5.1 "Food is average."
      6.5 "Only 65% were satisfied with the menu."
    • 4.9 "Rooms are not good."
      4.9 "51% said rooms were dirty."
      3.8 "62% didn't like the uncomfortable beds."
      2.3 "77% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
      2.1 "79% said the bathroom was dirty."
      2.7 "73% found problems with the furniture."
      4.8 "52% thought the tv was sub-standard."
    • 4.5 "Not very comfortable."
      3.8 "62% didn't like the uncomfortable beds."
      3.8 "62% thought it was too noisy."
    • 2.0 "Terrible value."
      0.9 "The price was too high for 91%."
    View all review categories

    Overall rating

    8.5 Excellent
    Based on 120 reviews
    • 8.6 "Amenities are good."
      8.4 "84% thought the building was wonderful."
    • 8.0 "Vibe was good."
    • 7.8 "Good location."
    • 7.3 "Good service."
    • 6.0 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
    • 5.6 "Food is average."
    • 2.8 "Terrible value."
    View all review categories

    Overall rating

    8.6 Excellent
    Based on 24 reviews
    • 7.1 "Good service."
      8.4 "84% found the staff to be very friendly."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly service"
    "Friendly atmosphere"
    "Pleasant hotel grounds"
    data provided by TrustYou

    Recent reviews

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