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Hotel was clean and in a good location to access the Stockholm Arlanda airport. It did also heated towel racks going for it... Which is nice. The rooms were very small and did not have enough power outlets. No room to even open our suitcases without putting them on the bed.
The bed was really comfortable and the bathroom was really big. I also enjoyed the free continental breakfast which was very convenient right before catching the shuttle to the airport. The location near the airport is perfect. I couldn't figure out how to turn on the lights in my room. Either I'm stupid or they weren't working.
Overall, it was a great all around hotel near the airport but not too loud. Clean but not overpriced. Peaceful but not luxurious. Heat didnt work in the room and I ended up getting really cold at about 1AM and turned the hot shower on for some steam heat that set the smoke alarm off. Quite inconvenient and uncomfortable at such an hour of the night.
All well No working checkout at 06 am
I liked how clean the building was. The rooms were clean and nice. The baby crib was free. I always had to ask for more towels. They only provide 2. We had my wife and I and baby.
The service from the staff was excellent, very helpful and informative.
Free shuttle. Well designed reception/eating area - good light and space. Roomy bathroom. Clean rooms. Comfortable bed. Reasonable, wholesome dinner menue Room did not quite match expectation from internet promotion. Smallish. View limited. Breakfast could have been a bit more interesting. Better bread selection. Pretty ordinary house wine. Extra pillows could have been made available. No hooks / bench in bathroom for clothes etc
Good thing is the location and free shuttle to and from the airport. To the city, taxis are operated only. To Bromma airport, the taxi fare is fiexd at 465 SEK. The hotel is very basic and I had a single room with very simple facilities. Breakfast was moderate, but okay. The reception also operates as a bar and there is limited availability of comfortable chairs in the lounge area.
I selected the hotel because of the location, price and complimentary shuttle service to/from the airport. Nice to have the breakfast set up early (4 AM) for those who had early morning flights. Staff was very helpful. I called the hotel the night before I arrived to confirm that there would be a shuttle from the airport to the hotel. I was told that the shuttle ran on the quarter past and quarter to the hour. When I arrived at the airport and went to bus stop #18, no van arrived. Upon calling the hotel, I was informed that the shuttle driver had left for the day and I would either have to pay to have someone pick us up or take a taxi. Long story short, after a second call to the hotel, the hotel used a substitute driver get me to the hotell at no cost to us. This caused unnecessary stress.
Free Internet computer in the lobby. Bicycle rental available Need better signs at the airport indicating how to get to the hotel. Shower doors didn't keep water from wandering across the bathroom floor
Was quite OK and very quiet \
Though simple, the architectural design of the hotel made it surprisingly more than would be expected for a hotel focusing on accommodating overnight guests in airport transit. The beds could be better.
close to the offices where we had our meeting; quite. ridiculously expensive if compared to what you can get in the city center for the same price in terms of style and service (bathroom had no toilettery except for a big soap dispenser and a gigantic body dryer instead of a proper hair dryer); also the receptionist was quite rude;
Location, near business
The check in staff member at the hotel in the evening was very freindly and extremely helpful.The beds were very comfortable. The rooms were too warm with no option to adjust the temperature.The smoke alarm was beepeing when we arrived and the receptionist advised us to remove it form the cileing and remove the battery and that the technician would fix it in the morning. It was never fixed. The cleanliness of the room could have been better
Convenient to the company and the shopping area No variety of breakfast
The hotel is located in a great location and very close to my company. All facilities were clean and services offered are satisfactory. Experienced slow service in teh bar/restaurant one evening
Location near customers, all services included (breakfast, Internet), very silent hotel. Very expensive price for the room
Neighborhood to companies I had to visit. Atmosphere in breakfast room (canteen-like) unfriendly
Clean and comfy beds. Great breakfast. In the terminal great for early departing flights.
the airport location was fantastic and just steps from checking in my luggage. there was no need to go outside, the passageways are all indoors. it was completely quiet from all airport noise and perfect for a one-night stay in order to catch a flight the next day. they had a computer with a printer to print out my boarding pass. and a hand-held scale to weigh my luggage.
Staff was helpful and courteous. Location within the airport made departure very easy. Distance from the city center made it difficult and expensive to travel there and back. Additionally the last express train is at 00:35am and therefore required the night to be planned accordingly.
The sommer price for the Arlanda Express is so good, that it is worth to stay at Arlanda for two days also visiting the town for shopping and dinner and visiting friends/family of course. I had parked infront of the Sky City Terminal with my brothers car and I saw the P-Sign with a 30 Minutes Limit. Unfortunately I was not able to read that I would need there a special permission to do so - my Swedish is not 100% and in Switzerland we would have the signs the other way around - just to be clear, somebody waited for me to leave the car and to place a fine to the wipers.....
I had missed my flight so ended up staying for a night. Staff was very friendly and helpful and it was overall very pleasant for my one night Nothing
we got an upgrade to business class which was very nice as it included a breakfast buffet I believe I should not be charged 5 Euros if instead of regular coffee I want to have a capuccino or latte. No hotel does this. It is petty.
I liked that the hotel is so close to the gates. The hotel is overpriced. Its only strength is its location.
Easy walk to all air terminals ! Got off Arlanda Express ( 20 mins.) at 1st stop . Between terminals 4and 5. Nice staff and small rooms. I would conclude, it is a convenients for early flights. Also, I came, the night before my AM flight. Got to my room, settled in , then walked down to my flight terminal to receive the boarding pass. Next morning went through security and was on flight. Easy and relaxing , no rush !
CLose to terminals, easy and friendly check-in
Loved the location right in the terminal. You can get ready and just walk to the ticket counter. Rooms are sound proof so its nice and quiet. Easy walk to the Arlanda express which takes right to the center of Stockholm in 20 quick mins although the price for the Express isn't cheap, about 37 dollars (as of exchange rate for June 2015)
Convenience to airport.
Value for location, comfort
Friendly staff Room was very hot so that we could not sleep very well. We could not open the windows in the night because there were too many mosquitos outside (sea near the hotel)
The hotel is located less than 5 minutes from Arlanda Airport. The hotel offers a FREE shuttle to & from the airport! They will pick you up FROM the airport 24 hours/day (just call them and they will pick you up) They will drive you TO the airport 24 hours a day, with trips available every 15 minutes (just let them know in advance, so they can add your name to their log-book). They will even take you to/from the airport if you are planning to spend the day in Stockholm (catch Express Train at airport, and/or take bus & train (slower, but cheaper) There is a VERY nice buffet breakfast included in the price (various breads, cheeses, cereals, fruit, eggs, juices, coffee, tea, etc) (also meats, but I'm vegetarian, so...) They also offer a fairly reasonably-priced (considering that Sweden is relatively expensive) dinner menu; just the salad bar option was very filling and tasty. The hotel itself is very "minimalist"...you get a bed, shower, toilet, sink, and place to put your bags, and that's about it! Rather expensive to get "to and from" Stockholm. I would recommend staying here if you get in on a late night flight and want to go right to sleep, OR if you have an outgoing flight and want to minimize stress by being close to the airport with a free shuttle available. If you just want to visit Stockholm, there are cheaper options available there, with no need to commute.
Just being close to airport...
If you are looking for an airport close hotel, this is just fine for that purpose. I would not recommend this hotel for any other purpose than to be close to Arlanda for a flight the next day.
We stayed here for a night after missing our connection through stockholm to Spain. The staff was extremely hospitable, from the shuttle driver who took us back and forth to the airport and train, and also found us a charger converter, to the woman who arranged a family room for the standard room price. They gave us a nice crib and cot for no charge. The other guests were friendly and interesting, location perfect, and the breakfast buffet was unexpectedly incredible. Weird to say for an airport hotel, we did not want to leave! Nothing. Great service, clean room, nice bath, prompt wake up call. Can't complain!
Clean, easy to get to. Good breakfast Small beds.
The free shuttle from the airport saved a $15 taxi ride (some cabbies will ask as much as $70 or 500 kroner). Sweden offers the worst value for the money of any country I've seen, so this hotel was not out of line that way. You would think that they would at least offer a free cup of coffee for all that money, but they charge for that too, even though it's self-service.
The hotel had a good location near the airport with a swift shuttle service. Meals were affordable and overall perceived value was good. Room smelled a bit enclosed when I arrived so I had to open the window to let a lot of fresh air in.
Well placed at the airport for an onvernight stay.
Excellent customer service, we left at 4am but there was already breakfast to go waiting for us. The staff were very intent on making our stay as convenient as possible. The free shuttle will take you to and from the airport quickly, at any time of day.
Shuttle works very fine. All staff very nice. Breakast fine. Restaurant too. Checking in/out at many hours. Good option for make a night before or after a long flight. I dont like to pay for WIFI but better than no have WIFI.
Breakfast was good Not enough towels in the bathroom, not enough covers for the bed it was set up as a single.
very good service. comfortable bed and berfeast is bein served early from 4:20, which is a big plus when we you have an early flight to catch. Fast check-in. At the breafast room at the entrence there was a big sign saying : "please wait until you are bein seated". I did wait for couple of minutes but nobody came and others waited, it seemed that the sign was not meant to be there..., but how should I now as guest that I should not wait when the sign says please wait?
Very clean, nice design, professional staff, very good food, quite room, good price The pool was too cold
The breakfast is very good The bathrom hasn't a clean smelling
Infant crib was in our room as requested with cute bedding Service in the restaurant could have been better
Very bad service in the bar and restaurant, food was raw, twice changed but very bad. Bar waiting was long.
very good location, shattle, frendly atmosphere.breakfast also was very good
Position of hotel - close to car rental area, and with regulat transfers to airport. Also cost vs. Radisson Sky City, as the latter is very expensive. My room was in a lower ground floor - you had to pass the pool table and it felt rather like a cellar. Also no lift to this area, which made it hard to get too and from my room as I had two heavy bags to carry up and down the stairs.
Cleanliness of room very good, which is VIP to me. The bed was good, slept well, friendly and efficient staff. All very smooth on check and check out. I think the breakfast buffet could be improved somewhat, on the quality offered,. fruits, breds etc..eggs.. to go more organic.,more wholesome foods. perhaps to think that less is more.
Really convenient airport shuttle, every fifteen minutes. Breakfast is absolutely outstanding. Restaurant and hotel staff are very helpful and pleasant. The swimming pool is very well maintained. I would be hard pressed to find a more suiting hotel. The exercise room is a bit warm for workout.
The staff was very nice - helpful and efficient. Sufficient amenities in the room. Good food with vide assortment, especially during breakfast. The bathroom is not spacious, only enough for one person, still good for a short stay.Service in a restaurant during diner time was very slow.
The restaurant/dining area was very comfortable and an excellent standart of food provided. Nothing.
Location - excellent if you are on business and don't want to stay in the centre of Stockholm. The selection of shops around the hotel is also good - ideal for buying forgotten items. The hotel staff are friendly and my colleagues said that the breakfast was excellent. There is a good supply of taxis outside the hotel in the morning and the hotel location is ideal for reaching the E4 motorway quickly. The hotel also has it's own car park - this is a huge plus point for a city hotel. It needs renovating - it looks old. That said, it's still clean, comfortable and the restaurant is fantastic. For one night, maybe two, it's totally adequate. I wouldn't stay any longer I think.
10 min to center by T bana. Room windows were faced to park.
Beautiful beds, Nice room. Very good breakfast. Parkingplace under the hotel. Central location. When you switch on television, your first wiev is an offer for "all inclusive communication". It is at least overselling of an offer. If I want to look at TV, this all inclusive offer is shown 3 times befor i find my television station. And in buisiness room, wireless connection should be free
hotel was v central to city & metro,also i liked the security aspect that it was in the shopping mall.overall v good
climatisation in our room
The comfort of the rooms Lifts took a while and were very crowded - you had to use your room key to activate the lift
very clean, good service and good breakfast
The receptionist was very king and aware. The breakfast was very rich and delicate. No, there wasn't. But the internet was very expensive in the room, I think.
location next to tube and bus station
I did not like the fact that my colleagues payed 800sek less than I did. I booked through Booking.com and they booked directly with the hotel on the Ericsson discount. I didn't realize I was cancelling out my discount when I made the booking. Even the without the discount I could have saved 400sek. Still too much difference.
Everything worked, just as expected. For a business hotel like this, I would expect free full speed wireless lan in the rooms. Now the free lan was slow (fast cost extra) and you had to bring your own cable.
Very good restaurant and teasty brealfasts Noise - a big reconstruction is going on outside. I hope it will be changed very soon.
very close to my busnesse location and good facility for conection to other part of city no thank
Good location for technolgoy related business in Stockholm The towels were changed in my room and then not replaced - even though I had not left them out for changing.
The staff was very friendly. No iron & ironing board in room; no washcloth in room
The distance to my meeting The Bar/cafe was not open for coffee in the afternoon, nor for drinks after 11
Hotel for business use only with good location Environment is very boring: all office buildings
location in kista, breakfast´is ok no air conditioning in standard double rooms., dated decor, poor restaurant, internet access is intermittent, and wireless is payable
clean room, comfortable beds the hotel is a bit far from the center so will not suit travelers without a car
- Poor wireless connection on the 3rd floor.
The place is OK, a bit far out, but not more than 20 minutes with the metro from the center.
Helpfulness and service from the personnel. Big and generous bed. Big and generous shower cabin. Noise from the nearby elevator was somewhat disturbing, as well as noise from the corridor.
the hotel is very nice. I stayed there 2 times already. rooms are big and clean. Bathroom is light and comfortable. Bed is awesome. The hotel is located quite outside Stockholm. If you come by car - it doesn't matter - it is just on the highway. If you are by foot - it's 20 mins by metro from center + 10 mins by foot from metro station. However, if you are young and ready to sacrifice some time but still get comfort for affordable price - it's a good choice.
apparently not part of Ibis hotel chain The rooms are not soundproofed, we heard every single elevator going up and down, we couldn't get any sleep; the breakfast was poor. The free parking is actually in the street. The hotel is located in a very suspicious area.
The staff were fantastic The pillows were poor., There were no spare pillows and the staff appologised for that. The food was very basic and the only close other food was Mac Donnalds (this made the hotel food better). They ran out of red wine on Thursday and white on Friday and no more was coming till Tuesday
The price It was a bit noisy
Overall it was pretty good. It was a long way from downtown.
no disturbances from the cleaning staff in the mornings
We did not like anything as the hotel and the room were surprisingly ugly and dirty. The room looks very nice on the internet, however, the real one was far away from the internet pictures - dirty floor, dirty chairs, old ugly and dirty beds, dirty shower corner, old fashioned and used kitchen. On the top of that there were rests of meet pieces in the fridge, which were there at least some days - unbeliveable "smelling" - and the fridge was full of unknown "smelling" liquid...!!! Horrible!!! When we claimed the room at the reception, the answer of hotel manager was, that all hotels usually put much nicer pictures on the web than the reality is!!!!!! Please, never go there. If anyone wants pictures: firstname.lastname@example.org We did not like anything as the hotel and the room were surprisingly ugly and dirty. The room looks very nice on the internet, however, the real one was far away from the internet pictures - dirty floor, dirty chairs, old ugly and dirty beds, dirty shower corner, old fashioned and used kitchen. On the top of that there were rests of meet pieces in the fridge, which were there at least some days - unbeliveable "smelling" - and the fridge was full of unknown "smelling" liquid...!!! Horrible!!! When we claimed the room at the reception, the answer of hotel manager was, that all hotels usually put much nicer pictures on the web than the reality is!!!!!! Please, never go there. If anyone wants pictures: email@example.com
Location, size of the room, wired Internet access Breakfast outside of the hotel, poor choice, noisy place (reconstruction works in the mall).
Quietness, room facilities (e.g. kitchen, network connection) No restaurant, no own breakfast facilities
Effective reception Room was not serviced during my stay. Entrances are hard to find, and access mechanisms did not work frequently.
We like self catering apartments when visiting a place for more than one night so it was perfect. It was a great size too. !!!!!
the meetig ...
very handy for the area i was visiting, hotel located above Kista shopping mall so very convenient for shops the majority of the building was a student hall of residence, security locks on all doors half of which didnt seem to work correctly. Hotel rooms on 11 -13th floors only one lift working so long delays. Not what I expected given the price
ideal location if working in kista the desk chair is very uncomfortable (too high squab)
Location wasn't great, nothing in the room worked, TV was broken, one channel worked, shower was broken, they charged $600 for laundry service after not telling us that they could do next day service for about 20 regular items.
Nice place Remote
great breakfast buffet
I left the claim last time in this Hotel but so far nobody contacted me. Hotel management just doesnt care about the customers!
During my stay there was awfull smell from bath-room (from ventilation system or water used system) - just not possible to stay in bath room. Another point is that lady in the restourant service the food like cutted tomates by hands(!). I keft the claim on the reception but have no feedback.
Good transport to and from the airport No public transport to city
The locality to the shopping centre. We were in the shopping centre! Was great! and the free shuttle bus too.
Close to airport and the free transport the hotel offers
Convenient location near airport with good commute by hotel; hotel is in shopping center ; hotel room quiet and convenient
The electric socket on for the television started to smoke, I was given another rooom.
Super friendly staff and their food at the hotel restaurant was very good. The bathroom in the hotel room reeked of urine. There were two twin beds pushed together which was awkward and uncomfortable. Didn't understand why they couldn't just have a full size mattress instead. The "air conditioner" was a joke. We turned it on but didn't make an ounce of difference. We ended up opening a window.
I liked that it was fairly close to the Arlanda Airport. They had breakfast starting at or before 4am, which was excellent for early flights -and the breakfast spread was pretty good. The shuttle almost didn't make it when the middle door wouldn't close, but the shuttle did show up to and was free - at 4:30am. This hotel is good for a quick overnight trip - and easy access to the Arlanda Airport - NOTHING else. There were two small towels in the bathroom, only hand soap in the bottle, and the internet -although free - was TERRIBLE. It barely connected, then didn't work again - and this was at midnight, so I doubt there was an overload of users. If I could afford to - I would stay somewhere else.
Great location and first class breakfast Slight delay checking in due to a queue but no real problem
Since there were three of us travelling together, we asked for a quadruple room. It was very small with a queen size bed and two fold out twin beds that folded out from the wall with very hard mattresses. However, the room was clean and quiet and the restaurant and gym were both large and excellent. Dinner was delicious. Also, breakfast was amazingly good with lots of options and is included with the price of the room. It is quite far from the airport though (about a 10-15 minute bus ride). The hotel itself is located within a shopping mall Distance from airport and small size of room