Kista Hotels

Helpfulness and service from the personnel. Big and generous bed. Big and generous shower cabin.

Noise from the nearby elevator was somewhat disturbing, as well as noise from the corridor.

The staff were fantastic

The pillows were poor., There were no spare pillows and the staff appologised for that. The food was very basic and the only close other food was Mac Donnalds (this made the hotel food better). They ran out of red wine on Thursday and white on Friday and no more was coming till Tuesday

The hotel is located in a great location and very close to my company. All facilities were clean and services offered are satisfactory. Experienced slow service in teh bar/restaurant one evening

The check in staff member at the hotel in the evening was very freindly and extremely helpful.The beds were very comfortable.

The rooms were too warm with no option to adjust the temperature.The smoke alarm was beepeing when we arrived and the receptionist advised us to remove it form the cileing and remove the battery and that the technician would fix it in the morning. It was never fixed. The cleanliness of the room could have been better

I did not like the fact that my colleagues payed 800sek less than I did. I booked through Booking.com and they booked directly with the hotel on the Ericsson discount. I didn't realize I was cancelling out my discount when I made the booking. Even the without the discount I could have saved 400sek. Still too much difference.

The staff was very friendly.

No iron & ironing board in room; no washcloth in room

Location

Effective reception

Room was not serviced during my stay. Entrances are hard to find, and access mechanisms did not work frequently.

Clean and comfy beds. Great breakfast. In the terminal great for early departing flights.

I had missed my flight so ended up staying for a night. Staff was very friendly and helpful and it was overall very pleasant for my one night

Nothing

The comfort of the rooms

Lifts took a while and were very crowded - you had to use your room key to activate the lift

Beautiful beds, Nice room. Very good breakfast. Parkingplace under the hotel. Central location.

When you switch on television, your first wiev is an offer for "all inclusive communication". It is at least overselling of an offer. If I want to look at TV, this all inclusive offer is shown 3 times befor i find my television station. And in buisiness room, wireless connection should be free

Infant crib was in our room as requested with cute bedding

Service in the restaurant could have been better

Really convenient airport shuttle, every fifteen minutes. Breakfast is absolutely outstanding. Restaurant and hotel staff are very helpful and pleasant. The swimming pool is very well maintained. I would be hard pressed to find a more suiting hotel.

The exercise room is a bit warm for workout.

I asked for a room with a kitchinette and was given one. The staff was always very helpful, reactive to emails. Free internet.

The room cleaning service could be better - eg. refill tea bags, etc.

Good location, great staff welcome, nice breakfast. Specially like coffee available all day.

Street side rooms face a rail line that can get quite noisy. No air conditioning, so window must stay open to be cool...which lets all the sound in also.

Nice place

Remote

Location wasn't great, nothing in the room worked, TV was broken, one channel worked, shower was broken, they charged $600 for laundry service after not telling us that they could do next day service for about 20 regular items.

design of the interior, cleanlines of the room, nice behaviour of the hotel staff,

parking place not clean from the snow, as well as enterance in the hotel

Convenience for meeting

the apartment was very nice. really big and so clean.

i never seen the staff smiling.

good location if you work in Kista, good sized rooms, terrace

stained chairs in the room,

Super friendly staff and their food at the hotel restaurant was very good.

The bathroom in the hotel room reeked of urine. There were two twin beds pushed together which was awkward and uncomfortable. Didn't understand why they couldn't just have a full size mattress instead. The "air conditioner" was a joke. We turned it on but didn't make an ounce of difference. We ended up opening a window.

Since there were three of us travelling together, we asked for a quadruple room. It was very small with a queen size bed and two fold out twin beds that folded out from the wall with very hard mattresses. However, the room was clean and quiet and the restaurant and gym were both large and excellent. Dinner was delicious. Also, breakfast was amazingly good with lots of options and is included with the price of the room. It is quite far from the airport though (about a 10-15 minute bus ride). The hotel itself is located within a shopping mall

Distance from airport and small size of room

I liked how clean the building was. The rooms were clean and nice. The baby crib was free.

I always had to ask for more towels. They only provide 2. We had my wife and I and baby.

Hotel was clean and in a good location to access the Stockholm Arlanda airport. It did also heated towel racks going for it... Which is nice.

The rooms were very small and did not have enough power outlets. No room to even open our suitcases without putting them on the bed.

If you are looking for an airport close hotel, this is just fine for that purpose. I would not recommend this hotel for any other purpose than to be close to Arlanda for a flight the next day.

Excellent customer service, we left at 4am but there was already breakfast to go waiting for us. The staff were very intent on making our stay as convenient as possible. The free shuttle will take you to and from the airport quickly, at any time of day.

Very helpful staff

This hotel experience was outstanding. My friend and I landed late in Stockholm thinking we would just man up and sleep in the airport. After traveling so many days, we realized that a bed would be worth booking a hotel. We booked using The Kayak app, called and requested the free shuttle pickup at Arlanda airport. The shuttle was there extremely fast, and evening staff were welcoming. Facilities (mainly the room) were a tiny bit retro feeling, but otherwise this place was clean and comfortable. Morning breakfast was amazing. I have never seen anything like it at a hotel in the USA. I was actually a little sad we didn't stay and eat there, but had a great breakfast elsewhere. Thank you for a wonderful experience!!

There was nothing to not like during my time there.

Very comfy bed! High quality linens. Fun, especially for aviation enthusiasts. Good water pressure in showers.

Too pricey for what you get. My room, for which I paid over $100, had neither a sink or a toilet. The windows don't open and this can make it a bit stuffy, especially because of the air freshener that they pump into the room. The mats in the bathroom gets soaked after anyone showers which makes it a little unpleasant to use the bathroom afterwards.

It's a very unique experience so if you're looking for something special, you'll have a fantastic time! If you're looking for your typical hotel, then stay somewhere else. Ameer at the front desk couldn't have been any more helpful or kind. Great experience!