Friendly and helpful staff. Great pet amenities
The lobby was a great place to play board games
We had a one hour wait at check in
The staff is very poorly trained. The first morning I went down to breakfast approx. 9:25. All the food was in place. I went to get coffee and returned to the coffee rolls and found they had been removed. I ask where they were and was told they were ta
Tried to check in at 3:45 pm - was told that no rooms were ready even though check-in time was 3 pm. Told it would be a 30-45 min wait and sat in the lobby with two other parties until 5 pm before a room was ready. Messed up my plans. Staff unhelpful.
Almost everything. Great hotel.
Dog hair all over the place. Disgusting. Had to keep cleaning off my bag, shoes, and clothes. This alone may keep me from booking here again at what was a great hotel otherwise.
Very clean and wonderful kitchenette! The hotel staff were pleasant and the facility was a green facility which is important to me.
Kind of a funny smell in the lobby.
Cleanliness, and fabulously comfortable!
I loved everything about my stay!
The staff was incredibly kind. Everything we hoped for, they had. Big workout space, stove, fridge, pots/pans. When we got in, my wife wanted tea and they had a variety by the front door. Also, I accidentally left my ipod and they fedexed it to me.
We could hear the interstate from our room, but that quieted down once our air condition was on.
Breakfast was good
Room faced the freeway and we hardly slept. Clocks hadn't been changed for a week, no else stayed there?? and room was dusty. Front desk person shrugged when he was told of problems
Check in was a serious hassle. I called three hours in advance to ask if I needed to book online for the better price while driving. The guy, Cain, said no. I got to front desk and told by Cain to book in lobby for my room to get $10 off. system dint like
I waited for 30 plus minutes for the reservation to come through after booking at front desk. I had to show my confirmation to them to prove it. It was like nothing I had ever seen, including a motel six. I begged for a room til they could get it together
Felt more like an apt than a hotel.,modern but not sterile decor,friendly helpful staff, nice breakfast options. Awesome shower, tech ready w/plenty of outlets for devices.
Not very many in North America. ......
Welcome to Element Las Vegas Summerlin. Located in the heart of a vibrant community, we’re surrounded by first-class dining, shopping, and golf courses and are just 15 minutes from the thrills and casinos of the famed Las Vegas Strip. Maintain your balance. Our state-of-the-art fitness center, refreshing pool, and healthy food options all help you be at your best. Bright and open multi-purpose public spaces are inspiring settings for work, play, socializing, and unwinding. Energize in a smarter space. Our open-flow guest rooms are designed to meet all your needs, with fully-equipped kitchens, the signature Heavenly® Bed, and more, all thoughtfully arranged to rejuvenate you for work or play.
Based on 496 reviews
Value for money
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