Excellent
10.0
Pros:
Super clean, super friendly and helpful staff, good Wifi, very quit, close to Lisbon Airport.
Cons:
No one helped with luggage transfer to my room.
Excellent
9.0
Pros:
Very friendly helpful staff Large comfy bed Excellent bathroom, including lighting Decent size room with desk and sofa
Excellent
9.0
Pros:
Clean , friendly staff and very efficient
Excellent
10.0
Pros:
Great stay, very friendly and clean hotel.
Cons:
We were given keys upon checkin to a used/dirty room and had to return to check in desk to get a new room, it was error on cleaning staff not being able to clean the room that day.
Good
6.0
Pros:
For the price this was a good stay.
Cons:
The AC did not work in the room and the coffee at breakfast is really undrinkable instant coffee. For the rest everything was ok and for this price one really cannot complain.
Excellent
8.0
Pros:
Convenient location for airport, parking on site. Staff were very friendly and helpful. Good breakfast catering for all tastes.
Cons:
Although near to the airport it still proved tricky to locate.
Okay
5.0
Cons:
Very difficult to figure out where the main entrance was. Pulled into the back parking lot, got buzzed in , then still hard to find the front desk. Very odd beginning to our stay.
Mediocre
3.0
Pros:
Modern decor in rooms
Cons:
Staff was not very welcoming or caring. A sense of gloom upon arrival. A/C did not work in room; i attempted to have staff fix but they were not responsive.
Excellent
10.0
Pros:
Friendly staff and delicious breakfast.
Cons:
N/A
Excellent
10.0
Pros:
We just needed a room close to the airport for a brief stay before an early flight. We thought this Holiday Inn was going to be adequate at best but everything was outstanding. Amazing service, immaculate room, good location. 24HR bar in the lobby.
Cons:
No, everything was perfect.
Excellent
8.0
Pros:
Price and staff
Cons:
Location
Okay
5.0
Pros:
Near airport
Cons:
Breakfast starts too late for early morning flights. Staff didn't really care. Room was too small. They charge per passenger for the airport shuttle instead of offering it for free like other hotels.
Poor
1.0
Pros:
Breakfast was at par with other HIE hotels in the region.
Cons:
Worst location that I have ever come across.
Poor
1.0
Pros:
Proximity to airport.
Cons:
Staff was rude, forced to buy a second room.
Excellent
8.0
Pros:
Location and cleaness
Cons:
For the purpose everything was great
Excellent
8.5
Pros:
It was convenient for the airport. Breakfast was nice.
Cons:
Nothing did what it said on the tin
Excellent
10.0
Pros:
Location was hard to find. The airport information personnel did not alert me to the van pickup potential from the hotel and sent me to stop 15 on the bus. A total waste of time, except for I got to see Lisbon.
Cons:
Just location. It is hard to find and Airport personnel were not aware of its location and sent me to the wrong location. Someone needs to get the airport information personnel the correct information.
Okay
5.0
Pros:
Staff
Cons:
No not really
Excellent
8.0
Pros:
Staff, shuttle service
Cons:
Rooms were a little small
Good
6.0
Pros:
Very close to the airport and provides shuttle service for a fee.
Cons:
Shuttle driver was very helpful.
Good
6.0
Pros:
CLOSE TO THE AIRPORT, BUT LACKS ACCESS TO LOCAL TRANSPORTATION. I DID NOT REALIZE SHUTTLE SERVICE WAS AVAILABLE, BUT NEEDED TO BE PRE-BOOKED. VERY QUIET IN SPITE OF PROXIMITY TO THE AIRPORT AND A LIGHT INDUSTRIAL AREA. CLOSE TO PRIOR vELHO,5 MIN WALK
Cons:
ACCESS
Excellent
8.0
Pros:
Very friendly and helpful front desk staff; excellent English speaking skills which was appreciated. Very good location/convenient to airport.
Okay
5.0
Pros:
Friendly staff
Cons:
Shuttle service not running, no toiletries set out in the room
Okay
5.0
Cons:
Poor food and unhelpful employees
Excellent
8.0
Pros:
Very convenient, close enough to the airport and quiet enough for a good rest. The staff is very attentive and very friendly.
Excellent
10.0
Pros:
Great location close to the airport for early flights. Staff at the desk was very pleasant. The food in the cafe was good. I had the 3 cheese salad and it was delicious.
Good
6.0
Pros:
Convenient to airport, trusted brand
Cons:
Additional charge upon check-in
Excellent
8.0
Pros:
The staff was very nice and the room quite confortable
Cons:
The menu at the restaurant was quite limited. We had to go out for dinner and the restaurants around the hotel are not the greatest. You should improve your menu at the restaurant
Excellent
8.0
Pros:
Good breakfast, clean rooms, helpful staff
Okay
5.7
Pros:
The young lady at the night restaurant was amazing.
Cons:
Your staff was not friendly toward non-Portuguese speakers. My son accidentally left his portable speaker in room 321on 3/25/16. I called the hotel the same day and they said will call me back on 3/26/16. I am guessing 3/26/16 never came. No call
Okay
4.8
Pros:
Lication
Cons:
Advertised a king bed but gave us 2 twin beds. Very loud in the hallways at night.
Okay
4.5
Pros:
The hotel was close to the airport and rooms were clean.
Cons:
The hotel was far away from everything except the airport, including there was no place to have some dinner and the kitchen of the hotel closed early. Only option at a dinner was to order from pizza hut. Also the advertised shuttle stops running early, which means that we actually had to take a cab from the airport to get to the hotel. The shuttle also is not courtesy, you actually have to pay extra for it.
Mediocre
2.8
Pros:
close to the airport breakfast was like the American fast food hotel chains, nothing fresh prepared. Lisbon has such great bread, and this hotel had no fresh bread.
Cons:
surroundings were a bit dangereous, a few minutes walk put us in the ghettos . for a few dollars more in a cab ride, you can get a beautiful hotel, with the flavor and food of the real lisbon. They charge 5 euros per person for airport shuttle, and with 2 people, it's almost the same as staying in the centrum.
Excellent
9.4
Pros:
It was a very clean, quiet place to stay for a night before heading home!
Cons:
I didn't like that there were no free vehicles to pick me up or to return me to the airport without incurring some fees, especially the taxi from the airport to the hotel. I'm spoiled by having that service included in the hotel fee at home.
Good
6.3
Pros:
Location
Cons:
Neighberhood
Good
7.6
Pros:
Staff was very helpful and spoke several languages.
Cons:
Price of stay and food quality.