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9.6
Overall, a good experience
Pros: The car was brand new and ran well, getting fantastic gas mileage without being underpowered. Pickup at Liverpool Airport was extremely friendly, no upsell. I like the "fuel option," where they sell you a tank of gas but agree to cancel the sale if you bring it back full. In my case, with a very tight connection at my dropoff, I was grateful to be able to come in empty.
Cons: Car's handbrake was not adjusted right, so that it would not hold on very steep grades.
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8.0
Good car, good deal, quick turn-in
Pros: I liked turning in at a different airport for no charge.
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