Overview

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Best Western Seraphine Kensington Gardens Hotel

9 Kensington High Street, London, W8 5NP, United Kingdom
+44 207 368 2222

£74+

Mon 12/12 Check in
Tue 13/12 Check out

Overall guest ratings

7.0/10 Good
Based on 683 reviews

Review highlights

  • 10.0
  • 9.8
  • 8.4
  • 4.1

Nearby

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    About

    The BEST WESTERN Seraphine Kensington Gardens Hotel, a modern chic hotel, is in Royal Borough of Kensington and Chelsea in central London. It is conveniently located opposite Kensington Palace on Kensington High Street. Kensington Gardens and Hyde Park are also right opposite the hotel. Royal Albert Hall is five minutes' walk away and a short bus ride connects to Harrods and Oxford Street. Ideally located in central London, this modern intimate, chic hotel is a perfect choice for either a pleasurable holiday or business trip. All rooms are tastefully designed keeping the functionality in mind. The unique interiors and color scheme provides a perfect setting and its personality. Enjoy your stay.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Room service
    • Currency exchange on-site
    • Laundry service
    • Casino
    • No smoking
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Business centre
    • Concierge service
    • Laundry facilities
    • Coffee shop
    • Night club
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.0 Good
    Based on 683 reviews
    • 10.0 "Incredible bar."
    • 9.8 "Terrific location."
    • 8.4 "Very good internet connection."
    • 7.1 "Good service."
    • 5.6 "Breakfast is mediocre."
    • 4.1 "Rooms are not good."
    • 2.7 "Quite uncomfortable."
    • 2.5 "Terrible amenities."
    View all review categories

    Overall rating

    7.1 Good
    Based on 327 reviews
    • 9.9 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
    • 8.6 "Very good internet connection."
    • 7.1 "Good service."
      7.8 "78% found the staff to be very friendly."
    • 5.6 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 5.4 "Breakfast is mediocre."
    • 3.9 "Rooms are not good."
      1.8 "82% said rooms were small."
      3.8 "62% didn't like the uncomfortable beds."
      1.4 "86% thought they were poorly maintained."
      0.9 "91% found problems with the furniture."
    • 2.8 "Quite uncomfortable."
      1.8 "82% said rooms were small."
      3.8 "62% didn't like the uncomfortable beds."
      4.6 "54% thought it was too noisy."
    • 2.8 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
      1.3 "87% complained about the elevator."
      2.3 "For 77%, the lobby entrance was sub-standard."
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    Overall rating

    7.2 Good
    Based on 109 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 8.5 "Very good internet connection."
      8.1 "81% said the wifi quality was great."
    • 6.8 "Service is ok."
    • 5.7 "Breakfast is mediocre."
    • 4.1 "Rooms are not good."
      4.9 "51% complained about the bathroom."
      2.2 "78% said rooms were small."
      3.4 "66% didn't like the uncomfortable beds."
      1.3 "87% thought they were poorly maintained."
    • 2.9 "Quite uncomfortable."
      2.2 "78% said rooms were small."
      3.4 "66% didn't like the uncomfortable beds."
      4.2 "58% thought it was too noisy."
    • 2.7 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
    View all review categories

    Overall rating

    5.7 OK
    Based on 40 reviews
    • 9.8 "Terrific location."
    • 6.7 "Service is ok."
    • 6.7 "Average cleanliness."
    • 4.0 "Rooms are not good."
      1.5 "85% said rooms were small."
      4.9 "51% complained about the bathroom."
      4.6 "54% didn't like the uncomfortable beds."
    • 2.7 "Quite uncomfortable."
      1.5 "85% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."

    Overall rating

    7.5 Good
    Based on 204 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 8.0 "Very good internet connection."
      7.6 "76% said the wifi quality was great."
    • 7.1 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 5.7 "Breakfast is mediocre."
    • 4.5 "Rooms are not good."
      1.7 "83% said rooms were small."
      4.3 "57% didn't like the uncomfortable beds."
      1.9 "81% thought they were poorly maintained."
    • 3.6 "Disappointing food."
    • 2.8 "Quite uncomfortable."
      1.7 "83% said rooms were small."
      4.3 "57% didn't like the uncomfortable beds."
      4.5 "55% thought it was too noisy."
    • 2.2 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."
      0.8 "92% complained about the elevator."
      2.8 "For 72%, the lobby entrance was sub-standard."
    View all review categories
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