Pros (+) Location
Cons (-) Front desk staff never answered phone. No air- room was 94 degrees. Staff unable/ unwilling to help or cancel future reservations. Still waiting for response after a week
Latest deals for London Elizabeth Hotel
-
Amenities at London Elizabeth Hotel
- Restaurant
- Bar/Lounge
- Room service
- Airport shuttle
- Meeting/Banquet facilities
- Laundry service
- Laundry facilities
- 24-hour front desk
- Safe
- Currency exchange on-site
Reviews of London Elizabeth Hotel
5.8
Fair
2551 verified ratings
Wonderful
294
Very good
247
Good
417
Okay
315
Fair
441
Mediocre
280
Poor
557
Summary of reviews
Guests say
Guests overwhelmingly praise the hotel's location, noting its proximity to Hyde Park and public transport as a major advantage. However, the majority of reviews express strong dissatisfaction with cleanliness, describing rooms and bathrooms as old, dirty, and poorly maintained. Service receives mixed feedback, with some guests finding staff helpful while others report unfriendly or inattentive behavior. Breakfast is frequently criticized for its poor quality and limited selection. Room size is also a common complaint, with several guests finding the rooms and beds uncomfortably small.AI-generated from customer reviews
Sort by:Most recent
Score by provider
5.8 out of 10
1321 reviews
4.4 out of 10
17 reviews
6.3 out of 10
5 reviews
5.4 out of 10
4 reviews
All reviews
Cons (-) At the time of our visit to London, it was 90 plus degrees. Air conditioning did not work in room. The staff gave us a fan!! Called Expedia to try to get some help with refund. Expedia has tried but cannot make contact with them
Pros (+) Very friendly staff at this cozy little hotel. Right off Hyde Park and easy access to the tube make this location ideal. Safe and comfortable.
Cons (-) The tiny, slow lift that fits one person with a bag, or two without is a challenge. Rooms are small and a bit creaky, but the bed was very comfy.
Pros (+) The location of the hotel is excellent. It is easy to reach by public transit, and is right by Hyde Park, which is lovely. The staff were friendly when we first checked in.
Cons (-) Our toilet in our room didn't work. We asked about it each of the 3 days, and they did nothing. We ended up having to use the public restaurant toilets, which were below the first level (we were on the 3rd floor). Our room smelled strongly of cigarette smoke. Then, on the last day, the internet stopped working. We called the front desk and they said they were working on it. Still didn't work the n...
Read more
Location
Lancaster Terrace, 4, London, W2 3PF
What's nearby
- Hyde Park0.4 mi
- Oxford Street0.9 mi
- Harrods1 mi
- Buckingham Palace1.7 mi
- Piccadilly Circus1.8 mi
- Leicester Square2 mi
- Trafalgar Square2.1 mi
- Charing Cross2.1 mi
- Central London2.1 mi
- British Museum2.2 mi
- Strand2.3 mi
- Big Ben2.3 mi
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
FAQs when booking at London Elizabeth Hotel
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in LondonMost recommended
See most recommended stays in LondonGood to know
Value for money | Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|---|
4.9 | 2.4 mi | London City | 9.7 mi |