The beautiful surrounding people were nice Food was terrible we had to leave to get good jerk chicken. Shuttle service was terrible we stayed at bongalow and was far from thing I have a back issue where walking long distances is painful we could not get a ride when I filled a complaint is was still not fixed. We thought there would be more beach type activities everything opens so late in the day.
The staff was very pleasant & helpful. Being that it is off season, there were only a few other couples staying there, so we rarely saw anyone. Although this says it is a bed and breakfast, the breakfast is not included. It's a very peaceful, quiet place. The restaurant was not open for dinner on our last day. This is a very secluded location & most people do not rent a car, so you are completely dependent on the onsite restaurant and shuttles. The security guard did send out for food from in town for us.
I loved the friendly attentive staff. The gorgeous grounds, breath taking view and the calming ambiance, excellent food, convenient and affordable shuttle. I loooooooooooove this place and will definitely be returning and referring friends.
What about the Westender? You guys are 5-star in my book! We just returned from a week there, November 2011. We felt treated like royalty and family all at the same time. This hotel is perfect for people like us; independent minded, desirous of peace and...... a piece of the Jamaica of years ago. The ocean front location is FOR REAL - it is your personal front yard. We enjoyed snorkeling in our own private bay whenever we wanted. Watching the sun set was a highlight and glorious way to wind down every day. How about the jam session in the restaurant that featured admirable versions of 3 Little Birds and One Love with Germaine, Kemar, and Calvin as back up singers and the bonus of a dissertation about Bob Dylan, by the nomadic 60's expert Steve.^) My wife enjoyed going next door to Jackie's on the Reef for massages. The WestEnder's snapper rundown, barbecued lobster and spicy jerk pork were outstanding. When we decided to get scooters the staff arranged everything. They were appropriate...
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Location, staff Too much shade at the pools, reservation system
The food. Th staff.
We recently stayed for 1 week with 2 small children. The workers at the resort are very friendly and always say hello and make you feel welcome so if there's an area that is really good, that's it. The beach is also terrific and there are plenty of chairs at the beach. The activities and food are another story. We went because of the children's activities but the hours operated weren't given much thought. They post from 10 to 5 for the water park which is the primary fun for the kids. What do you do with kids that get up at 6???? At the very least it could be open at 9 and close at 6, well before it gets dark! To make matters worse, the last day we were there the kids wanted 1 last dip in the 'Lazy River'. We had to get a shower and dressed at 10:30, so like they always say, No problem. BUT - they did not open until almost 10:30 and the kids were broken hearted. We spoke to 5 different workers from 10 to 10:30 and all they could say was 'it's a maintainance problem'. Nonsense - they we...
Nice resort, good food and drinks, friendly staff. Alot of families and children, so if you are looking for a more quiet or private setting choose a different resort.
Food Allergen Friendly. Great chef and meals!!!!!!
No warning about severe jellyfish problem ( many sting one severe). Don't get injured Nurse is a cold fish,, you basically get no medical service,but you will get a bill. I was injured on one of the hotels watersport sponsored activities and I was told by two mgs. that I signed a waiver. Thanks a lot. Management argumentative with no compassion.
Love the resort, Love the staff! Everyone working there seemed to be happy to be working there and happy to help with anything we needed! It was clean and easy to enjoy all that the resort had to offer! The food wasn't super but it was good! From the moment we arrived until the moment we left we were treated fabulously and can't wait to go back!
We went for the 5 day 4 night trip. It was an Great trip all around. We had fun everyday and there was so much stuff for us to do that we wish we would have stayed for the week. We cant wait to go back. We were in the cheepist room and the room felt like the top noch room, it was a beatiful room all around and we were not looking at the water our room faced the spa and it was just great to walk out on our belcony and listen to the birds and look at the amazing surroundings that jamaica has. i hope you take your family there its great for kids all ages and greatt for adults also. = )
We had an AMAZING vacation!!! We have 3 children- 4, 6, and 9 months. The children LOVED the kids club and WANTED to go to dinner with the kids club the last 2 nights than go to dinner with us. Everyone treated our baby like their own. She was the youngest at the kids club during our stay so she received so much attention. WE LOVED all the Nannys at the kids club. I really can't say enough about how caring they were towards the kids, especially the baby. It was the best of 2 worlds - a wonderful FAMILY vacation but 2 hours a day for just my husband and I, yet they were just steps away from us the whole time! We like that it was small, but not too small, because the kids club, pool, and beach were steps away. There was so much to do for adults and children of ALL ages that we possibly could not do it all. The service at the restaurants was not the best, BUT everything else made up for it. The bugs did seem to bother a few people (including my husband) but the rest of ...
I WENT LAST SUMMER IT WAS OK STAFF WAS WONDERFUL FOOD WAS OK ROOMS WAS OK IM A FAMILY OF 4 AND THE BED WAS TO SMALL FOR ME AND MY HUSBAND THIS YEAR WE WENT TO BEACHES IN TURKS AND CAICOUS OMG IT WAS SO GREAT OUT OF ALL THE PLACES I BEEN TURKS BEACHES IS THE THE BEST 100% IM BEGGING MY HUSBAND TO TAKE ME NEXT SUMMER IT IS AWSOME AWSOME THEY HAVE FOOD TO CHOOSE FROM 16 RESTURANTS CANT WAIT TO GO I LOVE BEACHES IN TURKS...
I am 11 years old and my and my family went to Jamaica's beaches in August of 2009. It was the best vacation I have ever been on. There are no words in the dictionary that can describe the staff members at beaches. The food was great! There were buffets at certain times. There are several different 5 star restaurants al throughout this resort and of all types of food.The rooms where clean and organized. The activities where the best. Water sports, slides, pools, ocean, parasailing, kids camp( which was the funnest thing ive ever joined) Everything! Bathrooms were clean and maintained that way. We would absolutely go again no doubt about that!
The Beaches in Negril was better than expected. I read all the reviews about run down facilities and rude staff but encountered neither. The resort was beautiful. The grounds were kept in great shape and were well maintained. The staff was very friendly and couldn't do more for you. Our party consisted of myself, my wife and two children ages 6 and 3 with my inlaws coming the day after us. The six of us found plenty to do or not do depending on your mood. The pools and beaches were great, always an abundance of towels despite what I read in other reviews. The water slide was my 6 yr olds favorite and there is a 48' min height requirement (which is on the website I might add). The water sports staff was extremely helpful, my wife actually learned to water ski while we were there. The x-box garage was another favorite for my two boys, was a great way to let them wind down from the day. The food was above average with many many choices at the buffets, the Sevillle Italian restaurant was r...
I just got back from a trip to this resort and have not stopped talking about it since i've been home. The people/staff members were great with everyone. The food was alright, but always available. The room was nice, we also got the upgrade for the ocean view room and it was very nice. I saw that a lot of the reviews stated the kids were all over however i'm 23 years old and had a blast without being bothered by kids. I would recommend this hotel to anyone! I am already trying to plan my next trip here. Its all what you make of the trip!!
Awesome resort!!!!!!!!! My daughter was just married at Beaches Negril. It was truly the most beautiful wedding and the wedding planning staff was excellent. The wedding party consisted of over 40 people there for a week. We enjoyed all the watersports and swim up bars. Children were entertained everyday. What a wonderful place for families.
My husband and I just got back from a week at the sunset. It was very beautiful. A small resort compared to the ones we've been to before...which we liked. If I had to say anything negative at all it would just be our room and the fact that they only have 2 restaurants. Our room was nice and was at a good location, but our shower didn't drain and our air didn't work until the end of our trip. We did tell the front desk and our air was fixed but not the shower, it needed more detail work. I'm sure we could of switched rooms but we didn't. We stayed in 412. We LOVEJamaica. Everyone is so friendly. The beach was great even tho it was across the street. Very beautiful grounds. Defiantly worth the trip.
Great food! The most wonderful staff! Everything you look for in a romantic vacation spot!
My husband and I stayed here 2 years ago. We were looking for a quiet get away and that is what we got. There was not a ton of entertainment at night but the bartenders made it fun! (stay away from the Bob Marley shots) Garth was the best bartender and look for 'John Wayne' outside by the road, he was the cab driver we used all week, if you go here, tell them Mark and Holli from Texas said Hi!
Sunset is a great place to stay. Randy 'John Wayne' Taxi out front is the way to go. We upgraded to the two story suite and it was worth every dollar. Only downside is the beach is across the street and they do not have Red Stripe in the room. The grounds of the hotel are gorgeous. Sunsets at the beach are amazing.
I attended a wedding at this hotel knowing the wedding guests were required to pay a $70.00 fee if they came early and intended to have free roaming privileges 2 hours before and until the end of the wedding but assuming if not, the fee was not required. I reviewed the website the day after the wedding and saw the FAQ for weddings at this hotel included this: Is there a cost for guests not staying on property, to attend the ceremony? We wish to advise you that as our valued in-house wedding guests, your non-residential guests attending your wedding may arrive at the resort thirty (30) minutes prior to the start of your wedding ceremony. We require that they stay within the immediate area of the wedding at all times. As a policy, only resident guests are allowed on the guest floors. We do ask that that they come to the resort already dressed for your wedding however, should any of your guests wish to change for the wedding, the resort offers a hospitality area for that purpose. Shou...
After comparing many resorts, we chose to go with Couples Negril because of its reviews on the quality and service. It was also our first time at an adults only resort. Our experiences was even better than what we expected! Food was delicious, the resort was well decorated and romantic, and the staff was extremely friendly and helpful. It was perfect for a couple's much needed getaway.
The beach is very nice and close to all rooms. The pool is very nice as well and even closer. Drinks are free and very good. Red Stripe only except in the piano bar which served Heineken as well. Rooms are NOT beach front as advertised, but rather beach view as the buildings are perpendicular to the beach.
no kids is huge beach is spectacular very helpful and cheerful staff, well trained, right down to room maids security presence maintains safety great weather every day surprisingly good on-site medical care my wife loved the food, but i'm not a foodie, and it was hard to find simple food to eat -- skipped half the meals the resort felt small by the end all inclusive watersports doesn't include the fun stuff (parasail, tubing, jet ski, etc) not much to do in the evenings -- the resort "activities" are lame and loud (kareoke, 80s night, etc)
Entertainment was excellent, rooms were nice, resort was gorgeous. It is mostly quiet. Age range from 25-55 with most in their 30's. Staff interest varies with most being interested in decent service.
It was absolutely beautiful, and was worth it for the money!! People were great, food was great and staff was great!!!
Only reason I would not recommend to friends is because there are resorts that have updated facilities and amenities for similar prices.
The resort is beautiful. However, the sand fleas and mosquitos are awful. There were 8 of us in our group. Three of us had bug bites covering our legs from our ankles to our knees and the others had at lease a handful. We could not pin point when we got them but it made the rest of the trip a little miserable. My husband thinks they were in our room. We stayed in an atrium suite. It is a little annoying because there is no glass behind the shutters on half the room. During the day the staff comes in and opens all the shutters letting out all the cool air. They will come and shut them when they turn down the bed but if you come back in the meantime and wants some privacy you have to go around and shut them all.
Couples Swept Away was truly a magical place to stay! It was as if it was set down in the middle of a remote jungle, yet had all the amenities of a high end resort. The service was impeccable from all the staff, from the moment we arrived at the airport to the time we left. Most of the entertainment was great! Lots of talented singers! There was always something fun to do, or you can do nothing but lay on the beach if you choose (which is what we did most of the time.) If you want to eat at Feathers or Lemongrass, make your reservations as soon as you arrive. They fill up fast! Also, if you want to get a shady spot on the beach, set your alarm VERY early to save a spot and put your towels out on a chair. We were there for five days and never quite got up early enough to get a shady cabana:^( We will definitely be back to Couples Swept Away!!!
I can't sing enough praises about Couples Swept Away!! Even when first arriving in the airport, we were treated like royalty. The Jamaican people have the most amazing customer service I have ever experienced. There is entertainment nightly, the food is fabulous, and drinks are on the house ;) We were certified in open water scuba with the resort dive team and they were so wonderful (thanks guys!!) I have already recommended this vacation to many relatives and co-workers and I would encourage anyone who is up for some adventure or just looking to hang out on the beach to give Couples a try!
Very good all inclusive resort where even scuba dives are included! Food is good. Staff very friendly and helpful. It's was my third time here and I will be back.
This is a great resort for Couples of all ages, especially if you are active. The included activities are really what pays for itself, so make sure you do as much as you can! Food is top notch for an All Inclusive, and the beach HAS to be one of the most beautiful beaches in the world. For a more detailed review, check out my reviews on Trip Advisor!
Staff was awesome! Already talking about going back
Could not have been better will go again.................................................................................................
Stayed with husband in August 2013. Resort was clean and beautifully landscaped. Stayed in a Garden veranda suite which was very close to the beach (some road noise, but not much). The room decor was pretty bland, could use some updating. Food was good, but I wished there was more authentic Jamaican food (oxtails, curry goat, etc.). The walk between restaurants is kind of long, but we didn't mind since it was along the beach. Entertainment was nice, but would love one night of energetic dance hall music. They should close the casino since I never saw anyone there are and many of the machines didn't work. The club was lack luster and the piano bar was a bore fest. Favorite part was the catamaran and the snorkeling. The trip to Times Square duty free mall was nice. The staff was very friendly and the drinks were yummy. We didn't have any problems with mosquitoes, just a few flies. The minibar was great, stocked with pretty much whatever you want. Security on the beach (which was beautifu...
We went to Jamaica expecting relaxation, and that is exactly what we got. Booked a Premiere Beachfront Suite (the only real bonus here was that we had a wraparound porch on ground level on the beachfront, any room looked beautiful there), which was open and clean. Had an incident about 4 days in where the ceiling started pouring water onto the bed, but fortunately we were in the room and able to save our things. We were promptly moved rooms and they gave us a free couples massage! Minor tip: book the free amenities early (sit-down restaurants, glass-bottom boat tour, etc) because they fill up fast! The staff was friendly and everyone seemed to genuinely have the Jamaican carefree spirit. Nothing like seeing the guy picking up trash singing happily at the top of his lungs, just because.
Relatively new property. Modern amenities. Large room. Big balcony. Renovated. Great beach bar Restaurant was great! Personalized welcome. Great location on 7 mile. Room could use more cleaning (floorboards and walls in our room needed a bit of love). Still not nearly as bad as other properties we've stayed in Negril. However, as a "luxury boutique" a few cleanliness matters should be addressed (at least for room 232.) "Oceanview" was just a partial view of the ocean. This could be better explained in the description. I booked "superior oceanview" not "superior *partial* oceanview."
good location, rooms continental bfast (included on daily price) was 4 cold toasts two pieces of butter and jelly and thats all! reception staff extremely slow and not helpful with tourist info, room was not available upon check in, when asked how could i join a sailboat cruise the recepcionist simply stated "i dont know"..restaurant service was very poor and unfortunately the beer was never cold enough... thats it. not a good experience for the price ($300 a night!)
the location was great! Right on the beach in the heart of Negril's 7-mile beach. There is a place to rent bikes/scooters right across the street and there are tons of restaurants within walking distance. unfortunately, the staff was really bad. Very poor customer service, not friendly, and at times down-right rude. It really detracted from our stay and we would not return to this resort as a result. We would try one of the dozens of other hotels nearby, which are comparable in cost.
I thought I booked a hotel with 4* rating. This hotel does not even come close to that. Yes the owner was a good man. He had some friendly staff who did what they could. But they were lacking everything. Well it is Jamaica. So what can I expect. There was no shampoo,conditioner or soap.The a/c did work but took a long time for the room to cool.
Suite was very hot. Bedroom was hot the first night but the a/c cooled it down enough the rest of the time. Shower water pressure was terrible, hard to wash soap out. Didn't want to deal with changing rooms though. Overall everything was great though.
The location and how peaceful it was. n/a
Everything! It was an ideal setting and the owners and manager are wonderful. Perfectly quiet but never boring. No!
Private and away from the craziness - but not too far. Small beach
The staff was very friendly and treated you in a special manner. They advertised rooms with satellite and cable television, but neither of them worked. cost of excursions and optional all inclusive dining packages were priced too high. The food selection at there restaurant was very limited, they served small portions.
Location, harmony with nature, snorkeling, beach, salt water pool! Bring back the peacocks!
This place was very pleasant. It was clean and the staff was amazing. They were helpful about information about what areas to explore. The whole time was a pleasant experience. I would like to visit this area again.
The location. The wait time for food and expense of the excursions. The price should include meals and drinks. The resort did not have any events.
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Location and privacy
The grounds are beautiful! The peacocks so much fun! Jefferson is a wonderful host! General and Ron very helpful! Snorkeling amazing! Stars, beach all to ourselves, and the 'lightening bugs of the sea'- like being in a dreamscape... Unforgettable! Off season is great because u have the place virtually to yourself- downfall the dining option should not be offered- food was a bit of a hassle even though we had told the cook we'd be back for dinner. Other than that a great stay!
The staff was amazing...The room was beautiful...The food was fantastic...The private beach was too beautiful for words nope
Wonderful nature , private , clean and amicable staff Internet service was poor but was nice to have a break