Hotel Santo Domingo
San Bernardo 1, 28013 Madrid, Spain
+34 915 479 800
Cheapest
rate per night
7.9
Good
based on 4,718 reviews
Compare vs KAYAK
Good to know
Value for money |
7.1 |
|---|---|
Distance to city centre |
0.5 mi |
Location rating |
9.4 |
Nearest airport |
Madrid Barajas |
Distance to airport |
8.5 mi |
Rooms
Double rooms
£62+
Bed type
Provider
Total stay + taxes & fees
Unknown
£62
Unknown
£65
Unknown
£68
Unknown
£68
Unknown
£75
Unknown
£81
Unknown
£81
Unknown
£86
Unknown
£98
Unknown
£99
Unknown
£111
Unknown
£115
Unknown
£128
Standard rooms
£128+
Bed type
Provider
Total stay + taxes & fees
Unknown
£128
Unknown
£129
Reviews
Pros
| "We loved the rooftop bar!" | (in 116 reviews) |
|---|---|
| "Excellent location; friendly, helpful staff." | (in 361 reviews) |
| "Excellent location and friendly staff." | (in 212 reviews) |
Cons
| "The bed is not comfortable." | (in 9 reviews) |
|---|---|
| "Also room was too dark." | (in 202 reviews) |
| "Pool opening hours were too long." | (in 49 reviews) |
Traveller rating
466
359
142
31
4
Time of year
Traveller type
Show reviews that mention
+
-
OkayJul 20206.0
The hotel was in a prime location and had a decent rooftop pool. It was also a clean hotel and the front desk was helpful.
The rooms were small and the air conditioning could have been better. Additionally, our room door would not close unless we deliberately slammed it shut. I also did not enjoy the fact that when we entered the hotel lobby one night, and were headed to our room, we were questioned by the lady working in the lobby "where we going" as if we did not fit the description to be a hotel guest. It was quite rude. Thankfully, the man working at the front desk immediately informed her we were hotel guests before we could respond. But nevertheless, we were already insulted.
-
GoodJul 20208.0
The pool is a huuuuuge plus! Shame there's not a lot of long chairs. Very effective air conditionning.
The fridge in our room wasn't working - very annoying when it's 35 degrees outside and you'd like to drink a cold water or beer.
-
GoodJul 20207.0
Amazing beds and pillows. Shower is to die for. The room in general lived up to expectations! The pool and lounge area on the roof are fantastic.
They let too many people who aren’t staying at the hotel up there forcing them to be understaffed.
-
ExcellentMar 202010.0
Great location! Very cool bar in the basement.
-
PoorMar 20201.0
I liked only the hotel location.
The room was horrible. They put me and my husband in a room 124 which is on the 1st floor. The room has no view whatsoever. It has a window that doesn’t give a daylight at all, it was sealed with some panel from the outside, no fresh air, no joke like an atomic bunker!!!!! The bathroom is horrible, old, probably never renovated. and there is no ventilation. Not to mention that the reception area constantly smelled like a toilet. The hotel has “4 stars” and professional photos on booking.com which make you think its q good choice. Two simple last words: NEVER AGAIN!
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About
Overview
The Hotel Santo Domingo is a 4-star hotel situated in Madrid city center, within walking distance of the most popular attractions and sites. The Santo Domingo metro station and Gran Via are both near the hotel, which is made up of two combined buildings with originally decorated guest rooms and complimentary WiFi available throughout the property. Airport shuttle services and parking are available for a fee, and guests can visit nearby attractions like the Royal Palace, Plaza de Espana, and Plaza Mayor during their stay. Shopping, dining, and nightlife are also plentiful near this Madrid hotel.
The Hotel Santo Domingo features a rooftop terrace with a seasonal outdoor swimming pool, lounge area, and bar. There is also a hotel serving traditional Spanish cuisine and another hotel bar that guests can enjoy year-round. A buffet breakfast is provided for a fee and there is a nightclub on the property. Guests can also use the onsite business center and there are meeting rooms available. The front desk is open 24 hours for guest convenience. The hotel provides tour and ticket assistance, concierge services, luggage storage, dry cleaning and laundry service, and wedding services.
There are 200 guest rooms and suites at this hotel, including select rooms with private balconies, premium views, and deluxe amenities. Guests can choose from economy, standard double, superior double, and triple rooms as well as a collection of suites with panoramic views of the city. Room service is available during limited hours. All guest rooms include flat-screen TVs, a minibar, in-room climate control, and blackout curtains for privacy.
Features
7.9 Good
based on 4,718 reviews
7.9
Cleanliness
7.5
Comfort
8.2
Staff
7.1
Value for money
Check in |
14:00 |
Check out |
12:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
Amenities
Free Wi-Fi
Disabled access
Business centre
Car hire
Internet
Concierge service
Cribs available
Laundry facilities
Laundry service
Meeting/Banquet facilities
Room service
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Hairdryer
Air-conditioned
24-hour front desk
Night club
Airport shuttle (surcharge)
Storage available
Terrace/Patio
Linens
Towels
Lift
Accessible by lift
Accessible parking
Adapter
Additional bathroom
Additional toilet
Balcony
Bathtub
Bidet
Body soap
Breakfast in the room
Bridal suite
Carpeted
City view
Cleaning products
Coffee machine
Desk
Dressing room
Entire unit wheelchair accessible
Family rooms
Flat-screen TV
Free toiletries
Garden view
Hardwood or parquet floors
Heating
Inner courtyard view
Key access
Key card access
Kids meals
Kid-friendly buffet
Landmark view
Laptop safe
Lowered sink
Newspapers
Non-feather pillow
Outdoor furniture
Parking garage
Pool towels
Pool with a view
Private bathroom
Quiet street view
Radio
Roll-in shower
Rooftop pool
Safety deposit box
Seating area
Shampoo
Shared lounge/TV area
Shower
Shower cap
Shower chair
Slippers
Smoke alarm
Snack bar
Socket near the bed
Sofa
Solarium
Soundproof rooms
Soundproofing
Tea/coffee maker
Telephone
Toilet
Toilet paper
Toothbrush
Dustbins
TV
Upper floors accessible by lift
Walk-in shower
Wardrobe or closet
Mobile hotspot device
Wi-Fi available in all areas
Daily housekeeping
Fax/photocopying
Ironing service
Special diet menus (on request)
Tour desk
Wake-up service
Bathrobe
Garden
Shuttle service (additional charge)
Ticket service
Safe
Babysitting/child care services (surcharge)
Pets not allowed
Parking (surcharge)
Wedding services
Rooftop
Currency exchange on-site
Cable or satellite TV
Designated smoking area
FAQs when booking at Hotel Santo Domingo
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Photos
All photos
01 of 39
Reviews about Hotel Santo Domingo
“The hotel was in a prime location and had a decent rooftop pool. It was also a clean hotel and the front desk was helpful.”
“The pool is a huuuuuge plus! Shame there's not a lot of long chairs. Very effective air conditionning.”
“Amazing beds and pillows. Shower is to die for. The room in general lived up to expectations! The pool and lounge area on the roof are fantastic.”
“Great location! Very cool bar in the basement.”
“I liked only the hotel location.”
Location
Most popular landmarks
- Plaza de Oriente 438 yd
- Plaza Mayor 0.3 mi
- Palacio Real de Madrid 0.4 mi
- Puerta del Sol 0.4 mi
- Mercado de San Miguel 0.4 mi
- Plaza de la Villa 0.4 mi
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