Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Hotel Santo Domingo

San Bernardo 1, 28013 Madrid, Madrid, Spain
+34 915 479 800

£67+

Overall guest ratings

7.8/10 Good
Based on 5,386 reviews

Review highlights

  • 9.4
  • 8.0
  • 4.9
  • 4.6

Good to know

  • Friendly service

Nearby

    show all

    About

    The Santo Domingo Hotel is located in the very heart of Madrid, next to Gran Vía and the Santo Domingo metro station. The hotel is made up of two distinctive, but interconnected areas: a 20th century building and a 21st century building. In both of them you will find originally decorated bedrooms with free Wi-Fi connection.

    The hotel also has a rooftop swimming-pool, open from June to September, with impressive views over the city. From 20.00 hours, enjoy the best sunset on our Terrace Sunset Lookers, where you can relax with a drink.

    In the mornings a buffet breakfast is served, including gluten-free products on request.

    The hotel’s gastronomic offering is the Sandó Restaurant, with traditional Spanish dishes à la carte, together with pintxos and cocktail bars in authentic 16th century caves.

    Car parking facilities and an airport shuttle service are available to guests at an extra charge.

    The Puerta del Sol, Plaza Mayor, the Royal Palace and the Plaza de España are less than 500 metres away from the hotel. The Prado Museum, Retiro Park and Santiago Bernabeu Stadium are only 15 minutes away by metro.

    Our Hotel is a perfect option for travellers who wish to enjoy the city’s nightlife, eat tapas, go shopping and enjoy the best museums, theaters and musical shows Madrid has to offer.

    Less More
    Hotel Santo Domingo

    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Airport shuttle (surcharge)
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Designated smoking area
    • Storage available
    • Wedding services
    • Non-smoking rooms available
    • Terrace/Patio
    • Internet
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    Based on 5,386 reviews
    • 9.4 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.6 "96% liked the proximity to shopping."
      7.6 "Easily accessible by car, said 76%."
      9.9 "99% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 8.0 "Great service."
      8.7 "87% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      8.5 "Lovely bar service, according to 85%."
      8.6 "86% found the restaurant service to be one of the best."
      7.5 "Management was excellent, said 75%."
    • 8.0 "Food is delicious."
      8.8 "88% loved the menu selection."
      9.2 "92% loved the dining experience."
      7.7 "Yummy desserts, said 77%."
    • 7.7 "Good bar."
      7.0 "Delicious alcoholic drinks, according to 70%."
      8.5 "Lovely bar service, according to 85%."
    • 7.6 "Good breakfast."
    • 4.9 "Value below average."
      1.2 "88% said the breakfast was too expensive."
      2.3 "77% said beverages were too expensive."
      1.8 "The price was too high for 82%."
    • 4.6 "Not very clean."
      3.8 "62% said rooms were dirty."
      2.3 "77% said the bathroom was dirty."
      3.3 "Dirty pool, said 67%."
    • 4.1 "Rooms are not good."
      2.8 "72% said rooms were small."
      3.9 "61% complained about the bathroom."
      4.4 "56% didn't like the uncomfortable beds."
      3.8 "62% said rooms were dirty."
      1.0 "90% thought they were poorly maintained."
      3.8 "For 62%, the rooms looked old."
      2.4 "76% found problems with the furniture."
      4.7 "53% had problems with the shower."
      2.3 "77% said the bathroom was dirty."
      3.2 "Air conditioning was criticized by 68%."
      2.8 "72% thought the tv was sub-standard."
      2.1 "79% were unsatisfied with the kitchenette."
    • 3.3 "Not very comfortable."
      2.8 "72% said rooms were small."
      4.4 "56% didn't like the uncomfortable beds."
      2.9 "71% thought it was too noisy."
      3.2 "Air conditioning was criticized by 68%."
    • 3.2 "Disappointing internet connection."
      2.7 "73% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.8 Good
    Based on 3,500 reviews
    • 9.4 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      7.5 "Easily accessible by car, said 75%."
      9.6 "96% liked the proximity to shopping."
      9.9 "99% enjoyed the restaurants & bars nearby."
    • 7.6 "Good service."
      8.4 "84% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      8.3 "Lovely bar service, according to 83%."
    • 7.5 "Good breakfast."
    • 6.3 "Pool is mediocre."
    • 5.6 "Average amenities."
      6.1 "61% thought the building was acceptable."
      6.9 "69% said the architecture was not spectacular."
    • 4.6 "Value below average."
      0.9 "91% said the breakfast was too expensive."
      1.9 "81% said beverages were too expensive."
    • 3.9 "Not very clean."
      3.2 "68% said rooms were dirty."
      2.5 "75% said the bathroom was dirty."
    • 3.9 "Rooms are not good."
      2.2 "78% said rooms were small."
      3.8 "62% complained about the bathroom."
      3.7 "63% didn't like the uncomfortable beds."
      3.2 "68% said rooms were dirty."
      1.0 "90% thought they were poorly maintained."
      4.4 "For 56%, the rooms looked old."
      2.3 "77% found problems with the furniture."
      4.8 "52% had problems with the shower."
      3.2 "Air conditioning was criticized by 68%."
      2.5 "75% said the bathroom was dirty."
      2.7 "73% thought the tv was sub-standard."
      4.7 "53% were disappointed with the minibar."
    • 3.0 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
    • 2.8 "Quite uncomfortable."
      2.2 "78% said rooms were small."
      3.7 "63% didn't like the uncomfortable beds."
      2.8 "72% thought it was too noisy."
      3.2 "Air conditioning was criticized by 68%."
    View all review categories

    Overall rating

    7.7 Good
    Based on 969 reviews
    • 8.9 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
    • 8.2 "Breakfast is good."
    • 8.0 "Great service."
      8.5 "85% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
    • 6.5 "Pool is mediocre."
    • 4.9 "Value below average."
    • 4.6 "Not very clean."
      3.8 "62% said rooms were dirty."
      2.2 "78% said the bathroom was dirty."
    • 4.0 "Rooms are not good."
      3.1 "69% said rooms were small."
      4.2 "58% didn't like the uncomfortable beds."
      3.9 "61% complained about the bathroom."
      3.8 "62% said rooms were dirty."
      0.9 "91% thought they were poorly maintained."
      2.3 "77% found problems with the furniture."
      3.4 "For 66%, the rooms looked old."
      3.3 "Air conditioning was criticized by 67%."
      2.2 "78% said the bathroom was dirty."
    • 3.5 "Not very comfortable."
      3.1 "69% said rooms were small."
      4.2 "58% didn't like the uncomfortable beds."
      2.9 "71% thought it was too noisy."
      3.3 "Air conditioning was criticized by 67%."
    • 3.5 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    View all review categories

    Overall rating

    6.8 Good
    Based on 53 reviews
    • 9.5 "Terrific location."
    • 8.3 "Great service."
    • 4.4 "Rooms are not good."
      4.2 "58% complained about the bathroom."
    • 3.2 "Quite uncomfortable."

    Overall rating

    7.6 Good
    Based on 861 reviews
    • 9.4 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.5 "95% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      9.9 "99% liked the proximity to sightseeing."
    • 7.9 "Good service."
      8.7 "87% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 7.8 "Good bar."
    • 7.5 "Good breakfast."
    • 6.7 "Pool is mediocre."
    • 4.8 "Value below average."
    • 4.2 "Not very clean."
      3.6 "64% said rooms were dirty."
      2.5 "75% said the bathroom was dirty."
    • 3.7 "Rooms are not good."
      3.6 "64% complained about the bathroom."
      3.0 "70% said rooms were small."
      4.7 "53% didn't like the uncomfortable beds."
      3.6 "64% said rooms were dirty."
      0.8 "92% thought they were poorly maintained."
      2.5 "75% said the bathroom was dirty."
      4.2 "58% had problems with the shower."
      3.2 "For 68%, the rooms looked old."
      2.5 "75% found problems with the furniture."
      3.0 "Air conditioning was criticized by 70%."
    • 3.5 "Not very comfortable."
      3.0 "70% said rooms were small."
      4.7 "53% didn't like the uncomfortable beds."
      3.0 "70% thought it was too noisy."
      3.0 "Air conditioning was criticized by 70%."
    • 3.3 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    View all review categories
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    More

    Photos
    Map

    Map

    Close