Good to know
Distance to city centre
Distance to airport
|"Excellent breakfast, friendly and helpful staff"||(in 61 reviews)|
|"Nice, modern and clean rooms."||(in 15 reviews)|
|"Friendly and helpful staff."||(in 79 reviews)|
|"The bed is very uncomfortable"||(in 3 reviews)|
|"The hotel is totally different from the pictures."||(in 17 reviews)|
|"No replenishment of coffee tea and toilet amenities"||(in 5 reviews)|
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Excellent hotel with helpful staff. Location was very central and near to many main tourist attractions. Breakfast was of a very good quality with lots of choice. The room was spacious and very comfortable
Nothing to dislike. Perhaps the addition of a bar would be good
I loved this hotel, I arrived really early around 1230 and they said that my room was ready, furthermore to my delight that I was upgraded to the penthouse suite, it had a huge terrace with views to some beautiful buildings, amazing built in sound system, the hotel has undergone a very tasteful refurbishment, really helpful and kind staff, in a nice quiet safe location close to all the attractions. I will be back.
Very good cakes
Maybe coffee and cappucino
Almira day Since December Sangre. Inclined.
Hotel facilities were fine
The Hotel charging a Pre-Authorisation fee of one night's stay and then asking me to pay for the 2 nights stay. This meant I was paying for 3 nights but only staying 2. When I refused to pay for the 3rd night the Manager embarrassed me by threatening to call the Police. I was able to prove that 2 nights had been deducted from my card but they insisted that the Pre-Authorisation amount would be returned. I would prefer if they took for the entire stay either when I booked or before I arrived. The Pre-Authorisation took 10 days to get back to my bank as the Hotel CANCELLED it (Note, I didn't cancel it). I then transferred the money for one night's stay to the hotel. No apology was ever given by the hotel.
In the beating heart of Madrid: between Gran Vía and Callao, an entire city of leisure within reach and with all the guarantees of comfort.
The 4-star Eurostars Madrid Gran Vía is a Hotel in Madrid centre that is close to everything, right in the hustle and bustle of Madrid, which also offers you to utmost comfort in a quiet, pleasant atmosphere.
Official Hotel Information
based on 2,169 reviews
Things to know
- Wonderful sightseeing
- Great reception
- Modern Hotel
- Comfortable beds
Policies vary by room type and provider.
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Reviews about Eurostars Madrid Gran Vía
Most popular landmarks
- Plaza de Oriente 394 yd
- Palacio Real de Madrid 0.3 mi
- Plaza Mayor 0.4 mi
- Mercado de San Miguel 0.4 mi
- Plaza de la Villa 0.4 mi
- Templo de Debod 0.4 mi
|Madrid Barajas||8.6 mi|
|Madrid - Plaza De España||248 yd|
|Madrid - Principe Pio||0.5 mi|