Pros (+) Location, Location, Location!
5 stars
The Palace, a Luxury Collection Hotel, Madrid
Photos of The Palace, a Luxury Collection Hotel, Madrid
Overview
Featuring grand architecture, such as a stunning stained glass dome in its centre, Westin Palace Hotel offers a 5-star experience in one of Madrid's premier locations. It provides guests with a convenient base with Sol Metro Station only a 10-minute stroll away.
A variety of personalised services are available for guests of Westin Palace Hotel, like an express check-in and check-out feature, valet parking and 24-hour room service. Wellness facilities include a sauna and a sun tanning bed, and a relaxing massage session can be requested.
The rooms at the hotel have a private bathroom, a mini bar and wireless internet access. They all offer ironing facilities, a bathtub and a telephone.
The hotel features both restaurant and bar where guests can unwind of an evening with a meal and a drink. Guests are also able to try one of the many bars and restaurants in the area.
Westin Palace Hotel is just a short stroll from Museo del Prado. It is also within walking distance of La Latina, Gran Via and Chueca.
Latest deals for The Palace, a Luxury Collection Hotel, Madrid
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at The Palace, a Luxury Collection Hotel, Madrid
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Coffee machine
- Valet parking
- Business centre
- TV
- Cable or satellite TV
- Free toiletries
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- Bottle of water
- 24-hour front desk
Basics
- Wi-Fi (surcharge)
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
General
- Family rooms
- Fireplace
- Seating area
- Slippers
- Inner courtyard view
- Interconnected room(s) available
- Sofa
- Soundproof rooms
- Landmark view
- City view
- Storage available
Bathroom
- Shower
- Shower cap
- Additional toilet
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Bathrobe
- Private bathroom
Dining
- Minibar
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
- Coffee machine
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Accessible by lift
- Hypoallergenic
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Trouser press
Parking and transportation
- Parking
- Valet parking
- Private parking
- Shuttle service (additional charge)
Family friendly
- Cribs available
- Kids meals
- Kid-friendly buffet
Media and entertainment
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Outdoor
- Garden
Things to do
- Beauty salon
Health and safety
- Safe
Fitness
- Fitness centre
Spa
- Massage
Reviews of The Palace, a Luxury Collection Hotel, Madrid
8.1
Very good
1242 verified ratings
Wonderful
704
Very good
171
Good
150
Okay
67
Fair
69
Mediocre
32
Poor
49
Summary of reviews
Guests say
Guests appreciate the hotel's excellent location and cleanliness, but many express dissatisfaction with the service quality and the atmosphere due to ongoing renovations. The lack of communication regarding construction and room cleaning policies has also been a common concern.AI-generated from customer reviews
Sort by:Most recent
Score by provider
8.1 out of 10
4 reviews
All reviews
Pros (+) Service is excellent all around. The location is central and easy walk to popular plazas, a great park. Breakfast is amazing with self serve champagne!
Location
Plaza de las Cortes, 7, 28014 Madrid
What's nearby
- Museo del Prado390 yd
- Teatro Español412 yd
- Plaza de Santa Ana0.3 mi
- Plaza de Cibeles0.3 mi
- Puerta del Sol0.4 mi
- Madrid City Centre0.5 mi
- Plaza Mayor0.6 mi
- Parque del Retiro0.6 mi
- Teatro Real0.8 mi
- Plaza de Oriente0.9 mi
- Palacio Real de Madrid1 mi
- Plaza de Espana1 mi
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about The Palace, a Luxury Collection Hotel, Madrid
Low season | November |
|---|---|
High season | October |
Average price (weeknight) | £390 |
Average price (weekend night) | £468 |
When to book a room at The Palace, a Luxury Collection Hotel, Madrid
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.5 |
|---|---|
Distance to city centre | 0.4 mi |
Nearest airport | Madrid Barajas |
Distance to airport | 8.2 mi |