Overview

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Urban

Carrera de San Jeronimo 34, 28014 Madrid, Madrid, Spain
+34 917 877 770

£144+

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Video: Urban

A stay at Urban places you in the heart of Madrid, walking distance from Teatro Espanol and Plaza de Santa Ana. This 5-star hotel is close to Prado Museum and Plaza Mayor.

Overall guest ratings

8.9/10 Excellent
Based on 1,717 reviews
See all reviews

Review highlights

  • 9.9
  • 9.5
  • 6.1
  • 5.3

Good to know

  • Friendly atmosphere
  • Awesome terrace
  • Friendly service
  • Beautiful architecture

Nearby

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    About

    A stay at Urban places you in the heart of Madrid, walking distance from Teatro Espanol and Plaza de Santa Ana. This 5-star hotel is close to Prado Museum and Plaza Mayor.

    Rooms

    Make yourself at home in one of the 96 air-conditioned rooms featuring minibars and DVD players. Wired and wireless Internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.

    Amenities

    Enjoy a range of recreational amenities, including an outdoor pool, a steam room, and a fitness center. Additional amenities at this Art Deco hotel include complimentary wireless Internet access and babysitting/childcare (surcharge).

    Dining

    Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Madrid? This hotel has facilities measuring 3240 square feet (301 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available on request).

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Parking
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Laundry service
    • Express check out
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Steam room
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    Map

    Map

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    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    Based on 1,717 reviews
    • 9.9 "Terrific location."
    • 9.5 "World class service."
    • 9.2 "Awesome vibe."
    • 8.8 "Bar is amazing."
    • 8.2 "Amenities are good."
    • 6.1 "Breakfast is mediocre."
    • 5.3 "Pool is mediocre."
    • 5.3 "Rooms are ok."
    • 4.3 "Not very comfortable."
    • 3.9 "Internet is poor."
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    Overall rating

    8.9 Excellent
    Based on 1,373 reviews
    • 9.9 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.9 "99% thought the service was very professional."
      9.4 "94% said the reception staff was great."
    • 9.0 "Awesome vibe."
      10.0 "100% said it was a stylish hotel."
      8.4 "84% enjoyed the friendly atmosphere."
      9.1 "91% thought, the hotel was modern."
    • 8.9 "Bar is amazing."
      9.6 "Delicious alcoholic drinks, according to 96%."
    • 8.3 "Amenities are good."
      8.5 "85% thought the building was wonderful."
      8.8 "88% loved the terrace."
      10.0 "100% thought the architecture was beautiful."
    • 6.6 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 4.9 "Rooms are not good."
      2.5 "75% said rooms were small."
      2.9 "71% found problems with the furniture."
      1.3 "87% thought they were poorly maintained."
      3.5 "Air conditioning was criticized by 65%."
    • 4.2 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    • 4.0 "Not very comfortable."
      2.5 "75% said rooms were small."
      3.5 "65% thought it was too noisy."
      3.5 "Air conditioning was criticized by 65%."
    • 3.5 "Value below average."
      2.0 "80% said the breakfast was too expensive."
    View all review categories

    Overall rating

    8.9 Excellent
    Based on 137 reviews
    • 9.9 "Terrific location."
    • 9.4 "World class service."
      9.5 "95% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
      9.9 "99% thought the service was very professional."
    • 9.3 "Awesome vibe."
    • 8.9 "Bar is amazing."
    • 7.9 "Good amenities."
      8.1 "81% thought the building was wonderful."
    • 6.5 "Food is average."
    • 4.5 "Rooms are not good."
      2.3 "77% said rooms were small."
    • 3.8 "Not very comfortable."
      2.3 "77% said rooms were small."
    • 3.5 "Value below average."
    View all review categories

    Overall rating

    9.3 Excellent
    Based on 34 reviews
    • 9.9 "Terrific location."
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."

    Overall rating

    8.6 Excellent
    Based on 171 reviews
    • 9.7 "Terrific location."
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.9 "99% thought the service was very professional."
    • 8.9 "Vibe was good."
      9.9 "99% said it was a stylish hotel."
      8.6 "86% thought, the hotel was modern."
    • 8.4 "Bar is amazing."
    • 7.9 "Good amenities."
      8.2 "82% thought the building was wonderful."
      9.9 "99% thought the architecture was beautiful."
    • 6.7 "Average cleanliness."
    • 6.1 "Breakfast is mediocre."
    • 4.9 "Rooms are not good."
      3.0 "70% said rooms were small."
    • 4.3 "Not very comfortable."
      3.0 "70% said rooms were small."
    • 3.2 "Terrible value."
    View all review categories
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly atmosphere"
    "Awesome terrace"
    "Friendly service"
    "Beautiful architecture"
    data provided by TrustYou

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