Overview

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Pullman Zamzam Makkah

Central Area Ajyad, Mecca 21955, Saudi Arabia
+966 125 715 555

£104+

Overall guest ratings

7.6/10 Good
Based on 13,973 reviews

Review highlights

  • 8.4
  • 7.1
  • 3.6
  • 3.5

Good to know

  • Wonderful sightseeing

Nearby

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    About

    For Umrah & Hajj, Pullman ZamZam Makkah greets the pilgrims who enjoy the magnificent view of the holy Kaaba and Masjid Haram mosque. Amidst the grandeur of the Abraj Al Bait complex, 1,315 spacious suites and deluxe rooms offer in-room audio of prayer services at Masjid al-Haram. Savour international cuisines in all-day dining restaurants, grab-and-go from Tea lounge, or order in-room dining 24 hours a day. The hotel envelops you in an atmosphere of spirituality for a memorable experience.

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    accorhotels.com

    Amenities

    • Parking
    • Free Wi-Fi
    • Facilities for disabled guests
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Room service
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • ATM on-site
    • Business centre
    • Meeting/Banquet facilities
    • Cable or satellite TV
    • Coffee shop
    • Kitchen/Kitchenette
    • Free Internet
    • Pets not allowed
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    7.2 Good
    Based on 11,876 reviews
    • 8.4 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
      9.0 "90% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.1 "Good breakfast."
      9.6 "96% were happy with the price of the breakfast."
    • 5.7 "Service is ok."
      5.9 "59% said the reception staff was ok."
      5.2 "Only 52% thought the service was professional."
      5.3 "Only 53% found the restaurant service to be good."
    • 3.6 "Not very comfortable."
      4.6 "54% didn't like the uncomfortable beds."
      2.9 "71% said rooms were small."
      4.9 "51% thought it was too noisy."
      0.9 "91% criticized the small bathroom."
    • 3.5 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      4.1 "59% complained about the elevator."
      2.3 "For 77%, the lobby entrance was sub-standard."
      0.0 "100% thought the facilities needed updating."
      2.9 "71% didn't like the architecture."
    • 2.8 "Generally quite dirty."
      2.2 "78% said rooms were dirty."
      1.3 "87% said the bathroom was dirty."
      1.7 "Unclean dining area, according to 83%."
    • 2.8 "Awful rooms."
      0.9 "91% complained about the bathroom."
      2.2 "78% said rooms were dirty."
      4.6 "54% didn't like the uncomfortable beds."
      2.9 "71% said rooms were small."
      0.2 "98% thought they were poorly maintained."
      1.1 "For 89%, the rooms looked old."
      0.8 "92% found problems with the furniture."
      1.3 "87% said the bathroom was dirty."
      0.9 "91% criticized the small bathroom."
      2.2 "78% were unsatisfied with the kitchenette."
      1.4 "86% thought the tv was sub-standard."
      1.5 "85% had problems with the shower."
      0.5 "95% were disappointed with the minibar."
    • 1.9 "Disappointing internet connection."
      0.8 "92% said the wifi quality was bad."
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    Overall rating

    7.3 Good
    Based on 1,662 reviews
    • 8.3 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
    • 6.8 "Breakfast is mediocre."
    • 5.7 "Service is ok."
      5.7 "57% said the reception staff was ok."
    • 2.9 "Generally quite dirty."
      2.2 "78% said rooms were dirty."
      1.1 "89% said the bathroom was dirty."
    • 2.7 "Awful rooms."
      2.2 "78% said rooms were dirty."
      0.8 "92% complained about the bathroom."
      1.1 "89% said the bathroom was dirty."
      3.0 "70% said rooms were small."
      0.2 "98% thought they were poorly maintained."
      1.1 "89% found problems with the furniture."
      1.2 "For 88%, the rooms looked old."
    • 2.2 "Horrible vibe."
      1.5 "Unfriendly atmosphere, according to 85%."
      1.3 "87% criticized the unstylish hotel."
    • 1.7 "Disappointing internet connection."
      0.7 "93% said the wifi quality was bad."
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    Overall rating

    7.1 Good
    Based on 9,738 reviews
    • 8.0 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
      8.8 "88% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.9 "Breakfast is mediocre."
    • 5.1 "Service is ok."
    • 3.5 "Not very comfortable."
      2.8 "72% said rooms were small."
      4.3 "57% didn't like the uncomfortable beds."
      2.2 "Air conditioning was criticized by 78%."
      0.6 "94% criticized the small bathroom."
    • 3.4 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
      4.3 "57% complained about the elevator."
      2.5 "For 75%, the lobby entrance was sub-standard."
    • 2.6 "Generally quite dirty."
      1.8 "82% said rooms were dirty."
      1.5 "85% said the bathroom was dirty."
    • 2.4 "Horrible vibe."
      1.5 "Unfriendly atmosphere, according to 85%."
      1.1 "89% criticized the unstylish hotel."
      2.5 "For 75%, the lobby entrance was sub-standard."
    • 2.3 "Awful rooms."
      0.4 "96% complained about the bathroom."
      1.8 "82% said rooms were dirty."
      2.8 "72% said rooms were small."
      4.3 "57% didn't like the uncomfortable beds."
      0.2 "98% thought they were poorly maintained."
      0.7 "93% found problems with the furniture."
      0.9 "For 91%, the rooms looked old."
      1.5 "85% said the bathroom was dirty."
      2.2 "Air conditioning was criticized by 78%."
      0.6 "94% criticized the small bathroom."
      1.1 "89% thought the tv was sub-standard."
      2.3 "77% were unsatisfied with the kitchenette."
      1.4 "86% had problems with the shower."
    View all review categories

    Overall rating

    7.6 Good
    Based on 475 reviews
    • 8.4 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
    • 6.7 "Breakfast is mediocre."
    • 5.6 "Service is ok."
      5.7 "57% said the reception staff was ok."
    • 3.3 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
    • 2.6 "Generally quite dirty."
      2.1 "79% said rooms were dirty."
    • 2.6 "Awful rooms."
      2.1 "79% said rooms were dirty."
      0.8 "92% complained about the bathroom."
      1.1 "For 89%, the rooms looked old."
      0.9 "91% found problems with the furniture."
    • 1.9 "Disappointing internet connection."
      1.0 "90% said the wifi quality was bad."
    • 1.7 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
    View all review categories
    Good to know
    "Wonderful sightseeing"
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