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Distance to city centre
|"Great Environment with excellent staff."||(in 210 reviews)|
|"The breakfast buffet is exceptionally delicious"||(in 16 reviews)|
|"Excellent staff Spacious rooms."||(in 102 reviews)|
|"Dirty, bad customer service"||(in 31 reviews)|
|"There’s no room for sitting."||(in 77 reviews)|
|"It’s very close to Alharam."||(in 51 reviews)|
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location, breakfast, and the room met my expectation.
During my stay at the hotel they never picked up my calls when I called the room service!
Location was amazing, our room had Kaaba view. Steps to haram. Breakfast was good but nor super ! Staff were friendly.
the room was spacious. the breakfast was varaiaties. the location was very good with two exits north and south
The staff were very friendly and helpful.
The breakfast would have benefited from a bigger Indian Selection
Location is excellent Food & service was great
Bathroom was small and water drain system was slow. Waiting time for elevator was around 10 minutes on the weekend. Weekdays no problem
The Swissotel Al Maqam, Makkah is located in Makkah in Saudi Arabia, seen by many as the heart of the Muslim world. Built as part of the famous Abraj Al Bait complex and facing holy Kaaba, it gives visitors direct access to the mosque via the Ibrahim Al-Khalil street and Tunnel entrance in B2 or through a secondary route in the hotel. It also opens directly into the Abraj Al Bait complex for world-class shopping. Guests are also within miles of the Makkah Museum, Hira Cave, King Abdullah Zamzam Water Project, Masjid Al Haram Al Marwa Gate, and many other sites. The Zamzam Well is less than a quarter of a mile from the property.
An enormous and yet stylish property, it features two eateries – the Al Khairat restaurant serving meals throughout the day, and the Masharif lounge specializing in tea service. The hotel also has a concierge desk, luggage hold, 24-hour front desk, shoeshine services, laundry (for a fee), and some business services. Whatever a guest cannot find within the hotel, it is just steps to the shopping mall inside the Abraj Al Bait complex connected to the hotel.
There are more than 1,600 rooms, meaning this is a busy spot. The rooms range from classic twin rooms to luxury suites with views of Haram. Each is elegantly appointed with luxurious linens and bedding, a work desk, high-speed Wi-Fi, a sitting area, a well-appointed and private bath, climate controls, and phone services.
For travelers to Makkah, the Swissotel Al Maqam, Makkah is a premium option with top-notch service and all the amenities needed.
based on 17,542 reviews
Value for money
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Most popular landmarks
- Abraj Al-Bait Towers 345 yd
- King Fahad Gate 346 yd
- Well of Zamzam 0.3 mi
- Kaaba 0.3 mi
- Sacred Mosque 0.4 mi
- Jannat al-Mu'alla 1.1 mi