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Carat Vitalhotel Monschau Eifel

Laufenstraße 82, 52156 Monschau, North Rhine-Westphalia, Germany
+49 2472 860

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+49 2472 860

Overall guest ratings

7.5/10 Good
Based on 1,073 reviews

Review highlights

  • 9.1
  • 8.2
  • 4.7
  • 4.1

Good to know

  • Friendly service

Nearby

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    About

    When visiting Monschau, CARAT - Das Vitalhotel Monschau is a great choice to consider. Guests indulge in spa services, then grab a bite to eat at the restaurant. There's an indoor pool and a bar/lounge, and rooms at this upscale hotel offer minibars and room service.

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    Amenities

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Indoor pool
    • Skiing (downhill)
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Playground
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    Based on 1,073 reviews
    • 9.1 "Excellent breakfast."
    • 8.2 "Bar is amazing."
    • 7.7 "Good pool."
      8.9 "Clean pool, said 89%."
    • 7.7 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 7.4 "Good location."
      9.6 "City centre within easy reach, said 96%."
      10.0 "100% liked the proximity to sightseeing."
    • 4.7 "Value below average."
    • 4.1 "Not very comfortable."
      3.5 "65% didn't like the uncomfortable beds."
      4.6 "54% thought it was too noisy."
      0.9 "Air conditioning was criticized by 91%."
      2.5 "75% criticized the small bathroom."
    • 3.8 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
    • 3.5 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      3.5 "65% didn't like the uncomfortable beds."
      1.2 "88% thought they were poorly maintained."
      1.1 "For 89%, the rooms looked old."
      2.3 "77% said the bathroom was dirty."
      0.0 "100% were disappointed with the minibar."
      1.3 "87% had problems with the shower."
      0.9 "Air conditioning was criticized by 91%."
      3.1 "69% thought the tv was sub-standard."
      2.5 "75% were unhappy with the view."
      2.5 "75% criticized the small bathroom."
    • 3.1 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
      4.5 "For 55%, the lobby entrance was sub-standard."
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    Overall rating

    7.5 Good
    Based on 708 reviews
    • 9.2 "Excellent breakfast."
    • 8.5 "Bar is amazing."
    • 7.9 "Good location."
      9.7 "City centre within easy reach, said 97%."
    • 7.6 "Good service."
      9.0 "90% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 6.1 "Food is average."
      5.9 "Only 59% were satisfied with the menu."
      6.9 "69% thought the dining experience was appropriate."
      6.0 "Side dishes were satisfying, according to only 60%."
    • 4.7 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      4.4 "For 56%, the lobby entrance was sub-standard."
      0.9 "91% thought the facilities needed updating."
    • 4.5 "Not very comfortable."
      3.9 "61% didn't like the uncomfortable beds."
      4.7 "53% thought it was too noisy."
      0.6 "Air conditioning was criticized by 94%."
      2.4 "76% criticized the small bathroom."
    • 3.4 "Rooms are not good."
      1.5 "85% complained about the bathroom."
      3.9 "61% didn't like the uncomfortable beds."
      1.0 "For 90%, the rooms looked old."
      1.1 "89% thought they were poorly maintained."
      0.0 "100% were disappointed with the minibar."
      0.6 "Air conditioning was criticized by 94%."
      4.6 "54% found problems with the furniture."
      1.4 "86% had problems with the shower."
      2.1 "79% said the bathroom was dirty."
      2.9 "71% were unhappy with the view."
      2.4 "76% criticized the small bathroom."
    • 3.4 "Internet is poor."
    • 2.9 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
      4.4 "For 56%, the lobby entrance was sub-standard."
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    Overall rating

    7.6 Good
    Based on 214 reviews
    • 9.0 "Excellent breakfast."
    • 8.0 "Location is great."
      9.6 "City centre within easy reach, said 96%."
    • 7.7 "Good pool."
    • 7.5 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 5.5 "Food is average."
      5.9 "Only 59% were satisfied with the menu."
    • 4.7 "Value below average."
    • 3.9 "Not very comfortable."
      4.4 "56% thought it was too noisy."
      3.0 "70% didn't like the uncomfortable beds."
    • 3.5 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      1.7 "83% thought they were poorly maintained."
      5.0 "Only 50% said rooms were clean enough."
      3.0 "70% didn't like the uncomfortable beds."
      2.2 "78% said the bathroom was dirty."
    • 3.4 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
    • 3.4 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
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    Overall rating

    7.4 Good
    Based on 32 reviews
    • 9.2 "Excellent breakfast."
    • 7.8 "Good service."
    • 7.3 "Good location."
    • 5.4 "Food is average."
    • 5.3 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 3.8 "Not very comfortable."
    • 3.5 "Rooms are not good."
      2.2 "78% complained about the bathroom."
    • 3.4 "Vibe wasn't good."
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    Overall rating

    7.8 Good
    Based on 118 reviews
    • 8.9 "Breakfast is good."
    • 7.8 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 6.6 "Location is acceptable."
    • 5.4 "Average amenities."
    • 5.4 "Food is average."
      6.0 "Only 60% were satisfied with the menu."
    • 4.7 "Not very comfortable."
      3.8 "62% didn't like the uncomfortable beds."
    • 4.1 "Internet is poor."
    • 4.0 "Value below average."
    • 3.8 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      3.8 "62% didn't like the uncomfortable beds."
    • 3.5 "Vibe wasn't good."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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    dinner buffet
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    friendly pleasant atmosphere
    nice weekend
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    lamps dusty
    rest was okay
    short relaxing vacation
    eifel
    suitable for short break
    good location on the edge
    small pool
    missing a mini bar
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