Portola Hotel & Spa At Monterey Bay

4 stars
2 Portola Plaza, Monterey, CA 93940, United States
Monterey, CA
8.3
Very good
based on 3910 reviews
3,910 reviews
Fri 7/11
-
Sat 8/11
1 room, 2 guests
Deals from
£165
/Cheapest rate per night
Room type
Provider
Nightly total
Queen room
£165
Standard Room
£187
King room
£190
47 more Portola Hotel & Spa At Monterey Bay deals
47 more Portola Hotel & Spa At Monterey Bay deals
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Portola Hotel & Spa is situated in Monterey and is within a short walk of nearby sightseeing spots, such as Monterey Institute of International Studies. It is also set only minutes away from Old Fisherman's Wharf.

Guests are able to take a dip in the outdoor pool, or work out in the well-equipped gym. Relaxation options include a Jacuzzi and a beauty centre. It also has its very own wellness centre, Spa on the Plaza.

The hotel features 379 rooms, each equipped with movies-on-demand, a flat-screen TV and a refrigerator. All have their own bathroom with robes and amenities.

Those staying at Portola Hotel & Spa are welcome to experience European cuisine at The Club Room, or try local meals at Jacks Monterey.

Local sites near the hotel include the Monterey Museum of Art and Monterey Bay National Marine Sanctuary. Guests will find lots to see and do in the surrounding area, with Monterey Bay Aquarium a brief car ride away.

8.3
Very good rating
Based on 3,910 verified guest reviews

Latest deals for Portola Hotel & Spa At Monterey Bay

Fri 7/11
Sat 8/11
Double room
bed type unknown
£197
nightly with fees
bed type unknown
£229
nightly with fees
bed type unknown
£230
nightly with fees
King room
bed type unknown
£190
nightly with fees
bed type unknown
£201
nightly with fees
1 king bed
£202
nightly with fees
Queen room
2 queen beds
£165
nightly with fees
2 queen beds
£170
nightly with fees
2 queen beds
£183
nightly with fees
Standard Room
bed type unknown
£187
nightly with fees
bed type unknown
£257
nightly with fees
bed type unknown
£275
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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Amenities at Portola Hotel & Spa At Monterey Bay

  • Snorkelling
  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Coffee machine
  • Valet parking

Basics

  • Wi-Fi (surcharge)
  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned

Things to do

  • Hiking
  • Eco tourism
  • Beach access
  • Bicycle hire
  • Fishing
  • Scuba diving
  • Diving
  • Snorkelling

Health and safety

  • Contactless check-in/check-out
  • Face masks for guests available
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Safe

Dining

  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)

Services and conveniences

  • ATM on-site
  • Business centre
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • 24-hour front desk

Pool and spa

  • Spa and wellness centre
  • Massage
  • Heated pool
  • Spa
  • Hot tub
  • Outdoor pool

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Hypoallergenic
  • Accessible parking
  • No smoking

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Parking and transportation

  • EV charging station
  • Parking
  • Valet parking

Bathroom

  • Hairdryer
  • Bathrobe

Outdoor

  • Terrace/Patio
  • Balcony

Bedroom

  • Fold-up bed
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Media and entertainment

  • Cable or satellite TV

General

  • Storage available

Family friendly

  • Kids meals

Fitness

  • Fitness centre

Reviews of Portola Hotel & Spa At Monterey Bay

8.3
Very good
3910 verified ratings
Wonderful
1897
Very good
784
Good
552
Okay
258
Fair
185
Mediocre
90
Poor
144

Summary of reviews

Guests say
Guests appreciated the beautiful location, friendly staff, and nice interiors of the hotel. However, many expressed dissatisfaction with the service quality, cleanliness, and some amenities not meeting expectations, particularly regarding the spa facilities and room conditions.
AI-generated from customer reviews
Location9.5 out of 10
Cleanliness3.5 out of 10
Service3 out of 10
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All reviews

2.8
Poor
Anonymous, Oct 2018
Pros (+) Not much
Cons (-) No customer service staff didn't care, elevators were slow and one was broken
5.4
Fair
Anonymous, Apr 2017
Pros (+) The hotel is a short walk to the pier.
Cons (-) There is a lot of construction around the hotel, which makes things loud and busy. We had to wait until after 5 to check in ad still didn't get what we had asked for. There was a large convention there and basically the staff told us that they couldn't do anything to accommodate us. We ended up with a room on a VERY busy street and a toilet paper rack that kept falling on the ground. I was really ...
Read more
8.8
Very good
Anonymous, Mar 2017
Pros (+) We love the Portillo but the construction is very distracting. We come about once a year and last year it was complete distraction as well. The room we got this trip was so noisy. We could hear everyone walking by yelling and screaming in the middle of the night. I wish we had staying in the main building. Everything else was oerfect! We love the portola... we will visit again even tho this wasn't...
Read more
10
Wonderful
Anonymous, Feb 2017
Pros (+) We paid 150 plus 20 to park. I am at peace with it. Recommended.
Cons (-) 20 additional to park...cmon.
4.0
Mediocre
Anonymous, Feb 2017
Cons (-) Hotel was under construction. It was loud and not the least bit relaxing. We were woken up in the middle of the night by drunks cursing in the plaza area. The carpet in the room was stained. The power went out multiple times and I had one family member get stuck in the elevator. The staff was friendly but my experience overall was not pleasant.
8.5
Very good
Micah, Jan 2017
Pros (+) Walking distance from everything.
Cons (-) Construction during our stay and a long walk from the elevators
6.8
Okay
Anonymous, Dec 2016
Cons (-) Jackhammers outside my window at 8am, nonstop construction noise on hotel and conference center next door. Poor service in restaurant. Good location & friendly staff
2.0
Poor
Anonymous, Dec 2016
Cons (-) Shards of glass on the room floor; freezing temperature when we walked into the room (heater was not on); once heater was turned on, had little to no effect, so we slept in bathrobes and ordered two extra blankets. Hotel is currently under major renovation, so the check-in feels like a motel and there is no entry lobby.
10
Wonderful
Anonymous, Nov 2016
Pros (+) my kids loved the pool and hot tub.
10
Wonderful
Erik, Oct 2016
Pros (+) Close to everything downtown and you're right next to Fisherman's Wharf. Staff were professional and very accommodating. Spa services were great.
Cons (-) Construction was going on outside for their conference center so you have to walk around it a little bit but inside you couldn't hear it from where I was staying along Pacific Street.

Location

2 Portola Plaza, Monterey, CA 93940

What's nearby

  • Monterey Maritime Museum139 yd
  • Museum of Monterey155 yd
  • Wharf Theater279 yd
  • Fishermans Wharf291 yd
  • Monterey Bay Whale Watching Cruises403 yd
  • Larkin House0.3 mi
  • Sano Spa0.4 mi
  • Cathedral of San Carlos Borromeo0.4 mi
  • Elysium0.5 mi
  • Dennis the Menace Park0.5 mi
  • Monterey Museum of Art-La Mirada0.6 mi
  • Cannery Row1 mi

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Portola Hotel & Spa At Monterey Bay

Low season

High season

Average price (weeknight)

Average price (weekend night)

January
August
£225
£259
Cheapest month to stay with an average 20% drop in price.
Most expensive month to stay with an average 25% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Portola Hotel & Spa At Monterey Bay

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Portola Hotel & Spa At Monterey Bay

  • If you’re after a cheap room at Portola Hotel & Spa At Monterey Bay, then you should consider staying during the low season. The cheapest deals can generally be found in January and March.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Portola Hotel & Spa At Monterey Bay, plan to stay on a Thursday or Tuesday. The most expensive day is usually Sunday.
  • How long should you stay at Portola Hotel & Spa At Monterey Bay? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Portola Hotel & Spa At Monterey Bay

  • What activities are available for kids at the Portola Hotel & Spa At Monterey Bay?

    Children between the ages of 3 and 12 will love the Portola Pirate Kids Program available at the Portola Hotel & Spa At Monterey Bay. Through this program, they will be able to participate in fun and engaging activities such as a treasure hunt around the property. But that’s not all, kids participating in the Pirate Program receive a pirate-themed gift at the end of their stay, and the gift changes with every additional stay, culminating in a Pirate Party for your kid and up to 10 of their friends on the 5th stay.

  • What are my options if I want to organize a meeting at the Portola Hotel & Spa At Monterey Bay?

    The Portola Hotel & Spa At Monterey Bay has over 30 spaces that can be used to organize business meetings and events, ranging from smaller boardrooms fitting 18 people to large banquet rooms for up to 1200 people. The hotel staff will be there to help you coordinate all the details of your event from the catering to audio-visual with a team that will assist on the day. If you are looking to include a team building activity, you will be able to choose from a range of options such as a bocce tournament, a round of golf or some more active options such as kayaking or a scavenger hunt.

  • What services are available at the Portola Hotel & Spa At Monterey Bay for couples?

    Surprise your partner with a Breakfast For Two Package when you book your stay at the Portola Hotel & Spa At Monterey Bay. This package includes a homemade sweet treat on arrival, buffet breakfast for two, as well as complimentary access to the jacuzzi, heated pool and a cabana by the swimming pool. In addition, you can add bit of extra romance by booking the Spa Renewal For Two package which includes a couples Symphony Massage as well as steam showers.

  • How can I get from Monterey Regional Airport to the Portola Hotel & Spa At Monterey Bay?

    If you are thinking of catching public transport after your flight, get on board Bus Line 93 from outside the airport terminal heading towards Monterey, get off 31 stops later at the Pacific / Parking Garage stop, and the Portola Hotel & Spa At Monterey Bay will be a 4m from the stop. The full trip will take about 40m and a one-way fare will cost $4. A quicker way to reach your accommodation would be by taxi, which would take about 10m with a one-way fare of $20.

  • How much will it cost me to bring my pet with me to the Portola Hotel & Spa At Monterey Bay?

    Pet dogs are welcome at Portola Hotel & Spa At Monterey Bay and you will be able to have up to two dogs per room. A pet fee of $50 applies for the first night of your stay and $25 for each additional night, with a maximum fee of $100 per stay.(Prices checked 28/05/19).

  • Where is Portola Hotel & Spa At Monterey Bay located?

    Portola Hotel & Spa At Monterey Bay is located at 2 Portola Plaza in Downtown, 0.1 miles from the centre of Monterey. Monterey Maritime Museum is the closest landmark to Portola Hotel & Spa At Monterey Bay.

  • When is check-in time and check-out time at Portola Hotel & Spa At Monterey Bay?

    Check-in time is 16:00 and check-out time is 12:00 at Portola Hotel & Spa At Monterey Bay.

  • How far is Portola Hotel & Spa At Monterey Bay from the airport?

    Portola Hotel & Spa At Monterey Bay is 3.2 miles from Monterey Regional. Portola Hotel & Spa At Monterey Bay is 52.5 miles from San Jose.

  • Does Portola Hotel & Spa At Monterey Bay have a pool?

    Yes, Portola Hotel & Spa At Monterey Bay has a pool on-site.

  • How does KAYAK find such great Portola Hotel & Spa At Monterey Bay hotel deals?

    KAYAK scours the web for all room deals available at Portola Hotel & Spa At Monterey Bay in Monterey and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Portola Hotel & Spa At Monterey Bay and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Portola Hotel & Spa At Monterey Bay.

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Closest

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3-star hotel
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Cheapest

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3-star hotel
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2-star hotel
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3-star hotel
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Most recommended

See most recommended stays in Monterey
3-star hotel
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4-star hotel
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4-star hotel
8% cheaperIntercontinental Hotels The Clement Monterey By IHG8.8 Excellent (2,350 reviews)1.12 miOutdoor pool, Spa and wellness centre, Fitness centre£166+
3-star hotel
31% cheaperVictorian Inn8.7 Excellent (2,352 reviews)0.84 miWi-Fi, Tea/coffee maker, Coffee machine£126+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.7
0.1 mi
Monterey Regional
3.2 mi

Everything you need to know for your stay in Monterey

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