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Staff was helpful and nice, room was clean, and plenty of parking. The bathtub was peeling, the towel rack was about to fall off, and bad sound insulation, you can hear everything outside your room and overhead.
Great value. Clean hotel. Better price than the Westin or the Hilton and you get the same thing. Plus more. Couldn't check in until 4pm.
Loud doors slamming all through the night. It was just liyd period. Had to buy ear plugs just to sleep.
For a quick trip this hotel was perfect, the rooms, staff in general everything. The food at the hotel wasn't that good.
just other hotel, room was clean, bath was ok
Walking out the door for the last time and greatly relieved that I would never be going back. The place stinks-icky-sicky carpet deodorizer smell. The room was unclean, the bathtub wouldn't drain, the air conditioner didn't work well and the bathtub looked like it hadn't been cleaned in a year. The staff moved us to another room that was better, but had clean issues as well. Definitely never again on this hotel!
Hotel had a great breakfast and comfortable beds There was ants in the bathroom being on the second floor
Location, comfort, breakfast quality and value for money Front desk was not too accommodating to change king bed to 2 beds
Location Lack of tv channel selections.
It's okay for the money. There is an AMC theater "literally" next door. The park is located in a predominantly (east) asian neighborhood, so if you are someone interested in this kind of a neighborhood, you will love it. Free breakfast, wifi and parking. There was no regular window to my room. There was a small window at the top of the wall, which is covered with small cloth and street light was coming in to the room through out the night. I felt like I was staying in a motel. The park is located in a predominantly (east) asian neighborhood, I kind of felt left out. I do not want to sound rude but I wouldn't have booked the hotel if I knew about this.
Clean and good amenities for price
Centrally located, friendly staff, knowledgeable people, and rooms were spacious.
This is a very comfortable and convenient hotel that our friends in Los Angeles strongly recommend us to stay. They also told us that it is a best hotel for Chinese tourists because of its best location. We will choose this hotel for our next trip to the US. For the time being we have no unhappy experience during stay in this hotel
The staff was extremely pleasant, and helpful. They greeted me each time, with a genuine smile. I would recommend this hotel to anyone.
Good food close by A little far from beaches
Nice rooms. The web site for the hotel under amenities said free breakfast. We did not get ffree breakfest. Even when I pointed out to the staff and showed Them. They said it was because I booked through a different web site. But under amenities listed is pool workout room and I was allowed to use those amenities. Free breakfast is always a consideration when I book hotels. So I was bummed. Started my day off bad.
If you are in Monterey park for Chinese food, you can't beat staying here. Renovation starts at 9am
We really enjoyed our stay at the hotel, we felt the rooms were very clean and modern, staff were very helpful, one gentleman find us some tokens for reduced rates at Knotts Berry Farm. We had a car so could drive to all relevant attractions and the shopping outlet next to the hotel was very handy. Very good value for money!! No, we really enjoyed our stay and would recommend you to family and friends.
Clean and quiet. Staff was very attentive and helpful N/A
Location Towels in the room (3 towels) and beds seems to be older (sagging).
Cookies! And the pool was lovely and the bed amazingly comfortable! There were no towels out by the pool! Brrr! We had to use some on the ground. And it's a weird area...but, it was necessary for us.
Very good 2 rooms, good fitness room. house-keeping does not work after 2 p.m.
free self-parking kind staffs location no refrigerator in room elevator is too old
The room was in perfect condition. The bed was amazingly comfortable, and felt very luxurious. This was a great room for an amazing price.
Great location, near Downtown LA, close to 10 free way view of the Near Quiet Canyon Golf Course They are updating the hotel. Noise from rooms above are annoying. Need to insulate floors and walls.
I liked the looks of the lobby and location in relation to my trip needs. No brakefast included. Booked a "queen" bed and only two full size beds in one room was what I received without extra accommodation when I expressed disatisfaction.
My room was next to elevator, so very noisy. Otherwise, no complaints.
We were a family of 5 who needed something near LA but not too close and this was perfect. Right near the freeway entrance for a 15min drive to downtown.
We loved the pool, the restaurant, our room, the cleanliness, and no hidden charges. Bonnie, at the front desk used our name, when she said good morning, when we came down for breakfast. It was a very nice touch. No.
The room was very clean and bed was comfortable. Staff was very friendly and helpful. It's in a great location! Family friendly. Location is excellent because it's right across the street from Montebello mall and it has the movie theatre right up the street.
Just the bed. View was the roof! All.. It eas in construction, a mess, i dident smoke and gor cjarged for smoking 200!
Convenient to our location and the room was clean and beds were comfortable. Breakfast area was very cramped - three small tables. We tried twice but all the tables were occupied. Also, there was a problem with the room keys. In the morning, they would not work. The clerk at the front desk ran them through again and they keys still did not work. We finally got help from one the staff who was helping another guest with the same problem.
Staff very attentive One entrance
staff were nice few tables for breakfast fridge was broken microwave was broken
No tooth brushes and tooth paste!! No alert that the free breakfast is offered only from 0600 hrs to 0900 hrs I think.. No alert at all. No food to purchase at the hotel outside those hours, not even machines. Once I decided to stay a few extra hours, I had to pay a full extra day and physically go to front desk to show my cc! Front Desk had All of my info! Why charge double and why force me to show the cc in person? Highly Inconvenient!
It is close to restaurants and shops. The room is clean.
Staff was great, was in a great location. Comforter was not clean.
The price was good The walls are very thin so you hear everything going on around you. The beds are horrid. Every time my husband would turn it would wake me up
Few Staff members is not friendly enough in interacting .And breakfast quality is not good.
The staff provide good service . None
Little touches. Free breakfast. Comfortable Stay. Convenient Location. Friendly Staff.
They offered toothbrush and snack care kit Pillows were limited only two on a california king seemed strange.
This guest did not leave comments about this hotel.
The room size is small, carpet is dirty. The bathroom seems to had a bad water damage previously, the door is peeling off and the shower wall looks like is about to fall. I will not stay in this hotel ever again.
I liked that the room looks remodeled. Amenities in the room isn't bad. There is a fridge, and microwave. Toothbrush, toothpaste and shampoo was provided...which is nice. Overall, the room feels clean. It looks like a remodeled hotel. The walls are thin, so you hear other people in another room and outside the hallway when they walk by. At night, the room can get stuffy, and the AC is very loud.
location to our meetings WiFi was not a good signal they need to correct this.
Check in was at 2:00 p.m. went to check in and our room wasn't ready yet after hours of driving I just wanted to relax
It was close to various shopping centers and the venue where we were going to attend. The room wasn't cleaned very well: stained comforter, dark brown stains on the bathroom door.
I liked the low price on bar drinks and hospitality
Low quality casino. Smokers near every entrance. Management was very by their own "rules" and unwilling to make any type of exceptions to make our stay more comfortable. Ended up cutting our stay short and booking a room with Hilton instead.
Great rate, room service was good, good value, convenient location. Staff was super friendly and helpful. It was next to outlets which was nice, right off highway and had everything you need. Its not your LA hotel but its a good option. We found movies near, shopping, on site eating. It was about 40 minutes from West Hollywood so we could get into the city and it was good to stay out of all the traffic.
huge room and price was good better internet connection
Value Breakfast was horrible... Did not include fruit as stated on website, juice machine was broken, only cereal was raisin bran. Pool closes at seven o'clock. Was told by staff that I should not flush toilet paper down the toilet..... ????
My pillow felt like it had maybe 20 cotton balls in it. Other then that my stay was wonderful no other complaints.
It was fairly inexpensive for being a last minute booking. The maids were very nice and helpful. There were always groups of people just hanging out at the entrances of the hotel, at all hours..I didn't feel safe going to and from my car with my two little girls by myself. If it didn't smell like weed in the hallways and entrances, it would smell like mold. The walls in the room were stained with yellow streaks and the bathroom didn't have ventilation. No screens on the windows either (not very safe for kids).
The breakfast is nice. It seems to be cheap but tasty. My friend forgot his mobilephone charger. But there was no charger.
The bed and pillow are comfy, the people who works here are polite. It's very var from the downtown. I spent almost $70 to go to the downtown each way or it takes 2 hours by bus. No fridge, microwave and safe in the bedroom. You can hear the nextdoor neighbour talking. Cant open the window!!
Lot of parking space available. The rooms would need a serious renovation, at least according to the european standards. Was noisy till 10pm due to an organised party in the pool, although we asked for a quiet room at check-in. Atypical breakfast.
The room was very well kept by the staff, room well appointed with desk, chairs, comfy bed and cable TV. Also fridge and tea/coffee making None.
I like how comfrtable we were I would prefer to be called to the room to see if we have checked out..instead of having housekeeping open the door twice on us. the bathroom was not mopped or swept properly. I saw alot of hairs and blood droplets on the floor. I was on the non smoking part of the hotel because my kids have asthma and we smelled smoke inside our room. like if someone was smoking next door or on the hallway.
that it offer free breakfast
Staff was not very polite, loud music in the lobby under the room, room was not very clean.
quiet and convenience location in interstate 5 and easy access to most of the freeways in LA. no water boiler, refrigerator and the bed
The price was low. Carpet seemed new, or recently cleaned. Old, run down motel in need of many repairs. I could hear my neighbors very clearly.
I really liked it - for the value for the money, it was old, basic, but clean, no bugs! Staff was great. Bed was comfortable. Great for a place to crash for the night.
I liked how cheap it was. It was a bit dirty and the staff wasn't super helpful or friendly.
Good enough to sleep Showers were old and fixtures loose ac unit to close to bed it didn't cool the rest of the room
I was looking for a cheap place to stay while I went to Universal Studios Park. It was cheap, close to a freeway and less than 30 minutes away from the park. The floors felt dirty and walking on the second floor walk way to get to our room felt like it was going to collapse
Room was clean, good location, fairly quiet even though near the freeway, property feels quite safe as it is separated from the surrounding neighborhoods, Carl's Jr next store makes for easy breakfast, good place to stay if you are a solo traveler or just spending a quick night there The floor tile around the sink and bathroom were all broken and loose, shower/bath tub had seen better days, shower control is a strange 2-in-1 knob system, extended stays may be more comfortable elsewhere, the driveway is somewhat awkward with the off-ramp adjacent to it
Free porn, great t.v., clean room and sheets and mattress, very comfy and staff very nice. It was real great for the price...I was very shocked!!
It's nice and very accommodate Theres nothing there not to like.
YES THE SHOWER FILLED UP WITH WATER IT SMELT THEY ONLY HAD A CHINESE CHANNELS ON TV BREAKFAST WAS HORRIBLE AND IT WAS WAY TOO OVER PRICED
Absolutely nothing, the hotel is deplorable and in a dilapidated condition. I feel if anything this building should be condemned. As I said above this hotel did not meet any of my expectations nor did it depict the pictures on the site. I found mold in the bathroom, feces on the walls, dirty floors, dirty shower,and the staff did not seem to care when I voiced my concerns.
Location is ok.
King bed Its kind of old, and the lobby smelled a lot like cigarette.
Bed was soft Room was small guest services rude shower was dirty no tv channels
This guest did not leave comments about this hotel.
Location 10 dollar lost key fee for piece of plastic!This will put negative stereotypes in the mind of the customer. It absoulutely does not need to be such a high fee-penalty-profitmaker.
The only think we like about this hotel is the air conditioner working properly. We booked for two queen beds, got two full beds instead. There were carpet stain. The smell wasn't great. We have to turn on the AC in order for the spell to go away. There was no coffee pot. The towel were old and worned out....
I like that the room was clean. Did not have size bed size requested on line.
This guest did not leave comments about this hotel.
Good rates, close to freeway, quite neighborhood Not pristine clean, no breakfast or included amenities, not really close to anything
Absolutely nothing ! This was the absolute worst place to stay ! First I was traveling with my 3yr old son & his Father , so when we turned the TV on I was upset that PORN was the 1st thing to pop up. 2nd the bathroom had mildew all on the ceiling with a horrible stintch that lingered the bathroom . You have to go to some sort of lobby where the laundry & eating area was in one room to microwave food since the rooms didn't come with one, mind you that microwave was Filthy, old , nasty, & very disgusting . The phone or remote control in our room did not work. So after all of this , When I finally got my alone time to bathe while my family was asleep , THE HOT WATER DID NOT WORK ! & NONE of the workers would answer at the front office at 1am.. So finally I was furious & went back to the front desk that morning and They tried to accuse me of lying about the hot water & it took them over a hour to have their maintence man come fix it . "Coincidentally" "SOMEBODY" turned the bath fosset with pliars so the water can only get Luke warm , so the maintence guy had to turn it back. I'm Pretty sure the Hotel did that to save on money so people can't use hot water. After all that the manager had the audacity to stop us while leaving this hell hole telling us despite all the stuff that happen can we leave a good review . UUMMMM NO ! DON'T STAY HERE !
It was close to the places I wanted to see and the bed was comfortable. It was fairly clean, I wasn't expecting it to be amazing. There was no dresser in our room and the tv was going out.
It was pretty good for the value.
Not much to say Bathroom smell
Spacious rooms. Plenty of parking. Accessible location. Good value. Many great Chinese restaurants in neighborhood. Wifi occasionally gets disconnected.
I booked and paid for 3 night but I couldn't stand it and stayed only 2 nights and checked out and asked for refund for the 3rd night that I didn't use and they refused to refund me. It's unbelievable! I have never met any hotel does such a robbery!
Beds were actually comfortable.
Close to Walmart. Dirty carpet - super dirty carpet. Sheets stained, and or had cigarette butts (in the sheets we requested to replace the possibly washed but stained sheets on the bed.) Towels/sheets looked stained and old. One room had the smell of urine. No phones in the room so if you need to contact the front desk use your cell... shampoo and soap in wall dispensers. Be sure to inspect room before paying.
Very friendly staff
I can walk to the stores and restaurants. Staff are very friendly No room service ... Not for romanic couples
Dirty bathrooms and rooms smelt like cigarettes
Friendly staff. Good internet. Laundry room. Clean. Air condition. So so