4 stars
Grand Mercure Lake Biwa Resort & Spa
Photos of Grand Mercure Lake Biwa Resort & Spa
Overview
Hotel with a coffee shop, a short walk to Lake Biwa A restaurant, a coffee shop/cafe, and self parking are available at this smoke-free hotel. Free WiFi in public areas and free train station pick-up are also provided. Additionally, laundry facilities, a front-desk safe, and free train station drop-off are onsite. Grand Mercure Lake Biwa Resort & Spa offers 362 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries. This Nagahama hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for Grand Mercure Lake Biwa Resort & Spa
Amenities at Grand Mercure Lake Biwa Resort & Spa
- Restaurant
- Room service
- Coffee machine
- Shuttle service (free)
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Airport shuttle
- Meeting/Banquet facilities
Bathroom
- Shower
- Bathtub
- Bidet
- Hairdryer
- Toilet
- Open-air bath
- Toilet paper
- Toothbrush
- Public bath
Basics
- Wi-Fi
- Towels
- Free toiletries
- Shampoo
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
General
- Executive lounge access
- Family rooms
- Slippers
- Lake view
- Tatami (traditional Japanese flooring)
- Telephone
- Mountain view
- Storage available
Services and conveniences
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key access
- Private check-in/check-out
- 24-hour front desk
Accessibility and suitability
- Lift
- Accessible by lift
- No smoking
- Upper floors accessible by lift
- Designated smoking area
Things to do
- Hot spring bath
- Bicycle hire
- Cycling
- Beauty salon
- Karaoke
Parking and transportation
- Shuttle service (free)
- Parking
- Airport shuttle
- Private parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Dining
- Restaurant
- Refrigerator
- Coffee machine
Pool and spa
- Massage
- Sauna
Laundry
- Laundry facilities
- Laundry service
Bedroom
- Sofa bed
- Wardrobe or closet
Outdoor
- Garden
Workspace
- Desk
Health and safety
- Daily housekeeping
Reviews of Grand Mercure Lake Biwa Resort & Spa
7.5
Good
595 verified ratings
Wonderful
161
Very good
150
Good
102
Okay
63
Fair
58
Mediocre
31
Poor
30
Summary of reviews
Guests say
Guests appreciated the great location and the variety of delicious breakfast options. However, many expressed dissatisfaction with the service, citing unprofessional staff and cleanliness issues in the rooms and common areas. The hotel amenities were seen as average, with some rooms being spacious but outdated. Overall, while there are positives, significant improvements are needed in service and upkeep.AI-generated from customer reviews
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Score by provider
7.4 out of 10
4 reviews
Location
38 Oshima-Cho, Nagahama 526-0066
What's nearby
- Ho Park264 yd
- Nagahama Castle384 yd
- Keiunkan Garden0.3 mi
- Nagahama Railway Square0.3 mi
- Nagahama Train Station0.4 mi
- Kurokabe Square0.5 mi
- Nagahama Hikiyama Museum0.6 mi
- Chizenin0.7 mi
- Daitsuji Temple0.8 mi
- Tamura Station1.7 mi
- Kunitomo Teppo-no Sato2.7 mi
- Torahime Station3.5 mi
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Grand Mercure Lake Biwa Resort & Spa
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Grand Mercure Lake Biwa Resort & Spa
Nearby hotels and places to stay
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See most recommended stays in NagahamaGood to know
Value for money | 7.8 |
|---|---|
Distance to city centre | 0.4 mi |