Comfortable and quiet despite being on a regularly used road
bathroom clean, otherwise nothing The hotel was very shabby, the staff were rude, ignoring us. The chef was ill, so no dinner, no help to find alternative. The coffee machine did not work at breakfast and they charged the bar bill to the room, after paying on the night. We have a Best Great western near to us (Centurian, Midsomer Norton, Bath) and we expexted similar.
nothig We booked the hotel specialy for grand prize of Namur (motocross world champion ship) , we are drivers. We could' t came frome the hotel in the morning (6 a.m) beacuse the door was close. we asked to open door we were refused, because this hotel is not night hotel. We have a good chance to loose the champinship start. We did not recieve any breakfast, because of we leave hotel early.
Hotel comfortable, good location Having to walk outside to get to bar / dining room
The lady owner is very kind and helpful. We had 3 dinners at the Cicero restaurant. We also had 7 breakfasts. Always very good. However, except for snails and beers, we could not get any local food (nearly everything is "imported" from the Flemish part of Belgium, from butter, to low-fat yogurt).
Closing time 23.00 is a little bit early
The internet is not exactly free, to use it you need to already have an account with Swisscom.
Comfortable room for overnight stay.
hotel closes at 23.00 no nightshift, bar was closed because of meeting.
Friendly reception, good restaurant. Less than perfect shower. Sadly the chef was ill for some of my stay.
We had breakfast in the room and it was excellent and fantastic value for money. The room was large and luxurious. The host was welcoming and very friendly. Very soft-spoken and unimposing. The switch between shower and bath taps was very stiff.
Very beautiful building and garden. Nice big rooms and very comfort beds. Nice bathroom. The breakfast is outstanding! Nothing.
nice rooms and friendly staff, nice breakfast
Although we only stayed one night we found it to be absolutely delightful.
it is situated right opposite a beautifull golf course the old fashioned bathroom and a very dated tv-screen
Breakfast was excellent. Location good but as it has no restaurant you need to drive to eat. The Italian restaurant recommended by the hotel was good but expensive with extremely slow service. The bedroom we stayed in could do with modernisation.
Great breakfast - though price not included with room. We stayed with baby and accidentally forgot a soft toy. They kindly hand delivered it to Brussels! Very nice staff indeed.
Lovely villa in a beautiful riverfront location on the Meusse. We had a grand view room with a large balcony overlooking the river. We had brought wine and enjoyed it on the balcony. The villa has that "going back in time" feeling. The area is spectacular, beautiful scenery and lovely old towns and villages. The nearby town of Namur definitely worth visiting. We were warmly greeted and as we arrived very hungry, the owner immediately phoned and made a reservation for us at a little gourmet restaurant that we walked to, just a couple of blocks down the road. We did pay separately for the quite extensive breakfast the next morning, but we enjoyed it very much. It is served in a beautiful sunroom overlooking the garden to the river. The shower, (which is a handshower) was not working, but we just used the big bathtub instead, which was perfectly fine.
The management were very good. Unobtrusive and helpful.The setting and style of the hotel is very good, reminicisient of a much more graceful age
Dinner in the Hotel restaurant was well prepared and presented with an eye to detail and quality of ingredients. Very good.
Chateau itself Meal is good but rather expensive
Very nice old building which surprises with very modern interior and rooms. Rooms are large and very nicely fitted. Can't beat this hotel for value for money. Restaurant is superb. We had a great set dinner for only 30~40 Euros and quality was top! Nothing negative to report
Best thing about it is also the worst. Lovely and secluded but also hard to get to and as Namur is innundated with taxis getting back in the evening was difficult. Also good value as we got a deal for 60 Euros for the night, probably not worth it at over 100.
The location and the food The interior was not as traditional as we had imagined it would be
The Chateau is absolutely beautiful. The rooms were spaceous, clean and comfortable. Very nice bathrooms and decor in the room.
The owner, cook, receptionist was very friendly, and always on hand to offer suggestions. Rate was good. Parking was a bit of a challenge; because although the hotel had parking available out back, it wasn't clear how to reach it. I parked in the public lot just over the street - which worked out fine.
Nice location No way near a 4 star hotel, too expensive, restaurant portions not enough to feed a small kid.
Enjoyed Breakfast, the ambience was better in the morning then evening. Didn't like the renovation, too much of the history had been wiped out..
Excellent location; excellent meals
Air condition a little unefficient
easy to find using ibis map. Good secure parking. Just a short walk fromtown centre. breakfast very expensive so didn't bother.
Conviniently located. Got a big, comfortable room. A bit of inconvinience with the soap dispenser. The paid internet service stopped working the day i was to check-out! Good thing was the hotel guy did not charge me. Breakfast too expensive.
Friendly staff,, clean rooms, value for money and central location
Helpful, pleasant staff. Very good location.
excellent rate and convenient location
simple, but clean and nice I got room for smokers, possibly, so it was not smell good
Location There is no Hot Spot in a room
Clean and spacious, nice view of the citadel. The first room I was assigned was a smoking room, but I was quickly moved to a non-smoking room when I presented the problem to the front desk staff. No t happy that I had to pay for the internet which every other hotel I've stayed in in Europe has offered it free (5 in the last month).
Breakfast for Euro 10 is rather expemsive.
Problems with Sauna
The dinner we had for 11 persons was excellent
The hotel has a nice feel, good for children, excelent location. Very price/ value. I booked the hotel because it has a swimming pool, we had 2 children with us. De pool water was simply ice cold. I complaint about it at the front desk and the manager but with no result , they said the water was always 28 ° I have a pool myself in LA but this temp. was way lower than 28. Everything else was nice, I go back to Dinant regulary but will be hasitating to believe the heathed pool story so I dont know if I will book this hotel.
It was comfortable, quiet and relaxing as a stopping iff point on the long journey from Italy. It was also excellent for an evening trip into the old town of Namur. As a disabled person, it was a long walk to the room.
Hotel comfortable. Spacious rooms. Location is quiet and by the river. Ideal for travel by car. Hotel 25 minutes away from city centre by bus. I was there on business so we were provided with transport every morning and evening. Last bus is at 9.22. If you miss this, You have to phone a taxi - walking from city to hotel is out of the question - too far away.
Close to the River with wonderful views yet close to town.Comfortable room. We would use again. We Thought that the Breakfast was overpriced for what was available.Next time we would opt out of the Breakfast.
Clean, comfortable rooms. Excetionally helpful staff.
the indoor swimming pool not always very clean (especially the bed cover)
Good weekend until I arrived home I received an email to inform me the hotel had used my credit without my consent to pay for clients who were not part of our party. I request a refund of €130 we have stayed in this hotel ten years and if this is not resolved it will be our last time to use your hotel. Regards Sean Bissett, President of the Motorcycling Union of Ireland. The location
Found the reception staff very helpful.Also to get shuttle service from the hotel to airport was really appreciated as taxi drivers in Charleroi are very rude and and a law to themselves.Also the room was very quiet. We travel to Cyprus via Brussels regularly and would probably use the hotel as stopover.
friendly helpful staff very quiet hotel a few words of english on the restaurant notice boards would help
friendly and helpfull staff
this hotel was really nothing special but it was right downtown and close to the bus station. also just a 20 euro ride by taxi to the charleroi airport. it was really a cute little hotel.
Hotel for one night stay before early morning flight.
central position room dirty.
coffe and tea in the room, taxi transfer to the airport old bathroom
Good restaurant in hotel with meals at competitive prices. Staff were both friendly and very helpful.
Like Charleroi itself the hotel has seen better days, but like Charleroi the friendliness of the people and staff make up for it. Very spacious rooms but the carpet has seen better days.
Free in-house-parking, free Wifi (and fast, too), well-equipped rooms, friendly and helpful staff, good location, nice view from some rooms Rooms to the Place Albert 1er can be a bit noisy on weekends
it's very convenient to have such a hotel near the railway station and so early breakfast.
Room was OK. Breakfast selection was poor - poor cereals selection, no real fruit, no hot food. The restaurant in the evening was most uninviting. No toilet brush in the bedroom.
Good position, close to the airport Stuff not willing to help early in the morning. But real disapoitment came when we arrived home - despite the fact we paid everything at reception desk the hotel without any info blocked our credit card - 100 EUR - and it is still blocked (5th day after the stay)..Hotel management does not replay on our e-mails..
Easy to reach, not too far from the airport, nice bars and restaurants at walking distance. Coffee and croissants were made available, although I had to leave very early.
the night clerk was very pleasant and helpful size of the room!
Hotel staff was very helpful! The location was excellent. It's just a short walk to catch an A-bus to Charleroi airport.
The hotelroom was clean and comfortable. The location is excellent right across the railwaystation. Taxi to Charleroi Airport was also good value and can be booked in the reception of the hotel.
very slow checking in - although we had 5 rooms in total the service was slow considering we checked in after 21.00 hours!!!
The friendly service offered by reception staff. helpful, imformative . the location of the hotel offered a pleasant view and as located within easy reach of shopping and transport services. the room was clean. comfortable and with a good choice of television channels. lacking tea/coffee making
Friendly helpful. Good facilties, restaurant attached and able to sit outside for supper; good breakfast Difficult to find.
Hotel stuff were very helpfull, giving us all the info we needed.And about the cleanliness... I was in 5* hotels with less cleanliness, so, good job Best Western Leonardo Charleroi !!! The walls between rooms, pretty thin, in my opinion ;)
Town center within 5 minutes walking distance. Reception staff very helpful providing information with local facilities and amenities, museums etc. Don't expect bar to be open when you return in the evening. On weekend break with a group of male friends and when I booked this hotel it was expected the bar facilities would be available.
We had a really luxurious room with tea and coffee making facilities and a settee.
Ease of access to town facilities It may have 4* facilities but it was very poor quality, very run down and had little to commend it. I would be reluctant to use a Best Western Hotel again.
The hotel has a fine restaurant, with fantastic cuisine. Really enjoyed it. Price/quality super.
Location was central, breakfast was very good, and free WiFi was very useful. Rooms were very small, however for a 1 night stay this was acceptable.
bath room was great,big and comfortable bad,tea-kettle with teapot in room (tea and coffee).
Location, restauration. More information from the railway station. I came bu trian and had difficulty to find the hotel which is at a walking distance !!! Let's save CO2 !!!
Courteous services rendered by staff.
Cheap Extremely basic
Staff attitude, quick transfer from and to airport. Problem to have a meal in the evening.
Privacy, Quiet Everything but the above.
Good hotel for reasonable price, next to Charleroi airport. Ideal for overnight if useing early Ryanair flights out of Charleroi Incompetent staff. Allways comfusing with taxi reservation to / from city / airport. Far away from downtown Charleroi, in the middle of nowhere
ideal hotel for a stopover
Location: 8 min from the airport by free shuttle bus, cleaning of room. 25 min waiting of the shuttle bus!!!
Near airport The fact that I paid to leave my car but had to take a taxi to get back as there was no free shuttle service
price, it cost me 20 euros in a taxi from the airport for a distance of approx 3 km as the shuttle bus works only in the morning and evening and I had to walk to the airport and back to get some food!!! their is a pisa delivery service which starts at 17:30 hours which is ok but a bit expensive
Dont think about the free shutel because timetable is useles
very clean. The room was great.
The room was big and the location very convinient The matresses are a bit worn out
parking faility for the airport
Facility for the airport Too expensive and no insonorisation
Nice, comfortable and clean room, good parking facilities, perfect location near the airport. Temperature in the room was higher than needed, no possibility to adjust it. Free wifi only in hotel lounge, should be free also in the room.
The location The standard of the food in the restaurant
An elegant hotel, with brilliant service, amenities, and the most comfortable beds in Europe...surely! The restaurant was good and the ambiance was very comfortable and invited you to stay in the hotel all day and all night. You had to stay in the hotel or face a €30 taxi fare (return) to anywhere. There is no shuttle, and the taxis are on a fixed price €15, so you must add €30 to the daily room price if you want to go to/from the airport or to/from Charleroi. There is nothing interesting that you can walk to from the hotel, so you have to take the taxis to go anywhere. The guest would benefit mightily from a free or even cheap bus/shuttle to/from Charleroi centre and the airport.
Closeby, good comfort
How nice the barman was to us, eventhough the kitchen was closed he prepared a plate of cheese. There were 2 bugs in the bed!!!!!!!!!!!!! And the beds were very uncomfortable.
very easy to find free parking the pure brekfast
We loved the hotel! The staff (I assume the owner of the hotel) was friendly and extremely helpful! We really appreciated the shuttle to the airport in the morning.
The owner was extremely pleasant and hospitable. He wrote us out a day tour of Brussels on a map and gave us great information for being new to the area. Hotel was modern, clean, and rooms had plenty of space. Breakfast was great and you even get a taste of the famous Belgian chocolate right off the bat if desired.
The close proximity of the Hotel South is its best feature as its only a 7 min. drive to Charleroi Airport. Really suited me as I was getting a 7 am flight the following morning. The hotel is run by the owner, a man. He drives a shuttle bus (7 seater) over and back to the airport. This same man also covered reception. No breakfast is available prior to 7am.There is nothing to do at this hotel, - just stay in your room which has a T.V. The small shop is a few steps away and has its door locked, access by ringing the door bell - I just thought the neighbourhood maybe bad. The free drive from the airport and back the following morning is the only selling point for me. Should add a new box to Q. 1 - Beside Airport. My reservation said breakfast would be 8 euros., but it did not say - there is no breakfast before 7 am. a buffet breakfast of juice etc could be easily organized.
Clean hotel and friendly staff. Free shuttle to airport was nice thing, because it's not so close to the airport as you can imagine while reading reviews. Internet was working via cable. Quiet place. So you get what is promised. No free Wifi. Some hot food would be nice in the morning.
This was a very pleasant surprise. Nice small hotel with plenty of individual service. Friendliest staff ever. Owner takes great pride in his establishment.
Very friendly helpfull staff. Excellent hotel for getting early flights from the Charleroi Airport.
Personnel of the hotel is very friendly. Transfer to/from airport is provided
Excellent service and proximity tothe airport
Friendly helpful staff and a clean and comfortable room very close to the airport.
Close to the airport, shuttle service
Great location,Friendly staff Ordered room with double bed,got 2 single beds
The hotel is very close to the airport. The staff is kind and helpful, rooms are quiet. The address of the hotel is difficult to be reached by private car even with a GPS navigator. The area where the hotel is located is still developping and presently rather desolate.
the room including the bathroom the bar and barsupply
Clean and service staff The hotel is 500 meters from the airport that could go away by feet but they managed to taxi you need to go and we must pay.
Friendly reception; clean and efficient; excellent bathroom/shower; easy parking. In common with most continental hotels, lack of tea-making facilities in room. Bar area too bright and totally lacking cosiness. Tricky to find from airport
very convenient as it is located very close to the airport. Quick in and out, just for an early rise to catch the plane is perfect. very basic comfort, similar to F1
The room was nice, bed very comfortable. The shower was also very ok. But the location seems to be close, but you must take the shuttle to get there as it is pretty complicated to get there. I was staying in this hotel only for 1 night and I did not like that the administrator took a copy of my passport. He explained that it is due to a legislation in Belgium, which is not true. 4 days before I stayed in Brussels for several nights and nobody needed to take a copy of my passport.
Was near airport No menu for kids staff had no English,surprising considering location, order food from snack bar menu and @ $10.95 each and were handed small bad quality microwave dinners , bill soared from $130 to $240 for two room one night stay (food bill) , never again.
Good service. Also liked the wooden decor very much, really nice. no
The receptionist was very nice and helpful. Good level of english . The room was comfortable. Good choice if you want to stay for a stop for charleroi airport. just the waiting for the taxi ... but i suppose is normal and is not necessary the hotel fault
Food in the resturant
Ease of parking, and room facilities No
Park,sleep and Fly.Very Good.Even breakfast at 5 AM. Nothing
What i like is the proximity of the hotel to the airport. The staff was really helpful. There's not restaurant around and the restaurant was close the day we was there.
Firendly hotel staff. Nice room and good shower. The bar was hardly ever attended by staff.
Kindness of the personnel, possibility to have breakfast in very early morning (before 5 a.m.)
Restaurant staff friendly, good menu, good food, excellent wine. Free WiFi internet Shuttle service from airport atrocious - if I stay there again I will not use shuttle, would rather pay extra for taxi
location good no food available on sunday night a bit isolated
The Staff are always very friendly and courteous. Room was very cold
The Breakfast I kindly asked the hotel to reserve me a taxi for the day after. The hotel did not call a real taxi but a 'fake' one. receipt was not issued since the taxi had no real licence. even if I asked twice if the car was 'legal'. The supposed taxi had to heater, it was unfortable and dangerous (right side driver). In addition the hotel room had no heater working and my night was particolarly cold. however this was fixed for the second night.
The Breakfast,and their London Taxi Iam o.k with them.
Breakfast was not too bad and the rest one get used to after couple of nights Room dirty, no space to move or put suitcase, carpet stained, shower in bad condition, mould on the ceiling plus smell of smoke from pillows
Reasonable position / onsite parking / early hours breakfast For the same money I have obtained a far better facility recently.
The room was clean with crisp sheets, however two of the three bed covers had holes. The breakfast room was large and the food plentiful including Liptons Tea bags. Upon entering we were asked if we would like to stay as the hot water did not work and unusually for Belgium they did not speak any English. Snow was on the ground and the bedroom window would not shut - so I wedged it shut with the curtain. However the room was warm.
I expected, that it will be much more worst, but it was quite good for the price. Room was worm and tidy, not noisy. Also internet for free was available. Not verry fast, but it was. In the breakfasts was enough staff to choose, what would you like to eat. Im satisfied for the price and what cen i get.
polite and helpful staff. clean enough. It was really hard for me finding the hotel from metro station. heavy Noises in the corridor until midnight and from 7 a.m.
Nice staff, delicious and rich breakfast. Very poor sound isolation, poor and old room interior, old and very small tv.
That is was cheap, convenient and value for money. Whilst the fact that it was right next to such a busy road was not necessarily an issue, the fact that the double glazed window did not shut securely enough to keep out the noise of the road was not so good.
Privateness was ensured Sewers in kitchen as well as in bathrooms were plugged or semy plugged
Location & staff. Renovation particularly of shower room required.
Because it locates near from Charleroi station, it's very convenient for city act & sight seeing.
Nice to have Kitchen facilities, close to city and train station. Able to extend stay for one night when flight home was cancelled. Was not obvious from the description that this is not a normal hotel, no reception etc just a room in a business/residential block (no sign at the from door with the name). This also made it difficult to find.
The location near the station, reasonable cooking facilities, an economical small apartment. No Internet connection in this particular apartment, despite being listed on booking.com as having an Internet connection. Some of the owner's other apartments have connections, so you need to ask specifically if that is important.
Basic accommodation but roomy, ideally placed opposite the railway station, and easy to find
A fantastic apartment room at a snip of a price! No, it had all the facilities we wanted
The hotel is excellent but too expensive for what it offers in terms of location: it is in the middle of nowhere and no so close to the airport as it intends to seem, due to its name
Convenient for a stopover, loved the shower, lighting and comfortable bed plus the chance to catch up with bbc. The restaurant was closed, so no supper for us; and the breakfast is far too expensive, even if it is a buffet.
All was ok! The shower at 4:15 was not so warm,as i like.
the fact that i had arrived,since i had difficulties to find it .may may the signs on the road could be improved?
the ease of use and very efficient staff allied with quick check in and out and its location to the Airport Everything was as we would have expected
Very close to Charleroi airport, convenient for early flights free wi-fi connection but a little too slow
Too Noisy. Small rooms. Not very clean.
good location for reaching easy and fast the airport last floor no air condition
easy access to the airport no
Courteous staff Did not have proper pricing.(still to be rectified). Buffet food was poor and the supper food was just okay.