Overview

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Best Western Hotel Crystal
Top Romantic Hotel

5, Rue Chanzy, 54000 Nancy, Lorraine, France
+33 3 83 17 54 00

£50+

Overall guest ratings

8.1/10 Excellent
Based on 925 reviews

Review highlights

  • 9.2
  • 8.8
  • 8.7
  • 4.8

Good to know

  • Comfortable beds
  • Friendly service

Nearby

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    About

    Discover the Best Western® Hotel Crystal, a cordial destination, conveniently located in the center of Nancy, capital of Lorraine region. Offering 58 air-conditioned rooms, a warm atmosphere, charm and high quality facilities, the hotel will be your favorite address in Nancy. Our attentive, bilingual staff takes pride in providing personalized service while you relax at the bar, near our winter garden. We are located in the city center, inside the shopping area, and close to the famous "Place Stanislas" as well as museums, restaurants, convenience stores, banking, TGV train station and public transportation. All public areas and all our rooms are non-smoking. Free wireless Internet access is available in all the rooms and public areas.

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    bestwestern.com

    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Internet
    • Gift shop
    • Laundry service
    • No smoking
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.1 Excellent
    Based on 925 reviews
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.3 "93% said the reception staff was great."
      9.0 "90% thought the service was very professional."
      7.8 "Housekeeping was great, according to 78%."
    • 8.8 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      9.4 "94% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
      8.0 "80% thought parking was inexpensive."
    • 8.7 "Food is delicious."
    • 8.0 "Breakfast is good."
    • 5.5 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
      5.8 "Only 58% thought the shower was ok."
    • 4.8 "Not very comfortable."
      1.0 "90% said rooms were small."
      1.5 "Air conditioning was criticized by 85%."
      3.0 "70% criticized the small bathroom."
    • 4.3 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    Based on 610 reviews
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.5 "95% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 9.0 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      9.5 "95% thought it was easy to get to the train station."
      8.0 "80% thought parking was inexpensive."
    • 8.6 "Food is delicious."
    • 8.0 "Breakfast is good."
    • 5.3 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
    • 4.9 "Internet is poor."
      4.9 "51% said the wifi quality was bad."
    • 4.4 "Not very comfortable."
      1.1 "89% said rooms were small."
      1.2 "Air conditioning was criticized by 88%."
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    Overall rating

    7.9 Good
    Based on 55 reviews
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 8.9 "Location is great."
    • 8.2 "Breakfast is good."
    • 5.5 "Rooms are ok."
    • 4.9 "Not very comfortable."
      1.1 "89% said rooms were small."

    Overall rating

    7.0 Good
    Based on 37 reviews
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.6 "Location is great."
    • 5.2 "Rooms are ok."

    Overall rating

    8.3 Excellent
    Based on 222 reviews
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
    • 8.9 "Location is great."
    • 7.7 "Good breakfast."
    • 5.9 "Average value."
    • 5.4 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
    • 5.3 "Average comfort."
      6.2 "For only 62%, the noise level was all right."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

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