Best Western Plus Crystal, Hotel & Spa

4 stars
Tue 9/12
-
Wed 10/12
1 room, 2 guests
Deals from
£84
/Cheapest rate per night
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Discover the Best Western Plus Crystal, Hotel & Spa, a cordial destination, conveniently located in the heart of downtown Nancy. We are happy to welcome you to the first hotel spa in the city, which also offers the first bar-rooftop with a view over the roofs of Nancy. Live a unique experience within an interior architecture combining warm colors and geometric patterns, inspired by the decorative arts of Nancy: Art Deco and Art Nouveau. For your nights, we offer 81 rooms, all non-smoking and air-conditioned. From the Standard to the Prestige Suite, via the Superior, our rooms are all equipped with free Wi-Fi, courtesy tray, Nespresso machine, minibar, safe, cable/satellite TV, bathrobes for the offered access to the spa -50 minutes per person per night, hair dryer. Two decoration styles are offered depending on the room category. For your evenings, Le Bar du Crystal offers three spaces depending on your mood: the Winter Garden under its bright and luxuriant glass roof, the chic and cozy Lounge with its fireplace, or finally the Rooftop on the 6th floor for an outdoor cocktail with a view on the roofs of Nancy. Selection of craft beers and local wines, high-end spirits but above all the original cocktails made by our mixologists will satisfy all your desires. For your fitness and relaxation, Crystal Spa offers 200 square meters of space with a heated swimming pool and massage benches, a sauna, and a hammam. One solo cabin and one duo cabin welcome you for massages, face and body treatments, and Cinq Mondes beauty rituals. A complete fitness room with free access for residents is also available 24 hours a day, seven days a week.
8.6
Very good rating
Based on 2,128 verified guest reviews

Latest deals for Best Western Plus Crystal, Hotel & Spa

Tue 9/12
Wed 10/12
King room
bed type unknown
£140
nightly with fees
1 king bed
£182
nightly with fees
bed type unknown
£283
nightly with fees
Double room
1 double bed
£87
nightly with fees
bed type unknown
£98
nightly with fees
bed type unknown
£99
nightly with fees
Deluxe room
1 king bed
£124
nightly with fees
1 twin bed
£138
nightly with fees
1 king bed
£149
nightly with fees
Standard Room
1 double bed
£84
nightly with fees
bed type unknown
£88
nightly with fees
bed type unknown
£94
nightly with fees
Queen room
bed type unknown
£98
nightly with fees
bed type unknown
£153
nightly with fees
bed type unknown
£182
nightly with fees
Superior room
1 queen bed
£103
nightly with fees
bed type unknown
£120
nightly with fees
1 queen bed
£138
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Best Western Plus Crystal, Hotel & Spa

  • Indoor pool
  • Fitness centre
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV

Services and conveniences

  • Business centre
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • 24-hour front desk

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • No smoking
  • Lower bathroom sink
  • Toilet with grab rails
  • Designated smoking area

Dining

  • Minibar
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Food can be delivered to guest accommodation
  • Coffee machine

Pool and spa

  • Massage
  • Heated pool
  • Spa
  • Indoor pool
  • Sauna
  • Plunge pool

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • 24-hour security
  • Safe

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

General

  • Family rooms
  • Interconnected room(s) available
  • Soundproof rooms
  • Storage available

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV

Bathroom

  • Hairdryer
  • Bathrobe

Outdoor

  • Terrace/Patio
  • Beach chairs

Workspace

  • Fax/photocopying
  • Desk

Family friendly

  • Cribs available
  • Kids meals

Parking and transportation

  • Airport shuttle

Things to do

  • Gift shop

Fitness

  • Fitness centre

Reviews of Best Western Plus Crystal, Hotel & Spa

8.6
Very good
2128 verified ratings
Wonderful
937
Very good
523
Good
341
Okay
147
Fair
93
Mediocre
31
Poor
56

Summary of reviews

Guests say
Guests appreciated the hotel's location, cleanliness, and amenities like the spa and rooftop bar. However, many reviews pointed out issues with room size, breakfast quality, and service at the reception. Overall, while the hotel has great features, some guests felt it did not meet their expectations in certain areas.
AI-generated from customer reviews
Cleanliness9 out of 10
Location9 out of 10
Amenities8.5 out of 10
Service2.5 out of 10
Breakfast2.5 out of 10
Room Size2 out of 10
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All reviews

7.7
Good
Anonymous, Apr 2016
Pros (+) Large room and television with two English channels for news. The location was convenient to sights, restaurants and shopping. Staff was friendly.
Cons (-) Our room was fairly spacious, but the furniture and decor were all dated and a bit tired (particularly the hair dryer). Lighting could be better--we were there for a couple of overcast days and, despite the large windows, could have used brighter or larger light fixtures to see around the room. As elsewhere in Europe/France, I find the breakfast prices too high to be worth taking.

Location

5 Rue Chanzy, 54000 Nancy, Meurthe-et-Moselle

What's nearby

  • Nancy-Ville Station299 yd
  • Musee Aquarium de Nancy420 yd
  • Musee des Beaux-arts0.3 mi
  • Nancy Hotel de Ville0.3 mi
  • Place Stanislas0.3 mi
  • Nancy Cathedral0.4 mi
  • Place de la Carriere0.4 mi
  • Musee Lorrain0.5 mi
  • Historical Lorrain Museum0.5 mi
  • Palais du Gouvernement0.5 mi
  • Church of Cordelier0.5 mi
  • Parc de la Pepiniere0.6 mi

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Best Western Plus Crystal, Hotel & Spa

Low season

High season

Average price (weeknight)

January
January
£109
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Best Western Plus Crystal, Hotel & Spa

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Best Western Plus Crystal, Hotel & Spa

  • The cheapest price a room at Best Western Plus Crystal, Hotel & Spa was booked for on KAYAK in the last 2 weeks was £109, while the most expensive was £109.
  • How long should you stay at Best Western Plus Crystal, Hotel & Spa? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Best Western Plus Crystal, Hotel & Spa

  • Where is Best Western Plus Crystal, Hotel & Spa located?

    Best Western Plus Crystal, Hotel & Spa is located at 5 Rue Chanzy, 0 miles from the centre of Nancy. Nancy-Ville Station is the closest landmark to Best Western Plus Crystal, Hotel & Spa.

  • When is check-in time and check-out time at Best Western Plus Crystal, Hotel & Spa?

    Check-in time is 16:00 and check-out time is 12:00 at Best Western Plus Crystal, Hotel & Spa.

  • Does Best Western Plus Crystal, Hotel & Spa offer free Wi-Fi?

    Yes, Best Western Plus Crystal, Hotel & Spa offers free Wi-Fi.

  • How far is Best Western Plus Crystal, Hotel & Spa from the airport?

    Best Western Plus Crystal, Hotel & Spa is 20.4 miles from Metz-Nancy-Lorraine. Best Western Plus Crystal, Hotel & Spa is 25.7 miles from Épinal Mirecourt.

  • Does Best Western Plus Crystal, Hotel & Spa have a pool?

    Yes, Best Western Plus Crystal, Hotel & Spa has a pool on-site.

  • How does KAYAK find such great Best Western Plus Crystal, Hotel & Spa hotel deals?

    KAYAK scours the web for all room deals available at Best Western Plus Crystal, Hotel & Spa in Nancy and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Best Western Plus Crystal, Hotel & Spa and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Best Western Plus Crystal, Hotel & Spa.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.4
0.0 mi
Metz-Nancy-Lorraine
20.4 mi