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DoubleTree by Hilton New York City - Chelsea

7.6
Good

Based on 2,680 reviews
 
128 West 29th Street, New York, NY 10001, United States
  +1 212 564 0994
DoubleTree by Hilton New York City - Chelsea - New York, NY, United States
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Check-out
Compare vs KAYAK |
Booking.com £64
Hotwire £70
Hotels.com £75
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Good to know

Distance to city centre 0.9 mi
Location rating 9.7
Nearest airport New York LaGuardia
Distance to airport 6.5 mi

Rooms

Check-in
Check-out

Double rooms

£64+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
£117 per night
IMAGE
Double bed
£125 per night
IMAGE
Double bed
£148 per night
IMAGE
Double bed
£148 per night
IMAGE
Double bed
£150 per night
IMAGE
Double bed
£168 per night
IMAGE
Double bed
£175 per night
IMAGE
Double bed
£194 per night
IMAGE
Double bed
£206 per night
IMAGE
Queen bed
£220 per night
IMAGE
Double bed
£64 per night
IMAGE
Double bed
£84 per night
IMAGE
Double bed
£87 per night

Standard rooms

£75+

Photo
Bed type
Provider
Nightly base price
IMAGE
Double bed
£110 per night
IMAGE
Double bed
£113 per night
IMAGE
Unknown
£139 per night
IMAGE
Unknown
£142 per night
IMAGE
Unknown
£147 per night
IMAGE
Double bed
£176 per night
IMAGE
Unknown
£214 per night
IMAGE
Double bed
£237 per night
IMAGE
Double bed
£75 per night
IMAGE
Unknown
£79 per night
IMAGE
Unknown
£80 per night
IMAGE
Unknown
£83 per night
IMAGE
Unknown
£87 per night
IMAGE
Double bed
£88 per night

Queen rooms

£70+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
£103 per night
IMAGE
Queen bed
£106 per night
IMAGE
Queen bed
£136 per night
IMAGE
Queen bed
£337 per night
IMAGE
Queen bed
£70 per night
IMAGE
Queen bed
£76 per night
IMAGE
Queen bed
£76 per night
IMAGE
Queen bed
£77 per night
IMAGE
Queen bed
£77 per night
IMAGE
Queen bed
£83 per night
IMAGE
Queen bed
£84 per night
IMAGE
Queen bed
£85 per night
IMAGE
Queen bed
£87 per night
IMAGE
Unknown
£93 per night

King rooms

£78+

Photo
Bed type
Provider
Nightly base price
IMAGE
King bed
£112 per night
IMAGE
Unknown
£117 per night
IMAGE
King bed
£127 per night
IMAGE
King bed
£127 per night
IMAGE
Unknown
£133 per night
IMAGE
Unknown
£153 per night
IMAGE
Unknown
£160 per night
IMAGE
Unknown
£219 per night
IMAGE
King bed
£78 per night
IMAGE
King bed
£85 per night
IMAGE
King bed
£85 per night
IMAGE
Unknown
£88 per night
IMAGE
King bed
£93 per night
IMAGE
King bed
£95 per night
IMAGE
Unknown
£97 per night
IMAGE
Unknown
£98 per night
IMAGE
King bed
£99 per night

Reviews

Pros

Traveller rating

247
185
82
36
12

Time of year

Traveller type

Show reviews that mention

+
building work in 36 reviews
chocolate chip in 15 reviews
close to subway in 36 reviews
comfortable bed in 143 reviews
empire state building in 28 reviews
free cookies in 83 reviews
great location in 388 reviews
hilton honors in 24 reviews
hotel is old in 135 reviews
near times square in 33 reviews
new york in 19 reviews
ny standards in 4 reviews
penn station in 63 reviews
points towards hilton in 12 reviews
room was small in 309 reviews
slow elevators in 6 reviews
staff was friendly in 311 reviews
view of the empire in 10 reviews
walking distance in 26 reviews
  • Excellent
    Jan 2019
    10.0

    This hotel is good location

    The elevator

  • Excellent
    Aug 2018
    10.0

    Awesome

    It was near majority of my attractions!! Subway was nearby!!

    Nothing

  • Okay
    Aug 2017
    6.0

    Great location, ok hotel

    It's located close to Penn Station and subway lines, between 6th and 7th Avenues, and an easy walk to Times Square.

    The hotel is wedged into the middle of a busy block. There are only 2 elevators which have to be shared among guests and employees trying to clean the rooms. Going up and down at peak periods requires a lot of patience. As well, the room is very small (though likely ok by New York standards). With two of us and suitcases, it was a very tight squeeze around the room. The A/C fan blows freezing cold air, while under the blankets, you sweat.

  • Excellent
    Jun 2017
    10.0

    Excellent

    Great service. Luggage service is organized. Staff were all very helpful and friendly. Location was perfect. Warm chocolate chip cookies!

  • Okay
    Apr 2017
    5.4

    Poor service

    I booked this hotel because of its location.

    The hotel did not have the room I was upgraded to. The hallways and the room offered to me looked well used and not particularly clean. And, there were no hot water at the hotel. I decided against staying in and moved to a different hotel.

  • Excellent
    Apr 2017
    10.0

    Hotel near MSG in NYC

    1, value for money 2. location 3. quiet by NY standards 4. Gym 5. free WI-FI 6. coffee machine in room 7. safe in room

    1. no complimentary water bottle (this should cost the hotel no more than $0.20 / bottle) 2. I am a Hilton's Rewards member, but because I booked through Kayak, I did not get credited by Hilton for my points for the stay. Also, I normally would get high speed internet through my Hilton's Rewards, but that too, was not available. I find the above two items annoying for a frequent traveler & petty on Hilton's part. With the plethora of hotel options in NYC, it is just too time consuming not to use a "hotel search engine".

  • Excellent
    Mar 2017
    10.0

    Great weekend stay

    Everything

    Sometimes a wait for elevators but not a big deal

  • Excellent
    Feb 2017
    8.8

    Convenient location, walking distance from Penn St

    Location and staff

    Space. Felt packed. But understand for this location.

  • Excellent
    Nov 2016
    10.0

    Everything was great

  • Excellent
    Jul 2016
    8.8

    Nice hotel

    Staff was excellent. Bar was golden after we got to the hotel from both exploring and enyoing the city. Concierge was great! Plenty of places around to eat including the hotel. Nice view with a glimpse of the Empire from our room.

    Rooms were clean, a little cramped, but its NYC. The staff (maids) tends to be forgetful about simple items like toilet paper or anything to stir coffee with! Location its a mix, depending on the line needed. Sometimes we went to 34th ST in order to get some other line.

  • Excellent
    May 2016
    10.0

    Quick NYC business trip

    Close to everything walking, they staff was great very informative about the area, and very helpful with everything I needed. Would definitely stay there on my next trip to NYC!!

  • Excellent
    Apr 2016
    9.7

    Quiet but Central

    Located on a quiet side street but still within walking distance to many attractions. Plenty of subway stops within a block or two that will take you to any destination you want. Staff was super friendly and inviting. Bed was comfortable and bathroom was clean. Close to Megabus drop-off location. Room was bigger than I thought it would be given the location. There was an iron and hairdryer in the room, but no mini fridge (which wasn't necessary for our short stay).

    There are some things out of the control of the hotel; construction around the area and trash left in the street for city pickup didn't make walking for the most pleasant walking experience. There were coffee stains on the nightstand lampshade and the carpet could use a good cleaning or replacement. Not sure what the parking situation is as we took the bus.

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About

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

7.6 Good

Based on 2,680 reviews

9.7

Location

8.5

Service

2.7

Vibe

2.1

Amenities

Things to know

  • Comfortable beds

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Fitness centre
Pets allowed on request. Charges may apply.
Disabled access
ATM on-site
Business centre
Car hire
Internet
Wi-Fi
Concierge service
Laundry service
Room service
No smoking
Restaurant
Bar/Lounge
Express check out
Aircon
24-hour front desk
Safe
Designated smoking area
Storage available
Lift
Hairdryer
Parking (surcharge)
Laundry facilities
Meeting/Banquet facilities
Cable or satellite TV

Location

Most popular landmarks

  • Empire State Building 0.3 mi
  • Bryant Park 0.6 mi
  • New York Public Library 0.6 mi
  • High Line 0.7 mi
  • Grand Central Terminal 0.8 mi
  • Times Square 0.9 mi

About the neighbourhood

Chelsea is known for: art galleries, shopping, LGBT

More

New York travel guide

Learn about New York on KAYAK

Getting around

New York LaGuardia 6.5 mi
Teterboro 8 mi
New York - Penn Station 0.3 mi
Secaucus Junction, New Jeresy 4.5 mi

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