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DoubleTree by Hilton Hotel New York City - Chelsea

4 stars
7.7
Good
based on 4188 reviews
4,188 reviews
128 West 29th Street, New York, NY 10001, United States
128 West 29th Street, New York, NY
+1 212 564 0994
Sat 10/10
-
Sun 11/10
2 guests, 1 room
Balcony
Other
Restaurant
Bedroom
Bedroom
Bedroom
Bedroom
Restaurant
Living room
Bedroom
Bedroom
Bar
Bedroom
Restaurant
Gym
Lounge
Building
Buffet
Bedroom
Bedroom
Bathroom
Building
Front desk
Bedroom
Lobby
Living room
Bedroom
Room amenity
Business centre
Living room
Bar
Bathroom
Building
Buffet
Restaurant
Building
Room amenity
Hallway
Outdoor view
Room amenity
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

DoubleTree by Hilton - Chelsea provides 4-star accommodation in Chelsea. It also features an express check-in and check-out feature, valet parking and 24-hour room service.

The hotel has recently been refurbished and offers a 24-hour reception, a 24-hour business centre and a car rental desk. In addition, the multilingual staff are available to provide assistance.

DoubleTree by Hilton - Chelsea features contemporary rooms equipped with a flat-screen TV, cable/satellite channels and a hair dryer. They all provide internet access, movies-on-demand and a private bathroom.

Those staying at the hotel can relax at the in-house bar, ideally located for a drink. The on-site restaurant, Chelton's Bar and Grille, serves American and local cuisine. A selection of dining options can also be found in the area.

New York City's attractions, including Empire State Building, Madison Square Park and Madison Square Garden, are easily accessible on foot from DoubleTree by Hilton - Chelsea. Flatiron Building and Pennsylvania Station are within a 10-minute walk.

7.7
Good
4188 reviews

Latest deals for DoubleTree by Hilton Hotel New York City - Chelsea

Sat 10/10
-
Sun 11/10
Deals from
£88
•Cheapest rate per night
Compare prices for King room, Standard Room and 49 more DoubleTree by Hilton Hotel New York City - Chelsea deals.
King room, 1 king bed
£88
nightly with fees
Standard Room, 1 king bed
£128
nightly with fees
Queen room, 1 queen bed
£131
nightly with fees
King room, 1 king bed
£100
nightly with fees
Queen room, 1 queen bed
£117
nightly with fees
Standard Room, bed type unknown
£158
nightly with fees
Double room, 2 double beds
£186
nightly with fees
Queen room, bed type unknown
£118
nightly with fees
Double room, 2 double beds
£178
nightly with fees
King room, bed type unknown
£250
nightly with fees
Queen room, bed type unknown
£119
nightly with fees
Standard Room, 2 double beds
£138
nightly with fees
King room, bed type unknown
£156
nightly with fees
Standard Room, bed type unknown
£121
nightly with fees
King room, 1 king bed
£169
nightly with fees
Queen room, 1 queen bed
£182
nightly with fees
Double room, 1 twin bed
£128
nightly with fees
Standard Room, bed type unknown
£205
nightly with fees
King room, 1 king bed
£216
nightly with fees
King room, bed type unknown
£143
nightly with fees
Double room, 2 double beds
£506
nightly with fees
Queen room, bed type unknown
£147
nightly with fees
Double room, bed type unknown
£156
nightly with fees
Standard Room, bed type unknown
£157
nightly with fees
King room, bed type unknown
£164
nightly with fees
Double room, bed type unknown
£258
nightly with fees
Queen room, 1 queen bed
£164
nightly with fees
Standard Room, 1 king bed
£240
nightly with fees
King room, 1 king bed
£264
nightly with fees
Standard Room, 2 double beds
£196
nightly with fees
Queen room, 1 queen bed
£201
nightly with fees
King room, bed type unknown
£322
nightly with fees
Double room, 2 double beds
£200
nightly with fees
King room, 1 king bed
£223
nightly with fees
Double room, 2 double beds
£290
nightly with fees
Standard Room, bed type unknown
£247
nightly with fees
King room, 1 king bed
£297
nightly with fees
Double room, 2 double beds
£372
nightly with fees
King room, 1 king bed
£311
nightly with fees
Double room, 2 double beds
£339
nightly with fees
Standard Room, bed type unknown
£357
nightly with fees
King room, bed type unknown
£377
nightly with fees
Double room, 2 double beds
£397
nightly with fees
Double room, 2 double beds
£394
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
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Amenities at DoubleTree by Hilton Hotel New York City - Chelsea

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV

Reviews of DoubleTree by Hilton Hotel New York City - Chelsea

7.7
Good
4188 verified ratings
Wonderful
1141
Very good
955
Good
813
Okay
409
Fair
380
Mediocre
164
Poor
326

Summary of reviews

Guests say
Guests consistently praised the hotel's excellent location, making it convenient for exploring the city and accessing transportation. Many reviewers also appreciated the accommodating staff and clean rooms. However, there were significant complaints about the elevator system, with many guests experiencing long waits and frustration due to only two elevators serving many floors. Some guests also mentioned small room sizes and occasional issues with cleanliness or service, but overall, the location and staff were the most positively highlighted aspects.
AI-generated from customer reviews
Location10 out of 10
Cleanliness5 out of 10
Service5 out of 10
Room Size1.5 out of 10
Lifts0 out of 10
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All reviews

6.0
Okay
Keir, Mar 2024
Elevators are a nightmare. Had to wait 15-20 to get an elevator to/from 24th floor. Water was turned off on 2nd day from 1pm-4pm with limited notice (small sign in elevator) that you had to look for to notice. There were no options given on alternative restroom options (I was working from my room that afternoon and on Zoom calls, and had to wait 15 mins for an elevator to take a break, go downstai...
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10
Wonderful
Edward, Jul 2023
Great people make a great experience. Excellent culture and genuinely nice people.
4.0
Mediocre
Cat, Mar 2023
While I understand that space in NY is an issue, these were the tiniest rooms I've seen since my European travels. They were also in a poor state. The bottom bathroom shelf was broken and had broken a tile and the handles on the drawers/cabinet were loose. There were issues with the elevators during our entire stay. Only 2 elevators for 27 floors and 1 was broken for about half of our days. I unde...
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2.0
Poor
Evan, Aug 2022
The location was great but the room was very small and had a lot of issues. The curtain was broken, only half of the AC unit works and the shower pressure was awful. After bringing these issues to the front desk, an employee was sent to take a look but could not fix any of the issues; but nothing was done. They did not move our room, they did not give us a discount, just simply “I’m sorry, don’t w...
Read more
7.7
Good
Paul, Dec 2019
Pros (+) Staff
Cons (-) Location could have been better Rooms could use updating
7.4
Good
Chris, Nov 2019
Pros (+) Great location
Cons (-) EVERYTHING IS SMALL. Small rooms, small elevators. Just Small. Clean but Small
10
Wonderful
Saul, Jan 2019
Pros (+) This hotel is good location
Cons (-) The elevator
10
Wonderful
Abia, Aug 2018
Pros (+) It was near majority of my attractions!! Subway was nearby!!
Cons (-) Nothing
6.0
Okay
Anonymous, Aug 2017
Pros (+) It's located close to Penn Station and subway lines, between 6th and 7th Avenues, and an easy walk to Times Square.
Cons (-) The hotel is wedged into the middle of a busy block. There are only 2 elevators which have to be shared among guests and employees trying to clean the rooms. Going up and down at peak periods requires a lot of patience. As well, the room is very small (though likely ok by New York standards). With two of us and suitcases, it was a very tight squeeze around the room. The A/C fan blows freezing cold...
Read more
10
Wonderful
Anonymous, Jun 2017
Pros (+) Great service. Luggage service is organized. Staff were all very helpful and friendly. Location was perfect. Warm chocolate chip cookies!

Location

128 West 29th Street, New York, NY 10001

What's nearby

  • Koreatown352 yd
  • Madison Square Garden419 yd
  • Empire State Building0.3 mi
  • Times Square0.9 mi
  • Broadway1 mi
  • Rockefeller Center1 mi
  • Theatre District1.1 mi
  • United Nations Headquarters1.2 mi
  • Museum of Modern Art1.2 mi
  • New York City Center1.3 mi
  • Midtown Center1.3 mi
  • Tiffany & Co.1.4 mi

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about DoubleTree by Hilton Hotel New York City - Chelsea

Low season

High season

Average price (weeknight)

Average price (weekend night)

February
September
£235
£247
Cheapest month to stay with an average 53% drop in price.
Most expensive month to stay with an average 100% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

DoubleTree by Hilton Hotel New York City - Chelsea

Which month has the cheapest rates at DoubleTree by Hilton Hotel New York City - Chelsea?

The cheapest month to stay at DoubleTree by Hilton Hotel New York City - Chelsea is January, with an average nightly rate of £133. The most expensive month is December at £342 per night.

What is the cheapest day to book DoubleTree by Hilton Hotel New York City - Chelsea?

The cheapest day to book DoubleTree by Hilton Hotel New York City - Chelsea is Saturday, with an average nightly rate of £110. The most expensive day is Thursday at £472 per night.

How far in advance should you book DoubleTree by Hilton Hotel New York City - Chelsea?

To get the best price at DoubleTree by Hilton Hotel New York City - Chelsea, book around 9 weeks in advance. This could save you approximately 27% compared to booking last minute.

KAYAK's top tips for your stay at DoubleTree by Hilton Hotel New York City - Chelsea

  • If you’re after a cheap room at DoubleTree by Hilton Hotel New York City - Chelsea, then you should consider staying during the low season. The cheapest deals can generally be found in February and January.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at DoubleTree by Hilton Hotel New York City - Chelsea, plan to stay on a Saturday or Sunday. The most expensive day is usually Thursday.
  • The cheapest price a room at DoubleTree by Hilton Hotel New York City - Chelsea was booked for on KAYAK in the last 2 weeks was £223, while the most expensive was £223.
  • How long should you stay at DoubleTree by Hilton Hotel New York City - Chelsea? KAYAK users usually book their rooms here for 5 days.

FAQs when booking at DoubleTree by Hilton Hotel New York City - Chelsea

  • Where is DoubleTree by Hilton Hotel New York City - Chelsea located?

    DoubleTree by Hilton Hotel New York City - Chelsea is located at 128 West 29th Street in Chelsea, 0.7 miles from the centre of New York. Koreatown is the closest landmark to DoubleTree by Hilton Hotel New York City - Chelsea.

  • When is check-in time and check-out time at DoubleTree by Hilton Hotel New York City - Chelsea?

    Check-in time is 16:00 and check-out time is 11:00 at DoubleTree by Hilton Hotel New York City - Chelsea.

  • Does DoubleTree by Hilton Hotel New York City - Chelsea offer free Wi-Fi?

    Yes, DoubleTree by Hilton Hotel New York City - Chelsea offers free Wi-Fi.

  • How far is DoubleTree by Hilton Hotel New York City - Chelsea from the airport?

    DoubleTree by Hilton Hotel New York City - Chelsea is 6.5 miles from New York LaGuardia.

  • How does KAYAK find such great DoubleTree by Hilton Hotel New York City - Chelsea hotel deals?

    KAYAK scours the web for all room deals available at DoubleTree by Hilton Hotel New York City - Chelsea in New York and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at DoubleTree by Hilton Hotel New York City - Chelsea and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for DoubleTree by Hilton Hotel New York City - Chelsea.

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3-star hotel
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Good to know

Distance to city centre

Nearest airport

Distance to airport

0.7 mi
New York LaGuardia
6.5 mi

More options for your stay in New York