Hotel Hayden

4 stars
127 West 28th Street, New York, NY 10001, United States
New York, NY
+1 212 973 9000
7.2
Good
based on 3980 reviews
3,980 reviews
Sun 12/7
-
Mon 13/7
2 guests, 1 room
Deals from
£88
/Cheapest rate per night
Room type
Provider
Nightly total
Double room, bed type unknown
£88
Superior room, bed type unknown
£89
King room, bed type unknown
£114
39 more Hotel Hayden deals
39 more Hotel Hayden deals
Front desk
Other
Other
Lobby
Living room
Living room
Rooftop
Bedroom
Bedroom
Restaurant
Bedroom
Conference room
Bathroom
Bathroom
Bathroom
Business centre
Patio
Gym
Bathroom
Front desk
Restaurant
Bedroom
Bar
Room amenity
Building
Gym
Bathroom
Building
Other
Room amenity
Room amenity
Photos of Hotel Hayden
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

This 4-star hotel is located in Chelsea, and boasts a range of premium amenities including a rooftop terrace and free Wi-Fi. It is situated a brief stroll from Madison Square Park, Empire State Building and Madison Square Garden.

Hotel Hayden has been recently refurbished and provides valet parking, a 24-hour reception and an express check-in and check-out feature. The in-house spa offers a variety of massages and body treatments.

Hotel Hayden has 122 well-appointed rooms that are equipped with a variety of essential amenities to ensure guests have a comfortable stay. After settling in to their room, guests can discover the area with use of Pennsylvania Station, which is moments from the hotel.

Those staying at Hotel Hayden can sit down to a unique dining experience at the in-house restaurant, suitably situated for those who want to stay close by when looking to sit down to a meal. A selection of drinks can be savoured at the bar. A wide selection of eating options are also available in close proximity to the property.

34th Street Penn Station Irt Broadway Seventh Avenue Line is a short walk from the hotel, meaning it's easy to reach the centre and other areas of the City. Herald Square and Flatiron Building are also within walking distance.

7.2
Good
3980 reviews

Latest deals for Hotel Hayden

Sun 12/7
-
Mon 13/7
Double room, bed type unknown
£88
nightly with fees
Superior room, bed type unknown
£89
nightly with fees
Superior room, bed type unknown
£96
nightly with fees
Superior room, 1 king bed
£99
nightly with fees
Double room, bed type unknown
£107
nightly with fees
King room, bed type unknown
£114
nightly with fees
King room, bed type unknown
£115
nightly with fees
Double room, 1 king bed
£117
nightly with fees
King room, bed type unknown
£117
nightly with fees
Superior room, 1 king bed
£119
nightly with fees
Superior room, 1 king bed
£119
nightly with fees
Superior room, 1 king bed
£119
nightly with fees
Superior room, 1 king bed
£121
nightly with fees
Standard Room, 1 king bed
£122
nightly with fees
Superior room, 1 king bed
£125
nightly with fees
Superior room, bed type unknown
£153
nightly with fees
Superior room, bed type unknown
£202
nightly with fees
Superior room, bed type unknown
£205
nightly with fees
Superior room, bed type unknown
£243
nightly with fees
Standard Room, bed type unknown
£251
nightly with fees
Superior room, 1 king bed
£362
nightly with fees
How do payments to us affect ranking and how do we rank results?
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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Amenities at Hotel Hayden

  • Fitness centre
  • Restaurant
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Shower chair
  • Accessible by lift
  • Accessible parking
  • Allergy-free room
  • No smoking
  • Lowered sink
  • Toilet with grab rails
  • Designated smoking area

Basics

  • Internet
  • Wi-Fi
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Conditioner

Services and conveniences

  • Wake-up service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Key access
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • Carbon monoxide detector
  • 24-hour security

Bathroom

  • Shower
  • Hairdryer
  • Toilet paper
  • Private bathroom

Dining

  • Restaurant
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine

General

  • Seating area
  • Interconnected room(s) available
  • Sofa
  • Storage available

Parking and transportation

  • Parking
  • Valet parking
  • Private parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Bedroom

  • Sofa bed

Workspace

  • Desk

Family friendly

  • Babysitting or child care

Fitness

  • Fitness centre

Spa

  • Spa

Reviews of Hotel Hayden

7.2
Good
3980 verified ratings
Wonderful
1112
Very good
878
Good
724
Okay
349
Fair
308
Mediocre
186
Poor
423

Summary of reviews

Guests say
Guests consistently praise the hotel's excellent location, with many noting its proximity to metro stations, major attractions, and convenience for exploring the city. Some guests also appreciated the friendliness and helpfulness of certain staff members. However, there are frequent complaints about the quality and variety of the breakfast, with many describing it as poor or insufficient. Service issues, including unresponsive or unprofessional staff and housekeeping inconsistencies, are also mentioned. Several reviews highlight small room sizes and problems with cleanliness or maintenance, suggesting that the hotel may not fully meet its advertised star rating.
AI-generated from customer reviews
Location10 out of 10
Cleanliness2.5 out of 10
Room Size2.5 out of 10
Service2 out of 10
Breakfast1 out of 10
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All reviews

5.9
Fair
Anonymous, Sept 2021
The staff and the location were excellent. The rest is best described as “meh.”
8.0
Very good
Anonymous, Dec 2019
Cons (-) Beds aren't the greatest.
8.0
Very good
Anonymous, Jun 2019
Cons (-) Room was a little small. Was misinformed about a few things. Was given to free drinks tickets and encouraged to redeem them at rooftop bar only to arrive and be told that it was a private party and asked to leave.
9.4
Wonderful
Anonymous, Sept 2018
Pros (+) Very clean and spacious room. Very comfortable bed. It provides almost everything you need that you can imagine for a hotel.
Cons (-) It doesn’t have slippers or socks for customers
10
Wonderful
Pete, Aug 2017
Pros (+) Clean, newer building, nice rooms, comfortable bed, quiet, central location, great staff. Annette at the front desk was particularly welcoming. An excellent deal for NYC!
8.5
Very good
Barry, Jul 2017
Pros (+) The staff was excellent and courteous.
Cons (-) The air conditioning struggled and couldn't really bring the temp down sufficiently. Not enough towels, but brought them right away when requested. No sweetener and creamer in room. But, also brought that right away when requested.
10
Wonderful
Anonymous, May 2017
Cons (-) Noisy streets.
10
Wonderful
lillian, Apr 2017
Pros (+) All the staff was very nice, good mood.
Cons (-) I reserved a double and tey give me a king

Location

127 West 28th Street, New York, NY 10001

What's nearby

  • Koreatown400 yd
  • Madison Square Garden0.3 mi
  • Empire State Building0.3 mi
  • Times Square0.9 mi
  • Broadway1 mi
  • Rockefeller Center1.1 mi
  • Theatre District1.1 mi
  • United Nations Headquarters1.2 mi
  • Museum of Modern Art1.3 mi
  • New York City Center1.4 mi
  • Midtown Center1.4 mi
  • Tiffany & Co.1.4 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Hotel Hayden

Low season

High season

Average price (weeknight)

Average price (weekend night)

February
September
£194
£223
Cheapest month to stay with an average 48% drop in price.
Most expensive month to stay with an average 54% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Hotel Hayden

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Hotel Hayden

  • If you’re after a cheap room at Hotel Hayden, then you should consider staying during the low season. The cheapest deals can generally be found in February and January.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Hotel Hayden, plan to stay on a Tuesday or Saturday. The most expensive day is usually Friday.
  • The cheapest price a room at Hotel Hayden was booked for on KAYAK in the last 2 weeks was £170, while the most expensive was £264.
  • How long should you stay at Hotel Hayden? KAYAK users usually book their rooms here for 4 days.

FAQs when booking at Hotel Hayden

  • Where is Hotel Hayden located?

    Hotel Hayden is located at 127 West 28th Street in Chelsea, 0.7 miles from the centre of New York. Koreatown is the closest landmark to Hotel Hayden.

  • When is check-in time and check-out time at Hotel Hayden?

    Check-in time is 15:00 and check-out time is 12:00 at Hotel Hayden.

  • How far is Hotel Hayden from the airport?

    Hotel Hayden is 6.6 miles from New York LaGuardia.

  • How does KAYAK find such great Hotel Hayden hotel deals?

    KAYAK scours the web for all room deals available at Hotel Hayden in New York and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Hayden and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Hayden.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.2
0.7 mi
New York LaGuardia
6.6 mi

Everything you need to know for your stay in New York