|Distance to city centre||0.3 mi|
|Nearest airport||New York LaGuardia|
|Distance to airport||6.0 mi|
|"Spacious room, convenience to everything"||(in 154 reviews)|
|"The View restaurant was spectacular!"||(in 17 reviews)|
|"We had a great view."||(in 166 reviews)|
|"The sofa bed mattress was uncomfortable."||(in 11 reviews)|
|"No complimentary water in room."||(in 12 reviews)|
|"The wifi not free in the room"||(in 23 reviews)|
|bed and sofa||in 113 reviews|
|bed was very comfortable||in 19 reviews|
|destination fee||in 21 reviews|
|elevators were slow||in 59 reviews|
|free wifi||in 66 reviews|
|fridge in the room||in 280 reviews|
|great hotel||in 188 reviews|
|great location||in 520 reviews|
|great room||in 326 reviews|
|great view||in 118 reviews|
|helpful staff||in 217 reviews|
|new york||in 39 reviews|
|revolving restaurant||in 58 reviews|
|room service||in 32 reviews|
|theater district||in 9 reviews|
|times square||in 222 reviews|
|water in room||in 33 reviews|
Went to see play weekend before christmas
Very close to theatre and nice restaurants.
Breakfast was good but a bit pricy
the elevators were ridiculous......impossible to get to breakfast location,45 minute waits for elevator
The did not clean the room very well
Great Theater District Location
The is the one of the best locations in the theater district. Most of the major theaters are located within three blocks of the hotel. The same day ticket office is located yards away from the hotel so you can get up early to get your ticket and then return to your room. The hotel entrance is right off times square. The hotel is clean large and and the staff is very friendly and efficient. Many family oriented dining establishments are nearby as well as easy access to the subway and various tour operators.
The hotel is large and is used as a convention facility. So if you do not like large crowds and being in the location that is busy and very active during the evening hours, this is not the place for you.
Disappointed in staff & services
No elite services on weekends - $ charge to print out boarding pass - failed to clean room - front desk staff was not guest oriented - platinum member - will look for other hotels.
People at front desk were nice
The customer service at the view lounge was terrible. The lady that served us did not believe that we enter staying at the hotel and Saud very loud that the room number that we gave her did not exist and I showed her my key. She was very rude we felt embarrased.
Great hotel, close to everything
We loved our view of the city, the lady at front desk upgraded our room at no charge, clean rooms, friendly staff, within walking distance of everything, will definitely stay here again
Breakfast buffet way overpriced for the quality
Great location and some great views.
They apperently give every person in the hotel access to the executive lounge. I'm used to a crowd at times but this was crazy. They need to either expand the lounge or enforce the entry policy.
Response time of the staff and high cost to eat hotel restaurant...
Just fine - with prices above just fine
Our stay was fine. The staff was friendly, the room was clean. As one would expect for $400/night. The ticket counter for local shows was very helpful/convenient.
automated elevator system crammed too many people into each trip testing the fire alarm system each day that we stayed very uncomfortable sofa bed mattress (felt every spring)
View Restaurant staff was great! Nice suite with view of Broadway.
Construction noise in the morning.
Based on 11,750 reviews
Policies vary by room type and provider.
|New York LaGuardia||6 mi|
|New York - Penn Station||0.7 mi|
|Secaucus Junction, New Jeresy||4.7 mi|