|Distance to city centre||0.2 mi|
|Nearest airport||New York LaGuardia|
|Distance to airport||6.1 mi|
|"Location was perfect for theatres."||(in 346 reviews)|
|"The hotel lobby is nice"||(in 73 reviews)|
|"Very close to Times Square."||(in 168 reviews)|
|"Tiny rooms, dark and dirty"||(in 146 reviews)|
|"Nothing staff was rude room was dirty."||(in 50 reviews)|
|"No restaurant and poor tv reception"||(in 16 reviews)|
|bed was comfortable||in 213 reviews|
|great location||in 893 reviews|
|hotel lobby||in 242 reviews|
|location and the lobby||in 244 reviews|
|resort fee||in 19 reviews|
|room was small||in 416 reviews|
|staff were friendly||in 365 reviews|
|theater district||in 14 reviews|
|times square||in 394 reviews|
|worst hotel||in 295 reviews|
The location and the lobby
The dirtiest, most disgusting room I’ve ever been in. Rust, broken objects, outlets did not work and I found other people’s wads of hair.
The location of the hotel was great, a two minute walk to times square.
For a four star hotel, I would have expected at least a coffee machine in the room. I booked a king bed room, the door didn't work to get inside the room, so they said they didn't have any others available and had to downgrade me to a queen room. In the new room, the heater was soo loud, and sounded like there was some rodent trying to get inside. I called them to get them to either fix it or change my room again. someone came and said they fixed it, but it was exactly the same. was there for 3 nights and had horrible sleeps cause of the loud noise. Seeing as the room was small as well, the only real place to sit was on the bed, so the mattress was droopy in the one spot where you sit making it uncomfortable.
Location to theaters, train, shopping is excellent
Shower had mold and broken tile-didn’t use it
Extremely noisy, filthy
The lobby is very stylish, so it looked promising upon arrival. As soon as I enters the room, the illusion ended
Couldn’t sleep because of the noise. No noise canceling windows, no dark shades. Very filthy. Dirty windows, dirty desk. Stains on carpet and furniture. Impossible to relax in this room
No restaurant in the hotel
Location perfect, bed and leenen verry confortable.
Old, moisture in the bath, carpet every where
The hotel is accessible to most everything and conveniently located.
The bathroom needed a place to rest your bathroom utilities. The sink didn't have any counter space.
Great value, very convenient location to Times Square
Very small rooms
Carpets were very old and did not look very clean...many stains on them. Bathroom was very small but nice.
The lobby, bar and front office staff were wonderful.
The rooms are micro-dorm sized and the bathrooms are dingy and outdated. The room gets so hot! Small price to pay for the location.
Only redeeming quality - HAMILTON playing across the street, plus HAM gift shop right next door.
Too stuffy and hot inside hotel lobby and rooms, even during heatwave! Thermostat didn't help, and it made our stay uncomfortable. Plus they accidentally charged me an extra night! Room too small, esp. for expensive price.
Room was somewhat small but if you are just using it to sleep, it's fine. Superlative location for the theatre district.
Based on 10,371 reviews
Policies vary by room type and provider.
|New York LaGuardia||6.1 mi|
|New York - Penn Station||0.7 mi|
|Secaucus Junction, New Jeresy||4.6 mi|