Overview

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citizenM New York Times Square
Top Boutique Hotel

218 West 50th Street, New York, NY 10019, United States
+1 212 461 3638

£208+

Overall guest ratings

9.2/10 Excellent
Based on 7,120 reviews

Review highlights

  • 9.7
  • 9.6
  • 6.8
  • 6.5

Good to know

  • Beautiful architecture
  • Stylish hotel
  • Modern Hotel

Nearby

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    About

    Located in Midtown, this boutique hotel is within a 10-minute walk of Ed Sullivan Theater, Broadway, and Rockefeller Center. Times Square and Radio City Music Hall are also within 10 minutes.

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    Expedia

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Pets not allowed
    • Storage available
    • Terrace/Patio
    • Internet
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    9.2 Excellent
    Based on 7,120 reviews
    • 9.7 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.1 "Great parking, according to 71%."
      10.0 "100% thought it was easy to get to the train station."
    • 9.6 "Awesome vibe."
      10.0 "100% thought, the hotel was modern."
      9.8 "98% said it was a stylish hotel."
      9.5 "95% enjoyed the friendly atmosphere."
      9.1 "91% enjoyed the lobby entrance."
      9.2 "92% thought the hotel was luxurious."
    • 9.2 "Incredible bar."
      8.8 "Lovely bar service, according to 88%."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      9.2 "92% thought the service was very professional."
      7.5 "Housekeeping was great, according to 75%."
      8.8 "Lovely bar service, according to 88%."
      7.3 "73% said the booking process went smoothly."
      8.0 "80% said the concierge service was amazing."
      8.1 "Management was excellent, said 81%."
      10.0 "100% said the recreation staff was great."
    • 9.1 "Excellent amenities."
      9.1 "91% thought the building was wonderful."
      9.7 "97% thought the architecture was beautiful."
      9.1 "91% enjoyed the lobby entrance."
      9.9 "99% loved the terrace."
      10.0 "100% said the facilities were very new."
      8.8 "88% found the grounds to be nice."
    • 6.8 "Rooms are ok."
      6.8 "For only 68%, the bathroom was ok."
      5.3 "For 53%, maintenance was acceptable."
      7.0 "70% enjoyed the furniture."
      5.3 "For only 53%, the tv was ok."
      5.4 "Only 54% thought the air conditioning was adequate."
    • 6.5 "Breakfast is mediocre."
    • 6.4 "Pool is mediocre."
    • 5.2 "Average comfort."
      6.7 "For only 67%, the noise level was all right."
      5.4 "Only 54% thought the air conditioning was adequate."
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    Overall rating

    9.1 Excellent
    Based on 4,770 reviews
    • 9.7 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      9.8 "98% liked the proximity to shopping."
      7.6 "Great parking, according to 76%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.6 "Awesome vibe."
      10.0 "100% thought, the hotel was modern."
      9.8 "98% said it was a stylish hotel."
      9.4 "94% enjoyed the friendly atmosphere."
      9.0 "90% enjoyed the lobby entrance."
      9.2 "92% thought the hotel was luxurious."
    • 9.4 "Incredible bar."
      8.5 "Delicious alcoholic drinks, according to 85%."
      8.7 "Lovely bar service, according to 87%."
    • 9.2 "Excellent amenities."
      9.2 "92% thought the building was wonderful."
      9.7 "97% thought the architecture was beautiful."
      9.0 "90% enjoyed the lobby entrance."
      9.8 "98% loved the terrace."
      10.0 "100% said the facilities were very new."
      9.0 "90% found the grounds to be nice."
    • 9.2 "Internet works perfectly."
      8.8 "88% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 6.4 "Rooms are ok."
      6.8 "For only 68%, the bathroom was ok."
      5.5 "For 55%, maintenance was acceptable."
    • 6.3 "Food is average."
      5.7 "Only 57% were satisfied with the menu."
    • 6.2 "Pool is mediocre."
    • 4.8 "Not very comfortable."
      2.4 "76% said rooms were small."
      4.8 "Air conditioning was criticized by 52%."
      4.3 "57% criticized the small bathroom."
    • 4.6 "Value below average."
      1.6 "84% said the breakfast was too expensive."
      3.3 "67% said beverages were too expensive."
      4.1 "The price was too high for 59%."
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    Overall rating

    9.0 Excellent
    Based on 996 reviews
    • 9.8 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      9.6 "96% liked the proximity to shopping."
    • 9.6 "Awesome vibe."
      9.5 "95% enjoyed the friendly atmosphere."
      9.8 "98% said it was a stylish hotel."
      10.0 "100% thought, the hotel was modern."
      9.2 "92% enjoyed the lobby entrance."
      9.3 "93% thought the hotel was luxurious."
    • 9.3 "Incredible bar."
    • 9.2 "Excellent amenities."
      9.2 "92% thought the building was wonderful."
      9.7 "97% thought the architecture was beautiful."
      9.2 "92% enjoyed the lobby entrance."
      9.8 "98% loved the terrace."
      10.0 "100% said the facilities were very new."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 6.5 "Breakfast is mediocre."
    • 6.2 "Rooms are ok."
      6.6 "For only 66%, the bathroom was ok."
      6.5 "Only 65% thought the furniture was functional."
      5.2 "For 52%, maintenance was acceptable."
    • 5.1 "Average value."
    • 4.8 "Not very comfortable."
      2.6 "74% said rooms were small."
      3.6 "64% criticized the small bathroom."
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    Overall rating

    9.1 Excellent
    Based on 71 reviews
    • 9.8 "Terrific location."
    • 9.7 "Awesome vibe."
      10.0 "100% thought, the hotel was modern."
    • 9.3 "Incredible bar."
    • 9.2 "Excellent amenities."
      9.2 "92% thought the building was wonderful."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 6.7 "Rooms are ok."
    • 5.0 "Average comfort."
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    Overall rating

    9.1 Excellent
    Based on 1,281 reviews
    • 9.6 "Awesome vibe."
      9.8 "98% said it was a stylish hotel."
      10.0 "100% thought, the hotel was modern."
      9.6 "96% enjoyed the friendly atmosphere."
      8.9 "89% enjoyed the lobby entrance."
      9.3 "93% thought the hotel was luxurious."
    • 9.6 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 9.1 "Incredible bar."
    • 9.0 "Internet works perfectly."
      8.5 "85% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 6.4 "Breakfast is mediocre."
    • 6.3 "Rooms are ok."
      6.9 "Only 69% thought the furniture was functional."
    • 5.1 "Average comfort."
      6.6 "For only 66%, the noise level was all right."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Beautiful architecture"
    "Stylish hotel"
    "Modern Hotel"
    data provided by TrustYou

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