Sheraton New York Times Square Hotel

8.0
Excellent

Based on 8,473 reviews
 
811 7th Avenue 53rd Street, New York, NY 10019, United States
  +1 212 581 1000
Sheraton New York Times Square Hotel - New York, NY, United States
Check-in
Check-out
Compare vs KAYAK |
STARWOODDIRECT £102
TripAdvisor £102
Cancelon £105
STARWOODDIRECT
per night
TripAdvisor
per night
Cancelon
per night

Good to know

Distance to city centre 0.5 mi
Location rating 9.6
Nearest airport New York LaGuardia
Distance to airport 5.8 mi

Rooms

Check-in
Check-out

King rooms

£110+

Photo
Bed type
Provider
Nightly base price
IMAGE
King bed
£110 per night
IMAGE
Unknown
£121 per night
IMAGE
Unknown
£125 per night
IMAGE
King bed
£127 per night
IMAGE
Unknown
£128 per night
IMAGE
King bed
£129 per night
IMAGE
Unknown
£162 per night
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Unknown
£187 per night
IMAGE
King bed
£193 per night
IMAGE
Unknown
£195 per night
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Unknown
£226 per night
IMAGE
Unknown
£229 per night

Double rooms

£118+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
£118 per night
IMAGE
Unknown
£120 per night
IMAGE
Unknown
£123 per night
IMAGE
Double bed
£126 per night
IMAGE
Unknown
£126 per night
IMAGE
Queen bed
£129 per night
IMAGE
Double bed
£129 per night
IMAGE
King bed
£132 per night
IMAGE
Double bed
£149 per night
IMAGE
Unknown
£150 per night
IMAGE
Unknown
£154 per night
IMAGE
Unknown
£155 per night
IMAGE
Unknown
£156 per night
IMAGE
Unknown
£169 per night
IMAGE
Unknown
£177 per night
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Unknown
£179 per night
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Unknown
£200 per night
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Unknown
£201 per night
IMAGE
King bed
£216 per night
IMAGE
Unknown
£219 per night

Superior rooms

£119+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
£119 per night
IMAGE
Double bed
£166 per night
IMAGE
Double bed
£175 per night
IMAGE
Double bed
£175 per night
IMAGE
King bed
£217 per night
IMAGE
Unknown
£227 per night
IMAGE
Unknown
£263 per night
IMAGE
Unknown
£266 per night
IMAGE
Unknown
£278 per night
IMAGE
Double bed
£296 per night
IMAGE
Double bed
£299 per night
IMAGE
Double bed
£301 per night
IMAGE
Double bed
£306 per night
IMAGE
Unknown
£342 per night
IMAGE
Unknown
£443 per night

Queen rooms

£102+

Photo
Bed type
Provider
Nightly base price
IMAGE
Queen bed
£102 per night
IMAGE
Queen bed
£105 per night
IMAGE
Unknown
£119 per night
IMAGE
Unknown
£119 per night
IMAGE
Unknown
£121 per night
IMAGE
Unknown
£125 per night
IMAGE
Unknown
£136 per night
IMAGE
Unknown
£136 per night
IMAGE
Queen bed
£144 per night
IMAGE
Queen bed
£150 per night
IMAGE
Unknown
£157 per night
IMAGE
Unknown
£158 per night
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Unknown
£161 per night
IMAGE
Unknown
£184 per night
IMAGE
Unknown
£206 per night
IMAGE
Unknown
£233 per night
IMAGE
Unknown
£267 per night

Standard rooms

£116+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
£116 per night
IMAGE
Unknown
£159 per night

Traditional rooms

£123+

Photo
Bed type
Provider
Nightly base price
IMAGE
King bed
£123 per night
IMAGE
Queen bed
£124 per night
IMAGE
Queen bed
£127 per night
IMAGE
Double bed
£128 per night
IMAGE
Double bed
£128 per night
IMAGE
Double bed
£129 per night
IMAGE
Queen bed
£139 per night
IMAGE
Unknown
£140 per night
IMAGE
King bed
£146 per night
IMAGE
Double bed
£148 per night
IMAGE
Queen bed
£153 per night
IMAGE
Double bed
£156 per night
IMAGE
Queen bed
£157 per night
IMAGE
Double bed
£157 per night
IMAGE
Double bed
£157 per night
IMAGE
Double bed
£158 per night
IMAGE
King bed
£160 per night
IMAGE
Double bed
£160 per night
IMAGE
Unknown
£169 per night
IMAGE
Unknown
£208 per night
IMAGE
King bed
£250 per night
IMAGE
Unknown
£254 per night
IMAGE
King bed
£270 per night
IMAGE
Unknown
£340 per night
IMAGE
Double bed
£358 per night

Reviews

Traveller rating

336
237
134
45
21

Time of year

Traveller type

Show reviews that mention

+
bathroom door in 74 reviews
bed was comfortable in 86 reviews
central park in 20 reviews
club level in 24 reviews
elevators were very slow in 34 reviews
free wifi in 57 reviews
friendly staff in 244 reviews
heart of manhattan in 4 reviews
location was great in 495 reviews
long line in 11 reviews
resort fee in 13 reviews
room service in 344 reviews
sheraton in 19 reviews
small room in 81 reviews
times square in 174 reviews
  • Mediocre
    May 2018
    4.0

    Decent hotel with poor service

    Lobby was plush and rooms were ok.

    Waited for 30 mins to catch a lift in the morning to come from the rooms to the lobby. They don’t have enough lifts to serve rooms. Made us change the room at 12am in the morning because our bathroom was flooded. Waited for 1 hour in the middle of the night with or bags packed and no one came to give us the room. I had to go to the lobby to sort it out. Didn’t even bother to apologise.

  • Excellent
    May 2019
    10.0

    The room was extremely clean and the location was amazing

    better coffee in room

  • Excellent
    Apr 2019
    8.2

    TV was amazing. Beds were comfortable.

    Refrigerator/microwave in the room, bathtub needed no slip strips, ac was not able to keep the room cool. It was set on 65 at one point (which would normally freeze us) and the room was warm and humid

  • Excellent
    Jan 2019
    9.4

    Friendly staff, club lounge was great

    Check in was a little slow

  • Excellent
    Oct 2018
    10.0

    Great Value, Great Location, Great All Around

    I booked a room last minute after trying to save a few extra dollars staying at a nearby hotel. Felt like I was staying in a palace at the Sheraton in comparison to other place. Everything is top notch and I’ll only be staying here in the future.

    The pillows could be made with down.

  • Okay
    Mar 2018
    4.5

    Beware the "Destination Fee"!

    It was close to the office and other amenities. Other than that, it was pretty disappointing for the money.

    The new elevator system was a joke. Ten minutes for a lift is far too long. The room was very small for the price. I could barely move in the bathroom. Also, the hotel and Kayak failed to disclose the $50/night "destination fee" that is tacked on at the end of your stay even if you prepaid for the stay. This charge is borderline larceny for the lack of value provided. I'm contemplating a charge back to recover the money due to the exorbitant and hidden nature of the charge.

  • Good
    Jan 2018
    6.5

    Rooms too small Shower with curtains very uncomfortable

  • Okay
    Dec 2017
    4.8

    It’s ok

    Location and bar

    Needs a lot of refurbishing. Walls are paper thin and were woken up each night by gents next door. No free water as promised. VERY crowded

  • Good
    Sep 2017
    6.2

    Hotel was very average, and way overpriced for what they offer

    Location Bed was comfortable. Complimentary Internet.

    Very Noisy, difficult to sleep, from indoor sound and outdoor sound. Small rooms High prices for items in the room without a pricing list. Difficult to connect to the internet in the rooms. Many taxes on top of the agreed per night fees

  • Okay
    Apr 2017
    6.0

    Pros and Cons

    The location was good, and price wasn't bad for NYC hotels.

    The staff at check-in were very rude. The room was tiny, the bed was not very comfortable, and the windows were so thin or poorly sealed that we could hear the street noise (even on the 20th floor) so loudly it sounded as if the windows were open. The walls were very thin too as we could clearly hear voices in adjacent rooms. The hotel restaurant felt very low budget.

  • Excellent
    Jan 2017
    10.0

    Great stay!

    From our friendly greeting at the front desk to room service everyone top notch service ! Highly recommend !

  • Okay
    Jan 2017
    4.8

    The matress was old not comfortable and making a squeaking, and the parking was very expensive and i have to wait to 12 minutes for my car , the staff didn't care when i told them my wife pregnant and she can't be on her feets for long times, i travel a lot and have been in the sheraton in too many countries but that was not what I usually got , not worse my money.

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About

Overview

Right in Midtown Manhattan is the Sheraton New York Times Square Hotel. For visitors who want to be in the middle of all the energy of New York, this is the hotel to choose. This hotel is a great choice for anyone who wants to experience the city at its finest, whether that is for business or for pleasure. There are rooms or suites to choose from that were all designed with functional productivity in mind, as well as, relaxation. Rooms have a sophisticated décor and clean style. Guests can get an upgraded experience by staying in a Times Square suite. All rooms have free Wi-Fi, complimentary brand name coffee, and smart features. Some suites have incredible views overlooking Times Square. Guests can eat breakfast at a buffet that is served every morning. There is also the Hudson Market, a restaurant serving classic American favorites for breakfast and lunch. Finally, there is the Starbucks Café/Library Bar that features grab-and-go breakfast foods and coffee in the morning, and adult beverages later in the day. Times Square has just about anything else that visitors could want with regards to dining. Virtually all of the most popular attractions in Manhattan are right outside the doors of this hotel. Being centrally located on Times Square makes it incredibly convenient for guests to take in much of what the city has to offer. The Sheraton New York Times Square Hotel is a good choice for anyone wanting to get the true city experience on their trip. This hotel lets guests immerse themselves in all things metropolitan.

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8.0 Excellent

Based on 8,473 reviews

9.6

Location

7.0

Service

4.1

Comfort

3.9

Value

Things to know

  • Friendly service
  • Wonderful sightseeing

Check in

16:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Parking
Fitness centre
Pets allowed on request. Charges may apply.
Disabled access
ATM on-site
Business centre
Car hire
Internet
Wi-Fi
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Scuba diving
No smoking
Restaurant
Bar/Lounge
Express check out
Tennis
Air-conditioned
24-hour front desk
Safe
Storage available
Lift
Hiking
Laundry facilities
Spa
Hairdryer
Coffee shop
Babysitting/child care services (surcharge)
Cribs available
Cable or satellite TV
Sauna
Massage

Location

Most popular landmarks

  • Broadway 319 yd
  • Museum of Modern Art 425 yd
  • Times Square 0.3 mi
  • Rockefeller Center 0.3 mi
  • New York Public Library 0.6 mi
  • Bryant Park 0.7 mi

New York travel guide

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Getting around

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Teterboro 7.3 mi
New York - Penn Station 1 mi
Secaucus Junction, New Jeresy 4.9 mi

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