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Location, rooftop bar, staff. Strange odors, dirty shower curtain and shower head. Indoor pool area.
It was off season so it was quiet. Staff were courteous and friendly. Love that they were pet friendly(but only in the off season) room was small but clean and had a nice balcony with ocean views Nothing was open in the town during the off season ... We were in the area for the newburyport half marathon so our first night we ate at the hotel restauraunt Breakers which was good but also pretty much our only option in Hampton. The other night we ate and engaged in activities in Newburyport MA
Room was clean, housekeeping was great, balcony over live music was a great experience. First, no one helps you with your luggage to and from room and being disabled it makes it very difficult. Others complained as well. They say free parking when you book however we got charges $54!!! Unreal! You choose hotel close to beach, you would think for what you are paying for room, parking would be included. Choices for meals at outside restaurant were slim. Our grandson (3 yrs old) only had two choices none of which he liked! Waitress was nice though. No smoking on balcony so should be explained when booking. Balcony outside is perfectly safe for smoking instead of walking a mile to smoke when you are disabled!
Our non smooking room was very humid and smelly. Pool area was sauna style. I do not recommend this hotel
The location of the hotel was great. Close to many restaurants and shops. The room we were in was less than desirable. The ceiling had black/grey spots above our bed, I'm hoping it's not mold! The beds were old and saggy. Our "view" on the first floor was of an old delapitated fence with what looks like a run down house next door that can see right into the room. The bathroom needs updating, there was someone's hair stuck to the ceiling of the shower and the worse part was that the heater that you had to turn on ran and sounded like an old window unit a/c. It would be die on fan but when it kicked on to heat it would be so loud you couldn't sleep. Worst couple nights sleep ever! And the "heated" pool is freezing cold!!!
Best breakfast, very nice staff and it was quiet It was next to a funeral home
Didn't get NON-smoking room as requested. Smelly!!!! Door to room could barely open/ close over carpet and would NOT even open wide. In an emergency we couldn't get out fast at all!!! Bathroom could have been cleaner. Breakfast was just OK.
The hotel was in a pretty good location for dining and going to the each which was great. The staff was very friendly and courteous, made us feel very comfortable. And the mini fridge in the room was huge! The hotel seemed just kind of sad? The ceiling of our room was wooden planks which was pretty cool, however the bed was extremely hard, the bathroom was tiny and the bath tub wasn't too clean. The hotels "heated" pool was ice cold the entire stay, no towels on the rack for guests to use, the door to the pool was not locked. The pool was one of the main reasons we chose the hotel as the weather during our stay was very cloudy and a bit rainy. Kyak.com said the hotel had a hot tub, it did not. No shower curtain. The breakfast was not even warm, room temp at best. I just stuck with the muffins because of that.
My daughter and I stayed there because it was close to Hampton Beach and a concert we attended nearby. The hotel was located conveniently to the highway, the room was quiet, clean and very comfortable. We slept like babies. The complimentary breakfast was well thought out and very filling. We left with a smile on our face and would definitely stay again. The view outside our window was of numerous parked trailers which wasn't very interesting or appealing. Other than that, no complaints whatsoever.
Staff was very friendly the room was clean and well stocked with everything we needed. Pool was clean and refreshing also the breakfast was all we needed and good.
Big room Nice bedding and pillows Clean Microwave and fridge in room Free coffee all day Good breakfast Everyone was very nice Right off 95 GREAT PRICE!! Nothing, this hotel exceeded my expectations
Nothing Dirty, they misrepresented their hotel, no premuim bedding.( sheets don't even fit the beds.) No covers under sheets, or pillow cases. Beds were terrible. Room darking shades are dark red curtains, with something white all over them, we didn't want to guess. Our room had a door knob, not a very good one either, no dead bolt, just a chain. It was a very unpleasant experience.
Convenient to all shopping/dining needs. Hampton Beach is a short drive, which is nice not having to deal with the beach's congestion every time you go out. The bed was like sleeping on just a box spring. We had a room with a sleeper sofa. As a sofa, you couldn't even sit on it, you would sink right down to bars of the sleeper. Extremely uncomfortable. They really need to invest in new beds. We had ants in our room. The chairs in the breakfast area were disgusting and one of the tables had the same syrup or whatever spilled, on the table for days.
Got the suite and it was big and spacious clean in the room. Good breakfast room. Nice pool area. New staff help at night did not know how to work the TV, took second day late at night to get help for the TV to work. We were there for only two nights. The outside needed paint and inside needed new carpet.
The whole place is right off a highway exit, down a dark road. When you first enter, the I hate my life staff stares us down until we greeted him. Less than enthusiastic check in and when we asked where we should park, he simply said, parking is first come first serve so wherever. We bought our luggage into the room, which was old and smelly. I want to note that I'm no diva and am usually satisfied with a standard hotel room, no frills needed. This was terrible. Carpets were stained, It smelled musky and dirty. I couldn't even bring myself to take a shower in that bathroom. There was a overwhelming stench of mildew. The comforter had stains on it. I mean, it looked like a urine stain and another spot looked like blood. It was a nightmare, if I felt like it would be safe to sleep in my car I would've. We paid over $100 for one night, I'm not sure what you can get in that area for that price range, but if I knew 3 stars was like this I would not have hesitated to spend more.
Excellent location. 10 minutes from the beach. Right next to loads of dining and shopping Terrible condition, disgusting stained carpets and linens, facilities and building is extremely aged
I loved the Colonial Style Wish the bathrooms were a little bigger.
Location was great and Hotel room was comfortable and spacious. Breakfast was good with great range of fresh fruit and pastries. Bathroom could of been a little bigger
I loved my stay and that is where I will stay on all my trips to Hampton. I have no complaints.
Clean rooms and common areas Restaurant on site Continental breakfast Parking Very uncomfortable mattress Outdated decor They have actual keys with a wooden key chain for your room, which are a pain to carry and the locking mechanisms are tricky to operate
quaint, quiet attractive inn. Very restful and liked that it had a nice restaurant attached.
The staff is very helpfull and friendly.The room was very nice and pleasant.
Seafood in the attached restaurant
Treated like old friends from the moment we stepped through the door! Bob, the front desk clerk, was AMAZING! So friendly and helpful! The room was small, but beautifully appointed. Even though we went to the restaurant a bit earlier than our reservation time, they never batted an eye! Seated us promptly and the wait staff was terrific! This place is now definitely in our top 5 all time favorites! (The other 4 are out of the country!!) What's not to like, seriously?!?!
This was a lovely country inn! The canopy bed was beautiful as was the whole atmosphere of this inn. The grounds as well as all the hallways and lobby were clean and comfortable. Complimentary lemon ice water, coffee, fresh fruit and newspapers were available at all times as an added touch. The complimentary breakfast by the fireplace each morning added to the entire experience. And the restaurant attached was exceptional as well as quite reasonable.
Restaurant outstanding despite fairly low prices. The hotel is beautiful, warm and cosy. Would go back anytime and recommend to my friends.
The quaintness of the inn and the food at Old Salt's restaurnat made for an enjoyable stay.
Average hotel of this type. Room comfortable. Facilities OK. In-house restaurant food was good in evening Avoid the breakfast
This guest did not leave comments about this hotel.
The pool Was ok
This guest did not leave comments about this hotel.
Location Floor was caving in. No wifi for whole stay. DIRTY!!
The beds were nice And clean The wifi didn't work the TV hardly kept its channels
Staff was friendly Not worth the money paid.
Location only T.V. did not work,No hot water,room had a musty smell. Very bad experience.Definatly below a one star!
The motel had a great location very close to the beach. The motel was really bad. Nasty furnature. Not really clean. Loud guests with thin walls. Way over priced for what we got.
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That it had a room available. Yes! The sheets had not been changed - they had hair and body fluids on them. There was no way to lock the door from the inside. The odor (and physical presence on furniture) of mold was overpowering.
Open late to accommodate guests arriving late at night. Unclean room, non-smoking room smelled like smoke, unclean sheets, dirty bathroom, dumpster overflowing with trash.
The room was large enough and very clean and a very reasonable price for the quality. The room service was impeccable. I always came back each evening to a nice clean perfect room. Thank You for the wonderful stay! Happy Holisays to the Roy family & S Just the non-smoking aspect but I understand.
The location was what I liked the best, it was less than 2 minutes to the Ocean. Loved it all!
Made to order breakfast was delicious. Cutest little house dog named Lincoln met us at the door and saw us off. Beautiful, comfortable common spaces. Wish we could have stayed longer. The room was a bit hot.
The ambiance was excellent. I loved being greeted by Lincoln. Would have been nice to have coffee available earlier then 8:00 am.
Great location!Walk or drive to the beach easily. Very clean, nice staff! The breakfast was alright, nothing too special- eggs OR pancake/french toast We could hear doors slamming in the hallway here and there, unusually loud The owner wasn't there when we were ready to check out, had to search to someone to ask
We did not feel like it was a place for our kids to stay when we pulled in, so we left and got a new hotel and forfeited the money we spent.
Very clean inn. Friendly staff. Lots to do if you bring your family, have a game room, pools, petting zoo, obstacle course, outside seating, nice continental breakfast, and quiet hours. After 10 it quiets down which is nice at such a big place Parking was the only downfall. They have a big parking lot in the center of the grounds with the rooms surrounding the parking lot. My room however was on the outside perimeter of the inn. Very few parking spots on the outside perimeter of the building meant I had to do some walking around the building
The price was very reasonable, the beds comfortable, and it was right off the highway. Needed a place to stay for the night while I was having some work done on my house, and this place fit the bill. I would stay here again. 1) The woman working the front desk has NO people skills. Acted as if I was interrupting her when I checked in. She could use some coaching on her customer interaction skills. 2) The weird pool hours: Pool hours are 9am-6pm (why close so early?), but check in isn't until 4pm, and checkout is at 10am. So technically, you can use the pool for 3 hours, if you spend one night there. We used the pool post-checkout, but it would have been nice to use it the night before after we checked in.
Easy location. Staff was friendly and courteous. The elevator is a plus to get to 2nd floor with baggage. Everything was good during our overnight stay.
The location The pool, the hot tub, and the elevator were out of service. Was not informed until after I paid.
Beautifully designed new rooms, comfortable and CLEAN. There was supposed to be a free breakfast but there didn't seem to be much, and nothing but some leftover coffee at 10 am.
Covered parking for my Corvette Not really
The pool and hot tub were shut down for the entire weekend that we were there. We booked the hotel specifically for the pool.
It was quiet. Front desk help was pleasant. Pool was cloudy, hot tub was not hot, queen room does not have large tub pictured, sheets were grungy, towels stained, bed uncomfortable. Smell of smoke throughout hotel was gross
This place is very outdated the mattress was thin and uncomfortable. The lobby and halls all smells of cigarette smoke.
Comfortable bed Spacious room Vending Machines Helpful & Courteous staff Parking could be tight if full.
The staff was very friendly and the manager was understanding. The hotel smelled like stale smoke when you walked in. The refrigerator was unplugged and when I opened it the nauseating smell spread across the room. the front desk solution was to give me a can of febreeze and tell me to open the window.
Proximity to nearby family and meeting we were attending. Adequate for low-cost price.
Staff was very nice no
Although the room didn't appear clean at first it really was quite clean, but the furnishings were worn that gave it a non-clean appearance. The bed was very firm. If I didn't have an air mattress I would have slept in the car.
Proximity to the beach They didn't replace towels or check the room for the extra day
The price was reasonable and the location and quarters were convenient. The towels and sheets were clean, and despite the cigarette smell, the room itself was clean. The place smelled like cigarettes and the beds were hard. The shower head was in sore need of a CLR treatment, and the ac cover nearly fell off when touched.