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Crowne Plaza Niagara Falls-Fallsview

5685 Falls Avenue, Niagara Falls, ON L2E 6W7, Canada
+1 905 374 4447

£60+

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Overall guest ratings

7.0/10 Good
Based on 1,106 reviews
See all reviews

Review highlights

  • 8.7
  • 8.7
  • 4.2
  • 3.7

Good to know

  • Great view

Nearby

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    About

    Elegant Accommodations Overlooking one of the World’s Natural Wonders Whether you’ve come for an important meeting, a storybook wedding or some overdue relaxation, you’ll appreciate the exceptional service and elegance of the Crowne Plaza Niagara Falls – Fallsview. Situated directly across from the breathtaking falls, our property is one of the most celebrated hotels in Niagara Falls, Ontario, Canada . The luxurious accommodations and amenities of our Niagara Falls hotel are second to none. Choose a fallsview guest room for magnificent scenery. Then enjoy fine dining at the Rainbow Room by Massimo Capra , serving Italian cuisine and exceptional views of the falls. To unwind, head to the spa, work out at the Fitness Center and indoor pool or ease into the jacuzzi or sauna. With over 20,000 sq. ft. of meeting space , our full-service hotel is ideal for any event. Count on our seasoned Crowne Plaza Meetings Director to manage every detail. And while you’re traveling, our well-equipped Business Center and high-speed Internet access will help you stay productive. As part of the Falls Avenue Resort, our hotel is connected via indoor walkway to attractions, including Casino Niagara, Fallsview Indoor Waterpark , Hard Rock Café and an array of shopping. Plus we’re a short drive from golf courses, scenic wineries and two international airports. Book your stay today at Crowne Plaza Niagara Falls – Fallsview.

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    Amenities

    • Coffee shop
    • ATM on-site
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Free Wi-Fi
    • Cribs available
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Map

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    Reviews

    Guest reviews

    Overall rating

    7.0 Good
    Based on 1,106 reviews
    • 8.7 "Food is delicious."
    • 8.7 "Location is great."
    • 8.2 "Breakfast is good."
    • 8.1 "Great service."
    • 5.5 "Average cleanliness."
    • 4.2 "Vibe wasn't good."
    • 3.7 "Internet is poor."
    • 3.2 "Awful rooms."
    • 1.3 "Quite uncomfortable."
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    Overall rating

    7.1 Good
    Based on 486 reviews
    • 8.8 "Location is great."
    • 8.4 "Breakfast is good."
    • 7.7 "Good service."
      8.2 "82% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 5.4 "Average value."
    • 5.2 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
      6.9 "69% thought the cleanliness of the hotel was average."
    • 4.2 "Vibe wasn't good."
      2.6 "74% criticized the unstylish hotel."
      2.2 "For 78%, the lobby entrance was sub-standard."
    • 4.0 "Internet is poor."
    • 3.1 "Awful rooms."
      0.7 "93% said rooms were small."
      4.3 "57% didn't like the uncomfortable beds."
      0.7 "93% complained about the bathroom."
      1.1 "For 89%, the rooms looked old."
      1.0 "90% thought they were poorly maintained."
      1.7 "83% found problems with the furniture."
      0.5 "Air conditioning was criticized by 95%."
      3.1 "69% said the bathroom was dirty."
    • 1.5 "Quite uncomfortable."
      0.7 "93% said rooms were small."
      4.3 "57% didn't like the uncomfortable beds."
      1.2 "88% thought it was too noisy."
      0.5 "Air conditioning was criticized by 95%."
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    Overall rating

    6.8 Good
    Based on 608 reviews
    • 8.5 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
    • 8.3 "Breakfast is good."
    • 7.8 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
    • 5.3 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
      6.9 "69% thought the cleanliness of the hotel was average."
    • 5.3 "Average value."
      5.4 "54% thought it was adequately priced."
    • 4.0 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
      2.3 "For 77%, the lobby entrance was sub-standard."
    • 3.6 "Internet is poor."
    • 2.9 "Awful rooms."
      0.5 "95% said rooms were small."
      4.3 "57% didn't like the uncomfortable beds."
      0.7 "93% complained about the bathroom."
      0.0 "100% criticized the small bathroom."
      0.8 "For 92%, the rooms looked old."
      1.0 "90% thought they were poorly maintained."
      2.3 "77% found problems with the furniture."
      0.0 "100% were disappointed with the minibar."
      0.2 "Air conditioning was criticized by 98%."
    • 1.4 "Quite uncomfortable."
      0.5 "95% said rooms were small."
      4.3 "57% didn't like the uncomfortable beds."
      0.0 "100% criticized the small bathroom."
      0.2 "Air conditioning was criticized by 98%."
    View all review categories

    Overall rating

    7.2 Good
    Based on 11 reviews
    • 8.7 "Location is great."
    • 5.4 "Average value."
    • 3.1 "Awful rooms."
    Good to know
    "Great view"
    data provided by TrustYou

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