Overview

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Crowne Plaza Niagara Falls-Fallsview

5685 Falls Avenue, Niagara Falls, ON L2E 6W7, Canada
+1 905 374 4447

£56+

Overall guest ratings

6.8/10 Good
Based on 1,813 reviews

Review highlights

  • 8.3
  • 7.8
  • 4.4
  • 4.0

Nearby

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    About

    Elegant Accommodations Overlooking one of the World’s Natural Wonders Whether you’ve come for an important meeting, a storybook wedding or some overdue relaxation, you’ll appreciate the exceptional service and elegance of the Crowne Plaza Niagara Falls – Fallsview. Situated directly across from the breathtaking falls, our property is one of the most celebrated hotels in Niagara Falls, Ontario, Canada . The luxurious accommodations and amenities of our Niagara Falls hotel are second to none. Choose a fallsview guest room for magnificent scenery. Then enjoy fine dining at the Rainbow Room by Massimo Capra , serving Italian cuisine and exceptional views of the falls. To unwind, head to the spa, work out at the Fitness Center and indoor pool or ease into the jacuzzi or sauna. With over 20,000 sq. ft. of meeting space , our full-service hotel is ideal for any event. Count on our seasoned Crowne Plaza Meetings Director to manage every detail. And while you’re traveling, our well-equipped Business Center and high-speed Internet access will help you stay productive. As part of the Falls Avenue Resort, our hotel is connected via indoor walkway to attractions, including Casino Niagara, Fallsview Indoor Waterpark , Hard Rock Café and an array of shopping. Plus we’re a short drive from golf courses, scenic wineries and two international airports. Book your stay today at Crowne Plaza Niagara Falls – Fallsview.

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    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Coffee shop
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Game room
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    6.8 Good
    Based on 1,813 reviews
    • 8.3 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.4 "94% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 7.8 "Good service."
      8.3 "83% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
      7.3 "73% were happy with the room service."
      8.0 "Management was excellent, said 80%."
      7.0 "70% said the booking process went smoothly."
    • 6.2 "Breakfast is mediocre."
    • 5.3 "Internet is average."
    • 5.2 "Average amenities."
    • 4.4 "Value below average."
      4.8 "52% said the breakfast was too expensive."
      4.4 "The price was too high for 56%."
    • 4.0 "Not very clean."
      4.3 "57% said rooms were dirty."
      3.8 "62% thought it was rather dirty."
      1.7 "83% said the bathroom was dirty."
      1.0 "Dirty pool, said 90%."
    • 3.7 "Pool is below average."
      1.0 "Dirty pool, said 90%."
    • 3.7 "Rooms are not good."
      1.0 "90% said rooms were small."
      1.8 "82% complained about the bathroom."
      4.3 "57% said rooms were dirty."
      0.6 "94% thought they were poorly maintained."
      1.4 "Air conditioning was criticized by 86%."
      0.1 "For 99%, the rooms looked old."
      0.1 "99% criticized the small bathroom."
      1.7 "83% said the bathroom was dirty."
      2.4 "76% found problems with the furniture."
      4.6 "54% were disappointed with the minibar."
      0.8 "92% had problems with the shower."
      3.3 "67% were unsatisfied with the kitchenette."
      0.0 "100% thought the tv was sub-standard."
    • 3.4 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
      3.7 "For 63%, the lobby entrance was sub-standard."
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    Overall rating

    6.9 Good
    Based on 906 reviews
    • 8.0 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
    • 7.8 "Good service."
      8.2 "82% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 6.2 "Breakfast is mediocre."
      5.1 "Breakfast prices were ok, according to 51%."
    • 5.3 "Sufficient wellness & sports facilities."
    • 5.0 "Internet is average."
      1.8 "82% said the wifi quality was bad."
    • 4.9 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
      2.6 "74% complained about the elevator."
      0.7 "93% thought the facilities needed updating."
      3.2 "For 68%, the lobby entrance was sub-standard."
    • 4.2 "Not very clean."
      4.5 "55% said rooms were dirty."
      3.6 "64% thought it was rather dirty."
      2.2 "78% said the bathroom was dirty."
    • 4.1 "Value below average."
    • 4.1 "Rooms are not good."
      1.0 "90% said rooms were small."
      2.1 "79% complained about the bathroom."
      4.5 "55% said rooms were dirty."
      0.6 "94% thought they were poorly maintained."
      1.3 "Air conditioning was criticized by 87%."
      2.6 "74% found problems with the furniture."
      2.2 "78% said the bathroom was dirty."
      0.1 "For 99%, the rooms looked old."
      0.1 "99% criticized the small bathroom."
      4.5 "55% were disappointed with the minibar."
      0.8 "92% had problems with the shower."
      3.2 "68% were unsatisfied with the kitchenette."
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    Overall rating

    6.7 Good
    Based on 815 reviews
    • 8.2 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      9.3 "93% liked the proximity to shopping."
    • 7.1 "Good service."
      8.1 "81% found the staff to be very friendly."
      7.0 "70% thought the service was very professional."
    • 6.7 "Breakfast is mediocre."
    • 5.4 "Internet is average."
    • 5.1 "Average amenities."
    • 4.1 "Value below average."
      5.0 "Breakfast prices were ok, according to 50%."
    • 3.6 "Pool is below average."
    • 3.2 "Generally quite dirty."
      3.4 "66% said rooms were dirty."
      1.5 "85% said the bathroom was dirty."
      3.9 "61% thought it was rather dirty."
    • 3.2 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
      3.8 "For 62%, the lobby entrance was sub-standard."
    • 3.0 "Awful rooms."
      1.0 "90% said rooms were small."
      3.4 "66% said rooms were dirty."
      1.6 "84% complained about the bathroom."
      4.9 "51% didn't like the uncomfortable beds."
      0.5 "95% thought they were poorly maintained."
      0.1 "For 99%, the rooms looked old."
      1.5 "Air conditioning was criticized by 85%."
      0.1 "99% criticized the small bathroom."
      4.7 "53% were disappointed with the minibar."
      1.5 "85% said the bathroom was dirty."
      2.5 "75% found problems with the furniture."
      0.9 "91% had problems with the shower."
    View all review categories

    Overall rating

    7.6 Good
    Based on 18 reviews
    • 8.1 "Location is great."
    • 7.7 "Good service."

    Overall rating

    7.3 Good
    Based on 72 reviews
    • 8.3 "Location is great."
    • 7.6 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 5.4 "Average amenities."
    • 3.7 "Rooms are not good."
      0.9 "91% said rooms were small."
    • 3.4 "Not very clean."
    • 2.1 "Quite uncomfortable."
      0.9 "91% said rooms were small."
    data provided by TrustYou

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