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Room beautiful, nice designs, free fitness center I used twice, pool beautiful and we used it, buffet very nice No coffee pot in room and the door on the shower stopped moving-I almost got stuck in the shower and manhandled the door open--it came off of the track from me just opening it. For a brand new hotel it just made me conclude they got a good deal on their shower doors and were manufactured cheap and were already falling apart. I recall it scared me because it was very heavy glass and I did not want it falling on my foot (feet) while in the shower. I rated the working order of the facilities poor only because of this one thing otherwise all ok.
Atmosphere Too short, wanted to stay longer
Location isn't bad - near restaurants, shops and the highway. Parking is pretty bad - very few spots allocated to hotel guests. Oftentimes I had to sit in my car waiting for someone from the casino to leave. Also, would be nice to have glasses in room rather than cheap plastic cups. Limited newspaper selection too - only the local paper.
Very quite coffee and newspaper in the morning awesome room with nice view No dislike
Away from strip--Good. Excellent location. Great prices. Will stay again. Enjoyed my stay. See above
Room is nice and comfortable. Cheap plastic cups in room. Only local newspaper available. Wifi is slow and forces login every day. Etc. It could be a 4-Star hotel, but they cut too many corners.
Quiet, excellent staff, spa options Had higher hopes for the quality of the food at Farm, the supposed farm-to-table restaurant
Great people! Very accommodating. Free valet parking when we visited. Nice place, good view. In North Las Vegas, quieter than strip. Not the place to go if you want the strip. Room type was wrong, but the staff got us the correct room type fairly quickly. Some small glitches.
not crowded away from Strip noise free wi-fi and exercise room lovely coffee bar - and free!
The price for Labor Day weekend Noisy hallways, smelled like smoke throughout hallway,
it was very close to our destination. no coffeemaker in room
The location was convienient for us being close to Nellis AFB. Loved the movie theater. Staff was very friendly. Parking was a problem. I noticed that there were a few employees parking in the hotel guest parking. Plus half the parking lot was blocked off. There was four of us and we were only given two towels. Plus they smelled of cig. Smoke. The smoke was very strong in the casino and hallways of the hotel even though we were in the none smoking area. Our clothes was saturated in the smell just from walking through the lobby. Was disappointed that I was not able to get coffee whenever I wanted. No coffee in the room and the coffee room closes at 10am.
Liked all the amenities but the non smoking rooms smelled like smoke. Need to have a coffee pot in room.
Nice, clean rooms with a comfortable bed. The Victory cafe has very good food at reasonable prices. I would definitely stay there again.
Its was quite, clean, close to everything and they had a great breakfast. And by the way the staff is fantastic, check in was less than 5 minutes and with tired sleepy kids I was very grateful. I have stayed here a few times now and I will be back.
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staff is nice and very accommodating. no, it was exactly as expected for a business traveler.
the space of the room is quiet big, and it is a very quiet place, could have a good rest.
It was quite, clean and very comfortable the staff was very quick and accommodating. This is a hotel to come back to.
Breakfast Air condition was smelled terrible. Hotel staff let us change the room.
Location The bathroom fans were annoyingly loud. Although the breakfast was decent, I have stayed in other Springhill Suites in which the variety far surpassed this one.
The room was very spacious and nicely planned with a separate work area.
It is not a casino nor has there been smoking allowed. It is quiet, clean, friendly staff, and good continental breakfast. It is in North Las Vegas, convenient to my family's home, and it is far away from the Strip.
This guest did not leave comments about this hotel.
Size of rooms beautiful deco People yelling in the corridors at 3am
Very nice room, big, new, great bathroom. Very good location. Service is horrible. They didn't find my reservation (had to wait for 20 min during checkin). There were sticky glass stains on the night table! The TV had poor signal, they came to repair it and were from 11pm to 12:30pm in the room trying to solve it without success (the first technisian just came to say to me to call again since his shift was ending at 11pm). The most surprising thing was that at 8 am a maid came into the room shouting room service!!! (can you imagine at 8am in Vegas?)...really horrible considering the price and being the famous Venetian...never again.
I really like the placement and decoration of the suite room, and for the restroom, the shower and bathtub are seperated, it is very good. It is a little complex for going to my room from lobby.
View room description is misleading. Only view was of empty pool. View limited view of strip. Save the $40 per night for upgrade. There at of the hotel was awesome. Will come back with standard room.
good dining, calm, perfect location
Very well organized for such a huge resort. We were warmly received & guided to our room.
Amazing, I stayed in acouple of other hotels in las vegas and this one by far is the best, the room is amazing as well as the hotel- in the 2nd floor thair r the resturent as well as the shopping place and a mini river, you can even go on one of the small bouts there - its just amazing Well my room dint have a good viwe, I didnt want to pay more for that but I end up regrating that :p
The pools. The large bedrooms. Choice of restaurants/cafes. Location. Having to walk through the casino.
The size of the hotel. Plenty to look at. Location on the strip. Good casino. I didn't get the room I booked.
The architecture of the hotel ; hospitable staff and professional hotel management. The suite size and furnishing is luxuriously perfect for a couple on a leisure holiday. Between Venetian and Palazzo, you will not want to go anywhere else!
Location, Hotel Services and Activities. Smoke in the casino, decor beginning to be dated
Concierge service was superb. The quality of the food was excellent and the professionalism shown by the staff was second to none Nothing
Sheer luxury combined with class. Tips; tips; tips and more tips. Do the hotel pay for the services or do I?
The room and the hotel decoration was amazing. I did not like the room entertainment was very poor. Usually you get to see movies at not extra cost, however at the Bellagio it was a charge of 12 dollar per movie. Frankly, quite disappointed. Also, the restaurants were closed at 10 or 10:30, quite early if you want a late dinner after the show. The access to the spa was also at extra charge regardless if you were having treatment or not.
The resort fees they charge are rediculous, I have no idea what these are for
Staff was very helpful and courteous, location was perfect, pool area was well maintained and not too crowded. I also find Bellagio size to be just right, with enough different options of things to do but not overwhelming. I also liked that they had chairs and little tables scattered all around the hotel so that you can have your drink while people watching, just like you are in a cafe. Plumbing in our bathroom was very noisy and would bother us during the night
Loved the Location. Very slick premises Hard to suggest anything bad. Over all a great Hotel. Get to the pool early if you want a good spot
Clean, smart, luxury hotel with a central location. Certain bar staff were uninterested in the customers they were serving, on one occasion when asked for milk for tea, swung the fridge door open at such force it swung back on himself. The drinks were thrown down instead of being placed. A level of service not commensurate with this very nice hotel.
The casino, room, and the great atmosphere I liked everything ! :) Loved the hotel
i loved absolutely everything about this hotel, the staff were fantastic the whole place was amazing, i cannot recommend more!
Size of room, location on the strip
Hotel Staff - Limpieza - Facilities Price
cool atmosphere, very comfortable bed, you can set the alarm on the tv to open the drapes, put the tv on your preferred channel, and set the temperature.
The Mexican restaurant Javier's was amazing!!
There was not enough staff on the check in desk. This made check in take far too long.
Location was great. Decor was very modern. Hotel smelled really good throughout the day. Horribly customer service, unfriendly front desk staff. Don't expect them to accommodate your needs, even though you have prior reservations. Also, the way the floor/rooms were laid out is confusing.
The comfort,design of the room and food.
I liked a luxury, confort,gourmet, cassino location. The elevations is not clouse my room.
amazing beds couldn't win anything
the hotel is realy good and worth visiting
I liked the accomodations in the room- very elegant yet modern, clean and sophisticated check in process- they didn't have a room available that wasn't non-smoking and then after some complaint they found a room
Very nice design and beautifull modern ambiance! Not a real 5-star hotel. Poor service. Everything in the minibar is sensored. Feels like you are beeing watched!
The rooms were nice and clean. The bed was super comfortable. I didn't like that a staff member told us we could book our 2nd night the next day for a cheaper price but when that time came around, the price tripled! If she didn't know what she was talking about then she shouldn't have said that. We weren't given any discount or anything for her mistake. Oh well.
Plug , we charge phone other bed don't have one . You have to charge away from bed .
Location BEWARE! MY FRIEND WAKE IP WITH MANY BIG SPIDER BITRS IN THE NECK, THE STAFF WAS UNRESPONSIVE, WE FILLED A REPORT THT IS HANDLED BY AN "EXTERNAL" COMPANY. WE HAD 4 ROOMS, SOME DAYS THE ROOMS WERENT CLEANED WHEN WE RETURNED AT 8-9pm
Nice place. No coffee maker in room. Buffet was expensive ($35 per person).
Not enough outlets in the room nor were they convenient. A coffee maker would have been wonderful. Getting coffee in the morning was extremely inconvenient.
Cleaningness, easy access from rooms to casino, and restaurants. Resort fees not necessary especially when the pool is closed.
Decent value. The staff was super nice, especially Angie, one of the casino floor cocktail waitress, she was the best! Check-in and check-out were a snap, All in all it was a pleasant experience. The rooms are decent, The location on the strip is good, It's cool there is a CVS in the hotel. I've stayed a nicer hotels, but then again, you get what you pay for. I would stay here again. Our waitress at Senior Frogs... she sucked.
I found it very confortable, the location was great
Cost and location both great!! Older outdated rooms, smaller then most Vegas rooms but doable, no couch or anything
Great location on the Strip. Free self-parking (but going away soon). Much of the hotel is in a state of disrepair. The are renovating, but it tends to look like lipstick on a pig. The walkways and casino floor are unappealing, and the structure just had that tired look.
Nice fitness center and spa, overall very clean presentation. Friendly staff. No swimming pool, pool under maintenance - come on guys, get the job done in a week or less. Strange "toilet water" smell in hallways and elevators. Over priced food - can see these prices Caesars, Wynn or Bellagio but not TI.
The rooms were pretty tiny, not even enough space for luggage storage. Windows were probably not cleaned for a week and extremely dirty to actually see the strip. The casinos just smelled of body odor, old carpets and smoke. Uninviting! Oh then there was the buffet. Stale sushi, driest chicken steak in the world, then there was the canoli that would have been great if I had a dog cos they are the only ones who could stomach that bad food. Overall it was a bad experience for the "resort" fee they charge. Not much really other than that the staff were very nice.
Comfy room, plenty to do in hotel It was good to see Vegas once but overall I'm not a fan and won't be heading back in a hurry
Fantastic casino with great shows. Pool was closed. A lot of noise inside room. ie noise from neighbours and hotel staff inn corridors. No minibars in rooms, no fridge to hold icecold cocacola for when you wake up with a hangover.
The location The first girl at the reception could not find my reservation and was if not rude but not very helpful she made me make another booking.when I got held afterr making a new reservation the girl was gone and a got help from another member of staff and this girl was very helpful.called a managerabout the new and old booking took the old one cancelled the new one for me and sorted everything out very nicely...roomfacilities a bit dated.shower very poor.
Room was clean and quiet, a big plus. Smoking in the casino, I have smoke related asthma and this was trigged by the smoke, and made me unwell, didn't realise the casino was smoking!
I cant say anything good about this hotel I am sorry, This is the third time in as many years I have stayed here. Each year it has degenerated incrementally. It took over 3 hours to book in, I was given a very bad room initially, but that was eventually rectified by a Good front desk manager. However the next room was only just "reasonable" so I offered to pay for an upgrade of 40 dollars a night and cut my loses.By this time 3 hours had passed. I then moved into a Celebrity Spa suite and the inside was very bad indeed. There was a cupboard door hanging off and the remnants of the last occupier was evident. I then complained to the manager but I was told there were no other rooms available. So I had paid extra to get a supposedly decent suite, but it is definitely the worst I have ever seen on the Las Vegas Strip. When I booked out, the receptionist asked me if I enjoyed my stay, and I told her about the shortcomings of a supposed 4 star hotel, but she surprisingly answered " well sir we are going to re-decorate all of the rooms next year".This was no use to me, I had just spent two of the worst days in the overpriced Spa room which was annoying to sat the least. I then walked 300 meters to the vdara 5 star hotel and paid exactly the same room rate as the mgm grand, for a further 7 nights, and the vdara upgraded me to a magnificent corner suite on the 40th floor at no extra charge. Please forget the mgm, you can get much better rooms for your money if you look around.I Can not give the mgm a lower rating....but this is my experience from 10-12 August 2011. Please consider the more upmarket and newer vdara hotel. You wont be disappointed.
I like the hotel, with the room, casino, shops, and all the actives N/A
Loved the rooms we stayed at the signiture 2 years ago and thought we would try the grand as it was our 40th wedding anerverasry and my birthday but was disapointed as we informed the hotel of this before we came but nothing was said or done we just got messed about as our room keys wouldnt open our room twice and felt like we were criminals when 2 security cards came to open our room and made me open my suitcase to get my passport in view of people walking past the way we were treated on a few occasions i felt like we was not important enough to rate the same service as the vip guest
location, staff.. room was small
very comfortable beds access to food any time and a good location on the strip with children
noyhing we had to sleep to men in same beds because there wad no two double beds available . we where told by booking .com that we where to have to beds per room
cleaning room , good service ,, nice hotel for honeymoon
Uncomplicated, easy airport check-in, close to airport, great staff and facilities, remodeled rooms in West Wing, view from room, lots of amenities. Fitness center not included in room price.
Low room rate High resort fee Slow and intermittent wi-fi No hot water in the sink very low water pressure in shower Thin walls TV remote had no channel up/down
DID NOT CHECK IN, STAYED AT A DIFFERENT HOTEL. I WAS ASKED FOR MONEY TWICE FROM VAGRANTS IN THE PARKING LOT. THERE WAS PEOPLE LOOKING INTO CARS THAT WAS PARKED IN THE OPEN PARKING LOTS. I DID NOT HAVE THE FEELING OF SECURITY. THE PROPERTY WAS RUN DOWN.
Hallway smelled like urine, room smelled like smoke, no minifridge. Puke on ground in hallway.
a/c -heater never worked
families with youngs kids did not make noise at night beds did not have a full blanket
The facility was very clean and smelled great, the staff was very friendly and helpful. There was an issue with my check in, I was accidentally charged more than what I was supposed to be charged but the receptionist and manager corrected the problem immediately and gave me some extra bonuses for the inconvenience. The room was absolutely perfect. Very clean and fresh. Most comfortable bed I've ever slept on! Very satisfied and will return for sure
I like that it was satisfactory, good for adults and kids. I didnt like that some facilities were not available during certain seasons.
Nothing good about this hotel. This is the worst hotel I have ever stayed. The room is inconvenient to access. Outside and inside are very dirty. The smell is terrible! Worse than the motel I lived twenty years ago. For God sake, pls take this hotel out of your site.
Got to sleep comfortable No blankets just sheets
The price was ok. Now I know why Found bed bugs. Staff seemed to not care much. Moved me to a smaller room, with no compensation. And this happened on my 35th birthday. Thanks Circus Circus
Let's start with the only positives about the hotel. The service was good. The front desk was pleasant and helpful. Also the guys hailing cabs were so amazing I wish I got their names so I could give them kudos. So that's the good. Now let's talk about the bad and the ugly. The room. We stayed in one of the Manor rooms located across the street. The 7 minute walk to the room with luggage at 1:00 am after a 5 hour drive was not my favorite. We paid for valet, not knowing the Manors have ample free parking. The horrible bleach smell in the old grungy hallway was even less appealing and my dated room with dingy towels, missing sheer curtains, missing a window screen, missing chairs and a 1990 ( guessing on the year) tube TV was my least favorite. Next time I will pay the extra $200 for a better hotel or stay home. My car has better accommodations. Other things to consider this casino is old and dated also. Currently there are no other casinos near by, so be prepared to walk or catch a cab to better casinos for fun, music and food. This clown has definitely seen better days. Also the guys hailing cabs were so amazing I wish I asked for their names so I could give them kudos. They really took their time when providing things to do on the strip.
The room we were originally given was dirty. Bathroom was filthy.Was hoping for an apology for the dirtiness of the room. Guest service rushed me off the phone wasn't very caring to the situation. Would of like a discount of some sort for a bad start to my vacation.
Convenient location. Good dollar value. I could not figure out how to connect to the internet on my lap top. I was to busy and did not take the time to explore help through their help desk - the number was right beside the connection.
Great Buffet, Shower Stall, Friendliness of Staff, Value for Dollar, quiet room, Location. Smoke in Casino, Rooms need upgrading.
Perfect location to visit all the city attractions. Comfortable room.
Staff were friendly, entertainment was enjoyable and the hotel was in a great location> The rooms were very basic, no kettle or fridge available for drinks in the room.
Beds were comfortable, food was good at Buffett.decent size rooms. All day Buffett was a good option too. Pool area good if you all pools were open .staff were quite friendly. Didn't like the timeshare ticket people approaching us every time we walked through the casino. Would have preferred the larger pool to be open rather than one small family pool and adult pool as it got extremely busy. Jacuzzis were full of small children mostly unsupervised by their parents it was a like a creche in there .Would have liked to be told about the interconnecting doors before getting our room As it was a noisy week.
Very central hotel and a good price, particularly midweek.
I would not stay there again. Would not honor discount they sent me as I booked through you. Rooms were much higher than what we booked them for. Check in staff indifferent to rude. Room was ok. Security, cleaning and bell staff were great. Hotel scheduled grease trap clean out for 12 a.m. Sounded like a leaf blower running in our room. Desk staff initially were rude about the issue. Had to go to desk in my pajamas and ask for manager. They did move us to a quiet room at that point. Crowded. Noisy. Slow elevators.
great value for the money you pay for the rooms and cleanness of the rooms very good some staff were very blunt and not very helpful but some were very helpfull and helped out with discounts on shows trips etc
A great place to stay in Vegas. No complaints except that the casino took a lot of my money! If you are someone who would use the pool frequently, request tower II, as those in tower I have to walk through the casino in their swimming gear.
Wonderful room, central location on the Strip. Access to the hotel/casino from the basement car park is not well signposted at the far ends of the car park.
Beautiful accomodations excellent restaurants The room was never cleaned by the maid service
The staff were friendly and helpful and did not linger for a tip. At check in you had to wait while viewing staff who appeared to not be doing anything. There were no automatic doors to enter the lift area from the carpark like there were at the Bellagio. This made it difficult to carry bags to the lift.
Style, luxury, space and accessories in room
The location of the hotel is good, on the strip. The bed was very comfortable. The bathroom was a good size. The cleaners were very good. The headboard above the bed was very dusty. All of the hotel's common parts; casino, bars, restaurants and shops had a horrible smell. Apararntly this "smell" is put into the air conditioning system to keep people there! Well it kept us out of the hotel. We only slept in our room and then left each morning to eat and drink elsewhere.
Amazing stay. This is what 5 star is all about. They will make you feel at home. I can't say enough and would recommend to everyone.
The quality and comfort of the furniture and furnishings ,especially the bed. The pool and the ease of access to the Venetian Yes, the seperate door of the WC
i liked the rooms and every thing was good
Very nice cosy room I got. Comfortable bed, that matters most to me. Check out time was 11:00 which was too early. I doubt they would have granted late checkouts.
We booked a suite and we had access to the prestige lounge which was very comfy and practical. The location was great and the complimentary internet was highly appreciated.
The size and comfor of the room was superior. Front desk staff was extremely helpful.
Clean, comfortable and quiet. Helpful staff The $25 per night plus tax resort fee The sneaky way they get you to waive the credit card currency conversion for their own 'competitive' rate plus 3% fee when you use a credit card for payment
Very nice hotel. Good location. Excellent staffPlease write at least 15 words nothing
It was in the middle of City Center, yet it was a very quiet place, removed from the hubbub. There was no coffee or coffee maker in the room, even though it had a kitchenette.
Great rooms, fully furnished apartments 80+M2, originally built to be sold but because of the property bubble now used as rooms. the hotel outlets for food and drink are very expensive and this is not a hotel for smokers.
Fabulous suite, very luxurious. The best mattress and pillows in a hotel ever, no noise from other guests or outside, incredible view from a wall of picture windows over the Bellagio fountains and the Strip lit up at night is spectacular. We thought it was a perfect choice for us and no negatives at all.
Top shelf hotel in every sense of the word. Amongst the best Vegas has to offer, you will not be disappointed. The rooms and bathrooms are of a high quality fit and finish, the plasma tv worked flawlessly and the $15.00 per day resort fee includes the Wall Street Journal, free WI-fi, use of the gym, valet parking, in room bottled water along with coffee and tea. It's the real deal in Vegas.
The hotel was a very good place to stay, it was a little bit pricey for the quality of room we was in. The shows sold out too quick and the rooms were lacking.
all the Staff were so helpful in directing me to the right spot. Very friendly, even being so busy. Very clean rooms, great shower with lots of water pressure. Loved the deep bathtub ! The Buffet was wonderful, many choices of food and it was well stocked and kept very clean. We will definitely stay there again. No coffee maker, microwave or fridge in the room.
Food and beverage extremely overpriced. Typical vegas.
Super long check-in lines Dirty towels No microwave No fridge The toilet didnt flush well You have to pay for parking even if you're a hotel guest. The parking lot is super far from the hotel There is not enough parking
Hotel was adequate, but furnishings a bit worn and outdated. Needs self check in kiosk to speed up process - long check in lines result in poor first image...
Cheap, backstage deli was good Bed comfy, view was good Very smelly everywhere but I did get used to it. No fridge or microwave in room, very tiring to eat out every meal
Decent location Shows on property Rooms are worn and in need of refresh Pervasive smell of smoke
friendly staff helpful staff pillows were too hard heater didn't work noisy
I loved th athmosphere, not too much, not too little. Something for everyone. The place it's beautiful and a lot more interesting than the other ones. The tv channel selection wasn't much to brag about but I didn't really watch much tv. It sucked that it was rainy and cold so I couldn't really use the pool.
The bed was extremely uncomfortable. The heater/fan in the room did not work well and was extremely loud. My reservations were lost and while they located the reservation no one apologized to me or even talked to me. I was just told to wait which took over 10 minutes. The restaurants are ok at best. They are not hip or anywhere near other restaurants at other hotels.
No coffee maker, microwave, refrigerator.
it was a young and lively hotel that suited our age group ( 25- 31 yrs), quite a casual atmosphere and great pubs/nightlife
i thought the hotel was fantastic and the comps were great thank you i ahs a players card. the room was slightly below average and i lost on the tables !!
I like the spa I did not like the secure of the hotel and the service
location and good value for money check in took to long
Got a room on a high floor and the location was perfect. Overall bad customer service. The shower was not working. Alarm clock was not working. Front desk manager didn't give a damn. Hotel was fully booked so obviously they wouldn't care ... The room was old and shabby ... no bottled water in the room, no hot water kettle, no tea/coffee in the room. Would not stay here again for sure. There are many 4 star hotels on the strip that over way better service and value for money.
location 1) looooong line to check-in (about 45 min!) 2) extremely loud music in the casino 3)cafe/restaurant choices are quite poor, mostly junk food
NY NY theme Lack of tea/coffee making facilities limited tv channels Lack of restaurants/cafes serving meals on crockery rather than plastic plates.
I liked the location. Wish the room would have had a more "Vegas vibe" but can't beat the location.. right across from MGM. & The Staff was great. Boring room interier.
To return again. None
Very nice hotel-casion of Las Vegas, one of the most "human" and nice to visit. Noisy, bit certainly like most of hotels in Las Vegas! Depending of room location rolercoaster could be noisy (but end at 11 PM).
The room was wonderful, view beautiful, great location Coffee @ the bar, very expensive. Service @ the pool restaurant very poor
Nice decor. Nice staff. Rooms are a good size. Telephone next to the toilet a little too much though! LOL TV in the bathroom mirror was cool. The bed was comfy, and the sheets were nice. The TV channels suck. Need to bring my Chromecast next time. The in-room food is too expensive and not excellent. The free shuttle service only goes as far as the shops at the Venetian/Palazzo.
I like everything about this hotel... hassle free parking with their valet. Courteous staff, big sized room, huge bathtub which can fit 3 people in... and this was just their ordinary room. It's too comfy we don't want to leave the hotel room :)
Nice view, nice jacuzzi bathtub for two, comfortable bed, nice bathrobes, nice kitchenette with top appliances (but who's going to cook in during a shortstay in Las Vegas with so many restaurant options?) Shuttle service to the strip. In room "safe" mounted to a drawer -- how safe is that? We could hear the freight train horns and motorcycles below from the 46th floor. Overall this hotel lacked attention to details. Terrible shower head, Surprised to see their service & housekeeping staff using the guest elevators. Clock was set an hour late. No slippers. Had to ask for a luggage rack. Breakfast meal arrived cold in the restaurant. Off strip location. No self-parking.
The entry level room was amazing compared to other hotels Nothing bad to say
Overall great facility, but unable to cool the room was a bit disappointing...coming from Alaska, low 70s for a room temp is uncomfortable.
I loved the comfort and helpful staff. Everything was absolutely gorgeous, and quite clean. The views were AMAZING! As the location is placed perfectly at the end of the strip for a vantage point. However, the location can be a huge crux as f you wanted to do anything on the strip, you need to catch a $15 cab at minimum. The restaurant inside the hotel also leaves MUCH to be desired, as breakfast was consistently half an hour for basic (orange juice / coffee) drinks - and a hour and a half wait for food. It was close to these times for all three times I gave it a shot as it was convenient.
Elegant simplicity. The rooms were very nice and clean. The hotel itself was also very affordable when I compared it with others and it was close enough to the strip, this was the determining factor to go with this hotel. It's also next to the Fashion Mall, which is nice if you live to shop. I love working out so a bigger Gym and and Spa would be a nice bonus.
Loved that there was no smoking and no casino. Good security. Nice kitchenette. Didn't feel like they were out to gouge me for every penny like the other place we stayed at in Vegas. Would have liked a better area to watch the football game with bigger TV in the restaurant/lounge. Not unique to Trump but I don't like the resort fee or the forced gratuities in Vegas.
Nice rooms, great staff, very luxurious. Ran out of some food items and bar items. Might have been a fluke. Not many bad qualities. Near the Wynn and treasure island but everything else needs a cab or uber.
No gambling no smoking great They have a large tv in the Pool table section how did not work for days I mention it no body care very disappointing during Basketball and Hockey play off
It was off the strip. More quite and relaxing
Rooms were high tech Lack of nonsmoking rooms almost sent me to the ER
I liked the rooms, the comfort of the bedroom and bathroom. Cleanliness is not outatanding though. We had to request shower gel to get it. It was not available at first for instance. I didn't like the way staff behave and ibteract with us at the casino. It was not an atmosphere that encourages people t play cheerfully
Everything was nice
Beautiful and well kept. Can find as nice of places for less money. Not much to do other than gamble. Even lounge bar was tough to get into. Can be long waits for restaurants.
I always love the gardens, the comfy casino seats, employees willingness to always be helpful, cleanliness, air quality isnt bad, detail in the overall decor... etc., etc.
Our first time at Wynn but it definitely will not be our last. The hotel rooms were roomy and comfortable. The casino, restaurants and bars were first rate. We even enjoyed the Buffet! An A+ experience!
Eat, gambled, swam, sat poolside, caught some sun, drank, and did I say eat? Found myself winning on the tables and that always makes for more fun. Large room. Big bath. great view all things at the hotel were great but I can't believe I got scammed on the ride from the airport....I was just so tired and had just had a three hour delay before finally taking off.....the taxi do not take the highway......if you see highway, you are getting taken for an extra $20, plus I tipped the guy.....
Unfortunately, their computer system went down and they did not have a back up. All of the slot machines had to been hand paid which took over two hours. No one was able to check in or out during this period of time. This happened on a Friday night (6/3/16) at approximately 9:15PM. I was stuck waiting to be paid a minor amount so that I could leave and make it to a dinner reservation. I finally left the slot machine to another player as I was meeting friends and would have been late.
Staff is great, room was great. We had an amazing time The buffett there has gotten famous and now there is a 1.5 hour line to get in. I feel guests of the hotel should have their own line so we can eat some breakfast.
There reservation system was down and although I arrived at 7 at night and then waited 2 1/2 hours for a room, they had no back up for registering a room and could not tell me when I would get one - so I left and drove to another hotel. At 12:00 that night they called to let me know they could register me.
When checking in they asked if I would like smoking or non smoking. I told them non smoking. I get to my room and it was a smoking room. I called down to the desk and they told me to come down and they would take care of it. I had to stand in line for 45 minutes and wait for them to get done with another couple.
rooms, cleanliness, location, gambling cost, variety construction noise, wait for valet
I liked how it's just north of the strip and close to the downtown/Fremont st. You can find great deals for this hotel. Don't expect whole lot but it's fairly clean and a neo-classic landmark. I surprised how decent the rooms were, 3 stars. Cant expect whole lot. The toilet in the room kept on running most of the time. The stopper on the sink wouldn't work. The TV was super dated and no fridge.
The remodeled rooms were good, and the price is also appealing. They also have a good crew in their valet area. I came in and was assigned a room in the North Tower.....stay away from the North Tower, that place is depressing and the rooms are old and not remodeled. If they ask you if you want a room with only one queen bed, say NO. I had to pay (reasonable price ) to be moved to a room with a desk which was a remodeled room in a different tower.
I really like the location and layout. Very cool places inside the property. Cleanliness of the room was unsatisfactory. Needs detailed cleaning. Body lice after my stay. No bueno
Didn't like the shower - not enough water pressure- bad nozzle- seemed like it was spitting
Arrived at 12:30 am and got to stand ina slow-moving line for an hour. Of course, they also screwed up my reservation. Room smelt like smoke. HORRIBLE experience.
Location is extreme north, so can be considered good if you want to go to fremont st, and get a good view from the tower. Rooms are totally cramped up, not even as good as extended stay or holiday inn level, forget to be considered as resort. They should not charge resort fees as it is not even close to being a resort. Bathroom and lobby is also not clean.
The architecture of the hotel the mall the rooms and security where seen. I felt safe thank you I also like the tower and mj live show. The pool closed on the 24th floor.Key card did not always electronicly work on command
Staff are friendly. The rooms are outdated. The neighborhood is extremely shady. Extremely priced drinks at the bar. The shower was pretty high! To step out(dangerous)
Casino in the hotel Too far from the main strip Very old and run down Too expensive for what it is Theft in the garage Stained sheets and towels
The rooms are a perfect size and the hotel has fantastic if not pricey food options. Would go just for the food if I had to! Cigarette smoke in Vegas is a real issue. If you don't like your entire wardrobe smelling of cigarette smoke, I'd suggest one of the strictly non-smoking hotels.
the pool area is amazing the interior of the hotel is so beautiful, customer service in on track, and lots of privacy. that we can't take our own food/drinks to the pool, not too many bars open when the pools opens and i can't believe graygoose with red bull is 23.00 !!!!! thats all i drink, i had my own liquor and red bulls couldn't enjoy them at all since i spend most of the day at the pool
Shopping, food and location. For the money I spent, I could have stayed at a much nicer hotel with a view of something besides a rooftop and the backside of another Caesars tower. It was a very disappointing room. I'll go back to The Cosmopolitan or The Bellagio next time.
Easy for me to charge my cell phone, Ipad I do not think, the room is vacuumed on the daily basis as I happened to see thing laying on the floor. Room Coffee is not free of charge, correct? My next trip to Las Vagas to see Mary and Dony show will be unlikely Ceasar, but I might change my mind.
There were no convenient arrangements for a simple cup of tea or coffee in the guest rooms which by the way is complimentary at most hotels.
Nice clean rooms Charges for internet, resort fee, etc. They just try to squeeze every penny out of you. I don't mind paying for things but I hate getting ripped off.
I was given a king size room even though I specifically requested a 2 queen room. I had to call several times for someone to help. I the end I had to give in to a rollaway bed as I was too tired to continue waiting.
Spring for the Petite Suite, well worth it!
Automated check in at the main loby was a disaster. Had to then wait in a 45 minute line for the clerk to tell us our rooms were at the Nobu Hotel. I specifically booked a room with 2 queen beds at the Ceasars towers and paid extra. When we arrived at Nobu, the only room that was available was one with a king bed and they would send a roll away. Mind you, this is at 10pm after a long day of travel.
Loved our room asst
The tv in our room did not work and nobody came to fix it.
Staff friendly and helpful and room imaculate Lack of staff at check in only 1 staff member after 20 mins another person arrived
Location The bathroom needs renovation bad. The hallways smell like sewage. Need better ventilation in casino.
Staff was every helpful rooms were clean Nothing really
Location is it's best asset. Peeling wallpaper. Old, chipped, scratched furniture. Waking up to maintenance banging on my door when I wanted to sleep in and had put all the DO NOT DISTURB sign on my door. Maintenance man demanded to come in to my restroom after I told him my wife and I had to get dressed first.
Location is great Bathroom really needs renovation. Need to pay to get hot water. Hallways smell bad.
Worst customer service ever!!
Could hear my neighbor most of the night.
I'm in the middle of the strip. Can basically go anywhere. Tried to go to the Mexican restaurant lounge downstairs. Something with the name Charlie and the hostess was really rude.
Casino was okay Not happy with staff I was not able to get hot water for my sore throat Cleaning not very good The overall stay was not pleasant.
The location is great and the hotel is a good size- not too big Rooms seem to have been updated some but bathrooms still need work.
They only had 2 available floors for parking which were full. My room was out dated, dirty and the maid never cleaned the bathroom or removed the used towels. I had drink residue in my cups and my floor was completely dusty. I've never had such a horrible experience at this hotel. I'm extremely disappointed.
Price. Location. Buffet. Cleanliness. Beds. Didnt have the room we booked. Got moved to the smoking section. None of us smoke. Got offered an upgrade but was required to pay for it which I found to be very frustrating.