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The size of the hotel. Plenty to look at. Location on the strip. Good casino. I didn't get the room I booked.
good dining, calm, perfect location
Very well organized for such a huge resort. We were warmly received & guided to our room.
The pools. The large bedrooms. Choice of restaurants/cafes. Location. Having to walk through the casino.
I really like the placement and decoration of the suite room, and for the restroom, the shower and bathtub are seperated, it is very good. It is a little complex for going to my room from lobby.
View room description is misleading. Only view was of empty pool. View limited view of strip. Save the $40 per night for upgrade. There at of the hotel was awesome. Will come back with standard room.
The architecture of the hotel ; hospitable staff and professional hotel management. The suite size and furnishing is luxuriously perfect for a couple on a leisure holiday. Between Venetian and Palazzo, you will not want to go anywhere else!
Size of rooms beautiful deco People yelling in the corridors at 3am
Amazing, I stayed in acouple of other hotels in las vegas and this one by far is the best, the room is amazing as well as the hotel- in the 2nd floor thair r the resturent as well as the shopping place and a mini river, you can even go on one of the small bouts there - its just amazing Well my room dint have a good viwe, I didnt want to pay more for that but I end up regrating that :p
Very nice room, big, new, great bathroom. Very good location. Service is horrible. They didn't find my reservation (had to wait for 20 min during checkin). There were sticky glass stains on the night table! The TV had poor signal, they came to repair it and were from 11pm to 12:30pm in the room trying to solve it without success (the first technisian just came to say to me to call again since his shift was ending at 11pm). The most surprising thing was that at 8 am a maid came into the room shouting room service!!! (can you imagine at 8am in Vegas?)...really horrible considering the price and being the famous Venetian...never again.
Sheer luxury combined with class. Tips; tips; tips and more tips. Do the hotel pay for the services or do I?
The room and the hotel decoration was amazing. I did not like the room entertainment was very poor. Usually you get to see movies at not extra cost, however at the Bellagio it was a charge of 12 dollar per movie. Frankly, quite disappointed. Also, the restaurants were closed at 10 or 10:30, quite early if you want a late dinner after the show. The access to the spa was also at extra charge regardless if you were having treatment or not.
Size of room, location on the strip
i loved absolutely everything about this hotel, the staff were fantastic the whole place was amazing, i cannot recommend more!
Hotel Staff - Limpieza - Facilities Price
Concierge service was superb. The quality of the food was excellent and the professionalism shown by the staff was second to none Nothing
The resort fees they charge are rediculous, I have no idea what these are for
Loved the Location. Very slick premises Hard to suggest anything bad. Over all a great Hotel. Get to the pool early if you want a good spot
Location, Hotel Services and Activities. Smoke in the casino, decor beginning to be dated
The casino, room, and the great atmosphere I liked everything ! :) Loved the hotel
Clean, smart, luxury hotel with a central location. Certain bar staff were uninterested in the customers they were serving, on one occasion when asked for milk for tea, swung the fridge door open at such force it swung back on himself. The drinks were thrown down instead of being placed. A level of service not commensurate with this very nice hotel.
Staff was very helpful and courteous, location was perfect, pool area was well maintained and not too crowded. I also find Bellagio size to be just right, with enough different options of things to do but not overwhelming. I also liked that they had chairs and little tables scattered all around the hotel so that you can have your drink while people watching, just like you are in a cafe. Plumbing in our bathroom was very noisy and would bother us during the night
There was not enough staff on the check in desk. This made check in take far too long.
The Mexican restaurant Javier's was amazing!!
I liked a luxury, confort,gourmet, cassino location. The elevations is not clouse my room.
Very nice design and beautifull modern ambiance! Not a real 5-star hotel. Poor service. Everything in the minibar is sensored. Feels like you are beeing watched!
The comfort,design of the room and food.
Location was great. Decor was very modern. Hotel smelled really good throughout the day. Horribly customer service, unfriendly front desk staff. Don't expect them to accommodate your needs, even though you have prior reservations. Also, the way the floor/rooms were laid out is confusing.
the hotel is realy good and worth visiting
I liked the accomodations in the room- very elegant yet modern, clean and sophisticated check in process- they didn't have a room available that wasn't non-smoking and then after some complaint they found a room
amazing beds couldn't win anything
cool atmosphere, very comfortable bed, you can set the alarm on the tv to open the drapes, put the tv on your preferred channel, and set the temperature.
I like the location in the middle of the strip, and I like the customer service, staff were very helpul and friendly. The room was dirty and smell, and we found bugs on beds, resort fee very expensive. Nothing fantastic about this hotel.
The rooms were clean and spacious. The casino was clean and the location was great. The service at the bars was slow.
The rooms were pretty tiny, not even enough space for luggage storage. Windows were probably not cleaned for a week and extremely dirty to actually see the strip. The casinos just smelled of body odor, old carpets and smoke. Uninviting! Oh then there was the buffet. Stale sushi, driest chicken steak in the world, then there was the canoli that would have been great if I had a dog cos they are the only ones who could stomach that bad food. Overall it was a bad experience for the "resort" fee they charge. Not much really other than that the staff were very nice.
Cleaningness, easy access from rooms to casino, and restaurants. Resort fees not necessary especially when the pool is closed.
Sadly nothing, it has turned into a smelly hotel full of hookers. The hookers were the least of my problems. This was my 4th stay here, but after checking in, and spefically asking for a non smoking room, they lied to me. After arguing for 3 hours, and my wife crying the whole time, I had to leave, with no refund whatsoever.
I like the attendant at check in. there were flexable. The rate was awesome. They work with me to add another day
I found it very confortable, the location was great
Nothing How they made you pay a mandatory 32 fee for no reason at all. Never going back
Location BEWARE! MY FRIEND WAKE IP WITH MANY BIG SPIDER BITRS IN THE NECK, THE STAFF WAS UNRESPONSIVE, WE FILLED A REPORT THT IS HANDLED BY AN "EXTERNAL" COMPANY. WE HAD 4 ROOMS, SOME DAYS THE ROOMS WERENT CLEANED WHEN WE RETURNED AT 8-9pm
Plug , we charge phone other bed don't have one . You have to charge away from bed .
The location was excellent Overwhelming smell of cigarettes. The only room available was a smoking room. Which smelled like cigarettes
No one came clean the room
Great people! Very accommodating. Free valet parking when we visited. Nice place, good view. In North Las Vegas, quieter than strip. Not the place to go if you want the strip. Room type was wrong, but the staff got us the correct room type fairly quickly. Some small glitches.
not crowded away from Strip noise free wi-fi and exercise room lovely coffee bar - and free!
Away from strip--Good. Excellent location. Great prices. Will stay again. Enjoyed my stay. See above
Location isn't bad - near restaurants, shops and the highway. Parking is pretty bad - very few spots allocated to hotel guests. Oftentimes I had to sit in my car waiting for someone from the casino to leave. Also, would be nice to have glasses in room rather than cheap plastic cups. Limited newspaper selection too - only the local paper.
Quiet, excellent staff, spa options Had higher hopes for the quality of the food at Farm, the supposed farm-to-table restaurant
Very quite coffee and newspaper in the morning awesome room with nice view No dislike
Atmosphere Too short, wanted to stay longer
Room beautiful, nice designs, free fitness center I used twice, pool beautiful and we used it, buffet very nice No coffee pot in room and the door on the shower stopped moving-I almost got stuck in the shower and manhandled the door open--it came off of the track from me just opening it. For a brand new hotel it just made me conclude they got a good deal on their shower doors and were manufactured cheap and were already falling apart. I recall it scared me because it was very heavy glass and I did not want it falling on my foot (feet) while in the shower. I rated the working order of the facilities poor only because of this one thing otherwise all ok.
Room is nice and comfortable. Cheap plastic cups in room. Only local newspaper available. Wifi is slow and forces login every day. Etc. It could be a 4-Star hotel, but they cut too many corners.
Loved the rooms we stayed at the signiture 2 years ago and thought we would try the grand as it was our 40th wedding anerverasry and my birthday but was disapointed as we informed the hotel of this before we came but nothing was said or done we just got messed about as our room keys wouldnt open our room twice and felt like we were criminals when 2 security cards came to open our room and made me open my suitcase to get my passport in view of people walking past the way we were treated on a few occasions i felt like we was not important enough to rate the same service as the vip guest
Fantastic casino with great shows. Pool was closed. A lot of noise inside room. ie noise from neighbours and hotel staff inn corridors. No minibars in rooms, no fridge to hold icecold cocacola for when you wake up with a hangover.
Uncomplicated, easy airport check-in, close to airport, great staff and facilities, remodeled rooms in West Wing, view from room, lots of amenities. Fitness center not included in room price.
cleaning room , good service ,, nice hotel for honeymoon
I cant say anything good about this hotel I am sorry, This is the third time in as many years I have stayed here. Each year it has degenerated incrementally. It took over 3 hours to book in, I was given a very bad room initially, but that was eventually rectified by a Good front desk manager. However the next room was only just "reasonable" so I offered to pay for an upgrade of 40 dollars a night and cut my loses.By this time 3 hours had passed. I then moved into a Celebrity Spa suite and the inside was very bad indeed. There was a cupboard door hanging off and the remnants of the last occupier was evident. I then complained to the manager but I was told there were no other rooms available. So I had paid extra to get a supposedly decent suite, but it is definitely the worst I have ever seen on the Las Vegas Strip. When I booked out, the receptionist asked me if I enjoyed my stay, and I told her about the shortcomings of a supposed 4 star hotel, but she surprisingly answered " well sir we are going to re-decorate all of the rooms next year".This was no use to me, I had just spent two of the worst days in the overpriced Spa room which was annoying to sat the least. I then walked 300 meters to the vdara 5 star hotel and paid exactly the same room rate as the mgm grand, for a further 7 nights, and the vdara upgraded me to a magnificent corner suite on the 40th floor at no extra charge. Please forget the mgm, you can get much better rooms for your money if you look around.I Can not give the mgm a lower rating....but this is my experience from 10-12 August 2011. Please consider the more upmarket and newer vdara hotel. You wont be disappointed.
very comfortable beds access to food any time and a good location on the strip with children
Comfy room, plenty to do in hotel It was good to see Vegas once but overall I'm not a fan and won't be heading back in a hurry
I like the hotel, with the room, casino, shops, and all the actives N/A
Room was clean and quiet, a big plus. Smoking in the casino, I have smoke related asthma and this was trigged by the smoke, and made me unwell, didn't realise the casino was smoking!
location, staff.. room was small
The location The first girl at the reception could not find my reservation and was if not rude but not very helpful she made me make another booking.when I got held afterr making a new reservation the girl was gone and a got help from another member of staff and this girl was very helpful.called a managerabout the new and old booking took the old one cancelled the new one for me and sorted everything out very nicely...roomfacilities a bit dated.shower very poor.
noyhing we had to sleep to men in same beds because there wad no two double beds available . we where told by booking .com that we where to have to beds per room
The staff knew how bad the place is, yet took personal pride in trying to make the stay work for their customers. I have never stayed in a worse hotel. They may be out there, but I haven't stayed in them.
Easy check in, very convenient location, great prices for the last minute & the Manor was clean. I just wish there was a mini fridge in the room.
room smell of cigarette so horrible folks.
cheapest in town. staff does not care about the customers
Not a lot For being on the strip, this place is extremely rundown. You're better off staying on Fremont St. and paying a whole bunch less
There is a lot to do on site. Gaming, food, shopping...etc Room was listed as having wi-fi...nope. Carpet in room was gross...matted & filthy Room had ice bucket, but no ice machine to be found on our floor Wall paper peeling from wall Granted, I booked this room because of the low price, but will absolutely spend the extra $20/night in the future for a better experience.
Circus Circus is a clean affordable facility. May be they can provide a daily newspaper.
good food clean additional resort fees at check in week wifi no refrigerator
No one thing Absolutely poor customer service. The cashier at the lobbie had a HORRIBLE FACE AND HORRIBLE ATTITUDE
Mattresses were comfortable there There was a hole in the wall, walls are too thin
Toilet seat wouldn't stay up. No small wash rags for shower, even after calling front desk to get some brought over. Light bulb in lamp was out. A C unit made excessive noise.
While the building is old fashioned and very 70s, the staff is all friendly, rooms are kept clean and comfortable, and the building is chock full of amenities. You could easily spend a long weekend without ever needing to leave the hotel and not be left wanting, which is exactly what I did. The restaurants inside are overpriced and not particularly good, and the casino is overpoweringly smokey. I myself am a smoker and found it unpleasant to be anywhere near the games, opting to go outside to smoke.
great value for the money you pay for the rooms and cleanness of the rooms very good some staff were very blunt and not very helpful but some were very helpfull and helped out with discounts on shows trips etc
Staff were friendly, entertainment was enjoyable and the hotel was in a great location> The rooms were very basic, no kettle or fridge available for drinks in the room.
Convenient location. Good dollar value. I could not figure out how to connect to the internet on my lap top. I was to busy and did not take the time to explore help through their help desk - the number was right beside the connection.
I would not stay there again. Would not honor discount they sent me as I booked through you. Rooms were much higher than what we booked them for. Check in staff indifferent to rude. Room was ok. Security, cleaning and bell staff were great. Hotel scheduled grease trap clean out for 12 a.m. Sounded like a leaf blower running in our room. Desk staff initially were rude about the issue. Had to go to desk in my pajamas and ask for manager. They did move us to a quiet room at that point. Crowded. Noisy. Slow elevators.
The room we were originally given was dirty. Bathroom was filthy.Was hoping for an apology for the dirtiness of the room. Guest service rushed me off the phone wasn't very caring to the situation. Would of like a discount of some sort for a bad start to my vacation.
Great Buffet, Shower Stall, Friendliness of Staff, Value for Dollar, quiet room, Location. Smoke in Casino, Rooms need upgrading.
Beds were comfortable, food was good at Buffett.decent size rooms. All day Buffett was a good option too. Pool area good if you all pools were open .staff were quite friendly. Didn't like the timeshare ticket people approaching us every time we walked through the casino. Would have preferred the larger pool to be open rather than one small family pool and adult pool as it got extremely busy. Jacuzzis were full of small children mostly unsupervised by their parents it was a like a creche in there .Would have liked to be told about the interconnecting doors before getting our room As it was a noisy week.
A great place to stay in Vegas. No complaints except that the casino took a lot of my money! If you are someone who would use the pool frequently, request tower II, as those in tower I have to walk through the casino in their swimming gear.
Perfect location to visit all the city attractions. Comfortable room.
Very central hotel and a good price, particularly midweek.
We booked a suite and we had access to the prestige lounge which was very comfy and practical. The location was great and the complimentary internet was highly appreciated.
Style, luxury, space and accessories in room
The location of the hotel is good, on the strip. The bed was very comfortable. The bathroom was a good size. The cleaners were very good. The headboard above the bed was very dusty. All of the hotel's common parts; casino, bars, restaurants and shops had a horrible smell. Apararntly this "smell" is put into the air conditioning system to keep people there! Well it kept us out of the hotel. We only slept in our room and then left each morning to eat and drink elsewhere.
Wonderful room, central location on the Strip. Access to the hotel/casino from the basement car park is not well signposted at the far ends of the car park.
Beautiful accomodations excellent restaurants The room was never cleaned by the maid service
Amazing stay. This is what 5 star is all about. They will make you feel at home. I can't say enough and would recommend to everyone.
The quality and comfort of the furniture and furnishings ,especially the bed. The pool and the ease of access to the Venetian Yes, the seperate door of the WC
Very nice cosy room I got. Comfortable bed, that matters most to me. Check out time was 11:00 which was too early. I doubt they would have granted late checkouts.
i liked the rooms and every thing was good
The staff were friendly and helpful and did not linger for a tip. At check in you had to wait while viewing staff who appeared to not be doing anything. There were no automatic doors to enter the lift area from the carpark like there were at the Bellagio. This made it difficult to carry bags to the lift.
The size and comfor of the room was superior. Front desk staff was extremely helpful.
It was in the middle of City Center, yet it was a very quiet place, removed from the hubbub. There was no coffee or coffee maker in the room, even though it had a kitchenette.
Clean, comfortable and quiet. Helpful staff The $25 per night plus tax resort fee The sneaky way they get you to waive the credit card currency conversion for their own 'competitive' rate plus 3% fee when you use a credit card for payment
Fabulous suite, very luxurious. The best mattress and pillows in a hotel ever, no noise from other guests or outside, incredible view from a wall of picture windows over the Bellagio fountains and the Strip lit up at night is spectacular. We thought it was a perfect choice for us and no negatives at all.
Very nice hotel. Good location. Excellent staffPlease write at least 15 words nothing
Great rooms, fully furnished apartments 80+M2, originally built to be sold but because of the property bubble now used as rooms. the hotel outlets for food and drink are very expensive and this is not a hotel for smokers.
Top shelf hotel in every sense of the word. Amongst the best Vegas has to offer, you will not be disappointed. The rooms and bathrooms are of a high quality fit and finish, the plasma tv worked flawlessly and the $15.00 per day resort fee includes the Wall Street Journal, free WI-fi, use of the gym, valet parking, in room bottled water along with coffee and tea. It's the real deal in Vegas.
As tourists in Las Vegas you would think the staff would be a little more helpful as to where things are located, they all acted like we were a bother. The rooms were run down, I'm a red head and there were brown hairs all over the bed set and bathroom, rolled up Kleenex in the bed. Awful experience for a vacation .
No coffee maker, microwave, refrigerator.
friendly staff helpful staff pillows were too hard heater didn't work noisy
Everything is nice parking problem
After a very long drive, our room was ready and waiting for us. We were offered an upgrade, though I think that may have been because they ran out of rooms in the area we had booked. Very nice and accommodated my request for a non-connected room. We arrived to find that after so many years, parking is no longer complimentary. It seems not too many people are upset about that though, given how difficult it was for us to find a parking space. Everything one usually finds standard in a hotel room now must be rented here (i.e. a refrigerator).
Super long check-in lines Dirty towels No microwave No fridge The toilet didnt flush well You have to pay for parking even if you're a hotel guest. The parking lot is super far from the hotel There is not enough parking
Check-in line was an HOUR long. Rooms are of urgent need of an upgrade.
Hotel was adequate, but furnishings a bit worn and outdated. Needs self check in kiosk to speed up process - long check in lines result in poor first image...
Food and beverage extremely overpriced. Typical vegas.
I loved th athmosphere, not too much, not too little. Something for everyone. The place it's beautiful and a lot more interesting than the other ones. The tv channel selection wasn't much to brag about but I didn't really watch much tv. It sucked that it was rainy and cold so I couldn't really use the pool.
The hotel was a very good place to stay, it was a little bit pricey for the quality of room we was in. The shows sold out too quick and the rooms were lacking.
Got a room on a high floor and the location was perfect. Overall bad customer service. The shower was not working. Alarm clock was not working. Front desk manager didn't give a damn. Hotel was fully booked so obviously they wouldn't care ... The room was old and shabby ... no bottled water in the room, no hot water kettle, no tea/coffee in the room. Would not stay here again for sure. There are many 4 star hotels on the strip that over way better service and value for money.
it was a young and lively hotel that suited our age group ( 25- 31 yrs), quite a casual atmosphere and great pubs/nightlife
NY NY theme Lack of tea/coffee making facilities limited tv channels Lack of restaurants/cafes serving meals on crockery rather than plastic plates.
Very nice hotel-casion of Las Vegas, one of the most "human" and nice to visit. Noisy, bit certainly like most of hotels in Las Vegas! Depending of room location rolercoaster could be noisy (but end at 11 PM).
location and good value for money check in took to long
I like the spa I did not like the secure of the hotel and the service
location 1) looooong line to check-in (about 45 min!) 2) extremely loud music in the casino 3)cafe/restaurant choices are quite poor, mostly junk food
i thought the hotel was fantastic and the comps were great thank you i ahs a players card. the room was slightly below average and i lost on the tables !!
To return again. None
I liked the location. Wish the room would have had a more "Vegas vibe" but can't beat the location.. right across from MGM. & The Staff was great. Boring room interier.
Nice view, nice jacuzzi bathtub for two, comfortable bed, nice bathrobes, nice kitchenette with top appliances (but who's going to cook in during a shortstay in Las Vegas with so many restaurant options?) Shuttle service to the strip. In room "safe" mounted to a drawer -- how safe is that? We could hear the freight train horns and motorcycles below from the 46th floor. Overall this hotel lacked attention to details. Terrible shower head, Surprised to see their service & housekeeping staff using the guest elevators. Clock was set an hour late. No slippers. Had to ask for a luggage rack. Breakfast meal arrived cold in the restaurant. Off strip location. No self-parking.
The room was wonderful, view beautiful, great location Coffee @ the bar, very expensive. Service @ the pool restaurant very poor
Nice rooms, great staff, very luxurious. Ran out of some food items and bar items. Might have been a fluke. Not many bad qualities. Near the Wynn and treasure island but everything else needs a cab or uber.
Overall great facility, but unable to cool the room was a bit disappointing...coming from Alaska, low 70s for a room temp is uncomfortable.
Loved that there was no smoking and no casino. Good security. Nice kitchenette. Didn't feel like they were out to gouge me for every penny like the other place we stayed at in Vegas. Would have liked a better area to watch the football game with bigger TV in the restaurant/lounge. Not unique to Trump but I don't like the resort fee or the forced gratuities in Vegas.
The entry level room was amazing compared to other hotels Nothing bad to say
Elegant simplicity. The rooms were very nice and clean. The hotel itself was also very affordable when I compared it with others and it was close enough to the strip, this was the determining factor to go with this hotel. It's also next to the Fashion Mall, which is nice if you live to shop. I love working out so a bigger Gym and and Spa would be a nice bonus.
It was off the strip. More quite and relaxing
Nice decor. Nice staff. Rooms are a good size. Telephone next to the toilet a little too much though! LOL TV in the bathroom mirror was cool. The bed was comfy, and the sheets were nice. The TV channels suck. Need to bring my Chromecast next time. The in-room food is too expensive and not excellent. The free shuttle service only goes as far as the shops at the Venetian/Palazzo.
No gambling no smoking great They have a large tv in the Pool table section how did not work for days I mention it no body care very disappointing during Basketball and Hockey play off
I like everything about this hotel... hassle free parking with their valet. Courteous staff, big sized room, huge bathtub which can fit 3 people in... and this was just their ordinary room. It's too comfy we don't want to leave the hotel room :)
I loved the comfort and helpful staff. Everything was absolutely gorgeous, and quite clean. The views were AMAZING! As the location is placed perfectly at the end of the strip for a vantage point. However, the location can be a huge crux as f you wanted to do anything on the strip, you need to catch a $15 cab at minimum. The restaurant inside the hotel also leaves MUCH to be desired, as breakfast was consistently half an hour for basic (orange juice / coffee) drinks - and a hour and a half wait for food. It was close to these times for all three times I gave it a shot as it was convenient.
Unfortunately, their computer system went down and they did not have a back up. All of the slot machines had to been hand paid which took over two hours. No one was able to check in or out during this period of time. This happened on a Friday night (6/3/16) at approximately 9:15PM. I was stuck waiting to be paid a minor amount so that I could leave and make it to a dinner reservation. I finally left the slot machine to another player as I was meeting friends and would have been late.
Beautiful and well kept. Can find as nice of places for less money. Not much to do other than gamble. Even lounge bar was tough to get into. Can be long waits for restaurants.
There reservation system was down and although I arrived at 7 at night and then waited 2 1/2 hours for a room, they had no back up for registering a room and could not tell me when I would get one - so I left and drove to another hotel. At 12:00 that night they called to let me know they could register me.
Everything was nice
I always love the gardens, the comfy casino seats, employees willingness to always be helpful, cleanliness, air quality isnt bad, detail in the overall decor... etc., etc.
Staff is great, room was great. We had an amazing time The buffett there has gotten famous and now there is a 1.5 hour line to get in. I feel guests of the hotel should have their own line so we can eat some breakfast.
I liked the rooms, the comfort of the bedroom and bathroom. Cleanliness is not outatanding though. We had to request shower gel to get it. It was not available at first for instance. I didn't like the way staff behave and ibteract with us at the casino. It was not an atmosphere that encourages people t play cheerfully
Eat, gambled, swam, sat poolside, caught some sun, drank, and did I say eat? Found myself winning on the tables and that always makes for more fun. Large room. Big bath. great view all things at the hotel were great but I can't believe I got scammed on the ride from the airport....I was just so tired and had just had a three hour delay before finally taking off.....the taxi do not take the highway......if you see highway, you are getting taken for an extra $20, plus I tipped the guy.....
Rooms were high tech Lack of nonsmoking rooms almost sent me to the ER
Our first time at Wynn but it definitely will not be our last. The hotel rooms were roomy and comfortable. The casino, restaurants and bars were first rate. We even enjoyed the Buffet! An A+ experience!
rooms, cleanliness, location, gambling cost, variety construction noise, wait for valet
having buffet available Poor housekeeping, run down look to casino, etc.
The Italian restaurant right outside of the North elevators was excellent! I stayed in the North tower, which was terrible. The shower head was rusty, there was paint chipping off the door of the bathroom, and you had to literally climb to get in the tub. The Asian BBQ restaurant in the hotel took over 45 minutes to provide mediocre food. Literally luke warm. The waitress then said she'd bring egg rolls for our wait and never brought them.
Didn't like the shower - not enough water pressure- bad nozzle- seemed like it was spitting
Casino in the hotel Too far from the main strip Very old and run down Too expensive for what it is Theft in the garage Stained sheets and towels
The architecture of the hotel the mall the rooms and security where seen. I felt safe thank you I also like the tower and mj live show. The pool closed on the 24th floor.Key card did not always electronicly work on command
I loved the staff and attractions. I didn't like our room quality. The beds were very uncomfortable.
Location is extreme north, so can be considered good if you want to go to fremont st, and get a good view from the tower. Rooms are totally cramped up, not even as good as extended stay or holiday inn level, forget to be considered as resort. They should not charge resort fees as it is not even close to being a resort. Bathroom and lobby is also not clean.
My room was clean. They seemed to offer a few amusement park activities and included free access to the top of the tower. The area around the hotel is depressing. You will have to drive/ride to get to see The sights. My room was VERY outdated. Seemed like a 70's room. The only modern feature was a flat screen. No easy access to charging ports and was way too expensive for what you get. Understandable because it was during the largest convention of the year. SEMA.
Staff are friendly. The rooms are outdated. The neighborhood is extremely shady. Extremely priced drinks at the bar. The shower was pretty high! To step out(dangerous)
I liked how it's just north of the strip and close to the downtown/Fremont st. You can find great deals for this hotel. Don't expect whole lot but it's fairly clean and a neo-classic landmark. I surprised how decent the rooms were, 3 stars. Cant expect whole lot. The toilet in the room kept on running most of the time. The stopper on the sink wouldn't work. The TV was super dated and no fridge.
When checking in they asked if I would like smoking or non smoking. I told them non smoking. I get to my room and it was a smoking room. I called down to the desk and they told me to come down and they would take care of it. I had to stand in line for 45 minutes and wait for them to get done with another couple.
The rooms are a perfect size and the hotel has fantastic if not pricey food options. Would go just for the food if I had to! Cigarette smoke in Vegas is a real issue. If you don't like your entire wardrobe smelling of cigarette smoke, I'd suggest one of the strictly non-smoking hotels.
I was given a king size room even though I specifically requested a 2 queen room. I had to call several times for someone to help. I the end I had to give in to a rollaway bed as I was too tired to continue waiting.
the pool area is amazing the interior of the hotel is so beautiful, customer service in on track, and lots of privacy. that we can't take our own food/drinks to the pool, not too many bars open when the pools opens and i can't believe graygoose with red bull is 23.00 !!!!! thats all i drink, i had my own liquor and red bulls couldn't enjoy them at all since i spend most of the day at the pool
Automated check in at the main loby was a disaster. Had to then wait in a 45 minute line for the clerk to tell us our rooms were at the Nobu Hotel. I specifically booked a room with 2 queen beds at the Ceasars towers and paid extra. When we arrived at Nobu, the only room that was available was one with a king bed and they would send a roll away. Mind you, this is at 10pm after a long day of travel.
Loved our room asst
There were no convenient arrangements for a simple cup of tea or coffee in the guest rooms which by the way is complimentary at most hotels.
Staff friendly and helpful and room imaculate Lack of staff at check in only 1 staff member after 20 mins another person arrived
Easy for me to charge my cell phone, Ipad I do not think, the room is vacuumed on the daily basis as I happened to see thing laying on the floor. Room Coffee is not free of charge, correct? My next trip to Las Vagas to see Mary and Dony show will be unlikely Ceasar, but I might change my mind.
Chris, at hotel registration, is smart and incredibly personable. Large well maintained room. Great shopping for high rollers. The cost for what was received: no coffee for the coffee maker, no traditional coffee shop with a decent menu on the premises and ice maker was apparently broke down.
Shopping, food and location. For the money I spent, I could have stayed at a much nicer hotel with a view of something besides a rooftop and the backside of another Caesars tower. It was a very disappointing room. I'll go back to The Cosmopolitan or The Bellagio next time.
Spring for the Petite Suite, well worth it!
Nice clean rooms Charges for internet, resort fee, etc. They just try to squeeze every penny out of you. I don't mind paying for things but I hate getting ripped off.
Location The bathroom needs renovation bad. The hallways smell like sewage. Need better ventilation in casino.
Worst customer service ever!!
The room was good for the price. Bathroom was ok. The view was ok. It was clean. I didn't like that I have to wait to check in and check out. Of 16 only 5 were open. I'm I will waiting for my deposit to be return. Staff was okay. And they woke me up at 8 to clean the room knowing the check out was at 11.
The location is great and the hotel is a good size- not too big Rooms seem to have been updated some but bathrooms still need work.
Let us check in early clean room View in the room was of the roof.
I'm in the middle of the strip. Can basically go anywhere. Tried to go to the Mexican restaurant lounge downstairs. Something with the name Charlie and the hostess was really rude.
Could hear my neighbor most of the night.
Location is great Bathroom really needs renovation. Need to pay to get hot water. Hallways smell bad.
The staff was friendly and great! The hotel was clean! NA
They only had 2 available floors for parking which were full. My room was out dated, dirty and the maid never cleaned the bathroom or removed the used towels. I had drink residue in my cups and my floor was completely dusty. I've never had such a horrible experience at this hotel. I'm extremely disappointed.
Casino was okay Not happy with staff I was not able to get hot water for my sore throat Cleaning not very good The overall stay was not pleasant.
Location Fish tank Rooms are dated and not very clean They had no towels poolside They charge you extra fees for the gym and parking even if you don't use either
The beds were too small and the ac didn't work so it was hot in our room. Cribs were expensive and didn't even come with blankets.
Resort fees were hidden to me until check in
The Grotto Restaurant was outstanding as was the adult pool area Smoke smoke and more smoking-- was disgusting . I understand that it's a casino however, they need a better ventilation system. Give us some fresh air!!
Clean Reservation was messed-up. I reserved a room with two double beds but they had me in a king room. When I asked for the double room they said I have to pay extra. Room was noisy. When I asked to be moved, I was told they cannot move me but they will give me complimentary ear plugs. I thought they were joking, but they assured me they were not. I went to eat at their fancy steakhouse and after an hour was told to hurry up and finish because my table is needed for the next party. On Friday night music from the nightclub below was so loud that the windows were rattling. I called the front desk a was offered earplugs…complimentary of course. I didn't sleep all night. When I checked out I asked for a paid in full receipt. I was told they can't give me a receipt because I booked it on Kayak which is a 3rd party. I will never stay there again.
Rooms large and comfortably appointed. Much choice in what to do. Decent location. Choice of beds were first come first serve. Horrible amount of smoke. Food was mediocre at buffet for the money. Very noisy outside until after 12:00 PM
The Italian restaurant was very good the room smelled like smoke (it was a non-smoking room), we called and housekeeping came and deodorized the room, just masked the smell. It took over 1 hour to get our luggage, we had to call numerous times to get our stuff. This is the first time we stayed and I will not return
Very accommodating and friendly staff. Fremont Street is the place to stay. We will definitely stay at The Golden Nugget again. Loved it!!
The Golden Towers were well remodeled. Fremont Strret Expiernce was entertaining for a one night outing, but not more than that. My room requests were the exact opposite from what I requested. I was placed on the 15th floor, at the very end of the hallway, far from the elevators. I took my elderly mother to the Golden nugget for her 73rd bday. I asked for a room not at the top, and not far from the elevator. Complained about airconditioner 3 times, never was fixed. Non smoking floor smelt like cigarettes at all times
Cleanliness, staff are very polite, good amenities, all the services they offer. I did'nt like the kind of fruits they placed in the hallway near the elevator is not of good quality ( not fresh enough) but still, I give them overall 5 star.
I like the location of the Nugg'. Everything feels pretty updated compared to most of the other Fremont street properties. The pool is pretty unique. Good variety of slot machines and table games, though you won't find the really low minimums here. Generally easy experience. A couple of things really stuck out as bothersome and annoying. Most hotels will provide a coffee maker, but here they give you a keurig machine and charge for the use of the k-cups provided. Not exactly a major thing, but it just sits there taunting you the entire time you're in the room. My biggest problem with my most recent stay was that in the tower where I stayed it appeared that four out of the eight elevators were not functioning. The hotel has no control over when multiple busloads of tourists arrive to check in, but if the elevators all worked that would have avoided the huge crowd in the lobby. Likewise, when many guests are all checking out on Sunday, getting an elevator down to the casino was nearly impossible, with most people resorting to riding elevators up to the top floor in order to get space on one going down. This has been an issue for me before, and I was admonished for taking the stairs down as they are not meant for guest access except in emergencies. Anyway, elevators were a big disappointment.
the food was good but that's about all the rooms are in bad condition. staff was rude!!! housekeeping threw away pics I purchased at hoover damn. will never stay there again.
The location There was not even a coffee maker in the room. Everytime you go in or out, you have to go out of the casino.
Cental location on the strip. Great view of the strip and exploding volcano from the bedroom window.
If you'd like to live on the strip, The Mirage is the place to go. Price did vary from the one qouted on the registration. Received an instant upgrade to a premium tower room, which was excellent.
front desk staff who helped me find my card that I forgot at the airport; location; choice of restaunts &cafes inside the hotel billing system was not working when we checked-out so can't get any invoice.
The quality of the room and the pool Food and drink expensive. Distance from room to elevator excessive.
Comfiest bed i have ever slept in. Spotlessly clean and beautiful rooms. Great selection of restaurants within the hotel. Wonderful swimming pool. Having to wait for an hour to check in and no apology when we were finally seen to
casino where I lost a lot of money loosing money at Casino
Liked the atmosphere, it was well decorated in the common areas, had many different places to eat at different budgets and tastes. The dolphins were great. We went on the weekend so it was too hard to get anything, all over crowded. Couldn't get a drink at a bar. Service was stretched and fairly poor. The pool was a joke, could not get into it and it was hot weather. This was really a disappointment, pointless staying at a hotel with a pool if you cant use the pool because its too crowded. Everyone doing hand to hand combat to get a lounge and staff no help. Really a case of too many rooms and under catered for in the hotel amenities.
That the maids would not interupt you repeatdly to clean the room. They let us sleep in, and came back when we were gone. Always came back to a clean room. I liked the Security asking for keys to enter the elevators, no random people roaming around. No I liked this Hotel, and enjoyed my stay.
very pleased with all aspects of our stay Long wait at check in
The location on the Strip is excellent and rooms were deluxe and clean.