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First of all, its location cannot be better. From my room, I can see Hallstatts see and it was so beautiful itself. It was exactly what I wanted. All staff was so kind and friendly. They gave some local knowledge and it was helpful. The room was clean and the bed was very comfortable. I can sleep very well. Breakfast was nice especially bread was fresh and delicious. I will definitely go back Hotel Haus Am See.
very kind personnel; wonderful location upon the Mondsee; good food and comfortable rooms
The lakeside situation and views. A suitable accommodation for a short stay.
It is located in a nice area with very nice view... it is close to Halstat... It has a nice lake view ... my room did not have a balcony , only a very small window
The location just in front of the lake
The staff were helpful and welcoming. Breakfast was great. Room was comfortable. No computer for guests who didn't bring their laptops to check emails.
The view is very beautiful but it was rainy heavily on the day we lived. There are only two plastic glasses for gargling and no cup or glassess for drinking water.
The hotel is not far from train station and the rooms is spacious and as described. It is comfortable and with excellent view. A good place to stay.
All the staff was very nice and careful. It's little bit hard to access to village in night time.
Excellent location with very good view to the lake, it was amazing looking out of the window and see the mountains and the lake every morning, nice swimming pool area (water very cold) and terrace The breakfast could offer some varity during the week, some fruits; more information from the hotel staff would be nice to get re the programs, opportunities in the area
This hotel is perfect for the money. It is close to everything from the mountains to the lake to the beautiful city of Hallstatt.
Locate by the lake but a little bit far from the dontown
it was okay.. staff was friendly even speak english well.. but it;s fine location is not bad it;s so peacefull and beutifull it's okay
lake view from room; location not far from Hallstatt by way of ferry after short 15 min walk or by foot/car; buffet breakfast. spiders along bathroom window; hardly anyroom to sit on the toilet so we used the one's downstairs a few times; strange shower enclosure so the water escaped and a lot ended up on the bathroom floor instead of shower floor
Its location and old world charm Smokers at the bar during meals.The showers in the rooms need to be upgraded
good location, No parking space and not a good receptionist, since she is not supportive with limited English.
Large and comfortable room, bathroom without shower and primitive
nice view of the lake and good location to see around Hallstatt bathroom and old furniture
It locates at really lake side, so it is wonderfull. Floor in the room is not clean.
Very good location, very central to everything there is to see in Hallstadt.Hotel original character. Booking.com did not explain that you need a pass to get into Hallstadt to get a vehicle into the town centre. Very confusing since the town is closed to traffic.
can enjoy breakfast with an amazing river view.
Very bad parking possibility
Walked around the historic old town. Visited the site of the salt mine. Too smokey. Despite guests being asked to smoke outside on balconies, they didn't. Also, location in center of village on square means noise starting about 6 AM. No elevator. Used primarily by tour groups who seem to "take over" the common areas at breakfast and congregate en masse before dinner.
view, location it's cold, and there is walking noise
The view of the lake and mountains
Very spacious, clean and comfortable with excellent lake view. Staffs were very kind. Breakfast needs improvements.
Excellent location in a nice newly renovated hotel.
Beautifully decorated, large rooms and great breakfast.
The rooms were immacualte. TV didn't work. Staff only in the hotel from 9-5pm.
Our room had a great view of Hallstatt Lake; the hotel is a newly renovated former museum and has all kinds of charm. The staff was excellent, and extremely courteous. The rooms were well-appointed and everything in them was brand new. For some inexplicable reason, the maids only work until noon. Therefore, if you sleep in and stay in your room later than that, it doesn't get cleaned.
We loved everything. One of the best hotels we have stayed in. Gorgeous rooms, perfect location, beautiful town!
very modern up dated hotel, The staff (Sandra) was great. No Lift
Hotel was nice and modern, and pretty much center of the small town of Hallstatt right on the lake. We originally had a lake view room which was in a different building a short walk from the main hotel and registration desk, and we were asked if we would rather have a junior suite at the hotel for the same price. It was raining so we took the jr suite. It was nice, and actually too big for two, (actually two large rooms) and the extra room looked a little sparse. Would work well if you had additional people and needed a cot to be brought in. Staff was very friendly and accommodating.
Very nice and confortable room, good breakfast, excelent location. The price was a bit high, but worth it.
staff, cleaniness, location, everything. no
We were only here for 1 night but our stay was fantastic. Mark was friendly & helpful, the rooms were fantastic, the service great and the breakfast plentiful & delicious. We would definately stay here again.
Very nice treatment by the owner couple, good service and adwice about what too experience in the area,
Everything was perfact... Nothing...
They were very accommodating and helpful with the added bonus that they spoke English.
Excellent location, very obliging and welcoming owner/managers (but surprising to find they were English), relaxed atmosphere Hotel is a little 'tired' and in need of re-investment and maintenance
get off the train at Obertraun!!! not Hallstatt.
The owner of the hotel, an English couple, was very helpful and courteous. If you are not in hurry, this is an excellant place to explore and enjoy not only Hallstatt but also other nearby towns. We enjoyed riding the bicycles provided by the apartment along the beautiful lake shore roads. On the first night of arrival, we had a bit of difficulty to contact the owner for checking in because we did not have a cell phone, and the owner's residence is in another part of the village. But this check-in procedure, as we found out from other apartments we stayed during our travel this year, seems normal. We will carry a cell phone next time.
Everything, the location is wonderfulf, the facilities are ok, the staff is great
equipped kitchen, internet connection, close to attractions in Hallstatt region, close to the lake, nice view from balcony
Very friendly and helpful owner, good breakfest (not much various but tasty), good location, great views, big and comfortable room and bathroom. Towels were changed after two days, although we didn't ask for :) It was cold outside and the heating was off.
Room is very clean and comfortable, staffs are very helpful Obertraun is a very small town if you travel by train or bus, check timetable beforehand
Staff friendly close to market and tourist information Above a noisy bar, difficult to find the place and far from main attractions. You must have a car to go to obertraun, public transportation not adequate.
nice staff speaking very good English, willing to help always. Nice location, very near to Hallstatt (driving 5 minutes). Rooms clean. Toilet a little bit small
Very helpful personal service. Spacious room. Close to the village center. If you are +190cm the beds are short. Situated close to the main road of the village i.e. some traffic noise.
One of the best hotels ive stayed at in Europe, and ive travelled quite extensively. The couple that run it were extremely nice and were always there to help. The room was very spacious and the beds very comfortable. Breakfast in the morning was fantastic with everything you need. Across the road is the supermarket, 500m down the road is a great pizza/pasta place, and the ferry to hallstatt is a 20minute walk away. If i ever come back to the region i wouldnt hesitate to come back to this hotel.
Good location, excellent view, friendly and helpful staff, good breakfast, warm comfortable room while it was cold outside, beautifully arranged and designed public area, complimentary tea&coffee No bad point
Very nice and clean room in a lovely place.
quiet location, friendly staff
Very helpful staff.
Stunning scenery. Lovely, helpful hosts. Very nice room. A very pleasant stay indeed.
Nice size of rooms and balcony, very clean, helpful and friendly staff, ability to buy drinks and make a cup of tea/coffee throughout the day in the breakfast room.
The hotel was run by a family who were very friendly and helpful throughout our stay. The hotel was beautiful with views looking out over the mountains. Th village the hotel was set in was very cosy and everybody was always happy to help. We absolutely loved our stay at Hotel Raus we just wished that we had stayed for a full week instead of three days.
Haus Rye was a highlight of our trip - Wonderful hosts, and a great house in a magnificent quiet setting. Loved sitting on the deck outside our suite to take in the mountain view and sip on an Austrian beer after each day.
Even on sunday we had fresh bread for breakfast. Beds were very comfortable. Room was nice, spacious and clean. Close to the lift to the Kripenstein ski resort. Walking distance to center of Obertraun. Nice view from the room balcony.
quiteness staff attitude
the area is wonderful, the spa resort is verry good, the food is great, the view is fantastic
The pool and spa facilities! Dinning room service was slow, and the buffet table looked old, only one hour into dinner.
facilities, surrounding, food staff using the spa with guests, wine advice
very nice facility and very quit
The entire hotel was kept very clean and neat. The room was quite spacious and had magnificent view of mountains. Various saunas and Jacuzzi relaxed us completely after coming back from trekking. Dinner was well done and good portioned for us, Japanese, but probably not enough for those who expect standard German volume. It would have been helpful, if we got an English guidance about hotel facilities and offers. Nearly everything was in German.
friendly atmosphere,quiet area.
very nice location in a nice area, very good breakfast and diner, nice hotel in general. Ideal for a relaxing weekend
wonderful view All information is German language.
beautiful surroundings, very nice pool and spa facilities, friendly atmosphere, warm, helpful staff
Room is clean and the hotel is new. The breakfast is good and the waiter is with hospitality. The room is small and not suitable for those who carrying big luggages.
Location and Friendly staff No air conditioning or fans. Worst dinner in hotel of our trip.
Super nice owner and warm feeling room. Free wifi, free parking. What can we ask for more?
We like this hotel so much! Everythings is lovely. Keeps clean and confortable. There's a warm and tidy living room offered to the guests. Besides, it really feels good to have a well prepared breakfast in the dining room, where you can see the mountain view. It is a very sweet memory to live here during our honey moon. And we will definately recommand this hotel to our friend!
Friendly, but not intrusive hosts Booking com said meals were available in the evening, but this was not the case when we were there - maybe you need to change your description a little
Friendly, free parking, Wifi, possible to have earlier check-in, nice room and clean with hair dryer, good mountain view. Wonderful breakfast. There is noting I can complain about. and for sure, I will go back next time again.
Warm room, comfortable beds, helpful staff/owners, excellent value for money Perhaps a little too functional, but for the money I cannot complain
The owners are fantastic hosts. They were very welcoming, friendly and extremely helpful throughout our stay! I cannot fault them for anything! They were extremely knowledgeable about their local area, and offered very useful and informative advice about which attractions to visit and when. They then followed up the following day to enquire about our day. - They made our visit to Obertraun our absolute favourite in our week long visit to Austria!!
Larry was a friendly and knowledgeable host.
Cosy and beautiful hause, clean and quite capacious room with picturesque view. Hause is near by the lake HalstatterSee. Absolute silence and fresh pure air.
Hotel owners are very professional and nice people. They treated us as a very special guests. They helped a lot without extra charge - drove us of their own expenses to the other town, bought some souvenirs, cooked special local food by our request etc. Our room was immaculately cleaned every day. It was the best vocation for last ten years for us because of luckily selected Hotel.Thank you n/a
Everything was perfect. It was such a serene environment. You would wake up in the arms of snow mountain. Cannot really think of anything in particular.