|"Everything was breath taking."||(in 30 reviews)|
|"Best hotel ever !"||(in 36 reviews)|
|"Staff was amazing friendly helpful Super clean resort."||(in 48 reviews)|
|"They have something for everyone."||(in 1 review)|
|"Hotel Xcaret spoils you with details."||(in 6 reviews)|
|food was good||in 124 reviews|
|best hotel||in 108 reviews|
|amazing and the staff||in 105 reviews|
|room was nice||in 64 reviews|
|good restaurants||in 51 reviews|
|everything was perfect||in 39 reviews|
|xcaret||in 25 reviews|
|come back||in 24 reviews|
|great facilities||in 24 reviews|
|every detail||in 14 reviews|
|fuego||in 14 reviews|
|room service||in 10 reviews|
|rooms are spacious||in 7 reviews|
|wear masks||in 7 reviews|
|many times||in 5 reviews|
|area are very nice||in 4 reviews|
|next day||in 4 reviews|
|something for everyone||in 4 reviews|
|amazing views||in 3 reviews|
|extra charge||in 3 reviews|
|playa del||in 3 reviews|
Horrible hotel, horrible staff, very unfriendly, quality of food was terrible for the price you pay. I mean a standard room is 600 above and it’s so not worth it
Quality of food. Staff, room doors are tin and rooms are very noisy so don’t expect to have a quite room where you can get sleep.
Our room view was great. The spa hidrotherapy was great. Included parks were great. I’m hesitant to give a lower rating because everyone was so nice and our last trip before this one was magical. Very little plastic use.
Restaurants and bars were large in number but hit or miss in quality - xingao which requires a reservation was a total let down. Las playas wasn’t very good and ants will eat you alive. The drinks were watered down or just a bunch of sugar except for the lobby bar or dan’s bar in fuego. The water temperature for the shower was scalding hot or freezing, which was annoying. The toilet flushes so hard that the water hits you so you have to be careful. The butler included with fuego was nice but useless. While cleaned everyday, we found a few roaches in the $700/night room. Also, they didn’t refill our fridge or restock our things everyday. Annoying when we wanted more water.
Everything was great, but the service over the top!
No idea, they have all.
Everything food delicious
Fell in love with the experience
The staff were always making sure you had the best experience when dining and any of the many restaurants. When they said all included, they meant it. Free transportation to all the activities and tours. Just amazing
Staff still learning and a bit slow . Somethings not finished yet but overall magnificent
Guests of this resort will appreciate the seclusion of its private beach and on-site spa and wellness centre, all just a short drive from the centre of Playa del Carmen. It offers 5-star accommodation with air-conditioned rooms.
Hotel Xcaret Mexico - All Parks & Tours / All Inclusive provides complimentary Wi-Fi and free private parking on site. It also offers child-minding services, a currency exchange and a reception that operates 24/7.
The comfortable rooms at Hotel Xcaret Mexico include slippers, a flat-screen TV and a private balcony. They all come with a private bathroom that has bathrobes and a hair dryer.
With its on-site restaurant serving Caribbean dishes, Hotel Xcaret Mexico - All Parks & Tours / All Inclusive provides guests with all they need for an enjoyable evening without having to leave the resort. In the evening, guests can relax in the cosy lounge bar.
Places of interest close to Hotel Xcaret Mexico include Xcaret Archaeological Site and Xcaret Eco Theme Park. 5th Avenue and The Reef Marina are a short car ride away.
based on 1,421 reviews
Policies vary by room type and provider.
Hotel Xcaret Mexico is located at Carretera Chetumal Puerto Juarez, Kilometro 282, Colonia Rancho Xcaret, 3.5 miles from the centre of Playa del Carmen. Xcaret Park is the closest landmark to Hotel Xcaret Mexico.
Check-in time is 15:00 and check-out time is 12:00 at Hotel Xcaret Mexico.
Yes, Hotel Xcaret Mexico offers free Wi-Fi.
Yes, Hotel Xcaret Mexico offers free parking.
Yes, Hotel Xcaret Mexico offers free airport shuttle service.
Hotel Xcaret Mexico is 12.6 miles from Cozumel. Hotel Xcaret Mexico is 34.6 miles from Cancún.
Yes, Hotel Xcaret Mexico is a pet-friendly hotel.
Yes, Hotel Xcaret Mexico has a pool on-site.