Hotel Xcaret Mexico

Carretera Chetumal Puerto Juarez, Kilometro 282, Colonia Rancho Xcaret, 77710 Playa del Carmen, Quintana Roo, Mexico
+52 998 881 9836

Cheapest
rate per night

9.4

Excellent
based on 1,421 reviews
Hotel Xcaret Mexico - Playa del Carmen, Quintana Roo, Mexico
Fri 18/6
-
Sat 19/6
Compare vs KAYAK |

Provider Nightly total
Snaptravel £10
FINDHOTEL £174
Stayforlong £210
Snaptravel
FINDHOTEL
Stayforlong

Good to know

Value for money

9.0

Distance to city centre

3.5 mi

Location rating

9.5

Rooms available at Hotel Xcaret Mexico

Fri 18/6
Sat 19/6

Double rooms

£293+

Bed type
Provider
Total stay + taxes & fees
Unknown
£293
Unknown
£299
Unknown
£309
Unknown
£318
Unknown
£320
Unknown
£343
Unknown
£350
Unknown
£401
Unknown
£430

King rooms

£365+

Bed type
Provider
Total stay + taxes & fees
King bed
£365

Standard rooms

£10+

Bed type
Provider
Total stay + taxes & fees
Unknown
£10
Unknown
£297
Unknown
£490
Unknown
£490
Unknown
£697
Unknown
£837
Unknown
£1,242

Queen rooms

£413+

Bed type
Provider
Total stay + taxes & fees
Queen bed
£413

Luxury rooms

£317+

Bed type
Provider
Total stay + taxes & fees
Unknown
£317
Unknown
£460
Unknown
£536

Reviews of Hotel Xcaret Mexico

Pros

Cons

Traveller rating

29
2
1
1
3

Time of year

Traveller type

Show reviews that mention

+
food was good in 124 reviews
best hotel in 108 reviews
amazing and the staff in 105 reviews
room was nice in 64 reviews
good restaurants in 51 reviews
everything was perfect in 39 reviews
xcaret in 25 reviews
come back in 24 reviews
great facilities in 24 reviews
every detail in 14 reviews
fuego in 14 reviews
room service in 10 reviews
rooms are spacious in 7 reviews
wear masks in 7 reviews
many times in 5 reviews
area are very nice in 4 reviews
next day in 4 reviews
something for everyone in 4 reviews
amazing views in 3 reviews
extra charge in 3 reviews
playa del in 3 reviews
  • Poor
    Jun 2021
    2.0

    Horrible hotel, horrible staff, very unfriendly, quality of food was terrible for the price you pay. I mean a standard room is 600 above and it’s so not worth it

    Quality of food. Staff, room doors are tin and rooms are very noisy so don’t expect to have a quite room where you can get sleep.

  • Okay
    Oct 2020
    6.0

    Our room view was great. The spa hidrotherapy was great. Included parks were great. I’m hesitant to give a lower rating because everyone was so nice and our last trip before this one was magical. Very little plastic use.

    Restaurants and bars were large in number but hit or miss in quality - xingao which requires a reservation was a total let down. Las playas wasn’t very good and ants will eat you alive. The drinks were watered down or just a bunch of sugar except for the lobby bar or dan’s bar in fuego. The water temperature for the shower was scalding hot or freezing, which was annoying. The toilet flushes so hard that the water hits you so you have to be careful. The butler included with fuego was nice but useless. While cleaned everyday, we found a few roaches in the $700/night room. Also, they didn’t refill our fridge or restock our things everyday. Annoying when we wanted more water.

  • Excellent
    Aug 2020
    10.0

    Everything was great, but the service over the top!

    No idea, they have all.

  • Excellent
    Jun 2020
    10.0

    Everything food delicious

    Nothing

  • Excellent
    Aug 2018
    10.0

    Fell in love with the experience

    The staff were always making sure you had the best experience when dining and any of the many restaurants. When they said all included, they meant it. Free transportation to all the activities and tours. Just amazing

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About Hotel Xcaret Mexico

Overview

Guests of this resort will appreciate the seclusion of its private beach and on-site spa and wellness centre, all just a short drive from the centre of Playa del Carmen. It offers 5-star accommodation with air-conditioned rooms.

Hotel Xcaret Mexico - All Parks & Tours / All Inclusive provides complimentary Wi-Fi and free private parking on site. It also offers child-minding services, a currency exchange and a reception that operates 24/7.

The comfortable rooms at Hotel Xcaret Mexico include slippers, a flat-screen TV and a private balcony. They all come with a private bathroom that has bathrobes and a hair dryer.

With its on-site restaurant serving Caribbean dishes, Hotel Xcaret Mexico - All Parks & Tours / All Inclusive provides guests with all they need for an enjoyable evening without having to leave the resort. In the evening, guests can relax in the cosy lounge bar.

Places of interest close to Hotel Xcaret Mexico include Xcaret Archaeological Site and Xcaret Eco Theme Park. 5th Avenue and The Reef Marina are a short car ride away.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

9.4 Excellent

based on 1,421 reviews

9.7

Cleanliness

9.7

Comfort

8.9

Facilities

10.0

Food

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities at Hotel Xcaret Mexico

Computer use available
ATM on-site
Babysitting or child care
Electric kettle
Business centre
Car hire
Entire unit wheelchair accessible
Wi-Fi available in all areas
Internet
Daily housekeeping
Fax
Concierge service
Entertainment staff
Currency exchange on-site
Fire extinguisher
Gift shop
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Mini-market on site
Multi-lingual staff
Free toiletries
Shoeshine
Garden view
Shops (on site)
Room service
Smoke alarms
Heating
Breakfast included
Special diet menus (on request)
Contactless check-in/check-out
Tour desk
Hypoallergenic
Hypoallergenic pillow
Physical distancing in dining areas
Board games/puzzles
Game room
Physical distancing rules
Golf
Books, DVDs, music for children
Spa
Process in place to check health of guests
Hot tub
Canoeing
Child pool
Cycling
Indoor pool
Aerobics
Outdoor pool
Darts
Bingo
Evening entertainment
CCTV in common areas
Kids meals
CCTV outside property
No smoking
Kid-friendly buffet
Restaurant
Bar/Lounge
Hand sanitiser in guest accommodation and key areas
Beauty salon
Laptop safe
Express check-out
Hairdryer
Fitness centre
Screens or physical barriers placed between staff and guests in appropriate areas
Indoor play area
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Kids' club
Air-conditioned
Newspapers
Kids' outdoor play equipment
Guest accommodation is disinfected between stays
Open-air bath
Guest accommodation sealed after cleaning
Mini-golf
All plates, cutlery, glasses and other tableware have been sanitised
Pay-per-view channels
Outdoor furniture
Free airport shuttle
Delivered food is securely covered
Streaming service
Food can be delivered to guest accommodation
Complimentary breakfast
Guests can opt out of accommodation cleaning
Free parking
Table tennis
Staff follow all safety protocols as directed by local authorities
Playground
Water park
Pool table
Water sport facilities (on site)
Private beach
Bathrobe
Private bathroom
Garden
Private check-in/check-out
24-hour front desk
Designated smoking area
Storage available
Private parking
Shuttle service (free)
Wedding services
Spa and wellness centre
Free Wi-Fi
Ticket service
Outdoor tennis
Pets allowed on request. Charges may apply.
River view
Terrace/Patio
Disabled access
Beach towels
Linens
Towels
Safety deposit box
Adults only
Seating area
Lift
Massage
Shampoo
Pool bar
Shared lounge/TV area
Shower
Accessible by lift
Slippers
First-aid kit
Socket near the bed
Sofa
Alarm clock
Sofa bed
Allergy-free room
Baby safety gates
Balcony
Soundproof rooms
Bathtub
Spa bath
Body soap
Bottle of water
Breakfast in the room
Bridal suite
Telephone
Tile/marble floor
Chapel/shrine
Toilet
Toilet paper
Children's television networks
Safe
Sauna
Towels/sheets (extra fee)
Cleaning products
Dustbins
Coffee machine
TV
Upper floors accessible by lift
Valet parking
Desk
Vending machine (snacks)
Dining area
VIP room facilities
Dining table
Walk-in shower
Wardrobe or closet
Water slide

FAQs when booking at Hotel Xcaret Mexico

Where is Hotel Xcaret Mexico located?

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Does Hotel Xcaret Mexico offer free Wi-Fi?

Does Hotel Xcaret Mexico offer free parking?

Does Hotel Xcaret Mexico offer free airport shuttle service?

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Does Hotel Xcaret Mexico have a pool?

Photos of Hotel Xcaret Mexico

Hotel Xcaret Mexico - Playa del Carmen - Building
All photos (35)
Hotel Xcaret Mexico - Playa del Carmen - Building
Building (4)
Hotel Xcaret Mexico - Playa del Carmen - Bedroom
Bedroom (7)
Hotel Xcaret Mexico - Playa del Carmen - Pool
Pool (4)
Hotel Xcaret Mexico - Playa del Carmen - Beach
Beach (1)

Location

Most popular landmarks

  • Xcaret Park0.6 mi
  • Parque Xplor0.9 mi
  • Terminal marítima Punta Venado1.5 mi
  • Playacar Golf Club2.4 mi
  • Aviario Xaman Ha3 mi
  • Yucatek Divers3.5 mi

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