Hotel Xcaret Mexico

5 stars
8.6
Very good
based on 2113 reviews
2,113 reviews
Carr. Chetumal - Puerto Juarez Km. 282, 77710 Playa del Carmen, Quintana Roo, Mexico
Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, Quintana Roo
+52 984 159 1600
Wed 5/8
-
Thu 6/8
2 guests, 1 room
Deals from
£341
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room, bed type unknown
£341
Double room, bed type unknown
£542
Queen room, 2 queen beds
£557
33 more Hotel Xcaret Mexico deals
33 more Hotel Xcaret Mexico deals
Pool
Other
Outdoor view
Building
Pool
Pool
Pool
Restaurant
Living room
Pool
Outdoor view
Pool
Lounge
Outdoor view
Restaurant
Lobby
Bar
Other
Pool
Outdoor view
Dining room
Bar
Pool
Pool
Restaurant
Beach
Pool
Balcony
Beach
Pool
Dining room
Outdoor view
Outdoor view
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Set in a prime location of Los Dos Compadres, Hotel Xcaret All Tours & Park Included / Adults On puts everything the city has to offer just outside your doorstep. The property offers guests a range of services and amenities designed to provide comfort and convenience. Service-minded staff will welcome and guide you at Hotel Xcaret All Tours & Park Included / Adults On. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. Convenience and comfort make Hotel Xcaret All Tours & Park Included / Adults On the perfect choice for your stay in Los Dos Compadres.
8.6
Very good
2113 reviews

Latest deals for Hotel Xcaret Mexico

Wed 5/8
-
Thu 6/8
Standard Room, bed type unknown
£341
nightly with VAT
Standard Room, bed type unknown
£468
nightly with VAT
Queen room, 2 queen beds
£557
nightly with VAT
Double room, bed type unknown
£576
nightly with VAT
Standard Room, bed type unknown
£629
nightly with VAT
Double room, bed type unknown
£765
nightly with VAT
Standard Room, bed type unknown
£879
nightly with VAT
Superior room, bed type unknown
£881
nightly with VAT
Superior room, bed type unknown
£924
nightly with VAT
Standard Room, bed type unknown
£931
nightly with VAT
Standard Room, bed type unknown
£981
nightly with VAT
Standard Room, bed type unknown
£1,020
nightly with VAT
Deluxe room, bed type unknown
£1,291
nightly with VAT
How do payments to us affect ranking and how do we rank results?
Learn more
*Total includes estimated local taxes & fees payable on check out.
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Amenities at Hotel Xcaret Mexico

  • Private beach
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Free parking
  • Business centre
  • Airport shuttle
  • Meeting/Banquet facilities

Things to do

  • Gift shop
  • Bicycle hire
  • Game room
  • Shopping
  • Pool table
  • Canoeing

Services and conveniences

  • ATM on-site
  • Business centre
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • 24-hour front desk

Pool and spa

  • Spa
  • Water slide

Parking and transportation

  • Airport shuttle
  • Free parking

Accessibility and suitability

  • Lift
  • Designated smoking area

Outdoor

  • Private beach
  • Garden

Dining

  • Restaurant
  • Bar/Lounge

Family friendly

  • Babysitting/child care services (surcharge)
  • Playground

Fitness

  • Fitness classes
  • Fitness centre

Basics

  • Free Wi-Fi
  • Air-conditioned

Bathroom

  • Hairdryer

Laundry

  • Laundry service

General

  • Storage available

Health and safety

  • Safe

Reviews of Hotel Xcaret Mexico

8.6
Very good
2113 verified ratings
Wonderful
1652
Very good
159
Good
107
Okay
45
Fair
46
Mediocre
24
Poor
80

Summary of reviews

Guests say
Guests consistently praised the hotel's impressive amenities, beautiful grounds, and convenient access to parks and activities. Many found the location stunning and the variety of restaurants and pools to be highlights of their stay. However, there were frequent complaints about poor service, disorganization, and difficulties with reservations, especially for restaurants and activities. Some guests felt the experience did not match the high price, and issues with communication and logistics detracted from the overall experience. Despite these negatives, the amenities and setting were widely appreciated.
AI-generated from customer reviews
Amenities10 out of 10
Location8.5 out of 10
Restaurant8 out of 10
Value for Price2 out of 10
Service0.5 out of 10
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Score by provider

All reviews

2.0
Poor
Engilla, Jun 2021
Pros (+) Horrible hotel, horrible staff, very unfriendly, quality of food was terrible for the price you pay. I mean a standard room is 600 above and it’s so not worth it
Cons (-) Quality of food. Staff, room doors are tin and rooms are very noisy so don’t expect to have a quite room where you can get sleep.
6.0
Okay
Anonymous, Oct 2020
Pros (+) Our room view was great. The spa hidrotherapy was great. Included parks were great. I’m hesitant to give a lower rating because everyone was so nice and our last trip before this one was magical. Very little plastic use.
Cons (-) Restaurants and bars were large in number but hit or miss in quality - xingao which requires a reservation was a total let down. Las playas wasn’t very good and ants will eat you alive. The drinks were watered down or just a bunch of sugar except for the lobby bar or dan’s bar in fuego. The water temperature for the shower was scalding hot or freezing, which was annoying. The toilet flushes so har...
Read more
10
Wonderful
Miguel, Aug 2020
Pros (+) Everything was great, but the service over the top!
Cons (-) No idea, they have all.
10
Wonderful
Liza, Jun 2020
Pros (+) Everything food delicious
Cons (-) Nothing
10
Wonderful
Anonymous, Aug 2018
Pros (+) The staff were always making sure you had the best experience when dining and any of the many restaurants. When they said all included, they meant it. Free transportation to all the activities and tours. Just amazing
9.1
Wonderful
Anonymous, Jan 2018
Cons (-) Staff still learning and a bit slow . Somethings not finished yet but overall magnificent

Location

Carr. Chetumal - Puerto Juarez Km. 282, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Xcaret Park0.4 mi
  • Xcaret Archaeological Site0.4 mi
  • Xcaret Spa0.5 mi
  • Terminal marítima Punta Venado1.3 mi
  • Underwater Technical World2.2 mi
  • Playacar Golf Club2.6 mi
  • The Reef Marina2.7 mi
  • Aviario Xaman Ha3.2 mi
  • Terminal Marítima de Playa del Carmen3.6 mi
  • Albertos SCUBA3.8 mi
  • Parque 28 de julio4 mi
  • La Fe4.5 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Hotel Xcaret Mexico

Low season

High season

Average price (weeknight)

Average price (weekend night)

September
July
£970
£1,016
Cheapest month to stay with an average 24% drop in price.
Most expensive month to stay with an average 68% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Hotel Xcaret Mexico

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Hotel Xcaret Mexico

  • If you’re after a cheap room at Hotel Xcaret Mexico, then you should consider staying during the low season. The cheapest deals can generally be found in September and February.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Hotel Xcaret Mexico, plan to stay on a Sunday or Monday. The most expensive day is usually Wednesday.
  • The cheapest price a room at Hotel Xcaret Mexico was booked for on KAYAK in the last 2 weeks was £1,044, while the most expensive was £1,392.
  • How long should you stay at Hotel Xcaret Mexico? KAYAK users usually book their rooms here for 7 days.

FAQs when booking at Hotel Xcaret Mexico

  • Where is Hotel Xcaret Mexico located?

    Hotel Xcaret Mexico is located at Carr. Chetumal - Puerto Juarez Km. 282, 3.8 miles from the centre of Playa del Carmen. Xcaret Park is the closest landmark to Hotel Xcaret Mexico.

  • When is check-in time and check-out time at Hotel Xcaret Mexico?

    Check-in time is 15:00 and check-out time is 12:00 at Hotel Xcaret Mexico.

  • Does Hotel Xcaret Mexico offer free Wi-Fi?

    Yes, Hotel Xcaret Mexico offers free Wi-Fi.

  • Does Hotel Xcaret Mexico offer free parking?

    Yes, Hotel Xcaret Mexico offers free parking.

  • How far is Hotel Xcaret Mexico from the airport?

    Hotel Xcaret Mexico is 12.9 miles from Cozumel Intl. Hotel Xcaret Mexico is 34.8 miles from Cancun.

  • How does KAYAK find such great Hotel Xcaret Mexico hotel deals?

    KAYAK scours the web for all room deals available at Hotel Xcaret Mexico in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Xcaret Mexico and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Xcaret Mexico.

Nearby hotels and places to stay

Closest

See more nearby stays
44% cheaper
A Paradise Of Luxury
0.18 mi£395+
5-star hotel
La Casa de la Playa by Xcaret- All Fun Adults Only
9.5 Excellent (50 reviews)0.54 miSnorkelling, Outdoor pool, Coffee machine£1,560+
5-star hotel
8% cheaper
Hotel Xcaret Arte - Adults Only
9.1 Excellent (1,024 reviews)0.55 miPrivate beach, no minors, snorkelling£657+
2-star hotel
89% cheaper
La Hacienda Hotel, at Xcaret
9.4 Excellent (230 reviews)0.72 miOutdoor pool, Free Wi-Fi, Coffee machine£77+

Cheapest

See cheapest stays in Playa del Carmen
3-star hotel
96% cheaper
Casa Kaoba Hotel & Suites
7.5 Good (1,197 reviews)1.52 miOutdoor pool, Restaurant, Bar/Lounge£30+
2-star hotel
89% cheaper
La Hacienda Hotel, at Xcaret
9.4 Excellent (230 reviews)0.72 miOutdoor pool, Free Wi-Fi, Coffee machine£77+
4-star hotel
87% cheaper
Terasu Riviera Maya Hotel & Spa, en Xcaret
9.1 Excellent (220 reviews)0.78 miOutdoor pool, Restaurant, Free Wi-Fi£92+
5-star hotel
72% cheaperIberostar Waves Tucán8.6 Excellent (479 reviews)1.96 miPrivate beach, snorkelling, Outdoor pool£196+

Most recommended

See most recommended stays in Playa del Carmen
5-star hotel
19% cheaper
Palmaia -The House of AiA
9.6 Excellent (312 reviews)1.66 miPrivate beach, snorkelling, Outdoor pool£573+
5-star hotel
La Casa de la Playa by Xcaret- All Fun Adults Only
9.5 Excellent (50 reviews)0.54 miSnorkelling, Outdoor pool, Coffee machine£1,560+
2-star hotel
89% cheaper
La Hacienda Hotel, at Xcaret
9.4 Excellent (230 reviews)0.72 miOutdoor pool, Free Wi-Fi, Coffee machine£77+
5-star hotel
8% cheaper
Hotel Xcaret Arte - Adults Only
9.1 Excellent (1,024 reviews)0.55 miPrivate beach, no minors, snorkelling£657+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.2
3.8 mi
Cozumel Intl
12.9 mi

Everything you need to know for your stay in Playa del Carmen