Hotel Xcaret Mexico

5 stars
9.0
Wonderful
based on 2134 reviews
2,134 reviews
Carr. Chetumal - Puerto Juarez Km. 282, 77710 Playa del Carmen, Quintana Roo, Mexico
Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, Quintana Roo
+52 984 159 1600
Thu 1/10
-
Fri 2/10
2 guests, 1 room
Deals from
£342
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room, bed type unknown
£342
Queen room, 2 queen beds
£557
Double room, 1 king bed
£623
31 more Hotel Xcaret Mexico deals
31 more Hotel Xcaret Mexico deals
Pool
Other
Other
Outdoor view
Building
Pool
Pool
Other
Pool
Restaurant
Living room
Other
Pool
Outdoor view
Other
Other
Other
Pool
Lounge
Outdoor view
Restaurant
Lobby
Bar
Pool
Outdoor view
Dining room
Bar
Pool
Pool
Restaurant
Beach
Pool
Other
Balcony
Balcony
Beach
Pool
Lobby
Dining room
Outdoor view
Outdoor view
Restaurant
Bedroom
Other
Lobby
Other
Other
Outdoor view
Other
Outdoor view
Bedroom
Other
Outdoor view
Lobby
Bedroom
Other
Lobby
Other
Restaurant
Spa
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Latest deals for Hotel Xcaret Mexico

Thu 1/10
-
Fri 2/10
Standard Room, bed type unknown
£342
nightly with fees
Double room, bed type unknown
£749
nightly with fees
Queen room, 2 queen beds
£830
nightly with fees
Queen room, 2 queen beds
£557
nightly with fees
Standard Room, bed type unknown
£604
nightly with fees
Double room, 2 double beds
£886
nightly with fees
Double room, 1 king bed
£623
nightly with fees
Queen room, 2 queen beds
£673
nightly with fees
Standard Room, bed type unknown
£733
nightly with fees
Queen room, 2 queen beds
£631
nightly with fees
Standard Room, bed type unknown
£661
nightly with fees
Double room, bed type unknown
£700
nightly with fees
Standard Room, bed type unknown
£755
nightly with fees
Queen room, 2 queen beds
£850
nightly with fees
Double room, bed type unknown
£783
nightly with fees
Standard Room, bed type unknown
£879
nightly with fees
Superior room, bed type unknown
£882
nightly with fees
Superior room, bed type unknown
£882
nightly with fees
Luxury Room, bed type unknown
£1,037
nightly with fees
Superior room, bed type unknown
£925
nightly with fees
Luxury Room, bed type unknown
£926
nightly with fees
Deluxe room, bed type unknown
£1,400
nightly with fees
Standard Room, bed type unknown
£982
nightly with fees
Standard Room, bed type unknown
£1,288
nightly with fees
Deluxe room, bed type unknown
£1,292
nightly with fees
Luxury Room, bed type unknown
£1,327
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
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Amenities at Hotel Xcaret Mexico

  • Private beach
  • Snorkelling
  • Indoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Free parking
  • Business centre
  • Flat-screen TV

Reviews of Hotel Xcaret Mexico

9.0
Wonderful
2134 verified ratings
Wonderful
1668
Very good
159
Good
107
Okay
49
Fair
46
Mediocre
24
Poor
81

Summary of reviews

Guests say
Guests consistently praise the hotel's impressive amenities, beautiful location, and high standards of cleanliness. Many highlight the stunning facilities, pools, and access to parks as standout features. However, there are frequent complaints about the quality of service, with several guests describing it as disorganized, unhelpful, or not up to the standard expected for the price. Difficulties with restaurant reservations and inconsistent information from staff are also common issues. Despite these drawbacks, the overall experience is often described as enjoyable, especially due to the hotel's infrastructure and setting.
AI-generated from customer reviews
Amenities9 out of 10
Location8.5 out of 10
Cleanliness8 out of 10
Restaurant1 out of 10
Service0.5 out of 10
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All reviews

2.0
Poor
Engilla, Jun 2021
Pros (+) Horrible hotel, horrible staff, very unfriendly, quality of food was terrible for the price you pay. I mean a standard room is 600 above and it’s so not worth it
Cons (-) Quality of food. Staff, room doors are tin and rooms are very noisy so don’t expect to have a quite room where you can get sleep.
6.0
Okay
Anonymous, Oct 2020
Pros (+) Our room view was great. The spa hidrotherapy was great. Included parks were great. I’m hesitant to give a lower rating because everyone was so nice and our last trip before this one was magical. Very little plastic use.
Cons (-) Restaurants and bars were large in number but hit or miss in quality - xingao which requires a reservation was a total let down. Las playas wasn’t very good and ants will eat you alive. The drinks were watered down or just a bunch of sugar except for the lobby bar or dan’s bar in fuego. The water temperature for the shower was scalding hot or freezing, which was annoying. The toilet flushes so har...
Read more
10
Wonderful
Miguel, Aug 2020
Pros (+) Everything was great, but the service over the top!
Cons (-) No idea, they have all.
10
Wonderful
Liza, Jun 2020
Pros (+) Everything food delicious
Cons (-) Nothing
10
Wonderful
Anonymous, Aug 2018
Pros (+) The staff were always making sure you had the best experience when dining and any of the many restaurants. When they said all included, they meant it. Free transportation to all the activities and tours. Just amazing
9.1
Wonderful
Anonymous, Jan 2018
Cons (-) Staff still learning and a bit slow . Somethings not finished yet but overall magnificent

Location

Carr. Chetumal - Puerto Juarez Km. 282, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Xcaret Park0.4 mi
  • Xcaret Archaeological Site0.4 mi
  • Xcaret Spa0.5 mi
  • Terminal marítima Punta Venado1.3 mi
  • Underwater Technical World2.2 mi
  • Playacar Golf Club2.6 mi
  • The Reef Marina2.7 mi
  • Aviario Xaman Ha3.2 mi
  • Terminal Marítima de Playa del Carmen3.6 mi
  • Albertos SCUBA3.8 mi
  • Parque 28 de julio4 mi
  • La Fe4.5 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Hotel Xcaret Mexico

Low season

High season

Average price (weeknight)

Average price (weekend night)

February
July
£957
£829
Cheapest month to stay with an average 31% drop in price.
Most expensive month to stay with an average 54% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

Hotel Xcaret Mexico

Which month has the cheapest rates at Hotel Xcaret Mexico?

The cheapest month to stay at Hotel Xcaret Mexico is October, with an average nightly rate of £723. The most expensive month is August at £1,054 per night.

What is the cheapest day to book Hotel Xcaret Mexico?

The cheapest day to book Hotel Xcaret Mexico is Wednesday, with an average nightly rate of £746. The most expensive day is Thursday at £1,153 per night.

How far in advance should you book Hotel Xcaret Mexico?

To get the best price at Hotel Xcaret Mexico, book around 11 weeks in advance. This could save you approximately 18% compared to booking last minute.

KAYAK's top tips for your stay at Hotel Xcaret Mexico

  • If you’re after a cheap room at Hotel Xcaret Mexico, then you should consider staying during the low season. The cheapest deals can generally be found in February and December.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Hotel Xcaret Mexico, plan to stay on a Wednesday or Saturday. The most expensive day is usually Thursday.
  • The cheapest price a room at Hotel Xcaret Mexico was booked for on KAYAK in the last 2 weeks was £730, while the most expensive was £1,153.
  • How long should you stay at Hotel Xcaret Mexico? KAYAK users usually book their rooms here for 6 days.

FAQs when booking at Hotel Xcaret Mexico

  • Where is Hotel Xcaret Mexico located?

    Hotel Xcaret Mexico is located at Carr. Chetumal - Puerto Juarez Km. 282, 3.8 miles from the centre of Playa del Carmen. Xcaret Park is the closest landmark to Hotel Xcaret Mexico.

  • When is check-in time and check-out time at Hotel Xcaret Mexico?

    Check-in time is 15:00 and check-out time is 12:00 at Hotel Xcaret Mexico.

  • Does Hotel Xcaret Mexico offer free Wi-Fi?

    Yes, Hotel Xcaret Mexico offers free Wi-Fi.

  • Does Hotel Xcaret Mexico offer free parking?

    Yes, Hotel Xcaret Mexico offers free parking.

  • How far is Hotel Xcaret Mexico from the airport?

    Hotel Xcaret Mexico is 12.9 miles from Cozumel Intl. Hotel Xcaret Mexico is 34.8 miles from Cancun.

  • Does Hotel Xcaret Mexico have a pool?

    Yes, Hotel Xcaret Mexico has a pool on-site.

  • How does KAYAK find such great Hotel Xcaret Mexico hotel deals?

    KAYAK scours the web for all room deals available at Hotel Xcaret Mexico in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Xcaret Mexico and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Xcaret Mexico.

Nearby hotels and places to stay

Closest

See more nearby stays
50% cheaper
A Paradise Of Luxury
0.18 mi£387+
5-star hotel
1% cheaper
Hotel Xcaret Mexico - All Parks - All Fun Inclusive
8 Excellent (6 reviews)0.31 miBar/Lounge£772+
5-star hotel
La Casa de la Playa by Xcaret- All Fun Adults Only
9.5 Excellent (50 reviews)0.54 miSnorkelling, Outdoor pool, Bar/Lounge£1,674+
5-star hotel
8% cheaper
Hotel Xcaret Arte - Adults Only
9.1 Excellent (1,011 reviews)0.55 miSnorkelling, Fitness centre£713+

Cheapest

See cheapest stays in Playa del Carmen
3-star hotel
97% cheaper
Casa Kaoba Hotel & Suites
7.4 Good (1,234 reviews)1.52 miOutdoor pool, Restaurant, Bar/Lounge£27+
2-star hotel
92% cheaper
La Hacienda Hotel, at Xcaret
9.1 Excellent (236 reviews)0.72 miOutdoor pool, Free Wi-Fi, Coffee machine£63+
4-star hotel
90% cheaper
Terasu Riviera Maya Hotel & Spa, en Xcaret
9 Excellent (224 reviews)0.78 miOutdoor pool, Restaurant, Free Wi-Fi£80+
5-star hotel
70% cheaperIberostar Waves Quetzal8.6 Excellent (254 reviews)1.99 miPrivate beach, snorkelling, Outdoor pool£235+

Most recommended

See most recommended stays in Playa del Carmen
5-star hotel
26% cheaper
Palmaia -The House of AiA
9.6 Excellent (314 reviews)1.66 miPrivate beach, snorkelling, Outdoor pool£574+
5-star hotel
La Casa de la Playa by Xcaret- All Fun Adults Only
9.5 Excellent (50 reviews)0.54 miSnorkelling, Outdoor pool, Bar/Lounge£1,674+
5-star hotel
8% cheaper
Hotel Xcaret Arte - Adults Only
9.1 Excellent (1,011 reviews)0.55 miSnorkelling, Fitness centre£713+
2-star hotel
92% cheaper
La Hacienda Hotel, at Xcaret
9.1 Excellent (236 reviews)0.72 miOutdoor pool, Free Wi-Fi, Coffee machine£63+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.7
3.8 mi
Cozumel Intl
12.9 mi

More options for your stay in Playa del Carmen