Overview

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Koox Caribbean Paradise Hotel

5 Avenida Norte Esquina, 77710 Playa del Carmen, QR, Mexico
+52 984 803 2032

£38+

Overall guest ratings

7.3/10 Good
Based on 326 reviews

Review highlights

  • 9.6
  • 8.9
  • 4.9
  • 4.4

Nearby

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    About

    Koox Caribbean Paradise Hotel puts you within a 15-minute drive of El Camaleon Golf Club and features airport drop-off service (available on request). Guests can enjoy the outdoor pool or take advantage of nearby scuba diving. Plasma TVs, rainfall showerheads, and free WiFi are offered in all rooms.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Outdoor pool
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • ATM on-site
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Spa
    • Airport shuttle (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    Based on 326 reviews
    • 9.6 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 8.9 "Breakfast is good."
    • 8.8 "Pool is good."
    • 7.2 "Good service."
      7.6 "76% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
    • 5.6 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
    • 4.9 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
      4.5 "55% complained about the elevator."
    • 4.4 "Rooms are not good."
      3.1 "69% complained about the bathroom."
      4.7 "53% didn't like the uncomfortable beds."
      2.3 "77% thought they were poorly maintained."
      4.4 "Air conditioning was criticized by 56%."
      3.8 "62% said rooms were small."
      3.8 "62% said the bathroom was dirty."
      2.9 "71% were disappointed with the minibar."
      3.6 "64% thought the tv was sub-standard."
      0.0 "For 100%, the rooms looked old."
    • 4.0 "Not very comfortable."
      4.7 "53% didn't like the uncomfortable beds."
      4.4 "Air conditioning was criticized by 56%."
      3.8 "62% said rooms were small."
      2.7 "73% thought it was too noisy."
    • 1.8 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
    • 1.3 "Horrible vibe."
      2.5 "75% criticized the plain hotel."
      0.0 "100% criticized the unstylish hotel."
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    Overall rating

    7.6 Good
    Based on 189 reviews
    • 9.6 "Terrific location."
    • 7.4 "Good service."
      7.8 "78% found the staff to be very friendly."
    • 5.1 "Average cleanliness."
    • 4.7 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      4.4 "56% complained about the elevator."
    • 3.9 "Rooms are not good."
      3.0 "70% complained about the bathroom."
      3.7 "Air conditioning was criticized by 63%."
      2.1 "79% thought they were poorly maintained."
      4.4 "56% didn't like the uncomfortable beds."
      3.4 "66% said rooms were small."
    • 3.4 "Not very comfortable."
      3.7 "Air conditioning was criticized by 63%."
      3.4 "66% said rooms were small."
      4.4 "56% didn't like the uncomfortable beds."
    • 1.6 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
    • 1.5 "Horrible vibe."
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    Overall rating

    7.2 Good
    Based on 114 reviews
    • 9.4 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
    • 9.2 "Wonderful beach."
    • 9.0 "Excellent pool."
    • 7.3 "Good service."
      8.0 "80% found the staff to be very friendly."
    • 5.9 "Average cleanliness."
    • 5.1 "Average amenities."
      5.1 "51% thought the building was acceptable."
    • 4.7 "Rooms are not good."
      4.5 "55% didn't like the uncomfortable beds."
    • 3.8 "Not very comfortable."
      4.5 "55% didn't like the uncomfortable beds."
    • 1.1 "Horrible vibe."
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    Overall rating

    7.7 Good
    Based on 22 reviews
    • 9.6 "Terrific location."
    • 5.0 "Average amenities."
    • 4.4 "Rooms are not good."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    data provided by TrustYou

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