Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Koox Caribbean Paradise Hotel

5 Avenida Norte Esquina, 77710 Playa del Carmen, QR, Mexico
+52 984 803 2032

£37+

Overall guest ratings

7.3/10 Good
Based on 322 reviews

Review highlights

  • 9.7
  • 8.7
  • 4.2
  • 4.2

Nearby

    show all

    About

    Koox Caribbean Paradise Hotel puts you within a 15-minute drive of El Camaleon Golf Club and features airport drop-off service (available on request). Guests can enjoy the outdoor pool or take advantage of nearby scuba diving. Plasma TVs, rainfall showerheads, and free WiFi are offered in all rooms.

    Less show all
    Hotels.com

    Amenities

    • Parking
    • Free Wi-Fi
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Outdoor pool
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • ATM on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Spa
    • Pets not allowed
    Less show all
    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.3 Good
    Based on 322 reviews
    • 9.7 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 8.7 "Pool is good."
    • 7.5 "Good breakfast."
    • 7.4 "Good service."
      8.6 "86% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
    • 4.2 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      3.9 "61% complained about the elevator."
    • 4.2 "Rooms are not good."
      3.4 "66% complained about the bathroom."
      2.0 "80% thought they were poorly maintained."
      3.7 "63% didn't like the uncomfortable beds."
      3.5 "Air conditioning was criticized by 65%."
      2.4 "76% said rooms were small."
      4.7 "53% had problems with the shower."
      3.8 "62% said the bathroom was dirty."
      3.6 "64% thought the tv was sub-standard."
      0.0 "For 100%, the rooms looked old."
    • 3.2 "Quite uncomfortable."
      3.7 "63% didn't like the uncomfortable beds."
      3.5 "Air conditioning was criticized by 65%."
      2.4 "76% said rooms were small."
      2.5 "75% thought it was too noisy."
    • 2.3 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
    • 1.2 "Horrible vibe."
      2.5 "75% criticized the plain hotel."
      0.0 "100% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.3 Good
    Based on 215 reviews
    • 9.7 "Terrific location."
    • 7.6 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 5.4 "Average cleanliness."
    • 3.8 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      3.6 "64% complained about the elevator."
    • 3.5 "Rooms are not good."
      3.1 "69% complained about the bathroom."
      1.8 "82% thought they were poorly maintained."
      2.2 "78% said rooms were small."
      3.1 "Air conditioning was criticized by 69%."
      3.6 "64% didn't like the uncomfortable beds."
    • 2.7 "Quite uncomfortable."
      2.2 "78% said rooms were small."
      3.1 "Air conditioning was criticized by 69%."
      3.6 "64% didn't like the uncomfortable beds."
    • 1.4 "Horrible vibe."
    View all review categories

    Overall rating

    7.2 Good
    Based on 86 reviews
    • 9.5 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
    • 8.9 "Pool is good."
    • 7.5 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 6.2 "Average cleanliness."
    • 4.4 "Rooms are not good."
    • 4.2 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      4.0 "60% complained about the elevator."
    • 2.8 "Quite uncomfortable."
    • 1.0 "Horrible vibe."
    View all review categories

    Overall rating

    7.6 Good
    Based on 19 reviews
    • 9.7 "Terrific location."
    • 4.4 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
    • 4.2 "Rooms are not good."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    data provided by TrustYou

    Recent reviews

    All reviews
    Find reviews that mention:

    Photos
    Map

    Map