Sandos Caracol Eco-Resort and Spa

Sandos Caracol Eco-Resort and Spa

Carretera Puerto Juarez-Chetumal Km. 295, 77710 Playa del Carmen, Quintana Roo, Mexico
+52 984 873 4444
£120
Cheapest

rate per night

7.6
Good

based on 457 reviews

Sandos Caracol Eco-Resort and Spa
Tue 25/1
Wed 26/1
ProviderNightly total
Hotels.com£120
Priceline£124
Hurb£126

About Sandos Caracol Eco-Resort and Spa

  • Resort Room
    Enjoy the many amenities of the resort
  • Clean and Tidy
    This stay has listed several different cleanliness practices.
  • Freebies
    This stay includes Wi-Fi and Parking for free

Guests of this resort will appreciate the seclusion of its private beach and on-site spa and wellness centre, all located just a short drive from the centre of Playa del Carmen. It also provides a Jacuzzi, an outdoor pool and a sauna.

Sandos Caracol Eco Resort Select Club Adults Only- All inclusive has been recently refurbished and offers an all-inclusive meal plan, an airport shuttle and a car rental desk. Those staying at the property can also enjoy scuba diving, canoeing and fishing.

Sandos Caracol Eco Resort Select Club Adults Only- All inclusive provides rooms equipped with a mini bar and a hair dryer.

The resort's restaurant is available for breakfast, offering guests a pleasant dining experience near their room. Cocktails and a large range of drinks are available at the bar.

Sandos Caracol Eco Resort Select Club Adults Only- All inclusive is under a 40-minute drive from Cancun International Airport. Activities including hiking, snorkeling and water activities are available nearby.

Photos of Sandos Caracol Eco-Resort and Spa

Rooms available at Sandos Caracol Eco-Resort and Spa

Tue 25/1
Wed 26/1
Show deals with
Standard rooms(£124 - £246)
Standard Room
no bed type specified
no bed type specified
Priceline

£124/night

£124 totalPriceline
no bed type specified
no bed type specified
Hurb

£126/night

£126 totalHurb
no bed type specified
no bed type specified
travelup

£138/night

£138 totaltravelup
Deluxe rooms(£161)
Deluxe room
no bed type specified
no bed type specified
Booking.com

£161/night

£161 totalBooking.com
Superior rooms(£120 - £576)
Superior room
no bed type specified
no bed type specified
Hotels.com

£120/night

£120 totalHotels.com
no bed type specified
no bed type specified
Prestigia

£130/night

£130 totalPrestigia
no bed type specified
no bed type specified
Expedia

£131/night

£131 totalExpedia

Amenities at Sandos Caracol Eco-Resort and Spa

  • Private beach
  • Water sport facilities (on site)
  • Snorkelling
  • Outdoor pool
  • Water slide
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service

Things to do

  • Gift shop
  • Shops (on site)
  • Eco tourism
  • Fishing
  • Game room
  • Golf
  • Canoeing
  • Scuba diving
  • Diving
  • Snorkelling
  • Beauty salon
  • Table tennis
  • Water park
  • Pool table
  • Water sport facilities (on site)
  • Windsurfing
  • Night club
  • Basketball court
  • Hiking

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Wedding services
  • Ticket service
  • Safety deposit box

Health and safety

  • Daily housekeeping
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • Hand sanitiser in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • Enhanced cleaning
  • Safe

Basics

  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Plunge pool
  • Pool towels
  • Pool with a view
  • Steam room
  • Spa and wellness centre
  • Massage
  • Sauna
  • Water slide

Dining

  • Fruits
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Coffee machine

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Bathtub
  • Bidet
  • Toilet
  • Toilet paper

Outdoor

  • Outdoor furniture
  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony

General

  • Family rooms
  • Garden view
  • Seating area
  • Slippers
  • Sofa
  • Telephone

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • TV
  • Smartphone dock

Accessibility and suitability

  • Multi-lingual staff
  • Designated smoking area
  • Private entrance
  • Non-smoking rooms available
  • Disabled access

Laundry

  • Ironing service
  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Bedroom

  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking

Workspace

  • Computer use available
  • Laptop safe
  • Desk

Fitness

  • Aerobics
  • Fitness centre
  • Tennis

Reviews of Sandos Caracol Eco-Resort and Spa

7.6
GoodBased on 457 verified guest reviews
7.2Families
7.7Couples
7.8Friends
7.5Solo

Time of Year:
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C
8.0 Great
Pros:Jorge Sanders Concierge gets a 5 star triple diamond rating. He made our entire trip. It was amazing because of Jorge Sanders concierge helped us so much and we wish we could repay him for everything he did for us.
Cons:Well we got 100 dollars stolen from us. It didnt come up in the investigation and they tried to make it up to us by giving us a spa credit. Which would have been amazing and totally rectified the situation. However the concierge manager was hard to get in touch with. And bu the time they offered us the spa credit we had 1 hour until we left back to the airport. So we were a little sad about how the situation was handled.
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Location

Carretera Puerto Juarez-Chetumal Km. 295, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • El Camaleón Mayakoba Golf Club2.1 mi
  • Mamita's Beach Club2.7 mi
  • Muelle Navega2.9 mi
  • Parque 28 de julio3.2 mi
  • Playa principal de Playa del Carmen3.3 mi
  • Calle Quinta Avenida3.4 mi
  • Yucatek Divers3.5 mi
  • Parque Natural Tres Ríos3.6 mi
  • Aviario Xaman Ha4 mi
  • Playacar Golf Club4.6 mi
  • Playa Maroma7.1 mi
  • Parque Xplor7.4 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

FAQs when booking at Sandos Caracol Eco-Resort and Spa

  • Sandos Caracol Eco-Resort and Spa is located at Carretera Puerto Juarez-Chetumal Km. 295, 3.5 miles from the centre of Playa del Carmen. El Camaleón Mayakoba Golf Club is the closest landmark to Sandos Caracol Eco-Resort and Spa.

  • Check-in time is 15:00 and check-out time is 12:00 at Sandos Caracol Eco-Resort and Spa.

  • Yes, Sandos Caracol Eco-Resort and Spa offers free Wi-Fi.

  • Yes, Sandos Caracol Eco-Resort and Spa offers free parking.

  • No, Sandos Caracol Eco-Resort and Spa does not offer free airport shuttle service.

  • Sandos Caracol Eco-Resort and Spa is 12.2 miles from Cozumel. Sandos Caracol Eco-Resort and Spa is 28 miles from Cancún.

  • Yes, Sandos Caracol Eco-Resort and Spa has a pool on-site.

Nearby hotels and places to stay

Good to know

Value for money

7.5

Distance to city centre

3.5 mi

Location rating

8.1

Nearest airport

Cancún

Distance to airport

28.0 mi