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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The high season is in July, while the low season is in September.
How is the food quality at the hotel?
The food quality and variety are amazing, with options for vegetarians and great customer service.
Is parking available at the hotel?
Yes, parking is available at the hotel, along with shuttle services for additional convenience.
What are the main concerns about the hotel?
Some concerns include issues with hot water, limited nightlife activities for adults, and the need for improvements in restaurant bookings.
How is the cleanliness and customer service at the hotel?
The hotel offers excellent cleanliness, attentive staff, and a beautiful beachfront location.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Explore Nearby Attractions
Take advantage of the hotel's proximity to various attractions such as El Camaleón Mayakoba Golf Club, Mamita's Beach Club, and Parque Natural Tres Ríos, which are all within a few miles of the hotel.
Be Mindful of Room Selection
Some guests reported discrepancies in room categories based on booking sources. To avoid uncertainty, consider booking directly with the hotel to ensure the expected room category.
Consider All-Inclusive Add-Ons
Some guests found the additional costs for amenities and services negotiable. It may be worth inquiring about all-inclusive add-ons to avoid unexpected expenses during your stay.
Be Prepared for Seaweed on the Beach
While the beach is beautiful, be aware that seaweed, tree trunks, and sharp stones may be present in the water, making swimming challenging, especially for children.
Take Advantage of the Hotel's Facilities
The hotel offers a wide range of facilities, including multiple pools, restaurants, and entertainment options. Make the most of these amenities during your stay.
Plan Restaurant Reservations in Advance
To secure reservations at the hotel's restaurants, consider booking in advance, as some guests experienced challenges with on-the-spot reservations.
Be Mindful of Room Location
The resort is expansive, and some guests noted the need to take shuttles to access certain areas. Consider requesting a room closer to the main facilities if mobility is a concern.
Consider Transportation Options
While the hotel offers shuttle services, some guests found taxi prices to be high. It may be worth exploring alternative transportation options for greater convenience and cost-effectiveness.
Acknowledge Staff Excellence
Many guests praised the attentive and friendly staff. Consider showing appreciation through tipping, as some staff rely on tips for income.
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
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Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
The Fives Beach Hotel & Residences - All Senses Inclusive is located at Predio El Limonar Fraccion 2, 3.9 miles from the centre of Playa del Carmen. El Camaleón Mayakoba Golf Club is the closest landmark to The Fives Beach Hotel & Residences - All Senses Inclusive.
Check-in time is 15:00 and check-out time is 12:00 at The Fives Beach Hotel & Residences - All Senses Inclusive.
Yes, The Fives Beach Hotel & Residences - All Senses Inclusive offers free Wi-Fi.
The Fives Beach Hotel & Residences - All Senses Inclusive is 12.2 miles from Cozumel. The Fives Beach Hotel & Residences - All Senses Inclusive is 27.6 miles from Cancun.
Yes, The Fives Beach Hotel & Residences - All Senses Inclusive has a pool on-site.
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